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Get to know your Business
Analyst Iavi Rotberg
10th of November 2012
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Agenda
The modern Business Analyst (BA)
Why know your BA ?
Demographics from the BA world
A day as a BA
BA challenges & best practices
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The modern Business Analyst
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Why know your BA? Results of poor requirements:
60%-80% of project failure
Finding and fixing software defects (bugs) 50% of total product costs
25-40% of all spending on projects budget is wasted as a result of rework
40% of the problems are found by end users in production live systems
45% of System Functionality Never Used; 19% Rarely used
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The role of the BA
A liaison among stakeholders to elicit, analyze,
communicate and validate requirements for
business changes
The one who ensures that requirements are
visible to and understood by all stakeholders
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Investigate the situation
Consider perspectives
Analyze needs
Evaluate options
Define and deliver
requirements
Deliver change
Business analysis model
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Demographics from the BA world
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Typical BA company size
Greater than 20k employees
25%
5000 - 19999 19%
1000 - 4999 20%
500-999 8%
100-499 12%
Fewer than 100 12%
Don't know 4%
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Finance and insurance
27%
Business services
17%
IT Services 14%
Public sector 9%
Manufacturing 8%
Health care 6%
Telecom 6%
Retail 5%
Media 3%
Other 5%
BA preferred industries types
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Size of the team and location Size - 58% have less than 25 members.
Virtualization - 64% of the teams have less than 25% virtualization
< 25 58%
25 to 50
27%
50 to 100 10%
100 to 50 4%
> 250 1%
Size of the project team
< 10%
10% to 25%
25% to 50%
50% to 75%
> 75%
Virtualization of the team
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A day as a BA
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BA typical methodologies
39.9%
25.9%
19.2%
8.4%
4.3%
A mix of processes from below
Waterfall or modified waterfall
Agile
Iterative
Other
The role of the BA on an Agile project has not
yet solidified as a pure role in the team
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69 69 68 63 63 59
52 49 47 40
32
20 20
01020304050607080
% of BA are responsible for the following activities
BA typical activities
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BA most important techniques
30%
31%
18%
17%
10%
10%
5%
7%
6%
43%
42%
40%
39%
38%
33%
25%
22%
22%
21%
23%
31%
33%
42%
43%
44%
41%
41%
5%
4%
8%
10%
13%
24%
25%
27%
25%
Interviewing
Facilitation
Modelling
Negotiation
Business rule design
Change management
Data modelling
Quality assurance
Project management
Critical Very Important Important Somewhat important
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BA most critical soft skills
69%
70%
42%
35%
29%
23%
20%
11%
28%
26%
42%
44%
42%
46%
41%
33%
3%
4%
14%
19%
25%
24%
30%
37%
2%
2%
4%
5%
7%
3%
Communication
Analytical skills
Collaboration
Customer orientation
Planning, organization
Consulting, influencing
Leadership
Strategic
Critical Very Important Important Somewhat important
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BA tool kit
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Requirements communication
83.2%
42.0%
31.4%
31.1%
21.6%
21.6%
11.3%
6.6%
Spread sheets or documents
Requirements management…
Meetings (daily stand-up)
Requirements modelling…
Write boards, post it notes
Blog or wiki
Other
Spreadsheets, word documents and emails
are the communicating link
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BA challenges
Missing or vague business requirements
Infeasible business requirements
Unrealistic timelines driven by real world
pressures (e.g. competition, budget)
Tribal business knowledge
Finding time with business
Business wants to dictate technology
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Best practices
Identify the stakeholders and their
perspectives
Understand the area of impact for the change
Look for the alternatives while targeting
tangible results with minimal effort
Requirements traceability (one repository,
multiple ownership)
Speak truth to power
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About the presentation resources Various surveys conducted by Forrester, IIBA, Raven Flow, Jama
State of Requirements Management Report 2011
Get to know your BA 2011
Various studies and articles published by
IIBA www.iiba.com
BA times www.BATimes.com
Modern analyst www.modernanalyst.com
Requirements Network www.requirementsnetwork.com
Requirements www.requirements.net
Pictures courtesy of www.freedigitalphotos.net
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Thank you!
Business analysts connect the
dots across your project!
Follow us on LinkedIn @ The BA Lounge
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