Download - IBM Forms Experience Builder v8.6
© 2014 IBM Corporation
IBM Forms Experience Builder 8.6
© 2014 IBM Corporation2
Challenges
Making it easier for customers and employees to engage in programs, offers and surveys
More self-service and making self-service more compelling
PDF’s on your website are NOT the answer!
Streamlining processes
Timely collection and update of critical business information
Spreadsheets and email are NOT the answer!
© 2014 IBM Corporation3
IBM Forms Experience Builder (FEB)
Collect Track and Update Report and Analyze
Lets non-technical users (and technical users too!) create sophisticated
web applications
Automate Processes
© 2014 IBM Corporation4
Designing forms is easy
Drag widgets onto the canvas Set their properties
© 2014 IBM Corporation5
Adding rules to make forms dynamic
Turn flat forms into dynamic interactions
Ask the questions you need to ask –skip the ones you don’t
© 2014 IBM Corporation6
FEB creates the complete web app based on your
form design…
Deploy your
design….…and FEB creates a complete web app
Forms
Access Control
Workflow
Database
Reports and Analysis
Automatically created !
Included with FEB !
…and provides all the software you need to run it
© 2014 IBM Corporation7
Single software deployment for all users and everything they do
design
deploy
use and fill forms
view results
Integrate into other appsmanage
export data
Deploy your own private, secure self-service application cloud
Cloud-Style Deployment
Apps and data are only accessible by those who created them and any others who they elect to have access *
* FEB Super Admin is the exception
© 2014 IBM Corporation8
FEB lets business users, web developers
and IT collaborate
Web Developer
Customize and extend with HTML/JS/CSS and REST/Web Service integration
Information Technology Provide FEB as a service
Expose “company sanctioned REST/Web Services” for business users and Web Developers to consume
Business Users Create and manage their own apps or work
collaboratively
© 2014 IBM Corporation9
FEB apps can be adaptive with a few simple settings
Dynamic Width Dynamic Layout Dynamic Rules
Form page width adjusts to the width of window, portal column, iframe or device
Form layout collapses to one column based onbreakpoints selected
Rules set to determine when to show and hide elements
© 2014 IBM Corporation10
Workflow is simple
Where the form goes
when you click submit
Who can access and update
the form
What they can
see and do
Plan Administrators role has update privileges
in the Plan Administrator stage
Hide / Show
Make Read Only
© 2014 IBM Corporation11
Integrate other systems into your FEB apps
1. Pick a Service from Catalog
2. Map inputs from your Form into the Service
3. Map outputs from Service into your Form
Your FEB applicationExternal Systems
FEB
Service
Catalog
© 2014 IBM Corporation12
Integrate FEB apps into your WebSphere Portal site
FEB Design in Portal
Preview in Portal
Design and preview in WebSphere Portal Pick an existing FEB app to render
Configure Portlets for users to add directly their page from the Portal Toolbar
© 2014 IBM Corporation13
Integrate FEB apps into any web appUse standard HTML tags to include FEB apps in your (non Portal) web site
© 2014 IBM Corporation14
Use FEB data in other systems – update FEB data
from other systems
Secure Data
Your FEB application
RE
ST
AP
I
WebSphere Portal & Web Content Manager
List Retrieve Create Update Delete
Examples
Secure Access through FEB’s Data Access API
Render FEB list in Portal via DDC
Analyze FEB data in CognosFEB records from other Systems
Create or update FEB record from custom mobile app
© 2014 IBM Corporation15
FEB has a client side architecture which is highly
extensible
Client FEB Server
Initial Page Load
EventAJAX/REST
Provides an exceptional experience and performance
© 2014 IBM Corporation16
Extend FEB using common web development skills
Custom fonts and layout with CSS
Google Maps and
GeolocationBarcodes
reCaptcha
Type ahead
Custom Field Validation
© 2014 IBM Corporation17
Add offline mobile support with the Streebo
Mobile App Automator
Collect data offline and sync with FEB when connected
Tap into native mobile capabilities
Mobile authentication and submission to FEB database
Fidelity with FEB design lets you change and redeploy with ease
Mobile Offline Capable Apps
FEB
© 2014 IBM Corporation18
Example Customer Applications
Lets citizens combine different transportation options into one coordinated product
Makes it easier to get from point A to point B Helping to takes personal vehicles off the road FEB + Portal + WCM + IBM BPM
© 2014 IBM Corporation19
Patient journals Surgical consent forms Service requests Apps built by business users & IT Integrated with Portal and Children's medical systems
Example Customer Applications
© 2014 IBM Corporation20
Migrated & converted 700+ forms from legacy system to Forms Experience Builder and WebSphere Portal
Partner (Streebo) provided wizard to facilitate mass conversion to Forms Experience Builder
Improvement in internal compliance and audit results
Highly scalable and multi- channel (mobile) adaptable
Revised forms helped in improving the TAT by ~ 22%
Example Customer Applications
© 2014 IBM Corporation21
Developed a Forms Experience Builder-based application for Snow Removal Estimation.
Uses controlled variables (snow occurrence, market rates, production factors, etc.) to standardize and automate much of the snow estimating process.
Benefits of the solution include:
More consistent and profitable pricing
Decreased administrative cost for providing estimates.
Reduced risk exposure to liability claims thru better job awareness, consistent job performance planning, and scope of work capture
Brickman Group
Example Customer Applications
© 2014 IBM Corporation22
Initial Pilot: R&D Project Tracking System
After
Before
App developed by external ($20K+ USD)Exported to MS SharePointUpdated by ITMonths to develop
App developed internallyCustom/flexible interface
Maintained by user group (trained)Custom Reports
Weeks to develop
Example Customer Applications
© 2014 IBM Corporation23
Citizen facing site based in Portal and WCM
Includes FEB apps for forms related functions
York Region (Canada) Government Web Site
Example Customer Applications
© 2014 IBM Corporation24
Are we improving?Form vocabulary reflects cultureComment isPositive/OpportunityHow is the collaboration?Comments allow elaboration
Voice of the employee
Transitioned goal/metric setting from ERP screens to FEBSimple, intuitive data entryImproves information security; prevents inadvertent ERP data changesData is transferred from FEB to sales DW
Setting Goals and Tracking Sales
Example Customer Applications
© 2014 IBM Corporation25
US ArmyParachute Tracking System
Challenge
Command must assure that parachutes are rigged, packed, and inspected to safety specifications per regulations.
Existing process relied on manual entries in paper log books and only partial electronic records
When a parachute malfunctions or fails, investigation needs to find where the process failed.
Solution
IBM Forms Experience Builder-based solution to eliminate paper log books, automate processes & enable electronic reporting of parachute inventory and history
Integration with Android mobile application
Secure digital signatures from military ID card for each person in packing and inspection
Benefits
Saves lives: Commanders can verify 100% compliance with parachute safety regulations.
Faster problem determination: Investigation for failed parachute can identify all soldiers who ever touched that parachute 100% accurately.
Saved $170,000 in development costs for pilot phase alone.
Example Customer Applications
© 2014 IBM Corporation26
Accident Compensation Corporation (ACC)Forms in public facing site
https://myacc.co.nz/portal/public/forms/hcss
Example Customer Applications
© 2014 IBM Corporation27
Royal Automobile Club of Victoria (RACV) – forms in public facing site
http://www.racv.com.au/wps/wcm/connect/royalauto/home/feedback
Example Customer Applications
© 2014 IBM Corporation28
Meander Medical Center - forms in public facing site
Example Customer Applications
© 2014 IBM Corporation29
MST - Medisch Spectrum Twente - forms in public facing site
Example Customer Applications
© 2014 IBM Corporation30
City of Markham - Forms in citizen facing site
Example Customer Applications
© 2014 IBM Corporation31
Blue Cross Blue Shield Tennessee
iPad kiosks in customer centers (Portal)
Self Service Check-In to see an Advisor (FEB)
Example Customer Applications
© 2014 IBM Corporation32
FEB Summary – Self Service Applications in minutes
Easy to Design and Change AppsSolutions designed with FEB are agile and easily changed to accommodate changing business requirements.
Cloud-style deploymentDeploy a single software instance for all your users. Apps and data are secure.
Simple workflow
Speed the approval process with flexible, role-based workflow and access control.
Everything you needDatabase, reports and charts are all automatically created. All the software you need is included.
Flexible integrationAdd FEB apps to the your customer or employee website and integrate them with your systems.
Adaptive behavior
Forms will adapt to the devices they are being used on.
ExtensibleApps can be customized using standard web development skills.
© 2014 IBM Corporation33
FEB Supported Software
Server OS Linux RHEL 6 &
SUSE 11 Windows Server
2008 & 2012 AIX 7.1
Client OS Windows 7,8 & 8.1 OS X Mavericks 10.9 OS X Yosemite 10.10 Android 4.0, 4.1 & 4.4 iOS 7 & 8
Portal Servers WebSphere Portal
8.0 & 8.5
Application Servers WebSphere 8.0, 8.5 &
8.5.5 WebSphere Liberty
Database Servers Apache Derby 10.1 DB2 10.1 & 10.5 Oracle 11g R2
Browsers Apple Safari 7 & 8 Google Chrome 38 Microsoft Internet Explorer 8, 9,
10 & 11 Mozilla Firefox 31
In the FEB 8.6 box FEB 8.6 WebSphere Application Server Network Deployment Versions 8.5.5 WebSphere Application Server Liberty DB2 Workgroup Edition 10.5 * Apache Derby 10.1 (installed with WebSphere Application Server Liberty)
© 2014 IBM Corporation34
Additional Resources
FEB Product Page
FEB on developerWorks
FEB Knowledge Center
FEB Youtube Channel
https://www.youtube.com/channel/UCSldrDL7MdBHXEfVQf5Tlpw
http://www-01.ibm.com/software/collaboration/digitalexperience/forms.html
http://www-01.ibm.com/support/knowledgecenter/SS6KJL_8.6.0/Welcome/FEB_Welcome.html
https://www.ibm.com/developerworks/community/forums/html/forum?id=9bcca225-e7ee-4d7a-83fb-da41b29db77b
FEB on Greenhouse
https://greenhouse.lotus.com/wpsgh/wcm/connect/ghcontent/lotus+greenhouse+next+site/home/products/ibm+forms+turbo
IBM Forms Wiki
http://www-10.lotus.com/ldd/lfwiki.nsf