Download - Informatika e biznesit java9(1)
![Page 1: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/1.jpg)
Informatika e Biznesit
Besart Hashani
![Page 2: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/2.jpg)
Pyetje nga java paraprake?
![Page 3: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/3.jpg)
Microsoft Access
![Page 4: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/4.jpg)
Elementet kryesore
• Tabelat (Tables)
• Dritarja per krijimin e nderlidhjeve
• Pyetesoret (Queries)
• Format (Froms)
• Raportet (Reports)
• Makrot (Macros)
![Page 5: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/5.jpg)
Tabelat
• Design View perdoret per te dizajnuar tabelat
• Datasheet View perdoret per te futur tedhenat
• Te dhenat mund te importohen nga programetjera (psh MS-Excel)
• Secila kolone paraqet fushe (field)
• Secili rresht paraqet rekorde (records)
![Page 6: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/6.jpg)
Tabela e videove (rikujto shembullin e videotekes)
• ID e videos (celesi primar)
• Titulli
• Cmimi
• Sasia
• Kategoria
![Page 7: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/7.jpg)
![Page 8: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/8.jpg)
![Page 9: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/9.jpg)
Tabela e videove (rikujto shembullin e videotekes)
ID e Videos Titulli Cmimi Sasia Kategoria
3445 Rumble in the Bronx € 1 20 Aksion
6246 Halloween € 3 10 Horror
1245 The Matrix € 4 6 Aksion
6546 Toy Story € 4 4 Drame
3420 The Holy Grail € 2 9 Komedi
1201 My Best Friends Wedding € 3 15 Drame
![Page 10: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/10.jpg)
Pyetesoret (Queries)
• Pyetesoret perdoren per te manipulu osezgjedhe te dhena nga nje ose me shumetabela– Grupimi i te dhenave te caktuara
– Filtrimi i te dhenave te caktuara
– Rifreskimi automatik i fushave te caktuara
– Fshirja e rekordeve te caktuara
– …
![Page 11: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/11.jpg)
![Page 12: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/12.jpg)
Format (Forms)
• Paraqesin nje Interface per perdorim me telehte dhe me efikas.
• Nderlidhe disa tabela te ndryshme
• Mund te paraqitet si forme me fusha tendryshme
• Mund te paraqitet me butona me komande
![Page 13: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/13.jpg)
![Page 14: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/14.jpg)
Raportet
![Page 15: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/15.jpg)
Makrot (Macros)
• Veprim ose grupe te veprimesh qe mund tekryhen me nje komande te caktuar
• Makrot mund te perfshijne disa makro tjera
• Mund te kushtezohen
![Page 16: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/16.jpg)
Si te llogaritet kostoja e sherbimeve teICT-se
![Page 17: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/17.jpg)
• Kater alternativa per t’u konsideruar:
– Qasja e bazuar ne kosto
– Qasja e bazuar ne profit
– Qasja e bazuar ne humbje (overhead)
– Qasja hibride
![Page 18: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/18.jpg)
Qasja e bazuar ne kosto
• Kostoja e ICT-se llogaritet si jo-profitabile• Kostoja iu faturohet klienteve• Perdoren teknika te ndryshme te distribuimit
te kostove• Cmimet bazohen ne kostot direkte.• Kostot direkte – perfshijne te gjitha kostot e
mundshme per nxjerrjen e nje produkti osesherbimi
![Page 19: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/19.jpg)
Qasja e bazuar ne kosto (2)
Perparesite
• Inkurajon perdorim tearsyeshem te ICT-se
• Mundeson kontrolle ne perdorimin e ICT-se
• Llogaritje relativisht e thjeshte
• Sidomos e pershtatshmeperdorues me pervoje ICT-se
Te metat• Mund te krijoje frike per
perdorim te ICT-se• Fokusi mund te jete ne
kosto e jo be benefite• Mund te shkaktoje debate• Mund te kete shume skema
llogaritese• Nese nuk eshte e orientuar
nga perdoruesi, mund tejete jo i kenaqshem
![Page 20: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/20.jpg)
Qasja e bazuar ne profit
• ICT-ja konsiderohet si nje kompani e pavarur
• ICT-ja komplet pergjegjese per profitin e saj
• Klienteve iu faturohen sherbimet, por
• Cmimet bazohen ne mekanizmin e tregut
![Page 21: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/21.jpg)
Qasja e bazuar ne profit (2)
Perparesite
• ICT duhet te kontrollojeveten komplet
• ICT-ja duhet te pozicionohetvete
• Aktivitete e ICT-se mund tebehen inovative
• Eshte e pershtatshme edheper perdoruesit e vjeter dheatyre me pervoje te ICT-se
Te metat• Funksioni i ICT-se mund te
nderprehet per te ulur koston
• ICT-ja mund te “outsourced”
• Perdoruesit mund te veprojne siperdorues te perkohshem
• Dekurajon eksperimentimet dhezhvillimet e reja
• Mund te paraqiten sisteme jomire te pajisura te IT-se
![Page 22: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/22.jpg)
Qasja e bazuar ne humbje (overhead)• ICT-ja konsiderohet si humbje buxhetore• Klienteve nuk iu faturohen sherbimet• Ne menyre indirekte klientet gjithmone paguajne• Se fundi perdoren teknika te kostos se bazuar ne
aktivitet (Activity-based costing – ABC)• ABC – dallon nga kostoja direkte• ABC – identifikon burimet e kostove direkte• ABC – identifikon shpenzimet e resurseve
perkatese• Pershkrim analitik i sasise dhe arsyeve te
perdorimit te tyre
![Page 23: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/23.jpg)
Qasja e bazuar ne humbje (2)
Perparesite
• Stimulon perdorimin, eksperimentimin si dheshpikjen
• I pershtatshem edhe per perdoruesit me me pakpervoje
• Eliminon konfliktet dhekompleksitetin llogarites
Te metat
• Mund te krijoje kerkesa jo-ekonomike dhe tepapergjegjshme per ICT-ne
• Mund te veshtiresojekontrollen dhepergjegjesine per funksionine ICT-se
• Mund te dekurajojedisciplinen dhe mesiminorganizativ
![Page 24: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/24.jpg)
Qasja hibride
• Kombinon te gjitha teknikat e mesiperme.
![Page 25: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/25.jpg)
CilaCila nganga ketoketo metodametoda tete zgjedhetzgjedhet??
![Page 26: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/26.jpg)
• Metoda e perdorur varet nga pozita ne rrjetenstrategjike te McFarlan-it ne te cilen gjendetkompania
• Rrjeta strategjike e McFarlan-it sugjeron 4 pozita:– ICT-ja ne rolin mbeshtetes (support function)
– ICT-ja ne rolin prodhues (factory function)
– ICT-ja ne rolin strategjik (strategic function)
– ICT-ja ne rolin prites (turnaround function)
![Page 27: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/27.jpg)
![Page 28: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/28.jpg)
![Page 29: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/29.jpg)
![Page 30: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/30.jpg)
Rezultatet standarde te perdorimitte modeleve te ndryshme te
llogaritjes se kostos
![Page 31: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/31.jpg)
• Modeli me i thjeshte:– Faturimi ndaj perdoruesve varesisht nga sasia e
sherbimeve te ICT-se qe perdorin.– Perdoruesi do te tentoje te optimizoje perdorimin e
sherbimeve te ICT-se.• Shembull -> perdore sherbime te ICT-se te
quantifikuara si vellim Q• Kur shfrytezuesi paguan per keto sherbime,
kostoja per shfrytezuesin eshte funksion i kthimitkonstant ne shkalle (Constant returns to scale function)
• Kostoja qe e paguan shfrytezuesi eshte e hyra per sherbimin e ICT-se.
• Kostoja e sherbimit te ICT-se mund te kete tjetervlere.
![Page 32: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/32.jpg)
• TC (Q) – kostoja totale
• TV (Q) – vlera totale
• PR (Q) – profiti per shfrytezuesin:PR(Q) = TV(Q) - TC(Q)
• Optimizimi i perdorimit te sherbimeve te ICT-se fitohet:
• Me nje fjale:
![Page 33: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/33.jpg)
![Page 34: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/34.jpg)
• Dmth, cmimi i sherbimeve te ICT-se duhet te caktohetashtu qe shfrytezuesi te arrije profitin me te mire.
• Kjo stimulon qe perdoruesit te kene shfrytezim optimal te sherbimeve
• Sasia Q* nuk njihet per qendren e ICT-se – nuk dihetvlera qe sherbimi ka per nje shfrytezues te caktuar.
• Kjo edhe ashtu nuk duhet.• Eshte e mjaftueshme qe qendra e ICT-se te shperndaje
kostot, kur eshte sherbim i brendshem.• Propzim: ICTICT--jaja sisi sherbimsherbim ii brendshembrendshem nuknuk duhetduhet tete
krijojekrijoje profit profit tete brendshembrendshem per per tete mbajturmbajtur profitinprofitin e e gjithembarshemgjithembarshem tete shfrytezuesveshfrytezuesve ne ne nivelnivel optimal.optimal.
![Page 35: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/35.jpg)
Shembull• Shfrytezuesit faturohen p’.
• TC‘ (Q) > TC (Q)
• Profit i brendshem
• Konsumimi optimal tash eshtene piken Q’*
• Siperfaqja (pba) profiti per perdoruesin ne rastin paraprak
• (p’b’a) profiti per perdoruesinne rastin e ri
• (pb”b’p’) profiti per ICT-ne
• Siperfqja (b”bb’) eshte humbur
• ICT nuk do te perdore cmimeme te ulta se sa kostoja
![Page 36: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/36.jpg)
Rasti 1
• Supozojme qe:
TC (Q) = 3Q
TV (Q) = 10Q - Q².
• Te percaktohet profiti dhe te tregohet ckandodhe nese perdoret cmim me i larte.
PR (Q) = ?
![Page 37: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/37.jpg)
Rasti 1 - Pergjigja• MC(Q) = AC(Q) = 3
• MV(Q) = 10 - 2Q
• Optimizimi i perdorimit te sherbimeve te ICT-se fitohet:
• 3 = 10 - 2Q* => Q* = 3,5
• Ne kete rast cmimi optimal eshte p = 3
• PR(Q*) = TV(Q*) - TC(Q*) =12.25
• Nese p = 4 => 4 = 10 - 2Q’* => Q’*=3
• PR(Q*’) = TV(Q*’) - TC(Q*’) =12
![Page 38: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/38.jpg)
Krijimi dhe rrjedhja e vleres ne sistemet e bazuara ne ICT
![Page 39: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/39.jpg)
• ICT-ja ndryshon shpejte.
• Rast tipik eshte Web 2.0 dhe Enterprise (Ndermarrja) 2.0
• Enterprise 2.0 – modifikimet e rrjetevembrenda nderrmarjes te bazuar ne rrjetetsociale
• Web 2.0?
• A eshte vetem nje numer i nje versioni te ri?
![Page 40: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/40.jpg)
• Web 2.0 ka te beje me nje koncept goxha tendryshem te ICT-se – Interaksionin e dyanshem
• Web 2.0 ka bazen edhe ne te ashtuquajturinekuilibrin e Nash-it (Nash’s equilibrum)
• Ekuilibri iNash-it tregon qe ne nje interaksionte dy-anshem asnjeri nga pjesemarresit nukmund te devijoje.
• Psh:– Perdoruesi rrite eficiencen ne pune me IT– Kompania merr fitime.
![Page 41: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/41.jpg)
• Mundesi me te madhe per te bashke-krijuarvlera.
• Shekull i Informacionit – Informacioni eshteme i lehte se asnjehere me pare per t’u fituar.
•• CkaCka eshteeshte vleravlera??
![Page 42: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/42.jpg)
• Vlera ne bashkeveprimet e lidhura me sherbime eshte cdo gje qe konsiderohet oseperceptohet si kuptimplote.
![Page 43: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/43.jpg)
• Psh. Cka eshte vlera ne sherbiminshendetesor?
• Sherbimet publike shendetesore orientohenne uljen e cmimit te sherbimit.
• Pyetja shtrohet: Pse pacientet e zgjedhin njespital te caktuar? Kujdesin shendetesor apocmimin me konkurrues?
• Ne fakt eshte pa qe pacientet deshirojnekujdes me te mire, pritje me te vogla, dhekomfort ndaj dhimbjes.
![Page 44: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/44.jpg)
• Krijimi i vleres ne sherbimet e nderlidhura me ICT-ne perfshine si kompanite sherbyese ashtuedhe shfrytezuesit.
• Web 2.0 po e ben krijimin e vleres gjithnje e me te nderlidhur me rrjetat kompjuterike.
• Shembull tipik mund te jene rrjetet sociale.– Me karakter tjeshte social apo profesional
• Krijimi i vleres perfshine edhe rritjen e vleres –jo vetem krijimin e saj nga zero.– Augmented reality– Rezervimi ne hotel
![Page 45: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/45.jpg)
A ka A ka gjithmonegjithmone krijimkrijim tete vleresvleres??
A A ekzistonekziston edheedhe e e ashtuquajturaashtuquajtura rrjedhjerrjedhje e e vleresvleres??
![Page 46: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/46.jpg)
• Nevojiten investime per te zvogeluar rrjedhjene vleres
• Rrjedhja e vleres duhet te ndalet se perndryshe kjo rrjedhej vetem sa rritet
• Rrjedhje te vleres shpesh mund te ndodhinper shkak te marreveshjeve qe nuk jane teqarta ose qe permbajne ambiguitet
• Stresi te punetoret mundet qe gjithashtu tesjelle rrjedhje te vleres
![Page 47: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/47.jpg)
Shembull
• Te investohet me shumene FAQ – Handle Call.
• Te optizohet me shumesistemi
• Agjentet nuk duhet tejene te zene ne me shume se 85% te kohes
• Stresi mund t’ua uledukshem efektivitetinne pune
![Page 48: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/48.jpg)
Cyber Intelligence Sharing and Protection Act (CISPA)
• Mos ruajtja e privatesise mund te paraqeserrjedhje te vleres
• Miratimi i CISPA nga Kongresi Amerikan mundte paraqese nje rast te tille.
• Autoritetet amerikane mund te marrinlegalisht te dhenat e klienteve te kompanive tendryshme ofrues te sherbimeve te IT-se.
![Page 49: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/49.jpg)
Evitimi i rrjedhjes se vleres
• Dy menyra te qasjes ndaj rrjedhjes se vleres– Gjetja dhe sanimi
– Parandalimi
• Parandalimi duhet te jete prioritet per secilenkompani
![Page 50: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/50.jpg)
Marreveshjet per nivel te sherbimeve
• Service Level Agreements (SLA) – janemarreveshjet qe behen ndermjet klientit dhekompanise qe ofron sherbimin.
• Psh. Kompanite providere te internetit iofrojne klientit SLA.
• Ne shume raste vlera e sherbimeve matet me:– kohen e reagimit (response time) ose
– sasine e transmetimit (throughput)
• Shpesh keto madhesi jane te kufizuara nga SLA
![Page 51: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/51.jpg)
• Ekzistojne biznese te orientuara ne– Kohen e reagimit
– Throughput
• Koha e reagimit eshte e dhene sipas formulesse mesiperme
![Page 52: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/52.jpg)
Shembull• Banke• 3 dege plotesisht te automatizuara ne te njejtin
qytet• Secili cashier ne secilen dege ka qasje ne nje
terminal te nderlidhur me sherbimin qendror teICT-se
• Qendra i ka dy kompjutere mainframe qe i ndajnenje disk farm
• 10 ATM neper qytete• Zyrat e brendshme te bankes jane poashtu te
automatizuara, me te cilat merret njeri nga dykompjuteret mainframe.
![Page 53: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/53.jpg)
![Page 54: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/54.jpg)
• Te dhenat per deget– 20 kliente per cashier mbrenda ores
– Secili klient ka mesatarisht 2 transaksione online• 24 cashier x 20 kliente/ore x 2 trx/kliente = 960 trx/ore
(= 320 trx/ore per dege, ose 80 trx/ore per cashier)
• Te dhenat per ATM– 15 kliente per ore per makine
– Secili klient ka mesatarisht 1.5 transaksione online• 10 ATM x 15 kliente/ore x 1.2 trx/kliente = 180 trx/ore
(= 18 trx/ore per ATM)
• Sa eshte Rmax dhe Xmin?
![Page 55: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/55.jpg)
• Supozojme se kemi kohe te reagimit1.25 sekonda per cashiers
1 sekonde per ATM
• Supozojme SLA3 sekonde per cashiers
4 sekonde per ATM
• Bejme analizen what-if
• Cdo dy muaj hapet nje dege dhe 20 ATM te reja160 trx te reja/ore per cashier dhe 180 trx te reja/ore
per ATM
![Page 56: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/56.jpg)
![Page 57: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/57.jpg)
![Page 58: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/58.jpg)
![Page 59: Informatika e biznesit java9(1)](https://reader031.vdocuments.mx/reader031/viewer/2022013102/55897bfcd8b42a70448b471b/html5/thumbnails/59.jpg)