Download - Interviews and business etiquette
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BY
PRESENTATION
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interviews
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TOPICS
Resumes, Interviews, Public Relations, Entrepreneurship, Grant proposals, Business ethics,Business etiquettes,Innovative communication technologies.
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INTERVIEW
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INTRODUCTION
An interview is a conversation between two or more people where questions are asked by the interviewer to obtain information from the interviewee.
(OR) Discuss formally with
(somebody) for the purpose of an evaluation.
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An interview is a sales presentation !!!!!!
So what is the Product ???
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1. Role and Process of the Interview
2. Types of Interviews
3. Preparing For Job Interview
4. Conducting Yourself During the Interview
5. Communicating After the Interview
6. Do’s and Don’ts of the Interview
Topics for Discussion
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Role Process
Hiring decision
Evaluate the candidate
Identifying the optimal person for the job
Negotiation and offer
Verifying Resume
Asking Questions
Evaluating the CandidateNegotiation and
offer
Role and Process of the Interview
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Types of Interviews
Exit InterviewInformational
Interview
Job Interview
Mock Interview
Investigative Interview
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JOB INTERVIEWS
Job interview
Behavioral
Face to
Face
Panel Case
Stress
Telephone
A job interview is a process of evaluating potential employee by an employee to give job in their company..
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Behavioral Interview:
Is conducted to know the previous behaviors of candidate in a situation.
EX : questions asked in Behavioral Interview:
1) "Describe the worst project you worked on.“
2) "What happened the last time you were late with a project?"
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Face to Face Interview
1) Most widely used Interviewing Technique
2) Direct meeting between interviewer and interviewee
3) Personal Communication can be possible
4) More and accurate information can be obtained
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Panel Interview
1) Here the candidate is interviewed by a group of panelists.
approaches of conducting panel interview
Presentation format: a generic topic is given and asked to give presentation to panel
Role format: each panelist asks question regarding various roles
Ex: Technical, Management, etc.
Skeet shoot format: Questions are asked from panelists in rapid succession.(generally done to find Our stress level of the candidate).
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Case Interview:
Here the job applicant is given a question, situation, problem or challenge and asked to resolve the situation. used mostly by management consulting firms and
investment bank
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Stress Interview
Here the employer wants to keep the candidate
off balance. The main purpose of this interview is to find out how Candidate handles “STRESS”
It involves : Interviewer behaving in hostile manner. Such as:• Not making eye contact• Interrupting• Turn his back• Taking phone calls during interview• Making to wait for longer periods.etc.
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Telephone Interview
It takes place when the recruiter wants to reduce the no. of candidates who come for face to face interview.
Also takes place when applicant is a significant distance away from hiring company.
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Preparing For Job Interview
1. Researching the organization
2. Practicing interview questions
3. Preparing your own questions
4. Dressing for Success
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Researching the organization
Learn as much as you can about the organization.
Learn what has been happening recently with the company.
Its financial health , stock , corporate structure , etc.
You can use this information during interview.
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Practicing interview questions
Practice your response to interview questions.
This provide interviewer with important clues about Applicant’s qualification Personality Poise and Communication skills
The interviewer is interested in your content of your responses but react to questions and communicate your thoughts and ideas
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Preparing your own questions
An interview is two way conversation So you may ask interviewer any question
regarding organization or the job.Relevant questionsPrepare questions beforehand.
EX: How Is an employee evaluated and promoted? What are your expectations of new employees? What types of training are available? Salary, fringe benefits etc. can be asked to an
interviewer.
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Dressing for Success
75% of interviewees who made a good impression during the first 5 minutes received job offer.
Only 10% who makes bad impression will get job offer.
Effective strategy to make good impression is to pay careful attention to
Dress Grooming And posture
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FOR MEN
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1. Be aware of the nonverbal s ignals of your body.
2. Answer each quest ion honest ly completely and accurately.
3. Though i t is panel or face to face interview, you wi l l be evaluated basing on your
Education Experience Mental qualities Manner, General appearance .
Conducting Yourself During the Interview
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Personal Evaluat ion should be done
Recal l a l l quest ions asked and your response
Take t ime and formulate more eff ect ive answer
Check weather your resume should be changed/updated
Send a thank you note or emai l to the interviewer
Communicating After Interview
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If you do all these thing correctly then
YOU WILL BE THE WINNER
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BUSSINESS ETIQUETTE
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Rules that allow us to interact in a civilized fashion
Code of behavior that is grounded in common sense cultural norms
Manners matter in the workplace
What Is Business Etiquette?
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It helps you to reach higher positions
Stand out in crowd
Increases Respect
facilitates to deal with customers confidently
Advantages of Business etiquette
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First ImpressionsThe Rule of 12 in Business
You never get a second chance to make a first impression.
The first 12 wordsThe first 12 stepsThe first 12 inchesThe last 12 inches
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The Business Handshake
How to shake handsWhen to shake handsWhen not to shake handsHandshakes to avoid
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Introductions in Business
Introducing yourselfIntroducing othersResponding to introductionsWhat to do when you can’t
remember namesSecret to remembering names
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Mixing and Mingling in Business
Prepare in advanceArrive earlyPosition yourselfWork the crowdDon’t clumpKnow when to leave
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Secrets of a Great Conversationalist
PrepareMake eye contact & smileTake responsibilityUse icebreakersAsk the right kinds of questionsBe a good listener
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Exchanging Business Cards
Carrying your cardPresenting your cardReceiving a cardWhen to exchange cardsWith whom to exchange cardsNever leave the office without a good
supply.
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Body Language
A person’s posture, facial expressions, and gestures send messages.
Sometimes the message is loud and clear; sometimes its is open for interpretation.
Five places NOT to put your hands in business
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Communicating in a High-Tech World
Answering the phoneManaging the hold buttonTransferring callsEffective screening techniquesASAP method
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Voice Mail Tips
Your voice mail greeting
Leaving a message
Do’sDon’ts
E-mail Rules
Cell Phones Speaker Phone• Picture a phone booth
• Lower your voice• Turn it off• Give notice it may
ring
• Ask for permission
• Ask for the need
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Dressing for the Occasion
Business professional attire
Personal props and accessories
The real meaning of business casual
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Correspondence in Business
To key or write by hand?Front, back or sideways?The color of the inkThank you notesAddressing the envelope
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In Conclusion
Manners will make the difference in whether you get that customer, a promotion, or that first job!
Business etiquette is simply about feeling and showing kindness and respect for those around you. It is about exercising good judgment.
Stop to hold a door, offer to help with a heavy package, or go out of your way to say thank you!
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TEAM 8
THANK YOU AND ALL THE BEST