Download - Hospitality Management - A Brief Overview
www.hospitalitymanagement.ru
• About• Services• Projects• Partner Companies & Products• Contacts
www.hospitalitymanagement.ru
About our companyHospitality Management offers a full range of services for the hospitality industry, including project management, management, training, consultancy, distribution and support services, spanning the entire investment and operational lifecycle of hospitality organizations. Our aim is to develop potential, save time and create additional value for owners, clients and staff of these organizations.
Each of our Team Members has in-depth knowledge of and experience in different areas of the hotel and tourism industry.
Shaping the future of the Hospitality Industry through knowledge, people, skills, professionalism and service that will generate quality, growth and return for our customers, ourselves and the market. This is our mission.
We aim to be the leading hotel “One-Stop-Shop”.
www.hospitalitymanagement.ru
Our services
Consulting
• Searching for properties, buildings• Searching for investors, buyers• Project development• Project Planning• Feasibility Study & Market Research• Concept Development• Property Conversion
• Purchasing & Tender Services• Legal Consultation• Organizational Structure & Manning,
Establishing Corporate Standards.• People Search & Assessment• Pre-opening/Opening & Turnaround
Services• Budgeting, Cashflow & Investment
Analysis
www.hospitalitymanagement.ru
Our services
Hotel Management• Hotel, SPA & Restaurant Management• Pre-opening & Conversion Processes• Turnaround Operations• Sales & Marketing, Revenue
Management• Competitor Management• Pricing & Pricing Management• Sales• Revenue Management
Marketing & Distribution• PR & Marketing Support• CRM and Guest Loyalty• E-distribution and Social Media • Website production, SEO and Content
Management Support
www.hospitalitymanagement.ru
Our services
Human resources• People Search & Assessment• Organizational structure formation• Manning planning• Corporate Standards - Evaluation &
Development • Professional Knowledge & Skills
Developement
Training• Trainings and education to Line
employees, Middle and Top management
• Standard and Tailor made programs• Pre-opening trainings • Online education• Education materials• Certification programs• Education & Training Consulting
www.hospitalitymanagement.ru
Our services
IT solutions• Outsourcing (Full cycle) IT services• IdeaS - Revenue Management
system. • Property Management systems for
hotels• Salon Genius – SPA & Beauty
Management system• Revinate – Electronic Distribution and
Social Media collection and analysis system.
• Rate Caliper – Rate Shopper
• SEO• Web-site production• Mobile Web-site production• IT Consultancy• Setup support• WiFi & Network building• Internal hotel marketing platform
building• IT Auditing• IT Consulting
www.hospitalitymanagement.ru
Our services
Quality assessment• Operational audits• System audits• Accounting & Financial Audit• Pricing Audit• Sales Audit• Revenue Management Audit• Mystery Shopping • Mystery Calling• Property Audits• Location & Market Audit
Outsourcing• Revenue Management• Active Sales• IT support• Electronic Distribution• Social Media• Food & Beverage Outlets
Management• Spa & Beauty Salon Management• Concierge Services
www.hospitalitymanagement.ru
Sample Projects
Domina Prestige hotel, St Petersburg
• Object: 5* hotel, Italian brand “Domina Hotels”
• Company: OOO “Dominarus”
• Location: St. Petersburg, Moika Emb. 99
• Services: As a manager, our company was in charge of the complete operations the hotel: pre-opening planning, FF&E, budgeting, recruitment, opening and operational management.
www.hospitalitymanagement.ru
Sample ProjectsM’istra’l Hotel & SPA, Moscow
• Object: 5* Resort Hotel & SPA
• Company: OOO “Stroy Kapital”
• Location: Istra, Moskovskaya Oblast
• Services: As a manager, our company was in charge of the complete operations the hotel: pre-opening planning, FF&E, budgeting, recruitment, opening and operational management.
www.hospitalitymanagement.ru
Sample Projects
Andersen Hotel, St Petersburg
• Object: 3* Hotel
• Location: St. Petersburg, Chapigina St. 4
• Services: Turnaround & Crisis Management, increasing operational profit, cost management, sales management, staff reduction & property effectiveness, quality & service improvements and preparing the property for investment sale.
www.hospitalitymanagement.ru
Sample Projects
Cottage & Housing Area
• Object : «Obrazsovo», Yekaterinburg, Russia
• Company: OOO “Meteorit”
• Location : Chusovski, Yekaterinburg
• Services: Developing the concept for the public zoning, services, hotel, restaurants, sports complex and park & activity areas.
www.hospitalitymanagement.ru
Sample Projects«IBC Murman», Project Management
• Object: Multi-functional complex
• Company: BB Eiendom, Norway
• Location: Murmansk, Russia
• Services: Concept Development, Feasibility Study and Board Services
Development of Hotel Concepts & Feasibility Studies for reconstructing Russian Railway Stations
• Object: Reconstruction of railway stations in several cities across Russia
• Company: RZD
• Location : Moscow, Saint-Petersburg, Voronezh, Rostov, Nizhny Novgorod, Grozny, Kaliningrad
• Location: Market research of the potential for hotel real estate at the railway stations, development of suitable hotel concepts for each location, assessment of operative income & ROI according to the USAL system (Uniform Set of Accounts for the Hotel & Lodging Industry).
www.hospitalitymanagement.ru
Sample ProjectsSokos Hotels, St Petersburg
• Object: Staff Training
• Company: OOO “Sokotel”
• Location: St Petersburg, Russia
• Services: Outsourcing training management for the 3 hotels in the city, including chain program implementation, development of new programs and training.
Karelia Hotel, St Petersburg
• Object: Outsourcing Electronic Distribution, Social Media & Revenuemanagement
• Company: OOO “Karelia Hotel”
• Location : St Petersburg, Russia
• Location: They have fully outsourced their revenue management, electronic distribution and social media management to our company.
www.hospitalitymanagement.ru
Partner Companies & ProductsCompany ServicesAHLEI (American Hotel & Lodging Educational Institute)
The worlds largest producer of educational programs for the hotel & hospitality industry – We distribute and represent them in Russia.
www.ahlei.org
IdeaS Revenue Optimization
Revenue Management & Forecasting System - we distribute and represent them in Russia.
www.ideas.com
Revinate Electronic Distribution & Social Media Mention Management System- We distribute and represent them in Russia.
www.revinate.com
Salon Genius SPA & Salon Management System- We distribute and represent them in Russia & CIS
www.salongenius.com
Rate Caliper Online Rate Shopper- We distribute and represent them in Russia.
www.ratecaliper.com
www.hospitalitymanagement.ru
Our contacts• Phone:+7 (812) 702 76 73• Fax: +7 (812) 702 76 74• Email: [email protected]• Site: www.hospitalitymanagement.ru
• Address: Liteiny Pr. 61, 191014 St Petersburg, Russia
• International mailing address: WP #1288 PL109 Lappeenranta Finland