Integrate eCommerce & Extend UPS WorldShip to Optimize Shipping
Agenda
• Oz Development Overview
• Customer Case Studies
• UPS WorldShip extensions
• Demo
• Q & A
2
OzLINK: Payback for Thousands of UPS Customers
3
Oz Overview• Integrating and extending
order management applications• 20 years experience in shipping• Part of UPS Ready for 10+ years• Rapid company growth
A Solution for Every UPS Customer• Scales down and up with size of business• Integration from Excel to Enterprise ERP• Handle complex business rules• Premiere customer service• 10,000+ UPS customers using OzLINK
OzLINK for UPS: A Solution for Every Customer
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Degree of Integration
Value
Target Customer• Integration to any accounting/ERP• Greater than 40 shipments per day• Complex business rulesPricing• Set up fee $999-$12,999• Monthly subscription $99-$594
OzLINK for UPS
Plus
OzLINK for UPS
OzLINK for UPS
Pro
OzLINK for UPSCustom
Big Ass Fans Streamlines Marketing
5
• Cut clerical work by 81%• Saved $10K annually in address fees• Increased fulfillment process throughput by
28%
MarketingPrograms
Fulfillment requests
• Batch address validation• Batch shipping by campaign
“OzLINK improved our fulfillment dramatically, it is one of the best time-saving solutions we have implemented”
- Diego Rich
“OzLINK improved our fulfillment dramatically, it is one of the best time-saving solutions we have implemented”
- Diego Rich
6
ERP/Accounting
CRM/eCommerce
OzLINK Custom Integrated with Virtually Any Host
Pre-Ship Address Validation
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• Review pending orders• Approval• Fulfillment• Screens periodically &
highlights ambiguous orders
• Correct and update
Ready ToFulfill
OrderEntry
Address correction feesAre $15 per error
ERP
Packaging & Shipping Based on Weather
8
Overview
• Producer and distributor of healthy live insects
• Wholesale distribution topet stores, fishing outlets, etc.
Challenge
• Ensuring insects stay alive
OzLINK Solution
• At pack time checks destination temperature
• Maps to required packaging
Other applications
• Fresh food, live animals, medications, etc.
• Use time-in-transit to select UPS Service level
Integrating Groupon and UPS WorldShip
UPSWorldShip
Commerce Interface
Batch file of orders
Combo Packing Slip and UPS Label
Orders
Pick/Pack
& Label
Ship
Confirm
Customer Example – eCommerce Expanding Channels
11
• 150 batch orders per event
• Combo pack/label
• Eliminated data entry
• Met Groupon vendor requirements
Real time integration with UPS WorldShip
• eCommerce store
• Batch picking
• Real time Volusion integration
• Status & tracking updates
• Partner sales channel
• Batch picking
• CSV file processing
Improve Customer Service and Follow On Sales
Provide real time e-mail status to
customers
Include product line details confirming
order
Highlight promotions to drive
follow on sales
Streamline return instructions
Re-enforce your brand
OzLINK Branded E-mails
Automate Pack Slips Across Sales Channels
OzLINK Branded Pack Slips
Eliminate manual
processes
Automate across multiple
drop ship customers
Support different brands
Time In Transit Optimization
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Cost Savings Service Upgrade
• Origin & Ship-To
• 2 Day Delivery
Real time time in transit check
UPSGround
2nd Day Air
• Origin & Ship-To• Required Delivery
Date
Real time time in transit check
UPSGround
2nd Day Air
Can Save $100s per day Avoid customer penalties & chargebacks
“The team at OzLINK was extremely responsive. Beyond technology they had a clear understanding of how to improve our fulfillment processes”
- Barry Bennett
“The team at OzLINK was extremely responsive. Beyond technology they had a clear understanding of how to improve our fulfillment processes”
- Barry Bennett
Malibu Boats Creates Waves Outstanding Service
• Auto-select between Ground& 2nd Day Air
• Eliminated 4 steps in shipping• Cut shipping errors by 20%
OzLINK Custom Handles Advanced Business Rules
“We charge shipping only on wholesale orders”
Gift retailer “When we ship into Texas deliveries must be signed byan adult”
Wine retailer
“Orders over $250 dollarsmust be insured”
Electronics wholesaler
“Our parts deliveries needto be delivered within 2 days”
Boat manufacturer
Automate Selection of UPS Service & Options
OzLINK Demo
17
Solution
Demo
The Growers Exchange:Weather-Based Batch Shipping
18
1. Is Inventory Available?
2. What is temp at destination?
3. Should it ship?
USDA PlantHardiness Zone
Weather API
Inventory
12
3
Additional Information
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Case Studies, BrochuresDemo Videos
https://www.youtube.com/user/OzDevelopment/videos
http://www.slideshare.net/OzDevelopment/presentations
https://www.ozdevelopment.com/upsready
Contact [email protected]