• One of the World’s largest online
passenger reservation system
• Distributed
availability
• High performance and reliable
system.
• Seamless Integration with multiple
channels of information
dissemination like website, SMS,
display boards, touch panels,
Hand-held terminals for TTE etc.
• Well accepted by the users
Information Technology Solutions
SAL IENT FEATURES
• 9000+ Point of Sale
• 1.5 to 2.2 million
passengers booked per day
• 2600+ Trains
• 250+ Concessions
• 30+ quotas
BENEF ITS
• Reduction in service time at
counters
• Enhanced Efficiency and
manageability
• Enhanced features like
Blank Paper Ticketing,
Block Booking, Circular
Journey Booking, etc.
• Train/Passenger based
enquiry channels
• Enhanced Reporting and
accounting
PPPPASSENGER ASSENGER ASSENGER ASSENGER
1994: CONCERT phase I Implemented
One of the World’s largest online
passenger reservation system
Distributed architecture for high
availability
High performance and reliable
Seamless Integration with multiple
channels of information
dissemination like website, SMS,
display boards, touch panels,
held terminals for TTE etc.
Well accepted by the users.
Information Technology Solutions
ASSENGER ASSENGER ASSENGER ASSENGER RRRRESERVATION ESERVATION ESERVATION ESERVATION
1994: CONCERT phase I Implemented
1997: CONCERT phase II implemented
1999: All India Network commissioned
2000: Internet Enquiry implemented
2001: Alpha Migration
2002: I – Ticket - Reservation
2005: E – Ticket
2006: Up
2011:
Information Technology Solutions
ESERVATION ESERVATION ESERVATION ESERVATION SSSSYSTEMYSTEMYSTEMYSTEM
1999: All India Network commissioned
2000: Internet Enquiry implemented
Reservation
Ticket - Reservation
2006: Up-gradation Facility
2011: Itanium Migration
AWARDS
• Awarded for best usage
of IT by Computer
Society of India in 1999
• Web Ratna Platinum Icon
Award 2009 to PRS
Website.
