IT Leadership IT Leadership Program Program
Preparing IT Preparing IT Professionals for Professionals for
the Future the Future Margaret StreeterMargaret Streeter
[email protected] [email protected]
Interim Information Security OfficerInterim Information Security Officer
East Carolina UniversityEast Carolina University
November 7, 2006November 7, 2006
November 7, 2006 Margaret Streeter East Carolina University 2
IT Leadership Program IT Leadership Program Preparing IT Professionals Preparing IT Professionals
for the Futurefor the Future Changing LandscapeChanging Landscape Leadership DefinedLeadership Defined Characteristics of Future IT LeadersCharacteristics of Future IT Leaders Challenges to ChangeChallenges to Change ECU Leadership ProgramECU Leadership Program Getting StartedGetting Started
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Changing LandscapeChanging Landscape
Growing economy and increased Growing economy and increased competition competition
IT must deliver solutions with real IT must deliver solutions with real valuevalue Must deliver them quickly Must deliver them quickly
Foster relationships and trust in ITFoster relationships and trust in IT Invest in IT staffInvest in IT staff
Keep workers energizedKeep workers energized Keep workers focused on businessKeep workers focused on business
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Leadership DefinedLeadership Defined
""leadership is influence - nothing more, leadership is influence - nothing more, nothing less."nothing less."
John Maxwell’s definition of leadership John Maxwell’s definition of leadership fromfrom
21 Irrefutable Laws of Leadership21 Irrefutable Laws of Leadership
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Characteristics of Future IT Characteristics of Future IT LeadersLeaders
Leadership CharacteristicsLeadership Characteristics Incorporate Soft SkillsIncorporate Soft Skills Business FocusBusiness Focus Leadership at Every LevelLeadership at Every Level
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Leadership Characteristics Leadership Characteristics VISIONVISION INTEGRITYINTEGRITY TRUSTTRUST SELFLESSNESSSELFLESSNESS COMMITMENTCOMMITMENT CREATIVITYCREATIVITY OPEN-MINDEDNESSOPEN-MINDEDNESS TOUGHNESSTOUGHNESS ABILITY TO COMMUNICATE ABILITY TO COMMUNICATE ABILITY TO LISTENABILITY TO LISTEN
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Leadership Characteristics Leadership Characteristics (cont)(cont)
CALCULATED RISK-TAKINGCALCULATED RISK-TAKING INNOVATIVEINNOVATIVE VISIBILITYVISIBILITY INQUISITIVENESSINQUISITIVENESS INTUITIONINTUITION ACTION-ORIENTATIONACTION-ORIENTATION CANDIDNESSCANDIDNESS TENACIOUSNESSTENACIOUSNESS ABILITY TO NETWORKABILITY TO NETWORK
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Incorporate Soft SkillsIncorporate Soft Skills
Foster staff personal development s Foster staff personal development s Dedicate time and effort to a long-Dedicate time and effort to a long-
term leadership development programterm leadership development program Incorporate into your standard Incorporate into your standard
training programtraining program Reinforce by using skills on the jobReinforce by using skills on the job
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Business FocusBusiness Focus Alignment to business strategies and goalsAlignment to business strategies and goals Gain special abilities and insight into Gain special abilities and insight into
technology’s impacttechnology’s impact Develop technology initiatives that will Develop technology initiatives that will
deliver effective business solutionsdeliver effective business solutions Politically savvy Politically savvy Market ITMarket IT
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Leadership at Every LevelLeadership at Every Level Influence and collaborate with Influence and collaborate with
business partnersbusiness partners Pushes accountability lower within IT Pushes accountability lower within IT Improve alignment with the business Improve alignment with the business
strategies and goalsstrategies and goals Improve responsiveness to problems Improve responsiveness to problems
and concernsand concerns Grows leadership skills within your Grows leadership skills within your
organizationorganization
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Challenges to ChangeChallenges to Change Change is difficultChange is difficult Physiological resistance to changePhysiological resistance to change Traditional methods to induce Traditional methods to induce
change don’t work change don’t work Small percentage of staff simply will Small percentage of staff simply will
not embrace changenot embrace change
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How to Effect ChangeHow to Effect Change
Ask questionsAsk questions Use repetitionUse repetition Provide learning opportunitiesProvide learning opportunities Hire skillsHire skills Concentrate your effort on the Concentrate your effort on the
percentage who will change percentage who will change
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ECU Leadership ProgramECU Leadership Program Launched spring of 2006 Launched spring of 2006 Upper management supportUpper management support Offered each semester Offered each semester Led by the facilitator of the University Led by the facilitator of the University
Leadership ProgramLeadership Program Graduates continue to meet and work projectsGraduates continue to meet and work projects Graduates share experiencesGraduates share experiences Fall 2006 led by Education Leadership Fall 2006 led by Education Leadership
professor professor
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Getting StartedGetting Started
Grassroots Initiative Grassroots Initiative Management Training Management Training Management Support Management Support Leadership ClassesLeadership Classes Soft Skill ClassesSoft Skill Classes Share InformationShare Information Testimonials Testimonials
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ResourcesResources
East Carolina University, Leadership Program site: East Carolina University, Leadership Program site:
http://www.ecu.edu/cs-itcs/leadershiphttp://www.ecu.edu/cs-itcs/leadership
Effective Leadership--An IT Perspective: Effective Leadership--An IT Perspective: http://www.westga.edu/~distance/pahal22.htmlhttp://www.westga.edu/~distance/pahal22.html
IT Leadership in 2010:IT Leadership in 2010:
http://www.cio.com/archive/121503/lead.htmlhttp://www.cio.com/archive/121503/lead.html
Alter, A. (1999). We need to teach teachers the truths Alter, A. (1999). We need to teach teachers the truths about IT: about IT: http://www.computerworld.com/home/print.nsf/idgnet/99020http://www.computerworld.com/home/print.nsf/idgnet/9902018DD618DD6
Avant, B. (1996). Sailing the changing winds: Avant, B. (1996). Sailing the changing winds: Technology driven change in education: Technology driven change in education: http://www.esc13.tenet.edu/~avant/winds.htmlhttp://www.esc13.tenet.edu/~avant/winds.html
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ResourcesResources
How to Hook the Talent You Need:How to Hook the Talent You Need:
http://www.cio.com/archive/090106/fea_talent.htmlhttp://www.cio.com/archive/090106/fea_talent.html
Information Technology and Government: The Need for Information Technology and Government: The Need for New Leadership:New Leadership:
http://www.isoc.org/inet96/proceedings/g7/g7_2.htmhttp://www.isoc.org/inet96/proceedings/g7/g7_2.htm
Global IT leaders—why you need them and how to develop Global IT leaders—why you need them and how to develop them:them:
http://www.cio.com/archive/061500_head.html http://www.cio.com/archive/061500_head.html
Ones to Watch: Leadership Lessons - Master Class:Ones to Watch: Leadership Lessons - Master Class:http://www.cio.com/archive/070106/otw_master.html?page=1 http://www.cio.com/archive/070106/otw_master.html?page=1
Mentoring Highlights:Mentoring Highlights:
http://www.educause.edu/content.asp?SECTION_ID=204 http://www.educause.edu/content.asp?SECTION_ID=204
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ResourcesResources (cont)(cont)
Leaders at All Levels: Leaders at All Levels:
http://www.cio.com/archive/010106/coach.htmlhttp://www.cio.com/archive/010106/coach.html
The New Science of Change: The New Science of Change:
http://www.cio.com/archive/091506/change.htmlhttp://www.cio.com/archive/091506/change.html
Quo Vadis IT? Structuring the IT Organization of Quo Vadis IT? Structuring the IT Organization of the Future: the Future:
http://www2.cio.com/analyst/report3564.html http://www2.cio.com/analyst/report3564.html
IT Leadership IT Leadership Program Program
Preparing IT Preparing IT Professionals for Professionals for
the Future the Future Margaret StreeterMargaret Streeter
[email protected] [email protected]
Interim Information Security OfficerInterim Information Security Officer
East Carolina UniversityEast Carolina University
November 7, 2006November 7, 2006