ICT NETWORK STANDARDS
- WIRELESS LAN
AUDIO VISUAL & NETWORK SERVICES
AVN TECHNICAL STANDARDS
VERSION 2018-01
Deakin University CRICOS Provider Code: 00113B
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AVN Technical Standards Version 2018-01 deakin.edu.au Deakin University CRICOS Provider Code: 00113B
1 Terms used in this document .................................................................................................. 2
2 Contacts ................................................................................................................................ 3
3 Scope of Document ................................................................................................................ 3
3.1 Purpose ............................................................................................................................. 3
3.2 Associated Documents ...................................................................................................... 4
3.3 Variation agreements........................................................................................................ 4
3.4 Product substitution.......................................................................................................... 4
3.5 Checklist ............................................................................................................................ 4
4 General Information............................................................................................................... 5
5 Coverage Specification ........................................................................................................... 5
5.1 New buildings and Renovations ....................................................................................... 5
6 Performance Specification ...................................................................................................... 6
6.1 High Density ...................................................................................................................... 6
6.2 Medium Density ................................................................................................................. 6
6.3 Standard Density ............................................................................................................... 6
6.4 Outdoor Areas .................................................................................................................... 6
7 Wireless Access Points (WAP) and Antennae ........................................................................... 7
7.1 Internal .............................................................................................................................. 7
7.2 External ............................................................................................................................. 7
7.3 Standard Outdoor ............................................................................................................. 7
8 Installation ............................................................................................................................ 7
8.1 WAP installation ................................................................................................................ 7
8.2 WAP data connection ........................................................................................................ 7
8.3 WAP Labelling .................................................................................................................... 7
8.4 Post installation documentation ...................................................................................... 8
9 Wireless Bearers and Meshes ................................................................................................. 8
10 Central Infrastructure ............................................................................................................. 8
10.1 Controllers ......................................................................................................................... 8
10.2 Management systems ....................................................................................................... 8
11 Radio Survey Tools ................................................................................................................. 8
12 Appendix A – Standard Parts List ............................................................................................. 9
13 Appendix B – WAP Installation Diagrams ................................................................................. 10
14 Appendix C – Wireless LAN Checklist ..................................................................................... 12
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1 Terms used in this document
Phrase / Short form Meaning
AVN Audio Visual and Networks Group
Contractor Any consultant, installer, integrator, contractor or sub-contractor hired to provide products or services to Deakin
AV Engineering Deakin eSolutions Audio Visual Engineering Team Leader or their delegate
AV Projects Deakin eSolutions Audio Visual Projects Team Leader or their delegate
AV Support Deakin eSolutions Audio Visual Support Team Leader or their delegate
Contractors Person or Persons engaged to perform work on behalf of DeS.
DeS Deakin eSolutions (Deakin University’s information technology services division, previously ITSD)
FSD Facilities Services Division
In writing Traceable/auditable correspondence. E.g. written document, email.
Installer A person or persons engaged to install Audio Visual Hardware.
Network Engineering Deakin eSolutions Network Engineering Team Leader or their delegate
AP Access Point
DES Deakin eSolutions
dB Decibel
dBm Decibel-milliwatt
FSD Facilities Services Division
GHz Gigahertz
IEEE Institute of Electrical and Electronics Engineers
IP Internet Protocol
IT Information Technology
LAN Local Area Network
MAC Media Access Control
MUTOA Multi-User Telecommunications Outlet Assembly
RF Radio Frequency
SNR Signal-to-noise ratio
WAP Wireless Access Point
WLC Wireless LAN Controller
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2 Contacts
A Network Engineering Representative will be assigned for all projects or tasks that impact the Deakin ICT network.
This person shall be the first point of contact for all queries. If this person is not available to answer queries, the
Deakin eSolutions Network Engineering Team Leader is to be contacted for alternative representation.
Refer to https://blogs.deakin.edu.au/avn-docs/standards-documents/network-standards/
for Network Engineering Team Leader contact information
3 Scope of Document
3.1 Purpose
This document is one in the ICT Networking Standards series. It defines the specifications for wireless LAN (WiFi)
services, including their installation and management, throughout Deakin University and associated locations
managed by Deakin eSolutions (DeS).
This document must be read in conjunction with “Network Standards – Overview” which contains key information
regarding the ICT Networking Standards series and accountability.
Where the work deviates from these standards, approval in writing from the Deakin eSolutions Network Engineering
Team Leader or their delegate, hereafter referred to as Network Engineering, is required before works commence.
This standardization is paramount to providing quality and guaranteed services to the Deakin University premises
and locations managed by Deakin eSolutions.
This standard provides the minimum installation and operational requirements for Deakin University wireless (WiFi)
LAN infrastructure. This standard applies to all installation works. The standard is to be applied to all wireless LAN
infrastructure at all University campuses and buildings, regardless of their intended use.
This document does not replace, supersede or override formal contractual terms and conditions between the parties.
The principles of the standard must be applied when conducting projects for:
• The construction of new buildings;
• Fit outs of existing buildings;
• Upgrades to existing Wireless LAN infrastructure
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3.2 Associated Documents
Many aspects of the system design requirements are specified in other companion documents within the Deakin ICT
Technical Standards. These documents must be read together to constitute the complete Communication Network
Standard. The ICT Network Standards series of documents includes:
Document Purpose
Network Standards – Overview Overview document for the ICT Network Standards series - contains key information regarding the ICT Networking Standards series and accountability.
Network Standards – Communications Rooms Describes the standards for communications rooms in use in Deakin for housing of ICT equipment.
Network Standards – Communications Cabling Describes copper and fibre cabling standards in use at Deakin.
Network Standards – Power Provisioning Describes UPS and dual power standards for the provision of power to communications equipment.
Network Standards – Wireless LAN This document.
Describes physical wireless standards in use at Deakin, including site survey and mounting of access points.
3.3 Document History
3.4 Variation agreements
Any deviation from the Standard specification must be agreed to in writing by Network Engineering prior to
commencement of any work. Any building features such as plaster, carpet tiles, roof tiles that are altered during the
installation process must be restored to original condition, to the satisfaction of the site supervisor.
3.5 Product substitution
Only product and part numbers described in the Deakin University Standards shall be used. No deviation from the
product or parts list shall occur without the express permission of Network Engineering. If a specified product or
part is no longer available this is to be brought to the attention of Network Engineering, who will advise appropriate
alternative product or part.
Under no circumstance is the installer to substitute parts without the express permission of Network Engineering.
3.6 Checklist
Conformance to this Standard shall be assessed using the Checklist in Appendix C
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4 General Information
Deakin University has specific design requirements and methodologies that shall be adhered to for all new and
refurbished buildings and associated spaces throughout Deakin University and associated locations managed by
Deakin eSolutions.
Where a product has been indicated the specified product shall be used, no substitution of products is permissible.
All horizontal data cabling shall be installed to Deakin standard ICT Standard: Network Standard – Communications
Cabling.
Deakin University standards are supplemental to Australian Standards and manufacturer requirements or
methodologies. Where Deakin University standards have not made comment then the design and methodologies of
the associated Australian Standards or product manufacturer apply.
As-built documentation shall be supplied for all builds. As-built documentation shall be supplied in electronic format
in both CAD and PDF. Post-installation wireless survey results will be supplied for all new and refurbished
installations.
Any questions regarding the standards, product or methodology shall be directed to Network Engineering
5 Coverage Specification
Deakin University requires that all teaching, academic, student congregation areas, staff occupied spaces, public-
transport waiting areas on-campus and adjacent to campus, and nominated external open areas can access the
Deakin Eduroam Wireless Network with adequate reception and data throughput.
5.1 New buildings and Renovations
All new buildings and renovations are to provide coverage throughout the new or renovated areas.
To ensure that adequate wireless reception is achieved Network Engineering must approve proposed locations for
the installation of WAPs. It is therefore a requirement of building project planning that Network Engineering are
provided with a scaled PDF of the area/s to be covered. Information to include:
• Details of the proposed wireless coverage
• Expected client density (standard/high)
• Proposed building materials (eg. Wall thickness)
• Location of air conditioner duct work and hanging fixtures
Consultant to provide detailed radio survey using the prescribed software tools (refer Section 12 below) and provide
back to Network Engineering a PDF document indicating proposed WAP positioning and coverage.
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6 Performance Specification
All serviced areas must deliver the minimum signal strengths specified below in both the 2.4 GHz and 5 GHz bands
and provide IEEE 802.11 a, b, g, n and ac services.
The best practice guidelines for both wireless coverage and proximity/location services shall be adhered to in all
scenarios. Location service accuracy to be within 5 meter.
The University has identified four distinct areas requiring differing design rules. These are high density, medium density,
standard density and outdoor installations. The following definitions apply. In all circumstances the approved latest
technology IEEE 802.11 a/g/n/ac technologies shall be utilized.
6.1 High Density
Refers to areas whose usage is predominantly for teaching areas with a capacity above 50 users and where students
congregate such as cafeteria and library locations. The design for these areas is to accommodate a minimum average
density of two user devices (one active) per square meter of relevant floor area and shall delver a minimum -67 dBm
signal strength in these areas.
6.2 Medium Density
Refers to areas whose usage is predominantly for teaching areas with a capacity between 20 and 50 users. The design
for these areas is to provide a service offering of no less than -67 dBm signal strength with a minimum of two access
points visible at this signal level.
6.3 Standard Density
Refers to areas that are predominantly used for administration, staff offices and adjacent area such as a corridor or
multi-level carpark. These require a service offering of no less than -67 dBm signal strength.
6.4 Outdoor Areas
Refers to public-transport hubs on or adjacent to the campuses, transient areas between buildings that are frequented
by students and open carparks. These require a service offering of no less than -67 dBm signal strength as per standard
density.
Minimum throughput for all deployments at 4mb/s
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7 Wireless Access Points (WAP) and Antennae
Only Deakin standard WAPs and antennae shall be used.
7.1 Internal
The current prescribed WAP for ceiling mount indoor use is a Cisco WAP, product code AIR-CAP2802I-Z-K9.
7.2 External
For external use there are several antenna and WAP options possible, generally built around the AIR-CAP2802E-Z-K9
model. To determine which antenna option to use discussion with DeS AVN will be required.
7.3 Standard Outdoor
For standalone outdoor deployments IW3702-2E-Z-k9 V03
For building installation with external antennas AIR-CAP2802E-Z-K9
8 Installation
8.1 WAP installation
WAPs shall be installed 2.4 to 2.8 meters above floor level. The WAP shall be positioned such that the indication lamps
can be easily viewed.
The WAP should be ceiling mounted as per AirMagnet design document. If a WAP with internal antennas (2802i) needs
to be wall mounted it must be mounted on an Oberon Bracket (Part No. 1011-00/8A). Otherwise a WAP with external
antennas will need to be mounted on the wall (2802e)
WAPs and data outlets shall not be placed in stairwells, ceiling spaces or be enclosed. WAPs must be installed well
clear of all metal duct work and other ceiling fixtures. Where duct work is present WAP must be mounted well below or
relocated.
WAPs shall not be in positions where it will be difficult to access or cause OHS issues during maintenance.
8.2 WAP data connection
Every WAP shall be installed with a single data point. The data point shall be installed with the bottom edge of the
data point plate 50 mm above the WAP’s top edge.
Each WAP unit shall be connected to the Deakin Network using a 0. 5 meter Panduit CAT6 white patch lead. Excessive
patch-lead length, e.g. wound several times around the WAP, or loose hanging is completely unacceptable, nor shall it
be draped nor cause a personnel snagging hazard.
In the event that a WAP is to be connected to a MUTOA or in line socket the patch lead shall be of length that ensures
that the patch lead is not pulled taught. Also, if connected to a MUTOA the connecting patch lead shall be concealed
immediately on exit from the MUTOA and WAP, at no point shall the patch lead drape in the path from MUTOA to
WAP.
8.3 WAP Labelling
All WAPs shall be labelled with the Deakin name for the WAP and MAC Address. The label must be of a size that can be
read from floor level. The name shall have the following syntax:
<campus> - <buildingfloor> - <room> - ap
- <nn>
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e.g. f-ad4-202-ap-01
If the WAP is connected via a MUTOA an additional label shall be attached with the data point number as connected
on the MUTOA.
8.4 Post installation documentation
On completion of an install contractors are to provide DeS with a marked up floor plans showing WAP names, MAC
address, data point numbers and switch port numbers.
9 Wireless Bearers and Meshes
In buildings with no existing LAN infrastructure to act as back haul for the WAP’s and under direct consultation with
AVN representatives a wireless mesh installation shall be used. The installation is to adhere to other specified
standards within this document regarding product selection. The mesh will utilize the 5 GHz band to provide data
backhaul and the 2.4 GHz for user services.
2.4 GHz user service signal strength shall conform to the same performance standards (Section 7) as applicable to the
relevant area category.
5 GHz mesh backhaul shall deliver a minimum SNR of 31 dB.
10 Central Infrastructure
10.1 Controllers
The controller platform used for the WAPs are the Cisco 5520 series Wireless LAN Controllers (WLC). The applicable
software version will be specified by Network Engineering.
10.2 Management systems
The wireless LAN management system used for management and monitoring is the Cisco Prime Infrastructure (CPI)
https://cpi.core.deakin.edu.au .
11 Radio Survey Tools
The University accepted radio survey tool is the Air Magnet Survey Pro by Netscout. Current version of this tool is
v8.7. This tool shall be used to generate all planning and survey documentation. Both planner report and raw
AirMagnet files will be provided for Network Engineering to sign off.
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12 Appendix A – Standard Parts List
• AIR-CAP2802I-Z-K9 Wireless access point
• AIR-CAP2802E-Z-K9 Wireless access point
• IW3702-2E-Z-K9 Wireless access point
• Oberon brackets – Right-Angle Bracket – with cover and Sidewalls 1011-00/8A
• “Quad Patch bundle small” consisting of:
o 1 x AIR-CAP2802E-Z-K9 and o 1 x Terrawave 2.4/5GHz 6dbi Quad Patch - M6060060MP1D43602
• “Outdoor WAP bundle” consisting of:
o 1 x IW3702-2E-Z-K9 and o 4 x AIR-ANT2547V-N= and o 1 x CAB-ETHRJ45-M12-10 M12 to RJ-45 Ethernet cable, 10 ft .
• “Quad Patch bundle large” consisting of:
o 1 x AIR-CAP2802E-Z-K9 and o 1 x AIR-ANT2513P4M-N= Patch Antenna and o 4 x Low loss extension cables - CISCO 5 ft Low Loss RF cable w/RP-TNC and N-type
• Panduit CAT6 patch lead – White – 0.5M – UTP28SP0.5M
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13 Appendix B – WAP Installation Diagrams
Ceiling mounted 2802I
Wall mounted 2802I with Oberon Bracket
Wall mounted 2802E
2802E with Omni or Patch Antenna
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Terrawave 4 Lead Dual Band OD Omni
Terrawave 2.4/5GHz 6dbi Quad Patch
AIR-ANT2513P4M-N= Patch Antenna
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14 Appendix C – Wireless LAN Checklist
Comment required
Index Communications room and environment Pass N/A Fail Exempt Comments
1 Wireless Access Points (WAPs) have been installed in line with original DeS approved design
2a Standard ceilings: Indoor WAPs are mounted on ceiling at a height less than 2.4 metre
2b High ceilings: Indoor WAPs are mounted on wall using approved L-bracket at a height less than 2.4 metre
2c High Density applications: Correct antennas have been used and are correctly oriented, as specified in the approved design
2d Outdoor applications: Correct antennas have been used and are correctly oriented, as specified in the approved design
3a WAPs are accessible by standard 1.8 metre ladder and not in stairwell or other area with uneven floor
3b WAPs are not hidden in walls, ceilings or other inaccessible locations
4 WAPs are installed 50 mm below data point using 0.25 metre Cat 6a cabled with no excess cable visible
5 Network points for WAPs are labelled
6 WAPs are labelled to the standard naming convention using correct location information
7 Labels are visible from floor level
8 Contractor has provided marked-up floor plan showing WAP locations. MAC addresses must be included on this plan.
9 Indicator lights on WAPs show unit as active
10 WAPs are visible to switch via Cisco Discovery Protocol (CDP)
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Comment required
Index Communications room and environment Pass N/A Fail Exempt Comments
11 WAPs are registered, visible, associated with and operating in connection to Wireless LAN Controller (WLC) network
12a Inter-cell interference: CPI reports no interference between nearby WAPs
12b Alien interference: CPI reports no interference from other sources
13a Performance (Standard Density areas): Coverage conforms to Deakin Standard for Standard Density areas, i.e. >-67dBm signal strength throughout areas covered
13b Performance (Medium Density areas): Coverage conforms to Deakin Standard for Medium Density areas, i.e. >-67dBm signal strength and coverage by 2 WAPs
13c Performance (High Density areas): Coverage conforms to Deakin Standard for High Density areas, i.e. >-67dBm signal strength and supports minimum average density of two user devices (one active) per square metre of populated floor area
13d Performance (Outdoor areas): Coverage conforms to Deakin Standard for Outdoor Areas, i.e. >-70dBm signal strength over the broad area and >-67dBm in specific areas of identified high density occupation