Download - Kudo Team flight 2.0 process
![Page 1: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/1.jpg)
Flight Team 2.0Our Story
![Page 2: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/2.jpg)
Who We Are
Julianto SaputraProduct Manager
Adani ArisyTech Lead & Mobile
Dev
Umar RohmanAPI Developer
Asep SaepullohAPI & CMS Developer
Aristo OktobrianWeb Front End
Developer
Hutomo SugiantoWeb Back End
Developer
Ahmad ShokhibQA Engineer &
Analyst
Arnold SaputraUI/UX Designer
![Page 3: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/3.jpg)
Why Team Flight?1. Improvise2. Leadership3. Ownership4. Focus5. Big tech company’s product
creation process
![Page 4: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/4.jpg)
How We Do Things
1. Brainstorming
2. Design Sprint
3. Agent Survey
4. A/B Testing
5. Product Requirement Document
6. Backlog Grooming
![Page 5: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/5.jpg)
BrainstormingGetting ideas out from our brains
![Page 6: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/6.jpg)
![Page 7: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/7.jpg)
Google Ventures
Design Sprint
![Page 8: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/8.jpg)
![Page 9: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/9.jpg)
![Page 10: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/10.jpg)
![Page 11: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/11.jpg)
![Page 12: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/12.jpg)
Agent Survey
15 KUDO Agents were called
15 Offline Travel Agents were surveyed
Questions:Who are the customers?
FRIENDS, Colleagues, Relatives
Anything can make you sell easier?Fixed Price, Better Price & Commission, Booking Form
Do you have any issues?Price Change, Email pending, Deposit on multiple accounts
Understanding user’s wish, identifying pain points, and looking for
insights
![Page 13: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/13.jpg)
A/B TestingTesting new prototypes against
the old product
5 Agents were A/B Tested
Key points:Search ticket
Booking process
Agent can add moreCommission
After sales service
Error Handling
![Page 14: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/14.jpg)
Vs
![Page 15: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/15.jpg)
Vs
![Page 16: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/16.jpg)
Vs
![Page 17: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/17.jpg)
![Page 18: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/18.jpg)
![Page 19: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/19.jpg)
Gather all the Data+documentation before develop the solution...
![Page 20: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/20.jpg)
Agile and iterative product development called
Donald - SCRUM
![Page 21: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/21.jpg)
Pure Scrum PracticeRoles
Product Owner
Scrum Master
Development Team
Artifact
Product Backlog
Sprint Backlog
Potentially Shippable Increment
Events
Sprint Planning
Daily Scrum
Demo
Retrospective
![Page 22: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/22.jpg)
Flight Scrum-ishRoles
Product Owner
Scrum Master
Product Manager
Development Team
Artifact
Product Backlog
Sprint Backlog*
Potentially Shippable Increment
Events
Sprint Planning
Daily Scrum
Demo
Retrospective
* Very flexible to scope changes
![Page 23: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/23.jpg)
Product Backlog PRD as initial requirements
Backlog grooming
![Page 24: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/24.jpg)
Sprint BacklogTask -- not story
Created every Sprint Planning
Refinements of backlog
Very flexible to scope change
![Page 25: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/25.jpg)
Complexity PointTeam velocityCommon understandingBacklog Refinements
Story Point Estimation
![Page 26: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/26.jpg)
Retrospective
What went well ?What can be
improved?Next Sprint Resolution
![Page 27: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/27.jpg)
Our ResolutionsSprint 2:
On time on delivering tasks
More Speak-up
More Proactive
Sprint 3: On time on delivering tasks: Update on-
progress task by adding comments in JIRA daily
Sprint 4: Implementing Checklist by adding comment
“Sudah sesuai dengan Checklist / DoD”
Sprint 5: Implementing Checklist by adding
comment “Sudah sesuai dengan Checklist / DoD”
![Page 28: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/28.jpg)
AccomplishmentsPercentage of Requirements fulfilled from PRD
Minimal Scope Changes
Checklist showcase
Daily comment at JIRA to track progress of task
![Page 29: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/29.jpg)
Clear Definition Of DONE
No more misconception or miscommunication of what is
‘DONE’
![Page 30: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/30.jpg)
Happier Developer
![Page 31: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/31.jpg)
Our youngest member
Product by Umar Rohman
![Page 32: Kudo Team flight 2.0 process](https://reader036.vdocuments.mx/reader036/viewer/2022062523/58a687001a28ab94238b6f27/html5/thumbnails/32.jpg)
Special Thanks