![Page 1: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/1.jpg)
1
KAIZEN™ College2019
za.kaizen.com
![Page 2: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/2.jpg)
2 3KAIZEN™ College
KAIZEN™ College is a training program oriented to the different levels and functional areas of organizations. It aims to develop to develop skills in the area of continuous improvement, conveying theoretical and practical knowledge through exercises / simulation games and success stories. In this way, KAIZEN™ College aims to empower all participants to contribute to the improvement of the results of their organizations. Kaizen Institute South Africa provides a calendar annually with a set of training events to be carried out in inter-enterprise format, in different locations. Training events can also be intra-company, being customized according to the specific needs. These events have an essentially practical character, with emphasis on performing exercises in the workplace.
Structure of KAIZEN™ College
The goal of an organization is to continually improve results, being that the ability to adapt to change is a crucial point. Faced with this challenge, it is necessary to create behaviours and routines of improve teams and develop improvement projects supported by KAIZEN™ and Lean systems and tools. Cultural transformation is based on a set of fundamental princi-ples and concepts that develop the KAIZEN™ Lean attitude and increase belief in and motivation for improvement. In this context, the KAIZEN™ College Training Program is divided into the "KAIZEN™ Foundations & Culture" and "KAIZEN™ Support Tools". Mastery of these approaches will happen in a gradual and effective manner with guaranteed results.
Mbuso Nkosi Managing Director
Kaizen Institute South Africa
“By partnering with its clients, Kaizen Institute South Africa enables them to implement sustainable
improvements through a process consisting of consulting, training and benchmarking activities that
guides them on their KAIZEN™ journey. The areas of application are wide and workshops are
tailored to meet the specific needs of clients. They are held in-house and follow a blended training
approach (In class and Gemba). Workshops are led by a team of qualified and experienced consultants.”
KAIZEN™ College
![Page 3: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/3.jpg)
4 KAIZEN™ College
Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply the KAIZEN™ and Lean methodologies in all sectors of the economy.
KAIZEN™ is a philosophy of continuous improvement of Japanese origin that means to change for the better, every day, in all areas of the company and involving all employees.
The mission of Kaizen Institute is to challenge and support organizations with World Class Results. We support leaders in the design and implementation of pragmatic solutions that generate Growth Results and Business Profi tability.
KAIZEN™ applies to organizations in any sector, public or private, and of any size.
KAI= CHANGE
ZEN= FOR THE BETTER
About Kaizen Institute
![Page 4: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/4.jpg)
6 7KAIZEN™ College
Growth Model = Sales & Innovation Excellence
QCD Model = Operational Excellence
Long-term Company Value
Respect for People
COSTS
SALES
CONTINUOUS IMPROVEMENT
EXCELLENCE ClientsSuppliers
KAIZEN™ Change ModelCHANGE CAPABILITY
SECONDARY
PRIMARY
PRIMARY
SECONDARY
KAIZEN™ Business System
![Page 5: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/5.jpg)
8 9KAIZEN™ College
KAIZEN™ College Courses
KAIZEN™ Foundations P. 09
Leaders KAIZEN™
Manager Development Program P. 10
Daily KAIZEN™
Team Development Program P. 11
Breakthrough KAIZEN™
Planning and Event Leadership KAIZEN™
P. 12
KAIZEN™
Foundations & Culture
KAIZEN™ Lean Manufacturing P. 14
KAIZEN™ Lean Maintenance P. 15
KAIZEN™ Lean Logistics P. 16
KAIZEN™ Lean Healthcare P. 17
KAIZEN™ Lean Office P. 18
KAIZEN™
Support Tools
KAIZEN™ Foundations
Program• KAIZEN™ and KAIZEN™ Business System• Paradigms and Resistance to Change• KAIZEN™ and Lean Principles• Added Value and the 7 types of Waste• Continuous Improvement Base Tools: 5S, Standardization and 3C• Simulation Exercises• Case Study
Main benefits • Understand the KAIZEN™ fundamentals and their impact in
the day-to-day of organizations;• Learn to overcome natural resistance to change and
develop an open attitude to new ideas;• Know how to identify and measure waste;• To learn principles and tools of Continuous Improvement;• Knowing success stories in the implementation of a culture of
Continuous Improvement.
Duration
1 Day
KAIZEN™ Foundations & Culture
KAIZEN™ Customer Experience P. 19
KAIZEN™ Project ManagementP. 20
KAIZEN™ New Product DevelopmentP. 21
KAIZEN™ In SalesP. 22
KAIZEN™ Mexcellence MPS Master ClassP. 23
The course establishes the importance of Continuous Improvement, introducing the key KAIZEN™ Lean concepts and tools.
![Page 6: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/6.jpg)
10 11KAIZEN™ College
Leaders KAIZEN™
Manager Development Program
Program• KAIZEN™ Strategic Positioning• Continuous Improvement Management Model• Fundamental KAIZEN™ Leadership Concepts• Implementation Model:
– Learning to See – Setting the Targets – Leading the Change – Sustaining the Change
• Simulation Exercises• Case Study
Main benefits• Improve the performance of management teams to achieve
the goals and strategies• Assess what behaviours and management systems are needed
for good implementation and monitoring of teams;• Know success stories in implementing Leaders KAIZEN™.
Duration
1 Day
Daily KAIZEN™
Team Leader Development Program
Program• Continuous Improvement Management Model• Leaders' Standard Work• Implementation Model:
– Team Coordination – Organization of Workspaces – Most practices SDCA – PDCA enhancement
• Team Development Plan• Simulation Exercises• Case Study
Main benefits • To prepare the operational leaders for the implementation
of continuous improvement in their teams;• Develop the capacity of leaders and team members to
improve their areas and work processes;• Create a culture of improvement, starting with
the "Gemba" organization;• Know success stories in applying Daily KAIZEN™.
Duration
2 Days
KAIZEN™ Foundations & Culture KAIZEN™ Foundations & Culture
It addresses Continuous Improvement in the development and management of teams, focused on in the role of the leader. Its goal is to boost management and daily improvement in teams.
It develops management behaviours for Continuous Improvement related to strategic objectives, team motivation and management of change.
![Page 7: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/7.jpg)
12 13KAIZEN™ College
Breakthrough KAIZEN™ Planning and Event Leadership KAIZEN™
Program• Continuous Improvement Management Model• Value Stream Planning• Continuous Improvement Project Cycle
– Mission Control – KAIZEN™ Events – A3 Thinking – Facilitation techniques with Post its – Events Closing & Value Review
• Simulation Exercises• Case Study
Main benefits• Learn how to plan and manage KAIZEN™ events in cycles of
3 to 6 months;• Learn tools that can streamline and management KAIZEN™ events
with multidisciplinary teams (a project Leader and a team of experts);• Know how to effectively close KAIZEN™ events and measure results;• Know success stories of implementing Breakthrough KAIZEN™.
Duration
2 Days
Mbuso Nkosi Managing Director Kaizen Institute South Africa
“The KAIZEN™ method should touch every area of the business, involve and empower all people
within the organisation, not just management. It cannot be a short-term solution - in fact it is a
continuous, long-term strategy.”
KAIZEN™ Foundations & Culture
Teaches the methodology of management of disruptive KAIZEN™ projects presenting tools and techniques such as Value Stream Mapping, Visual Management and KAIZEN™ Workshops.
![Page 8: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/8.jpg)
14 15KAIZEN™ College
KAIZEN™ Lean Manufacturing
Program• Principles of Flow Creation• Creation of Flow in Production
– Layout and Line Drawing – Standard Work, SMED – Automation of Low Cost – PDCA enhancement
• Team Development Plan• Simulation Exercises• Case Study
Main benefits• Know how to optimize layout and resource loading;• Develop the capacity of leaders and team members to
improve their areas and work processes;• Understand and implement one piece flow where most effective.• Focus on simplification before optimization so as not to optimize muda.• Learn the principles of muda in operator movements.• Know success stories in applying KAIZEN™ Lean in Manufacturing.
Duration
2 Days
KAIZEN™ Lean Maintenance
Program• Total Productive Maintenance• OEE and Kobetsu KAIZEN™
• Autonomous maintenance• Planned Maintenance• Stocks Management of Maintenance Materials• Simulation Exercises• Case Study
Main benefits• Mastering the application potential of KAIZEN™
methodologies maintenance of equipment and facilities;• Know how to apply the methodologies• KAIZEN™ to improve efficiency• Increased equipment life and reduced maintenance costs;• Learn the principles and measures to achieve zero
accidents, zero losses, zero defects and zero failures;• Knowing successful cases in the application of
KAIZEN™ Lean in Maintenance.
Duration
2 Days
KAIZEN™ Support Tools
It addresses Continuous Improvement in the area of equipment efficiency and maintenance. It lets you know how to effectively manage and empower maintenance teams.
The course addresses Continuous Improvement in manufacturing with a focus on flow, standardization of work and optimization of resources.
![Page 9: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/9.jpg)
16 17KAIZEN™ College
KAIZEN™ Lean Logistics
Program• Principles of Flow Creation• Flow in External Logistics
– Warehouse Design – Milk-run – Storage – Picking and Shipping – External Pull Planning
• Simulation Exercises• Case Study
Main benefits• Identify and measure waste in warehouses;• Realize the impact of the application of KAIZEN™ Lean
operation of warehouses;• Know different storage solutions and their advantages
and disadvantages;• Know how to create flow in the logistic operations of storage
and transport;• Define key indicators and measurement methods to
accompany the performance of warehouses;• Knowing success stories in the application of KAIZEN™ Lean
in warehouses and transport.
Duration
2 Days
KAIZEN™ Lean Healthcare
Program• KAIZEN™ Principles in Health• Flow and Resource Efficiency
– Standard Work – SMED, 5S – Visual management – Supermarkets, Mizusumashi
• Simulation Exercises – Structured Problem Solving – Patient Experience Mapping
• Simulation Exercises• Case Study
Main benefits• Learn to improve the quality and efficiency of the Health Services;• Understand the importance and impact of Continuous
Improvement in Health;• Knowing tools to optimize resources and change the current situation;• Understand strategies to increase added value for the patient;• Know how to optimize the communication, planning and performance
of teams of health professionals;• Know success stories in the application of KAIZEN™ Lean in Health.
Duration
2 Days
KAIZEN™ Support Tools KAIZEN™ Support Tools
It is a course that teaches Continuous Improvement tools for areas of Health, increasing patient focus, increasing efficiency and reducing errors and waiting times.
It is a course that teaches optimization of logistics operations, contributing to the increase of profitability of storage and transport processes.
![Page 10: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/10.jpg)
18 19KAIZEN™ College
KAIZEN™ Lean Office
Program• Lean Management in Services• Process Efficiency
– Process Mapping – Standard Work and Automation – File and Stock Management
• Process Quality – Structured Problem Solving – Quality Matrix
• Simulation Exercises• Case Study
Main benefits• Understand the importance of Continuous Improvement
for excellence in transactional areas;• Enable the design and implementation of solutions for the
process’s improvement;• Knowing success stories in applying the KAIZEN™ Lean
in transactional areas.
Duration
1 Day
KAIZEN™ Customer Experience
Program• Lean Management in Services• Market Segmentation• Voice of the Customer Survey• Customer Experience Mapping• Design of the Client Environment• Improved customer interaction• Follow-up• Quality Control of the Service• Simulation Exercises• Case Study
Main benefits• Understand the importance of Continuous Improvement
in identifying opportunities in the services / products offered;• Identify how the customer sees the organization by
putting the interactions with the company in a broader context of activities, measures and goals;
• Gain tools for greater increase in market share;• Knowing success stories in the application of KAIZEN™ Lean
in service to clients.
Duration
1 Day
KAIZEN™ Support Tools KAIZEN™ Support Tools
Teaches you how to get to know the Voice of the Customer, raising awareness about potential opportunities products / services, current or future.
Teaches Continuous Improvement tools in transactional areas, increasing focus on processes, productivity, reducing errors and response times.
![Page 11: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/11.jpg)
20 21KAIZEN™ College
KAIZEN™ Project Management
Program• Transition from a Traditional Project Management Method
to a Lean KAIZEN™ Model• Fundamentals of KAIZEN™ Project Management
– Project Design – Phase Gate Model – Flow Cells & Standard Work – Project Initiation – Visual Management (Obeya Control) – Project Pull Planning – Portfolio Management
• Simulation Exercises• Case Study
Main benefits• Understand the role of Continuous Improvement in the
good performance of a project;• Learn the Toyota method to manage projects achieving
a better quality, cost reduction, Lead Time reduction and reduction of Time to Market;
• Learn strategic, tactical and operational tools for better project management;
• Knowing successful cases in the application of KAIZEN™ Lean in project management.
Duration
2 Days
KAIZEN™ New Product Development
Program• Transition from a Traditional Method of Innovation and
Development to a KAIZEN™ IDM Model• Fundamentals of Innovation and Development KAIZEN™
• Set Based Engineering – Customer Interests, Feasibility Planning – Learning Cycles, Integration Events
• Accelerated Product Development – Initiation, Project – Industrialization and Market Introduction
• Simulation Exercises• Case Study
Main benefits• Understand how to implement and improve innovation
processes and product development;• Implement the conceptual design of new products using
Set Based Engineering;• Improve the processes of industrialization and market introduction;• Understand QCDM-related benefits of Innovation and Development;• Knowing success stories in the application of KAIZEN™ Lean
in product development.
Duration
2 Days
KAIZEN™ Support Tools KAIZEN™ Support Tools
It addresses the improvement of the processes of innovation and development of new products. The principles and techniques are presented to reduce Time to Market, increase quality and reduce design and production costs.
It is a course that deals with project management from a Continuous Improvement perspective. Its objective is to teach how to increase quality and profitability by shortening deadlines.
![Page 12: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/12.jpg)
22 23KAIZEN™ College
KAIZEN™ In Sales
Program• KAIZEN™ Growth Model• Sales Value Stream Analysis and Diagnosis• Sales Force Management:
– Capacity of sales– Training and Training Process– Selection of objectives– Sales Funnel Management
• Value Selling B2B and B2C• Simulation Exercises• Case Study
Main benefi ts• Know how to improve team performance and productivity
to achieve the desired sales;• Understand the gaps between the sales capacity and the
needs so that the team focuses on clients with greater potential;• Learn how to improve team sales process;• Develop sales process standards to achieve improved conversion
rates in face-to-face sales situations.
Duration
2 Days
KAIZEN™ Support Tools
It addresses continuous improvement tools for sales teams in order to increase the performance and productivity of these and thus increase sales and conversion rates.
KAIZEN™ Mexcellence MPS Master Class
Program• Maintenance Concepts • Scheduling • Work Management and Execution• Backlog Management • Work Order Closure and Documentation• Work Order Status Control and Continuous Improvement • Materials Management• Preventive Maintenance
Main benefi ts• Attendees will learn how to measure your maintenance effectiveness • What maintenance planning and scheduling is,
why it is required and how to implement it • How to develop a detailed job plan • Understand roles and responsibilities of a planner and scheduler. • How to manage maintenance backlog • Understand how to assess your current maintenance work
management practices
Duration
2 Days
KAIZEN™ Support Tools
The Master class addresses the productivity of maintenance technicians and assists companies to move from a reactive to proactive work culture.
![Page 13: KAIZEN College 2019 · 4 KAIZEN™ College Masaaki Imai founded Kaizen Institute in 1985. Currently, Kaizen Institute has more than 40 offi ces, present in 6 continents, which apply](https://reader036.vdocuments.mx/reader036/viewer/2022062317/5fc3eb3c0c2cf30bfe12c819/html5/thumbnails/13.jpg)
za.kaizen.com
Contact
Kaizen Institute South Africa 31 Sunbird Place, Arendskloof, Safari GardensRustenberg, North West Province (0299)South AfricaPhone +27 14 533 1457
Kaizen Institute, Ltd. Global Operations Bahnhofplatz 6300 Zug, Switzerland
Phone +41 (0) 41 725 42 [email protected]