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iSupport
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Logging into Jira
Username = Enter UsernamePassword = Enter Password
Remember my login on this computer
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Dashboard
• The Dashboard is visibleimmediately after successfullogin
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Select your project
• Check and select the projectyou are working on (ifapplicable)
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Create Issue
• Click on Create or “c” to openthe “Create Issue” window
• Choose ‘Bug’ for issue type.• Unless there is a specific
situation, you can choose‘medium’ for priority.
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Search
• Click on “Issues” to searchfor any open issues
• Choose Task, then Bug, toshow test-issues only.
• Or choose Task, again task toshow the requirements only.
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Issue Display
• Once you have successfullycompleted the search for anissue, the item will bedisplayed
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Viewing Details of the issue
• Click on the issue name (inthis example, IS 508) to seethe details
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Adding Comments and Screenshots
• Comments can be added asnecessary by clicking the“Comments” button
• Screenshots can also beadded by using the“Comment” button
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Search Options
Select Basic on the menu
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The menu with search options will be displayed
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Additional search options can be added by selecting the ‘More’ option and clicking on the additional items you would like to see
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Online Jira Help and Overview
https://confluence.atlassian.com/display/JIRA/JIRA+101
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Select the search values in the resolution drop-down
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Questions or Issues
• Francis Powell• [email protected]• 501-687-2327
• Melanie McKinney• [email protected]• 501-687-2314
• Jeevan Shetty• [email protected]• 501-687-2315