Download - Hotel_Owner_October 2016 21-24
Introducing…HOTEL OWNER Sustainability Index in collaboration with Con-Serve by Considerate Hoteliers
Welcome to the Hotel Owner Sustainability Index, in
collaboration with Con-Serve
by Considerate Hoteliers. This new
monthly feature within Hotel Owner
aims to increase the awareness
on the various different types of
environmental and sustainability
data available for and about hotels -
with the aim of making it as easy as
possible for those who care about their
businesses’ impact on the environment
to make positive changes.
Leaning on data collected through
Con-Serve™, the sustainability data
management system developed
by Considerate Hoteliers, the index
will accompany a series of articles
demonstrating how hoteliers can
identify and address problems with
their energy use, water consumption,
laundry and waste disposal practices
and ultimately save money.
For the sustainability index,
Considerate Hoteliers’ expert team
has collated not only data on hotels
gathered through Con-Serve™ but
also data provided through the
following three schemes:
1. TripAdvisor GreenLeaders
Programme
2. The International Tourism
Partnership’s Hotel Carbon
Measurement Initiative (HCMI)
3. CDP (formerly known as Carbon
Disclosure Project)
These schemes were chosen as
they cover three key aspects of the
market. The consumer’s interests
are addressed through Trip Advisor’s
GreenLeaders Programme, HCMI’s
data for RFP processes suits the
corporate traveller, and finally the
investors’ interests are covered by
CDP reporting.
Con-Serve™ is able to deliver
data to feed into each of
these schemes, as
well as complying
with the HCMI
for the
measurement and reporting of
greenhouse gas emissions. By
promoting consistent standards within
the industry, the various frameworks
covered by the sustainability index
are key for understanding the
performance of the hospitality
industry as a whole, as well as
facilitating benchmarking
among industry
players. P
Hotel Owner and sustainability consultants for the hotel industry, Considerate Hoteliers, have teamed up to help hoteliers understand how they can reduce their environmental impact – whilst saving money
SUSTAINABILITY INDEX > Considerate Hoteliers
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SUSTAINABILITY INDEX > Considerate Hoteliers
Energy may only make up between
3-6% of the operational cost base for
hospitality businesses, but reducing
your usage can have a direct and
instantaneous effect on the bottom
line, to the tune of many thousands
of pounds a year. Energy prices are
rising, and there is significant political
uncertainty in the wake of Brexit, so
most sensible businesspeople agree
that there is a certain impetus to batten
down the hatches: keep costs as low
as you can in order that any imminent
storms may be weathered well.
It can be a tough sell in the business
world to convince people of the
importance of sustainability objectives
especially if it may actually cost money
to implement new policies or equipment
to achieve results, but we must not
forget that the number one global risk of
our time as stated by
the World Economic Forum in 2016,
is climate change. At the same
time consumers are also becoming more
aware, and many studies now show
that hotel guests are increasingly more
concerned about environmental issues.
But to start with the easy stuff:
reducing energy consumption makes
business sense. You’ll save money on
bills, enhance your hotel’s reputation
with guests, and you can treat the fact
that it helps conserve the environment
as a bonus. Experts predict that over
the next few years, sustainability
practices will become a pre-requisite
within the hospitality sector - largely
because of the climate goals having
been ratified by governments
worldwide and businesses having to
comply to those. Those hotels which
have already embraced responsible
business practices and integrated
them at all levels will be ahead of the
game, and likely more profitable, when
the auditor as well as the new world of
ethical consumers arrive.
NOT THAT EXPENSIVE!Reducing energy consumption does
not necessarily mean splashing
large amounts of cash. The Carbon
Trust suggests that up to 10% of an
organisations energy consumption can
be reduced through no cost at all or low
cost initiatives . The ‘low hanging fruit’
of energy reduction in hotels includes
lighting controls, optimising room and
water temperatures (and their timings),
and raising energy awareness among
staff so that they use less electricity,
gas and water in the normal routine of
their job.
The case study in the following
pages highlights how easily the
Radisson Blu Edwardian New
Providence Wharf Hotel achieved
major savings, within only a couple
of weeks, without any significant
investments. Through the use of
Con-Serve, Considerate Hoteliers’
data management system, they
were able to easily pin-point savings
opportunities and by identifying their
own low hanging fruit, succeeded
in turning their inefficiencies into a
financial success story in just 40 days.
Low hanging fruit
10,0008%Are you best in class?
Find out how you can save up to £10,000 on your energy bills and reduce per room night energy costs by 8%* in one year, and see how you perform against your industry peers.
The first three hotels to contact us will win a free assessment.
*The reductions stated are based on the results seen by Con-Serve users, and have been averaged to demonstrate potential results for a 100 bedroom independent London-based hotel.
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User Case StudyRadisson Blu Edwardian New Providence Wharf Hotel
THE CASE:The Edwardian Group decided to
tackle their energy bills, and the first
step was to understand their existing
energy consumption. Approximately
12 months ago they therefore started
using Con-Serve, Considerate Hoteliers’
data management system developed
specifically for the hotel sector, for 12
properties.
The system enables them to track
their energy data, which is being
collected at half hourly intervals
through automated meter readings
(AMRs), as well as water consumption
and room nights data, which is collected
on a monthly basis.
The Con-Serve system offers its
users a six monthly technical report, for
which in-house analysts undertake a
benchmarking exercise to assess the
sustainability performance of each of
the properties against one another.
BENCHMARKING: METHODOLOGY & RESULTSIn figure 1 three variables were taken
into account to assess and benchmark
the energy performance of the 12 hotels
n Total consumption, in kWh –
represented by the size of the circles;
n Consumption per m2 – on the
horizontal axis; and
n Consumption per room night – on the
vertical axis
The circles closest to the origin of
the chart therefore represent those
properties that are more efficient,
as they have lower
energy consumption
per m2 and per room
night, while those
circles that are larger
and furthest from
the origin represent
the laggards in the
group. The following
initiatives were
implemented at the
property at the end of
April 2016 and resulted
in savings of £4,500
in only one month,
as demonstrated by
Figure 2.
WHAT HAPPENED NEXT?Following the submission of these
findings, the general manager
at Radisson Blu Edwardian New
Providence Wharf Hotel (NPW), one of
the more inefficiently performing hotels
highlighted in Figure 1 with orange,
decided to implement a number of
savings initiatives.
The following initiatives were
implemented at the property at the end
of April 2016:
n Staff training on energy and water
n Boiler set point reduced from 21.5
degrees C to 19 degrees C
n Peak time set point reduced from 82
to 80 degrees
n Chandelier light turned off between
11pm and 5am
n Meeting rooms and unoccupied areas
‘switched off’
n Under-floor heating switched off in
lobby
n Terraced heating controlled during
the day
n Guest room heating turned off from
9am to 6pm
n Trial of low-energy LED lighting in
meeting rooms
WELCOME | TRADE TALK | HOTEL CONCEPT | STATISTICS | SHOW STOPPERS | SUSTAINABILITY | FRONT OF HOUSE | QUALITY IN TOURISM | LAUNCHPAD | Q&A
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4000
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16000
20000
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gy c
onsu
mpt
ion
(kW
h)
Energy Reductions
Gas (kwh)
Electricity (kwh)
29 April
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60 110 160 210 260
Cons
mpt
ion
(kW
h/RN
)
Consumption (kWh/m2)
2015 Electricity Consumption
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SUSTAINABILITY INDEX > Considerate Hoteliers
THE INDEXCDP (formerly the Carbon Disclosure Project)
Each year, CDP sends out standardised questionnaires encouraging companies to account for and be transparent about climate change related risk. This request for information
goes out to the world’s largest companies on behalf of 822 institutional investor signatories with a combined US$95 trillion in assets. CDP then provides this information to its
investor signatories, as well as distributing it throughout the global market place to increase transparency around climate-related investment risk and commercial opportunity, and
drive investments towards a low carbon economy.
CDP scores companies responding to its climate change program based on a publicly available scoring methodology. The carbon performance scores highlighted in this index
(from A-E) recognizes companies that are taking positive measures on climate change mitigation.
For more information, please visit: www.cdp.net
2015 Performance Scores
A A- B C D E No Band TOTAL number of companies
Global, All sectors 113 79 518 462 406 207 181 1966
UK, All Sectors 8 2 66 68 33 41 14 232
Global, “Hotels, Restaurants & Leisure and Tourism Services” 4 2 8 14 10 6 1 45
UK, “Hotels, Restaurants & Leisure and Tourism Services” 0 1 3 2 2 3 0 11
Trip Advisor - GreenLeaders Programme
The GreenLeaders Programme recognises hotels and B&Bs that engage in environmentally friendly practices, making it easier for travellers to find and book a greener stay. Qualifying
properties are marked with a badge on their TripAdvisor page. The programme is completely voluntary and available to properties with green practices interested in promoting their
activities through TripAdvisor.
There are five tiers of the GreenLeaders programme. All participating hotels and B&Bs must meet a minimum set of requirements to be included in the programme and attain the
level of GreenPartner, including having linen and towel re-use plans; tracking energy usage on a regular basis; recycling; using energy efficient light-bulbs; and educating staff and
guests on green practices. To qualify as a GreenLeader, businesses must also achieve a minimum score on the application survey. GreenLeader properties are eligible for one of the
four badge levels: Bronze, Silver, Gold and Platinum. Badge levels are determined by a property’s overall level of participation in environmentally friendly activities.
For more informatio and to apply, please visit: https://green.tripadvisor.co.uk
GreenLeader Accommodations in the UK
GreenPartner Bronze Silver Gold Platinum TOTAL
Number of UK Accommodations 153 175 221 130 71 750
Hotel Carbon Measurement Initiative (HCMI)
Together with the World Travel and Tourism Council (WTTC) and 23 leading hospitality companies, the International Tourism Partnership (ITP) developed the HCMI methodology to align
the hotel sector in how it reports carbon emissions. More specifically, the methodology was developed by the hospitality industry to calculate and communicate the carbon footprint
of hotel stays and meetings in a consistent and transparent way.
The methodology is a voluntary approach to measure GHG emissions, and attempts to strike a balance between ease of implementation and accuracy. The methodology requires
hotels to report on all GHG emissions resulting from activities within their premises (Scope 1 & 2 emissions) and, if applicable, from outsourced laundry operations (scope 3 emissions).
For more information, please visit: http://tourismpartnership.org/carbon-emissions
Number of Hotels HCMI Rooms Footprint per Occupied Room
All UK Branded Hotels (kgCO2e/Room night) 132 31.1
UK Branded Economy and Midscale (kgCO2e/Room night) N/A N/A
UK Branded Upper Midscale (kgCO2e/Room night) 69 28.4
UK Branded Upscale and Upperscale (kgCO2e/Room night) 59 32.9
UK Branded Luxury (kgCO2e/Room night) N/A N/A
Con-Serve
Con-Serve is a data management system developed by Considerate Hoteliers, and is a cutting-edge solution to assist independent hotels and hotel groups with filling data
requirements of intitiatives such as CDP, Trip Advisor’s GreenLeaders Programme and the HCMI. Con-Serve helps engrain responsible business practices within organisations, and
has been adopted by forward-thinking hotels globally to increase resource efficiency and consequently reduce emissions. Alongside sophisticated advisory services, this system
is enabled by a dynamic technology platform that has been tailored to capture data that is material to the hospitality industry, including electricity, heat, water, waste, travel and
laundry. Resource use can be analysed on a consumption, cost or CO2 basis, and can be correlated with hotel occupancy.
Data entry into Con-Serve is automated where possible, and is also validated manually by dedicated account managers to ensure accuracy.
For more information, please visit: http://consideratehoteliers.com/con-serve
Electricity Gas Outsourced Laundry Mobile Fuels Refrigerants
TOTAL (Scope 2) (Scope 1) (Scope 3) (Scope 1) (Scope 1)
UK Con-Serve Users - (kgCO2e/Room night) 15.12 6.93 3.31 N/A N/A 25.2
Global Con-Serve Users - (kgCO2e/Room night) 23.94 6.15 3.59 N/A N/A 32.9
*Not all clients outsource their laundry