University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 1
2016-2017
Health Services Administration
Program Handbook for Students
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 2
Copyright © 2017 University of Phoenix. All rights reserved.
Project®, Excel®, and PowerPoint® are registered trademarks of Microsoft Corporation in the United States
and/or other countries. Moving at the Speed of Health Care ® is a registered trademark of the Apollo
Education Group, Inc. Other company and product names are trademarks or registered trademarks of their
respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 3
Table of Contents
Welcome to the School of Health Services Administration .............................................................................................. 4
How to Use the Handbook .................................................................................................................................................. 5
Section 1: School Overview ................................................................................................................................................. 6
1.1 | STATEMENTS OF MISSION, PURPOSE, PHILOSOPHY AND VALUES .............................................................................................................6
1.2 | DEGREE PROGRAMS .....................................................................................................................................................................7
1.3 | FOUNDATION OF CURRICULUM .......................................................................................................................................................7
1.4 | SCHOOL ADMINISTRATION .............................................................................................................................................................8
Section 2: General Policies and Standards ......................................................................................................................... 9
2.1 | UNIVERSITY POLICIES ....................................................................................................................................................................9
2.2 | SCHOOL OF HEALTH SERVICES ADMINISTRATION POLICIES .....................................................................................................................9
Section 3: BSHA Program (v.004) ..................................................................................................................................... 10
3.1 | BSHA PROGRAM OVERVIEW........................................................................................................................................................10
3.2 | EN-ROUTE CREDENTIALS ..............................................................................................................................................................10
3.3 | ACADEMIC DEGREE AND GENERAL EDUCATION REQUIREMENTS ...........................................................................................................11
Section 4: MHA Program (v.003) ....................................................................................................................................... 19
4.1 | MHA PROGRAM OVERVIEW ........................................................................................................................................................19
4.2 | CONCENTRATION OPTIONS ...........................................................................................................................................................19
4.3 | ACADEMIC DEGREE REQUIREMENTS ...............................................................................................................................................21
Section 5: MHA Program (v.004) ....................................................................................................................................... 25
5.1 | MHA PROGRAM OVERVIEW ........................................................................................................................................................25
5.2 | CONCENTRATION OPTIONS ...........................................................................................................................................................25
5.3 | ACADEMIC DEGREE REQUIREMENTS ..............................................................................................................................................27
Section 6: MHA/MBA Program (v. 001) ............................................................................................................................ 31
6.1 | PROGRAM OVERVIEW .................................................................................................................................................................31
6.2 | ACADEMIC DEGREE REQUIREMENTS ...............................................................................................................................................31
Section 7: Certificates ........................................................................................................................................................ 33
7.1 | UNDERGRADUATE CERTIFICATES ....................................................................................................................................................33
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 4
Welcome to the
School of Health Services Administration
To our undergraduate and graduate students in the School of Health Services Administration,
We’d like to begin by welcoming you to the School of Health Services Administration (SHSA). We are so glad to have you as part of
our SHSA community.
The health sector is growing rapidly – with areas of innovation and diversification that require us to define health more and more
broadly. No longer is health care simply about making sick individuals well again. Now, it’s about preventing illness and using
technology in ways we never imagined to better the health of individuals and populations. It’s about engaging entire interdisciplinary
teams of practitioners and administrators to provide care that places the patient at the center, which reduces cost and increases
quality. It’s about working together to create the healthiest world we can.
SHSA is an exciting place to be. We are truly “Moving at the Speed of Health Care®.” Our motto reflects the importance of be ing
flexible and open to new ideas as a student of health administration. Studying health administration means that you must be
prepared for an academic experience that reflects the current state of health in our country: there is always new information to
uncover, new research to explore, diverse individuals and populations with whom to interact, new models of care to embrace, and
new ideas to champion.
As the leaders of your School, we are extremely focused on creating an environment in which you can be successful. Here are a few
suggestions for working within that environment: be open to learning, create collaborative relationships with your student
colleagues, and connect to your faculty throughout your program. Manage your time wisely, complete all that is required of you in
your courses, follow instructions and take constructive feedback graciously.
You are here in SHSA because you are drawn to health care and you want to make a difference.
Don’t forget why you’re here.
We look forward to the contribution of your thoughts and experience over the next few years of your program and hope that you
find your time with us challenging and enjoyable.
Welcome.
Sincerely,
The Academic Leadership of the School of Health Services Administration
Dr. Mark Johannsson, Academic Dean
Ms. Christina Neider, Dean, Undergraduate Programs
Dr. Eve Krahe, Dean, Graduate Programs
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 5
How to Use the Handbook OVERVIEW
The School of Health Services Administration Program Handbook is a supplement to the University of Phoenix Academic Catalog.
Students are advised to use this handbook as a resource and guide to understanding SHSA program policies. It is imperative that
students understand that they must adhere to all policies and procedures detailed in the University of Phoenix Academic Catalog,
SHSA Program Handbook, and course syllabi.
LAYOUT
This handbook is divided into sections that represent policies that are common to every SHSA program and those that are specific to
particular programs.
PROGRAM VERSIONS This handbook contains information on the following program versions:
Undergraduate
• BSHA v004
• BSHA/EMY v004 * • BSHA/LT v004
En Route Certificates
• EMC v001
• LTC v001
Graduate
• MHA v003 & 004
• MHA/ED v003 & 004
• MHA/GER v003 & 004
• MHA/INF v003 & 004
• MHA/SUS v003 & 004
Dual Degree
• MHAMBA v001
Certificates
Undergraduate Lower Division:
• CERT/EHRF v001
• CERT/HWAF v001
• CERT/MR v001
Upper Division:
• EMC v001*
• HM v001
• LTC v001
Graduate
• CERT/GHCS v001 • CERT/GHC v001
• CERT/HCI v001
Information on any other active healthcare program, not contained in the bulleted list above, can be found in its original handbook
on the student resource page. Students may refer to eCampus, the Academic Catalog, or consult their academic counselor if they are
unsure of their program version.
FORMS All required forms and reference documentation referred to within the text of this handbook can be located in student and faculty
resources sites.
**Note: The BSHA/EMY and EMC programs were retired on October 1, 2016. All students entering prior to this date will continue
through the program(s) until graduation.
Section 1: School Overview OVERVIEW OF THE SCHOOL OF HEALTH SERVICES ADMINISTRATION
This section provides an overview of the College of Health Professions and its School of Health Services Administration. The mission
statements of the University of Phoenix (University), College of Health Professions (College), and School of Health Services
Administration are presented first to demonstrate the congruency of principles and because all activities of the School arise out of,
and are aligned with, the College’s mission. The remainder of this section presents information about accreditation, degree programs,
foundations of the curriculum, and an overview of the School’s administrative structure.
1.1 | STATEMENTS OF MISSION, PURPOSE, PHILOSOPHY AND VALUES
Mission Purpose
Philosophy & Values
In support of the University’s mission, the College’s mission statement focuses on providing educational opportunities that are relevant to students, prospective employers, and the larger community. The School’s mission and purpose statements support the College’s mission by defining the School’s commitment to providing students with educational experiences that enhance their lives and ultimately those that benefit from their expertise. To ensure the relevancy of these experiences, the School has defined fundamental attributes and values required of successful leaders and has committed to demonstrating to students the need for competency, consistency, compassion in practice, and the highest standards of ethical conduct by incorporating these concepts into the curricula.
University Mission Statement
University of Phoenix provides access to higher education opportunities that enable students to develop knowledge and skills
necessary to achieve their professional goals, improve the performance of their organizations, and provide leadership and service to
their communities.
College of Health Professions Mission
The College is a provider of post-licensure nursing, health care administration, and health care support programs, certificates, and
courses. We are committed to providing innovative, relevant, applied education that anticipates and addresses the needs of adults,
their employers, and the health care industry.
College of Health Professions Vision To be a standard of excellence in educating and empowering individuals to improve the quality of health care in their communities
and the industry.
School of Health Services Administration Mission 1. Moving at the Speed of Health Care ®
2. To provide students who are enthusiastic about a career in the expanding health care industry with the knowledge, critical
skills, and guidance necessary to achieve their professional and personal goals.
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1.2 | DEGREE PROGRAMS
Whether the program is offered online or at a campus location, all degree programs have the same courses, curriculum, and
graduation requirements. Students are required to follow the preferred course sequence to ensure content is properly introduced to
build on additional course content throughout the program. Students will continue to use the knowledge and skills learned to master
the program outcomes. The program in its entirety must be successfully completed to graduate.
Undergraduate courses are five weeks long and graduate courses are six weeks long. En-route certificates, standalone certificates,
and concentrations are also offered through the BSHA and MHA degree programs.
The School offers the following heath administration programs:
1.3 | FOUNDATION OF CURRICULUM
In keeping with the mission of the University to provide academically rigorous, career-relevant education, the School of Health
Services Administration (SHSA) engages in a constant scanning of the health sector via SHSA-hosted industry advisory councils,
collaborative relationships, attendance at industry and professional society meetings across the country, and frequent dialogue with
academic and health sector leaders versed in industry and educational best practices. The undergraduate and graduate curricula are
built on the knowledge gained in collaboration with our academic and industry partners and are kept current by our continued
dialogue with them.
**Note: The BSHA/EMY and EMC programs were retired on October 1, 2016. All students entering prior to this date will continue
through the program until graduation.
Bachelor of Science in Health Administration (BSHA) Master of Health Administration (MHA)
En-route certificates available in: Emergency Management*
Long-Term Care
Elective Tracks in: Health Administration
Health Information Systems Retail Health Management
with concentrations available in: Education
Gerontology Informatics
Sustainability Management
Dual Degree Standalone Certificates
Master of Health Administration/Master of Business Administration (MHA/MBA)
Undergraduate - Lower Division: Health and Wellness Administration
Electronic Health Records Medical Records
Undergraduate - Upper Division:
Health Management Emergency Management*
Long-Term Care
Graduate: Sustainability Management
Gerontology Informatics Education
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Industry Alignment
The School of Health Services Administration curricula are aligned, as appropriate, to standards and competencies promulgated by the following organizations:
Organization Alignment Degree Level
Alignment with ACHE’s health care executive competencies
Undergraduate and Graduate,
leveled appropriately for
program
American College of Healthcare Executives
Associate membership in organization Undergraduate and Graduate
Association of University Programs in Health Administration
HIS Certificate is aligned to CAHIMS
Undergraduate
Health Information Management Systems Society
Alignment with NCHL’s leadership competency model
Undergraduate and Graduate
National Council of Healthcare Leadership
Electronic Health Record Specialist (CEHRS)
Billing and Coding Specialist (CBCS)
Medical Administrative Assistant (CMAA)
Undergraduate (lower division)
1.4 | SCHOOL ADMINISTRATION
University of Phoenix administration offices for the School of Health Services Administration are located in Tempe, AZ. The academic
dean is responsible and accountable for academic quality, standards, and delivery of health services administration programs at all
campuses. The deans of the undergraduate and graduate programs are responsible for designing, developing, implementing,
overseeing, and evaluating the health services administration programs. The dean of assessment is responsible for the assessment
of student learning for each of the degree programs.
The academic dean and program deans are assisted by the campus college chairs (CCCs) who are located at each campus. The CCCs
provide operational and academic support to the faculty and administrative staff by ensuring delivery and implementation of the
health services administration programs and courses in the approved states.
Campus staff also act as liaisons to the community. Campus college chairs are responsible for the individual programs and may be the point of contact for student concerns about the program. Contact information can be obtained from academic advisors.
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Section 2: General Policies and Standards
2.1 | UNIVERSITY POLICIES
Policies located in the University of Phoenix Policies section of the University of Phoenix academic catalog apply to all students attending University of Phoenix. This includes course and program enrollment, nondiscrimination, harassment, and disability policies.
2.2 | SCHOOL OF HEALTH SERVICES ADMINISTRATION POLICIES
The following are the program expectations of SHSA degree programs. Use this information as you progress through your coursework and be sure to ask your faculty questions.
Use of Weekly Overview
The Weekly Overview is intended as a tool to help guide you through your course and maximize your learning. To get the full benefits
from this tool, the following is recommended:
• At the beginning of each week, read the summary and look over the content outline. Highlight anything you are unfamiliar
with and write down any questions you may have.
• As you work, engage the content throughout that week, take notes in the document, and ask the questions you noted
earlier. Also make sure to get your highlighted areas cleared up through research and help from your instructor.
• Compile your overviews into a single document or file to keep for future reference. Having this information easily accessible
will be helpful in future classes or for your own personal use.
Hopefully this tool will not only help you better engage the content of this course, but also help ensure that you are covering and
understanding all of the content provided.
Signature Assignments
Signature assignments are a tool to aid in the University’s programmatic assessment process. As such, completed student assignments
will be periodically gathered for program analysis purposes. The assignments have been aligned to one or more of the program
student learning outcomes and data collected will help the school make improvements to the program. Make sure to use your
knowledge and skills learned throughout the program to complete the assignments.
Importance of Reading Materials in Courses
It is extremely important to read the weekly assigned materials. Reading the materials not only support the weekly course objectives,
but also supports the discussion starts and helps students strengthen their knowledge of the course objectives.
Importance of Reading Instructor Policies
It is important to read your instructor’s policies to achieve course success. Your instructor’s policies provide guidance and a road map
to help students achieve optimum grades. Students are encouraged to read their instructor’s policies and ask questions. The
instructor’s policies detail the instructor’s expectations for the course.
Using Instructor Feedback
Instructor feedback provides the student with information essential to help them improve weak areas or discrepancies.
Importance of Learning Teams and How it Relates in a Health Care Environment
The concept of learning teams is very important in and out of the classroom. Healthcare is a multi-tiered system that is often
comprised of teams. Learning to effectively interact within a team environment in a classroom setting significantly increases the
chances of successfully navigating a team environment in a real world environment.
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Section 3: BSHA Program (v.004)
3.1 | BSHA PROGRAM OVERVIEW
The descriptions and requirements contained in this section of the handbook are applicable to version 4 of the BSHA program. For
previous versions of the BSHA programs, students should refer to their academic catalog. Students may refer to eCampus or consult
their academic counselor if they are unsure of their program version.
Additionally, while every effort has been made to ensure that the most up-to-date requirements of the program are reflected in this
manual, from time to time adjustments will be made to the requirements and reflected in the academic catalog. Students who are
enrolled may refer to their academic catalog at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs. Students who
are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.
Bachelor of Science in Health Administration (BSHA)
The Bachelor of Science in Health Administration (BSHA) program is designed to integrate a framework of general education courses
with a health care curriculum that prepares the graduate with the foundational knowledge needed to enter today's challenging health
care industry. The BSHA curriculum addresses the basic body of knowledge, understanding, and skills identified as relevant to an
ever-expanding and diverse health care arena. Coursework includes content in some of the following areas: management, finance,
legal and ethical parameters, risk and quality management, human resources, and information systems. Upon completion of the core
curriculum, health care students have the opportunity to select an area of focus that is designed to expand their professional
opportunities.
General BSHA Student Learning Outcomes
By the end of all BSHA programs:
1 Students will be able to analyze a health care organization from a market-based perspective.
2 Students will be able to analyze financial and economic issues in the health care industry.
3 Students will be able to examine the impact of legal and regulatory requirements on the delivery of health care.
4 Students will be able to examine the application of risk and quality management concepts in the health care industry.
5 Students will be able to analyze the utilization and application of technology within a health care organization.
6 Students will be able to apply management and adaptable leadership skills in the health care industry.
3.2 | EN-ROUTE CREDENTIALS
Students may declare and earn additional credentials that are approved in their state or jurisdiction to be completed en-route to
their bachelor degree. Students must sign and submit the enrollment agreement that corresponds with the unique combination of
desired credentials to be earned. Possible credentials include an associate degree and/or upper division certificate.
Bachelor of Science in Health Administration/En-Route Emergency Management (BSHA/EMY)*
This en-route certificate is designed for EMTs, first responders, firefighters, or any other emergency personnel who want to expand
their knowledge and skills related to emergency management. Focus will be on principles of emergency management, managing
emergency response operations, and planning and preparedness for emergency situations.
*Note: The BSHA/EMY program was retired on October 1, 2016. All students entering prior to this date will continue through the
program until graduation.
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Specific EMY En-route Certificate Student Learning Outcomes (SLOs)
In addition to the general BSHA SLOs, by the end of the BSHA/EMY program:
1 Students will create emergency operations plans from a community perspective to mitigate, prepare, respond, and recover from natural and man-made disasters.
2 Students will apply leadership and management skills to all aspects of emergency services.
3 Students will evaluate research related to emergency services to prepare the community for all phases of emergency management.
Bachelor of Science in Health Administration/En-Route Long-Term Care (BSHA/LT)
The long-term care en-route certificate focuses on increasing the knowledge and skills essential to work with various long-term care
populations. Courses focus on aging, legal issues and perspectives, programs and services, as well as alternative living environments
for these populations.
Specific LT En-route Certificate Student Learning Outcomes (SLOs)
In addition to the general BSHA SLOs, by the end of the BSHA/LT program:
1 Students will apply concepts of long-term care administration within the industry.
2 Students will analyze health and wellness concepts to address the needs of various long-term care populations.
3 Students will integrate ethical principles into all aspects of the long-term care industry.
4 Students will explain products and services to address the needs of various long-term care populations .
3.3 | ACADEMIC DEGREE AND GENERAL EDUCATION REQUIREMENTS
Policies located in the University of Phoenix Policies section of the University of Phoenix academic catalog apply to all students
attending University of Phoenix. Students should refer to eCampus or consult their academic counselor for specific academic degree
and general education requirements for their program version. Students are required to meet these standards prior to entering the
program and also upon graduation from the program.
Degree Requirements
Completion of a minimum of 120 credits that include the following distribution:
Program Requirements Minimum Credits
General Education 45
Required Course of Study (BSHA) 51
Upper Division Health Administration Electives 15
Electives 9
Total 120
Note: Students must complete the minimum number of upper division credits required for degree completion as outlined in program
policy (42 upper division credits). If a student is lacking upper division credits, the student should be advised and scheduled to
complete upper division (may include GE or Elective) coursework to ensure that requirements for degree completion are met.
A minimum grade point average (GPA) of 2.00.
Must meet the residency requirements of 30 credits through the University of Phoenix.
The diploma awarded for this program will read as: Bachelor of Science in Health Administration
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General Education and Elective Requirements
General Education and elective course requirements may be satisfied by any of the following means:
GE Category Credits in
Most States*
Special Notes
Communication Arts 6 *Must Include ENG/220 or equivalent
Mathematics 6 *Must include MTH/209 or equivalent
Science and Technology 6 *Must include HCS/245
Humanities 6 *Must include HUM/115 or equivalent
Social Science 6 Nevada students must complete 3 credits in NV Constitution
Additional Liberal Arts 6 *Must include GEN/127 or GEN/201
Interdisciplinary Requirement 9
Electives 9 *MHA Pathway courses apply to electives.
Total General Education & Elective Credits 54
Student Progression Requirements
Students must successfully complete a minimum of 24 general education credits prior to entry into the first required course of study
course. The 24 credits may be satisfied using UOPX coursework or applied transfer credit.
The 24 general education credits must consist of:
• 6 credits in Communication Arts
• 3 credits in Humanities
• 6 credits in Social Science
• 3 credits in Science/Technology*
• 3 credits in Physical/Biological Science*
• 3 credits in Liberal Arts
* Students residing in Minnesota are required to complete 6 credits in Natural Science instead of the 3 credits each of
Science/Technology and Physical/Biological Science.
Entry Point Options
Entry point is determined by diagnostic test completed during the application process:
Standard Track: GEN/127 University Studies for Success
Accelerated Track: GEN/201 Foundations for University Success
Minimum Grade and Scholastic Disqualification
Students in this program are required to achieve a minimum grade of "C" (2.0) in the course listed below. A "C-" grade is not
acceptable. Students who fail to receive a minimum grade of "C" will be scholastically disqualified from the University.
Course ID Course Title
HCS/499 Health Care Strategy Capstone
Students who fail to meet the minimum grade requirement and have been scholastically disqualified will not be allowed to continue
in the program until the course has been successfully repeated. Students will be allowed to repeat each class in which the minimum
grade was not achieved one time. Students who fail to meet the minimum grade requirement after the second attempt will be
Scholastically Suspended and will not be able to continue in the BSHA program.
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Required Course Sequence and Prerequisites
Bachelor of Science in Health Administration (BSHA), with Health Administration Elective Track:
Required Course of Study—Preferred Sequence
Course Course Name Credits Weeks Pre-requisites
HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115
HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120
HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131
HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there
* *
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/305 Health Care Professional Development 3 5 HCIS/140
HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305
HCS/325 Health Care Management 3 5 HCS/335
HCS/370 Organizational Behavior 3 5 HCS/305
HCS/341 Human Resources in Health Care 3 5 HCS/335
HCS/380 Health Care Accounting 3 5 HCS/325
HCS/385 Health Care Finance 3 5 HCS/380
HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325
HCS/457 Public and Community Health 3 5 HCS/325
HCS/483 Health Care Information Systems 3 5 HCS/385
HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385
HCS/465 Health Care Research Utilization 3 5 HCS/451
HCS/430 Legal Issues in Health Care: Regulation and Compliance 3 5 HCS/465
HCS/446 Facility Planning 3 5 HCS/465
HCS/455 Health Care Policy: The Past and the Future 3 5 HCS/465
HCS/456 Risk Management 3 5 HCS/465
HCS/475 Leadership and Performance Development 3 5 HCS/465
HCS/499 Health Care Strategy Capstone 3 5 All previous coursework
General Education/Electives Credits 54
CORE Credits 51
Upper Division Health Administration Electives 15
TOTAL 120
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Bachelor of Science in Health Administration (BSHA), with Health Information Systems Elective Track:
Required Course of Study—Preferred Sequence
Course Course Name Credits Weeks Pre-requisites
HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115
HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120
HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131
HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there
* *
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/305 Health Care Professional Development 3 5 HCIS/140
HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305
HCS/325 Health Care Management 3 5 HCS/335
HCS/370 Organizational Behavior 3 5 HCS/305
HCS/341 Human Resources in Health Care 3 5 HCS/335
HCS/380 Health Care Accounting 3 5 HCS/325
HCS/385 Health Care Finance 3 5 HCS/380
HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325
HCS/457 Public and Community Health 3 5 HCS/325
HCS/483 Health Care Information Systems 3 5 HCS/385
HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385
HCS/465 Health Care Research Utilization 3 5 HCS/451
HCIS/410 Project Planning and Implementation in Health Care 3 5 HCS/465
BSA/376 Systems Analysis and Design 3 5 HCIS/410
NTC/361 Network and Telecommunications Concepts 3 5 BSA/376
DBM/381 Database Concepts 3 5 NTC/361
HCIS/420 Information Systems Risk Management in Health Care 3 5 DBM/381
HCS/499 Health Care Strategy Capstone 3 5 All previous coursework
General Education/Electives Credits 54
CORE Credits 51
Upper Division Health Administration Electives 15
TOTAL 120
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Bachelor of Science in Health Administration (BSHA), with Retail Health Management Elective Track:
Required Course of Study—Preferred Sequence
Course Course Name Credits Weeks Pre-requisites
HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115
HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120
HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131
HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there
* *
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/305 Health Care Professional Development 3 5 HCIS/140
HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305
HCS/325 Health Care Management 3 5 HCS/335
HCS/370 Organizational Behavior 3 5 HCS/305
HCS/341 Human Resources in Health Care 3 5 HCS/335
HCS/380 Health Care Accounting 3 5 HCS/325
HCS/385 Health Care Finance 3 5 HCS/380
HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325
HCS/457 Public and Community Health 3 5 HCS/325
HCS/483 Health Care Information Systems 3 5 HCS/385
HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385
HCS/465 Health Care Research Utilization 3 5 HCS/451
RHM/410 The Landscape of Health Care in Retail Health Clinics 3 5 HCS/465
RHM/420 The Management of Retail Health Clinics 3 5 RHM/410
RHM/430 Technology and Digital Health Care in Retail Health Clinics 3 5 RHM/420
RHM/440 Regulatory and Compliance in the Retail Health Environment 3 5 RHM/430
RHM/450 Retail Health Financial Strategies 3 5 RHM/440
HCS/499 Health Care Strategy Capstone 3 5 All previous coursework
General Education/Electives Credits 54
CORE Credits 51
Upper Division Health Administration Electives 15
TOTAL 120
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 16
Bachelor of Science in Health Administration/Emergency Management (BSHA/EMY)*
Required Course of Study—Preferred Sequence
Course Course Name Credits Weeks Pre-requisites
HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115
HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120
HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131
HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there
* *
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/305 Health Care Professional Development 3 5 HCIS/140
HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305
HCS/325 Health Care Management 3 5 HCS/335
HCS/370 Organizational Behavior 3 5 HCS/305
HCS/341 Human Resources in Health Care 3 5 HCS/335
HCS/380 Health Care Accounting 3 5 HCS/325
HCS/385 Health Care Finance 3 5 HCS/380
HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325
HCS/457 Public and Community Health 3 5 HCS/325
HCS/483 Health Care Information Systems 3 5 HCS/385
HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385
HCS/465 Health Care Research Utilization 3 5 HCS/451
EMC/310 Principles of Emergency Management 3 5 GEN/201 or GEN/127
EMC/330 Political and Policy Issues for Emergency Management 3 5 EMC/310
EMC/340 Emergency Services and the Community 3 5 EMC/310
EMC/320 Emergency Preparedness and Planning 3 5 EMC/330, EMC/340
EMC/350 Managing Emergency Response Operations 3 5 EMC/320
HCS/499 Health Care Strategy Capstone 3 5 All previous coursework
General Education/Electives Credits 54
CORE Credits 51
Upper Division Health Administration Electives/En-route certificate coursework
15
TOTAL 120
*Note: The BSHA/EMY program was retired on October 1, 2016. All students entering prior to this date will continue through the
program until graduation.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 17
Bachelor of Science in Health Administration /Long-Term Care (BSHA/LT)
Required Course of Study—Preferred Sequence
Course Course Name Credits Weeks Pre-requisites
HCS/120 Medical Terminology for Health Care Professionals 3 5 HUM/115
HCS/131 Business Communication Skills for Health Care Professionals 3 5 HCS/120
HCS/235 Health Care Delivery in the U.S. 3 5 HCS/131
HCS/245 Introduction to Health and Disease *credits applied to Phy/Bio category and accounted for there
* *
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/305 Health Care Professional Development 3 5 HCIS/140
HCS/335 Health Care Ethics and Social Responsibility 3 5 HCS/305
HCS/325 Health Care Management 3 5 HCS/335
HCS/370 Organizational Behavior 3 5 HCS/305
HCS/341 Human Resources in Health Care 3 5 HCS/335
HCS/380 Health Care Accounting 3 5 HCS/325
HCS/385 Health Care Finance 3 5 HCS/380
HCS/490 Health Care Consumer - Trends and Marketing 3 5 HCS/325
HCS/457 Public and Community Health 3 5 HCS/325
HCS/483 Health Care Information Systems 3 5 HCS/385
HCS/451 Health Care Quality Management and Outcomes Analysis 3 5 HCS/385
HCS/465 Health Care Research Utilization 3 5 HCS/451
HCS/437 Long-Term Care Administration 3 5 GEN/201 or GEN/127
HCS/433 Dimensions of Health and the Older Adult 3 5 GEN/201 or GEN/127
LTC/315 Alternative Living Environments 3 5 GEN/201 or GEN/127
LTC/328 Legal Perspectives in Aging 3 5 GEN/201 or GEN/127
LTC/310 Social and Community Related Programs and Services 3 5 GEN/201 or GEN/127
HCS/499 Health Care Strategy Capstone 3 5 All previous coursework
General Education/Electives Credits 54
CORE Credits 51
Upper Division Health Administration Electives/En-route certificate coursework
15
TOTAL 120
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 18
Graduation Requirements: Undergraduate Programs The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon completion of their undergraduate degree program, undergraduate students are encouraged to participate in the University of Phoenix graduation ceremonies, held at campuses across the country each fall and spring. Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, undergraduates must achieve the following: Completion of a minimum of 120 credits that include the following distribution:
• General Education - 45 credits
• Required Course of Study (BSHA) - 51 credits
• Upper Division Health Administration Electives - 15 credits
• Electives - 9 credits
• A minimum of 42 upper division credits
• A minimum grade point average (GPA) of 2.0
• The diploma awarded for this program will read: Bachelor of Science in Health Administration
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 19
Section 4: MHA Program (v.003)
4.1 | MHA PROGRAM OVERVIEW
The descriptions and requirements contained in sections 4.1 and 5.1 of the handbook are applicable to versions 3 and 4 of the MHA
program. For previous versions of the MHA program, students should refer to their academic catalog. Students may refer to eCampus
or consult their academic counselor if they are unsure of their program version.
Additionally, while every effort has been made to ensure that the most up-to-date requirements of the program are reflected in this
manual, from time to time adjustments will be made to the requirements and reflected in the academic catalog. Students who are
enrolled may refer to their academic catalog at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs. Students who
are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.
Program Description
The Master of Health Administration (MHA) program prepares leaders who can effectively respond to the dynamic and ever-changing
health care industry. These individuals have a capacity to critically examine and evaluate issues and trends and are influential to the
destiny of a broad and dynamic health care system. Curriculum is tailored to the needs of the health care leader/manager by providing
content in finance, policy, research, technology, quality improvement, economics, and strategic planning. In addition to the
University Learning Goals, graduates of the MHA program will: Create a strategic plan for a health care organization, analyze the
impact of health care policy on delivery and services provided by the industry, evaluate informational technology and security
management needs of health care, utilize data to support quality and performance measure decision-making processes for health
care entities, demonstrate management of organizational finances within the economic environment of various health care
industries, and analyze the impact of various management and leadership theories within health care organizations and delivery
systems. Students can gain additional knowledge through the selection and completion of a 9 credit specialization in their area of
interest.
General MHA Student Learning Objectives
By the end of all MHA programs:
1 Student will be able to create a strategic plan for a health care organization.
2 Students will be able to analyze the impact of health care policy on processes, products and services in the health care
industry.
3 Students will be able to evaluate informational technology and security management needs of health care.
4 Students will be able to evaluate evidenced-based data to support quality and performance measures within the health
care industry.
5 Students will be able to demonstrate management of organizational finances within the economic environment of various
health care industries.
6 Students will be able to analyze the impact of various management and leadership theories within health care
organizations and delivery systems.
4.2 | CONCENTRATION OPTIONS
Education (MHA-ED)
This concentration is designed for nursing and health care professionals who are interested in pursuing or advancing in careers as
faculty in higher educational settings. Those with no background in higher education receive a strong foundation for the many
dimensions of the faculty role. Current educators can update or expand their knowledge in curriculum development, assessment and
evaluation, and instructional strategies.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 20
Specific MHA/ED Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/ED program:
1 Students will create curriculum plans for a health care education program.
2 Students will analyze teaching and learning strategies within health care organizations and educational settings.
3 Students will evaluate the effectiveness of teaching and learning within health care organizations and educational settings.
Gerontology (MHA-GER)
This concentration is designed to provide health care professionals with diverse interdisciplinary backgrounds with the knowledge
and process of aging. Content is designed to provide students with relevant information related to the physical, mental, and social
aspects of gerontology as well as human services, and economic and legal factors that influence elders. With an emerging proportion
of older adults in our society there is a growing market for aging services, which are fueled by products and services for well elders
as well as those elders compromised by chronic illnesses or disabilities. Career opportunities are increasing and are not limited to just
long-term care. Business, industry, community health, federal and local governments, and professional organizations will look to
include workers prepared to understand the needs of this population as a major consumer of their products and services.
Specific MHA/GER Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/GER program:
1 Students will be able to analyze foundational concepts of gerontology to support the health of older adults.
2 Students will be able to evaluate resources available to older adults to support the aging process.
3 Students will be able to analyze business needs to promote gerontology services and products.
Informatics (MHA-INF)
This concentration is designed for health care and nurse professionals who are interested in pursuing or advancing in careers
associated with health care informatics and technology. Individuals with little or no background in informatics receive an overview
of informatics as it relates to delivery within a health care facility. The program is designed to provide the learner with current
knowledge in concepts of health care informatics, systems life cycle, and data management.
Specific MHA/INFO Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/INFO program:
1 Students will explain the application of informatics to databases to improve the performance of the health care industry.
2 Students will explain the principles of privacy and security of health care data.
Sustainability (MHA-SUS)
Students enrolled in the Graduate Health Care Sustainability Management concentration focus on curriculum that is designed to
instill environmental, economical, and social sensitivity and responsibility within the health care industry. This includes covering
concepts like accountability for managing outcomes, reducing costs and waste, and minimizing the environmental impact of health
care systems.
Specific MHA/SUS Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/SUS program:
1 Students will analyze sustainability management concepts from a health care perspective.
2 Students will evaluate federal, state, local, and community regulations and responsibilities of health care sustainability
management.
3 Students will analyze data and outcomes to support the sustainability of health care organizations.
4 Students will differentiate management concepts and skills to enhance the sustainability of health care organizations.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 21
4.3 | ACADEMIC DEGREE REQUIREMENTS
Entry Point Options
Minimum Grade Requirements
Students in all MHA programs are required to achieve a minimum grade of "B" (3.0) in courses listed below. A "B-" grade is not
acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the University.
Id Course ID Course Title
HCS/589 Health Care Strategic Management
Students in the MHA/ED program are required to achieve a minimum grade of "C" (2.0) in courses listed below. A "C-" grade is not
acceptable. Students who fail to receive a minimum grade of "C" will be scholastically disqualified from the University.
Course ID Course Title
HSN/540 Teaching and Learning Strategies
HSN/544 Design and Process of Curriculum Development
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 22
Required Course Sequence and Prerequisites
MHA
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
HCS/504 Introduction to Graduate Study in Health Sciences/Nursing
1 3 None
HCS/531 Health Care Organizations and Delivery Systems
3 6 HCS/504
HCS/577 Financial Management in Health Care 3 6 HCS/504, HCS/531
HCS/552 Health Care Economics 3 6 HCS/504, HCS/531
HCS/588 Measuring Performance Standards 3 6 HCS/504, HCS/531
HCS/533 Health Information Systems 3 6 HCS/504, HCS/531
HCS/514 Managing in Today's Health Care Organizations
3 6 HCS/504, HCS/531
HCS/550 Health Care Policy 3 6 HCS/504, HCS/531
HCS/545 Health Law and Ethics 3 6 HCS/504, HCS/531
ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
ELECTIVE 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
HCS/525 Leadership 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/529 Contemporary Health Care Facility Design
3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/542 Health Care Research 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/589 Capstone - Health Care Strategic Management
3 6 All Previous Coursework
Core 34
Concentration 9
TOTAL PROGRAM CREDITS 43
Elective and Concentration Courses The elective and concentration courses detailed on the next two pages may be taken in lieu of the standard MHA elective and concentration courses listed above, to complete the MHA degree with a specialized concentration in one of four disciplines, including education, gerontology, informatics, or sustainability management.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 23
MHA/ED
Course Course Name Credit Weeks Pre-requisite
ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
ELECTIVE 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
HSN/540 Teaching and Learning Strategies 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HSN/544 Design and Process of Curriculum Development
3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/549 Evaluation Methodology 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
MHA/GER
Course Course Name Credit Weeks Pre-requisite
ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
ELECTIVE 2 Elective - choose from HCS/535, HCS/539, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
HCS/548 Foundations of Gerontology 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/551 Biological and Psychological Aspects of Aging
3 6 HCS/548
HCS/557 Social and Cultural Aspects of Aging 3 6 HCS/551
MHA/INF
Course Course Name Credit Weeks Pre-requisite
ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
ELECTIVE 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591
3 6 HCS/504, HCS/531
HCI/500 Concepts of Health Care Informatics 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCI/510 Systems Life Cycle 3 6 HCI/500
HCI/520 Data Management and Design 3 6 HCI/500
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 24
MHA/SUS
Course Course Name Credit Weeks Pre-requisite
ELECTIVE 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587
3 6 HCS/504, HCS/531
ELECTIVE 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587
3 6 HCS/504, HCS/531
HCS/591 Creating a Sustainable Health Care Organization
3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/593 Economics of Sustainability 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
HCS/596 Issues in Environmental Sustainability 3 6 HCS/514, HCS/531, HCS/577, HCS/588, HCS/545, HCS/533, HCS/552, HCS/550, Elective Content Area
Capstone
The capstone is the culminating experience of the MHA program. It encompasses learning from all graduate coursework completed
during the MHA, and is intended to be a demonstration of students’ mastery of the content. The capstone course is HCS/589. The
focus of this course is on creating a strategic plan that explores consumer demand, market volatility, and regulatory and fiscal
constraints.
Provisional Admission Status
The academic catalog contains the most up to date version of Entry Point Options. Students who are enrolled can view their applicable
academic catalog on the program tab of their eCampus at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs.
Students who are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.
Graduation Requirements: Graduate Programs
The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon
completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix
graduation ceremonies, held at campuses across the country each fall and spring.
Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap
and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must
achieve the following:
• Complete all credits in the required course of study
• Achieve minimum grade point average (GPA) of 3.0
• Meet the residency requirements of 34 credits through University of Phoenix
• Complete all required coursework within 5 years
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 25
Section 5: MHA Program (v.004)
5.1 | MHA PROGRAM OVERVIEW
The descriptions and requirements contained in sections 4.1 and 5.1 of the handbook are applicable to versions 3 and 4 of the MHA
program. For previous versions of the MHA program, students should refer to their academic catalog. Students may refer to eCampus
or consult their academic counselor if they are unsure of their program version.
Additionally, while every effort has been made to ensure that the most up-to-date requirements of the program are reflected in this
manual, from time to time adjustments will be made to the requirements and reflected in the academic catalog. Students who are
enrolled may refer to their academic catalog at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs. Students who
are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.
MHA Program Description
The Master of Health Administration v004 provides leaders and aspiring leaders in the health sector with the insight and skills
necessary to drive the future of healthcare by facilitating cross-system transformation and improving outcomes for patients,
populations, and providers. The program’s curriculum, built via close collaboration with industry and academic experts, anticipates
emerging needs trends in the health sector. Areas of inquiry include industry and organizational dynamics in the health sector,
visioning the future, forming strategic relationships, leading with authenticity in health care systems, creating a sustainable personal
legacy, and transformation and execution in diverse health system contexts.
MHA Student Learning Objectives
By the end of all MHA programs:
1 Students will evaluate industry and organizational dynamics in the healthcare environment.
2 Students will generate core business strategies based on innovative concepts developed.
3 Students will construct strategic health care relationships with diverse stakeholders to achieve business objectives.
4 Students will develop a leadership identity that reflects traits required in complex healthcare environments.
5 Students will produce a personal legacy that fosters investment in people and the community to drive the future of
healthcare.
6 Students will create an operational improvement plan that addresses transformation, communication, and execution
elements within the health sector.
5.2 | CONCENTRATION OPTIONS
General Program Description
The Master of Health Administration provides leaders and aspiring leaders in the health sector by providing the competencies
necessary to drive the future of healthcare through effective facilitation of cross-system transformation and the improvement of
health outcomes for patients, populations, and providers. Areas of inquiry include industry and organizational dynamics, visioning
the future, forming strategic relationships, leading with authenticity, creating a sustainable personal legacy, and transformation and
execution in diverse health system contexts. As the health industry continues to undergo unprecedented growth, “health” is
beginning to encompass everything from patient care to community engagement to overarching system design. The curricular
framework for the newest version of the MHA is provided by the industry standard American College of Healthcare Executives (ACHE).
The program provides UOPX students with an academically-rigorous and integrated experience that requires both critical thinking
and creativity, while remaining aligned to professional and industry standards.
Education (MHA/ED) Concentration Description
The concentration in Education is designed for health care professional who are interested in pursuing or advancing a career in an
academic institution and/or corporate setting in the health sector. Learners are provided with a foundation in educational theory and
practice. Students may choose to focus on traditional faculty accountabilities and/or corporate training responsibilities within health
care organizations for design and dissemination of curricula. Topics include adult learning theory, curriculum development,
assessment and evaluation, and best practice in instructions in diverse settings.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 26
Specific MHA/ED Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/ED program:
1 Learners will critique teaching and learning strategies related to andragogy and those strategies’ applicability in health
care organizations and academic settings.
2 Learners will evaluate the effectiveness of different types of curricular offerings across diverse health care organizations
and educational settings.
3 Learners will create a curricular framework that includes the specifics of program mission and objectives, course content,
and assessment mechanisms.
Gerontology (MHA/GER) Concentration Description
The concentration in Gerontology addresses the diverse needs of aging populations, focusing on the existing systems and emerging
policy and social initiatives that inform the care continuum for these individuals now and in the future. Content includes exploration
and critique of the environments and facilities that provide resources to aging populations, an entrepreneurial perspective on how
to shape the industry in a way that is aging-centric, and strategies for improving health outcomes for these populations with an acute
awareness of the complexity of existing cultural, economic, and legal factors.
Specific MHA/GER Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/GER program:
1 Learners will distinguish concepts foundational to gerontology that support the diverse health needs of older adults across
the care continuum.
2 Learners will appraise, from an administrative perspective, the resources available to older adults to determine these resources’ efficacy in supporting the aging process.
3 Students will assess diverse gerontology-focused organizations to identify entrepreneurial/entrepreneurial opportunities
to improve health outcomes of older adults.
Informatics (MHA/INF) Concentration Description
The concentration in Informatics presents informatics as the strategic acquisition, interpretation, and utilization of data to lead
organizations in the health sector. The focus of the program is on informatics as an evolving and interdisciplinary field related to the
sourcing, compiling, and synthesis or data across the health sector. Topics include staffing to meet an organization’s informatics
needs, assessing the interoperability of systems, effectively sourcing data from the repositories within and outside the organization,
and presenting data in health organization contexts. Also presented are emerging best practices administrators need to successfully
address quality, safety, and cost of care, and lead data-driven initiatives that place the patient consumer at the center of care.
Specific MHA/INFO Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/INFO program:
1 Learners will analyze informatics in health administration contexts to inform strategic data sourcing and decision-making.
2 Learners will distinguish the ways in which data are utilized across diverse health information systems.
3 Learners will critique health information system implementation and interaction across the health sector.
Sustainability (MHA-SUS) Concentration Description
The concentration in Sustainability Management prepares learners and aspiring leaders to cultivate environmental, economic, and
social sensitivities to address the footprint of the health care industry. Content includes strategies to successfully navigate resource
and supply chain use in health care contexts, engagement with the community regarding the health and well-being of current and
future generations, as well as the implications of sustainability initiatives and the “triple bottom line” in the health care sector.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 27
Specific MHA/SUS Student Learning Objectives
In addition to the general MHA SLOs, by the end of the MHA/SUS program:
1 Learners will evaluate the intersection of environment, community, and economy that serves as a foundation for
managing sustainability in health care.
2 Learners will evaluate, from a health administration perspective, regulatory mechanisms and agencies that influence or
monitor sustainability in health sector contexts.
3 Learners will evaluate data and outcomes to create effective strategies for leading sustainability efforts in diverse health
care organizations.
5.3 | ACADEMIC DEGREE REQUIREMENTS
Entry Point Options
Minimum Grade Requirements
Students in all MHA v004 programs are required to achieve a minimum grade of "B" (3.0) in courses listed below. A "B-" grade is not
acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the University.
Course ID Course Title
MHA, MHA/ED, MHA/GER, MHA/INF, MHA/SUS
MHA/542 Leading With Authenticity in The Health Sector
MHA/599 Capstone: Leading the Organization Through Change
Additionally, students taking the following concentrations are also required to achieve a minimum grade of "B" (3.0) in courses listed
below. A "B-" grade is not acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the
University.
Course ID Course Title
MHA/ED
HPE/540 Teaching and Learning in Health Professions Education
HPE/544 Curriculum Development in Health Professions Contexts
HPE/549 Evaluation and Assessment Methodologies
MHA/GER
GHA/548 Foundations of Gerontology for Health Administrators
GHA/551 Biological and Psychological Aspects of Aging
GHA/557 Social and Cultural Aspects of Aging
MHA/INF
HINF/500 Informatics for Health Administration
HINF/510 The Systems Life Cycle
HINF/520 Data Management and Design in Health Administration
MHA/SUS
SMH/591 Creating a Sustainable Health Care Organization
SMH/593 The Economics of Health Care Sustainability
SMH/596 Issues in Environmental Sustainability
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 28
Required Course Sequence and Prerequisites
MHA v.004
Course Id Course Title Credits Length Prerequisites
MHA/505 Systems Thinking in Health Care Environments 3 6 weeks
MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505
MHA/507 Leveraging Informatics in The Health Sector 3 6 weeks MHA/505
MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505
MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 ,
MHA/508
MHA/516 Operating in Structure: Health Sector Policy and Governance
3 6 weeks MHA/506 , MHA/507 ,
MHA/508
MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516
MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520
MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520
MHA/560 Creating A Sustainable Legacy: Healthy Communities 3 6 weeks MHA/542 , MHA/543
MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks MHA/560
MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598
MHA/ED v.004
Course Id Course Title Credits Length Prerequisites
MHA/505 Systems Thinking in Health Care Environments 3 6 weeks
MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505
MHA/507 Leveraging Informatics in The Health Sector 3 6 weeks MHA/505
MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505
MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 ,
MHA/508
MHA/516 Operating in Structure: Health Sector Policy and Governance
3 6 weeks MHA/506 , MHA/507 ,
MHA/508
MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516
MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520
MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520
MHA/560 Creating A Sustainable Legacy: Healthy Communities 3 6 weeks MHA/542 , MHA/543
HPE/540 Teaching and Learning in Health Professions Education 3 6 weeks MHA/560
HPE/544 Curriculum Development in Health Professions Contexts 3 6 weeks HPE/540
HPE/549 Evaluation and Assessment Methodologies 3 6 weeks HPE/544
MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks HPE/549
MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 29
MHA/GER v.004
Course Id Course Title Credits Length Prerequisites
MHA/505 Systems Thinking in Health Care Environments 3 6 weeks
MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505
MHA/507 Leveraging Informatics in The Health Sector 3 6 weeks MHA/505
MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505
MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 , MHA/508
MHA/516 Operating in Structure: Health Sector Policy and Governance
3 6 weeks MHA/506 , MHA/507 , MHA/508
MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516
MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520
MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520
MHA/560 Creating A Sustainable Legacy: Healthy Communities 3 6 weeks MHA/542 , MHA/543
GHA/548 Foundations of Gerontology for Health Administrators 3 6 weeks MHA/560
GHA/551 Biological and Psychological Aspects of Aging 3 6 weeks GHA/548
GHA/557 Social and Cultural Aspects of Aging 3 6 weeks GHA/551
MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks GHA/557
MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598
MHA/INF v.004
Course Id Course Title Credits Length Prerequisites
MHA/505 Systems Thinking in Health Care Environments 3 6 weeks
MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505
MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505
MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/508
MHA/516 Operating in Structure: Health Sector Policy and Governance
3 6 weeks MHA/506 , MHA/508
MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516
MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520
MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520
MHA/560 Creating A Sustainable Legacy: Healthy Communities 3 6 weeks MHA/542 , MHA/543
HINF/500 Informatics for Health Administration 3 6 weeks MHA/560
HINF/520 Data Management and Design in Health Administration 3 6 weeks HINF/500
HINF/510 The Systems Life Cycle 3 6 weeks HINF/520
MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks HINF/510
MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 30
MHA/SUS v.004
Course Id Course Title Credits Length Prerequisites
MHA/505 Systems Thinking in Health Care Environments 3 6 weeks
MHA/506 Ethical Marketing: The New Health Care Economics 3 6 weeks MHA/505
MHA/507 Leveraging Informatics in The Health Sector 3 6 weeks MHA/505
MHA/508 Navigating The Regulatory Environment In Health Care 3 6 weeks MHA/505
MHA/515 Scanning The Health Sector as an Industry Expert 3 6 weeks MHA/506 , MHA/507 , MHA/508
MHA/516 Operating in Structure: Health Sector Policy and Governance
3 6 weeks MHA/506 , MHA/507 , MHA/508
MHA/520 Sector Stakeholders: Identifying and Cultivating Alliances 3 6 weeks MHA/515 , MHA/516
MHA/542 Leading With Authenticity in The Health Sector 3 6 weeks MHA/520
MHA/543 Tackling The Talent War in The Health Sector 3 6 weeks MHA/520
SMH/591 Creating a Sustainable Health Care Organization 3 6 weeks MHA/543
SMH/593 The Economics of Health Care Sustainability 3 6 weeks SMH/591
SMH/596 Issues in Environmental Sustainability 3 6 weeks SMH/593
MHA/598 Leveraging Results To Build Brand In The Health Sector 3 6 weeks SMH/596
MHA/599 Capstone: Leading the Organization Through Change 3 6 weeks MHA/598
Capstone
The capstone is the culminating experience of the MHA program. It encompasses learning from all graduate coursework completed
during the MHA, and is intended to be a demonstration of students’ mastery of the content. The capstone course is MHA/599. The
focus of this course is on creating a strategic plan that explores consumer demand, market volatility, and regulatory and fiscal
constraints.
Provisional Admission Status
The academic catalog contains the most up to date version of Entry Point Options. Students who are enrolled can view their applicable
academic catalog on the program tab of their eCampus at https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs.
Students who are not enrolled can view academic catalogs at www.phoenix.edu/programs/degree-programs/academic-catalog.html.
Graduation Requirements: Graduate Programs
The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon
completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix
graduation ceremonies, held at campuses across the country each fall and spring.
Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap
and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must
achieve the following:
• Complete all credits in the required course of study
• Achieve minimum grade point average (GPA) of 3.0
• Meet the residency requirements of credits earned through University of Phoenix (no more than 9 credits may be waived)
• Complete all required coursework within 5 years
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 31
Section 6: MHA/MBA Program (v. 001)
6.1 | PROGRAM OVERVIEW
Program Descriptions Master of Health Administration (MHA)/Master of Business Administration (MBA)
The Master of Health Administration (MHA)/Master of Business Administration (MBA) dual degree program prepares leaders who
can effectively respond to the dynamic and ever-changing health care industry while providing in-depth knowledge to business
management practices. The dual degree provides graduates with a distinct edge and greater flexibility in shaping a meaningful career
by covering essential business knowledge and industry-specific skills. Students have the capacity to critically examine and evaluate
issues and trends that are influential to the destiny of a broad and evolving health care system. Curriculum is tailored to the needs of
the health care business leader by providing content in areas like finance, policy, research, technology, human resources, economics,
marketing, and strategic planning. The program also emphasizes the identification, analysis, and solution of complex management
problems for a growing industry. In addition, the dual degree offers students to customize the curriculum by selecting elective courses
to maximize career goals and opportunities.
**Note: Two diplomas will be awarded for this degree.
6.2 | ACADEMIC DEGREE REQUIREMENTS
Minimum Grade Requirement
Students in this program are required to achieve a minimum grade of "B" (3.0) in the course list below. A "B-" grade is not
acceptable. Students who fail to receive a minimum grade of "B" will be scholastically disqualified from the University.
Id Course ID Course Title
HCS/589 Health Care Strategic Management
Graduation Requirements: Dual Degree The formal academic exercises of graduation are an important way to celebrate and reflect on academic achievement. Upon completion of their graduate degree program, graduate students are encouraged to participate in the University of Phoenix graduation ceremonies, held at campuses across the country each fall and spring. Students should familiarize themselves with the proceedings of graduation, including University-sanctioned graduation regalia (“cap and gown”) as well as the schedule of events. In order to graduate and participate in graduation ceremonies, graduate students must achieve the following:
• Complete all credits in the required course of study
• Achieve minimum grade point average (GPA) of 3.0
• Meet the residency requirements of 46 credits through University of Phoenix
• Complete all required coursework within 5 years
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 32
Required Sequence and Prerequisites
MHA/MBA
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
HCS/504 Introduction to Graduate Study in Health Sciences/Nursing 1 3 None
HCS/531 Health Care Organizations and Delivery Systems 3 6 HCS/504
MGT/521 Management 3 6 HCS/531
HRM/531 Human Capital Management 3 6 MGT/521
HCS/545 Health Law and Ethics 3 6 HCS/531
HCS/550 Health Care Policy 3 6 HCS/531
LDR/531 Organizational Leadership 3 6 MGT/521
QRB/501 Quantitative Reasoning for Business 3 6 MGT/521
HCS/588 Measuring Performance Standards 3 6 HCS/531
HCS/552 Health Care Economics 3 6 HCS/531
ACC/561 Accounting 3 6 MGT/521
HCS/577 Financial Management in Health Care 3 6 HCS/531
OPS/571 Operations Management 3 6 MGT/521
MKT/571 Marketing 3 6 MGT/521
HCS/529 Contemporary Health Care Facility Design 3 6 HCS/531
HCS/533 Health Information Systems 3 6 HCS/531
QNT/561 Applied Business Research and Statistics 3 6 QRB/501
Elective 1 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591 3 6 HCS/531
Elective 2 Elective - choose from HCS/535, HCS/539, HCS/548, HCS/567, HCS/587, HCS/591 3 6 HCS/531
HCS/589 Capstone - Health Care Strategic Management 3 6 All Previous Coursework
TOTAL PROGRAM CREDITS 58 117
(approx. 2.25 years)
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 33
Section 7: Certificates
7.1 | UNDERGRADUATE CERTIFICATES
Program Descriptions Lower Division - Electronic Health Records Fundamentals Certificate - CERT/EHRF v001 This certificate will provide a foundation of content needed to become an Electronic Health Records (EHR) specialist. While duties
may vary, they will include entering data related to diagnostic procedures, diseases, and general health history information. EHR
specialists ensure a patient’s health information is correct and assist with daily office operations. Students will be introduced to a
current electronic health records system application in the certificate program. The concepts learned in this program align to national
electronic health record specialist certification exam content.
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
HCS/120 Medical Terminology for Health Care Professionals 3 5
HCS/131 Business Communication Skills for Health Care Professionals
3 5 HCS/120
HCS/245 Introduction to Health and Disease 3 5 HCS/120
HCS/235 Health Care Delivery in the U. S. 3 5 HCS/131
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCIS/250 Structure, Design and Tools of Electronic Health Records 3 7 HCIS/140
HCIS/270 Application of Electronic Health Records 3 5 HCIS/250
TOTAL PROGRAM CREDITS 21 37
Lower Division - Health and Wellness Administration Foundations Certificate - CERT/HWAF v001 This certificate will provide an introductory overview of concepts such as an introduction to health care delivery, communication skills, medical terminology, health care information systems, the regulatory environment, and patient records. These concepts are needed to work in an entry level aspect of the health and wellness industry, such as a medical spa, weight management clinic, physician front office or clinic. The concepts learned align to the Certified Medical Administrative Assistant (CMAA) national
certification exam content offered through the National Healthcareer Association®.
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
HCS/120 Medical Terminology for Health Care Professionals 3 5
HCS/131 Business Communication Skills for Health Care Professionals
3 5 HCS/120
HCS/245 Introduction to Health and Disease 3 5 HCS/120
HCS/235 Health Care Delivery in the U. S. 3 5 HCS/131
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/235, HCS/245
HCS/182 Introduction to Financial Concepts 3 5 HCIS/140
HCS/224 Health Care Office Management 3 5 HCIS/140
TOTAL PROGRAM CREDITS 21 35
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 34
Lower Division - Medical Records Certificate - CERT/MR v001 The certificate in Medical Records lays a foundation for further study in health care medical records at the undergraduate level. Topics
focus on anatomy and physiology related terminology and disease diagnosis, medical billing and coding, medical insurance processes,
and medical claims processing and compliance. Software instruction synthesizes a variety of records processes common in medical
facilities. Completion of the program allows a student to sit for the Certified Billing and Coding Specialist (CBCS) a national certification
offered through the National Healthcareer Association®. In addition, students seeking to extend their professional career and
educational experience can easily transition into the Bachelors of Science in Health Administration.
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
HCS/131 Business Communication Skills for Health Care Professionals 3 5
HCS/235 Health Care Delivery in the U. S. 3 5
HCIS/140 Fundamentals of Electronic Health Records 3 5 HCS/131, HCS/235
HCS/214 Anatomy and Physiology I 3 5 HCS/235, HCS/131, HCIS/140
HCS/216 Anatomy and Physiology II 3 5 HCS/214
HCR/202 Medical Insurance 3 5 HCS/216
HCR/201 Medical Billing and Coding 3 5 HCR/202
HCR/203 Medical Claims Processing and Compliance 3 5 HCR/201
TOTAL PROGRAM CREDITS 24 40
Upper Division - Emergency Management Certificate - EMY v001*
This certificate is designed for EMTs, first responders, firefighters, or any other emergency personnel that want to expand their
knowledge and skills related to emergency management. Focus will be on principles of emergency management,
managing emergency response operations, and planning and preparedness of emergency situations.
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
GEN/200 Foundations for General Education and Professional Success 3 5
EMC/310 Principles of Emergency Management 3 5 GEN/200
EMC/330 Political and Policy Issues for Emergency Management 3 5 EMC/310
EMC/340 Emergency Services and the Community 3 5 EMC/310
EMC/320 Emergency Preparedness and Planning 3 5 EMC/330, EMC/340
EMC/350 Managing Emergency Response Operations 3 5 EMC/320
TOTAL PROGRAM CREDITS 18 30
*Note: The BSHA/EMY program was retired on October 1, 2016. All students entering prior to this date will continue through the
program until graduation.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 35
Upper Division - Health Management Certificate - HM v001 This certificate is designed to provide a framework in health care management concepts. The courses will provide perspectives related
to health care delivery services, health care management and human resources, financial accounting concepts, as well as an
introduction to the legal and regulatory aspects in health care.
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
GEN/200 Foundations for General Education and Professional Success 3 5 None
HCS/235 Health Care Delivery in the U.S 3 5 GEN/200
HM Elective 1 HCS/325, HCS/335, HCS/341, HCS/405, 3 5 GEN/200, HCS/235
HM Elective 2 HCS/325, HCS/335, HCS/341, HCS/405, HCS/430, HCS/446, HCS/457, HCS/483
3 5 GEN/200, HCS/235
HM Elective 3 HCS/325, HCS/335, HCS/341, HCS/405, HCS/430, HCS/446, HCS/457, HCS/483
3 5 GEN/200, HCS/235
HM Elective 4 HCS/325, HCS/335, HCS/341, HCS/405, HCS/430, HCS/446, HCS/457, HCS/483
3 5 GEN/200, HCS/235
TOTAL PROGRAM CREDITS 18 30
Upper Division - Long Term Care Certificate - LTC v001
As the needs of the long-term care population evolve, there is a growing market for long-term care products and services. The long-
term care certificate focuses on increasing the knowledge and skills essential to work with various populations across the life span
that require long-term care. Courses focus on long-term care administration, health and wellness, legal issues and perspectives,
programs and services, as well as alternative living environments for populations that require long-term care.
Required Course of Study—Preferred Sequence
Course Course Name Credit Weeks Pre-requisite
GEN/200 Foundations for General Education and Professional Success 3 5 None
HCS/437 Long-Term Care Administration 3 5 GEN/200
HCS/433 Dimensions of Health and the Older Adult 3 5 GEN/200
LTC/315 Alternative Living Environments 3 5 GEN/200
LTC/328 Legal Perspectives in Aging 3 5 GEN/200
LTC/310 Social and Community Related Programs and Services 3 5 GEN/200
TOTAL PROGRAM CREDITS 18 30
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 36
7.2 | GRADUATE CERTIFICATES
Program Descriptions Graduate Health Care Sustainability Management Certificate - CERT/G-HCS v001 Students enrolled in the Graduate Health Care Sustainability Management Certificate focus on curriculum that is designed to instill
environmental, economical, and social sensitivity and responsibility within the health care industry. This includes covering concepts
such as accountability for managing outcomes, reducing costs and waste, and minimizing the environmental impact of health care
systems.
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
HCS/504 Introduction to Graduate Study in Health Sciences/Nursing 1 3 None
HCS/591 Creating a Sustainable Health Care Organization 3 6 HCS/504
HCS/593 Economics of Sustainability 3 6 HCS/504
HCS/596 Issues in Environmental Sustainability 3 6 HCS/504
TOTAL PROGRAM CREDITS 10 21
Gerontology Health Care Certificate - GHC v001
This program is designed to provide health care professionals with diverse interdisciplinary backgrounds with the knowledge and
process of aging. Content is designed to provide students with relevant information related to the physical, mental, and social aspects
of gerontology as well as human services, economic and legal factors that influence elders. With an emerging proportion of older
adults in our society there is a growing market for aging services which are fueled by products and services for well elders as well as
those elders compromised by chronic illnesses or disabilities.
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
HCS/548 Foundations of Gerontology 3 6
HCS/551 Biological and Psychological Aspects of Aging 3 6 HCS/548, HCS/548
HCS/557 Social and Cultural Aspects of Aging 3 6 HCS/551
HCS/565 Organization and Management of Aging Services 3 6 HCS/557
TOTAL PROGRAM CREDITS 12 24
Graduate Health Care Informatics Certificate - CERT/HCI v001 This certificate program is designed for health care and nurse professionals interested in pursuing or advancing in careers associated
with health care informatics and technology. Individuals with little or no background in Informatics receive an overview of informatics
as it relates to delivery within a health care facility. The program is designed to provide the learner with current knowledge in concepts
of health care informatics, systems life cycle, and data management. The 10 credit-bearing specialization is available as a certificate
program for post-baccalaureate students. The four courses in the informatics specialization certificate program are available at
campuses offering nursing or health care degree programs using a variety of delivery methods.
University of Phoenix | 2016-2017 Health Services Administration Program Handbook for Students | v. 1/1/2017 | Page 37
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
HCS/504 Introduction to Graduate Study in Health Sciences/Nursing
1 3 None
HCI/500 Concepts of Health Care Informatics 3 6 HCS/504
HCI/510 Systems Life Cycle 3 6 HCI/500
HCI/520 Data Management and Design 3 6 HCI/500
TOTAL PROGRAM CREDITS 10 21
Nursing/Health Care Education Certificate - CERT/NHCE v001* This certificate is designed for health care and nursing professionals interested in pursuing or advancing in careers as faculty in
educational or service settings. Those with no background in higher education receive a strong foundation for the many dimensions
of the faculty role. Current educators can update or expand their knowledge in curriculum development, assessment and evaluation,
and instructional strategies. This credit-bearing certificate program is for post-baccalaureate students. The four courses in the
education specialization/certificate program are available at campuses offering nursing or health care degree programs using on-
ground or Flexnet delivery, as well as through the online campus.
Required Course of Study—Preferred Sequence
Courses Course Name Credit Weeks Pre-requisite
HSN/548 Role of the Health Care/Nursing Educator 3 6
HSN/540 Teaching and Learning Strategies 3 6
HSN/544 Design and Process of Curriculum Development 3 6
HSN/552 Assessment and Evaluation of Learning 3 6
TOTAL PROGRAM CREDITS 12 24
*Note: The CERT/NCHE program was retired on October 1, 2016. All students entering prior to this date will continue through the
program until graduation.