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Chapter - One
Socioeconomic impact
Of
Supermarket
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1. Introduction:
A supermarket, also called a grocery store in some parts ofNorth America, is a self-service store
offering a wide variety of food and household merchandise, organized into departments. It is
larger in size and has a wider selection than a traditional grocery store and it is smaller than ahypermarket or superstore. The supermarket typically comprises meat, freshproduce, dairy, and
baked goods departments along with shelf space reserved forcanned and packaged goods as well
as for various nonfood items such as household cleaners,pharmacy products, andpet supplies.
Most supermarkets also sell a variety of other household products that are consumed regularly,
such as alcohol household cleaning products, medicine, clothes, and some sell a much wider
range of nonfood products. Supermarkets usually offer products at low prices by reducing their
economic margins. Certain products (typically staple foods such as bread, milk and sugar) are
occasionally sold as loss leaders, that is, with negative profit margins.. At present, many
supermarket chains are attempting to further reduce labor costs by shifting to self-service check-
out machines, where a single employee can oversee a group of four or five machines at once,
assisting multiple customers at a time.
However the social and economic impacts of supermarkets on the economy of developing
countries like Bangladesh is huge. This study will help to realize the social and economic
impacts of supermarkets in the economy of Bangladesh.
1.1 Aims and objectives:
http://en.wikipedia.org/wiki/North_Americahttp://en.wikipedia.org/wiki/Self-servicehttp://en.wikipedia.org/wiki/Retailing#Retail_typeshttp://en.wikipedia.org/wiki/Foodhttp://en.wikipedia.org/wiki/Merchandisehttp://en.wikipedia.org/wiki/Departmentalizationhttp://en.wikipedia.org/wiki/Grocery_storehttp://en.wikipedia.org/wiki/Hypermarkethttp://en.wikipedia.org/wiki/Meathttp://en.wikipedia.org/wiki/Producehttp://en.wikipedia.org/wiki/Dairyhttp://en.wikipedia.org/wiki/Canninghttp://en.wikipedia.org/wiki/Pharmacyhttp://en.wikipedia.org/wiki/Pethttp://en.wikipedia.org/wiki/Alcoholic_beveragehttp://en.wikipedia.org/wiki/Medicinehttp://en.wikipedia.org/wiki/Clothinghttp://en.wikipedia.org/wiki/Marginhttp://en.wikipedia.org/wiki/Staple_foodshttp://en.wikipedia.org/wiki/Breadhttp://en.wikipedia.org/wiki/Milkhttp://en.wikipedia.org/wiki/Sugarhttp://en.wikipedia.org/wiki/Loss_leaderhttp://en.wikipedia.org/wiki/Profit_marginhttp://en.wikipedia.org/wiki/Labor_theory_of_valuehttp://en.wikipedia.org/wiki/Self_checkouthttp://en.wikipedia.org/wiki/Self_checkouthttp://en.wikipedia.org/wiki/North_Americahttp://en.wikipedia.org/wiki/Self-servicehttp://en.wikipedia.org/wiki/Retailing#Retail_typeshttp://en.wikipedia.org/wiki/Foodhttp://en.wikipedia.org/wiki/Merchandisehttp://en.wikipedia.org/wiki/Departmentalizationhttp://en.wikipedia.org/wiki/Grocery_storehttp://en.wikipedia.org/wiki/Hypermarkethttp://en.wikipedia.org/wiki/Meathttp://en.wikipedia.org/wiki/Producehttp://en.wikipedia.org/wiki/Dairyhttp://en.wikipedia.org/wiki/Canninghttp://en.wikipedia.org/wiki/Pharmacyhttp://en.wikipedia.org/wiki/Pethttp://en.wikipedia.org/wiki/Alcoholic_beveragehttp://en.wikipedia.org/wiki/Medicinehttp://en.wikipedia.org/wiki/Clothinghttp://en.wikipedia.org/wiki/Marginhttp://en.wikipedia.org/wiki/Staple_foodshttp://en.wikipedia.org/wiki/Breadhttp://en.wikipedia.org/wiki/Milkhttp://en.wikipedia.org/wiki/Sugarhttp://en.wikipedia.org/wiki/Loss_leaderhttp://en.wikipedia.org/wiki/Profit_marginhttp://en.wikipedia.org/wiki/Labor_theory_of_valuehttp://en.wikipedia.org/wiki/Self_checkouthttp://en.wikipedia.org/wiki/Self_checkout -
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There are two types of objective. One is broad and other one is specific objective:
Broad Objective-
To understand the context of the supermarkets trade of Bangladesh & the performance
of the various supermarkets.
Specific Objective-
To determine the specific variables or aspects of supermarkets which have direct or
indirect influence on the society?
To examine the aspect of supermarkets which have direct or indirect impact on the
economy of Bangladesh?
To measure the trend of emergence of supermarkets in Bangladesh.
To identify major strength and weakness of supermarket in respect to traditional shop
To provide a guidelines to the supermarkets policy makers.
1.2Broad Research Question:
To what extent supermarkets influence the social and economic condition from the
perspective of Bangladesh?
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Chapter Two
Socioeconomic impact
OfSupermarket
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2.1 Literature Review:
The traditional stores for grocery shopping can be said as the small business (whose sale and
assets are not large enough to influence its environment; Griffin 2002) that generally offer
limited merchandise and provide services mostly by untrained shop workers. On the other hand
bazar is a location centric concept where many sellers gather with their limited variety of
merchandise (mostly perishable) for sales and customers are required to transact in every point of
sale, which means more time consumption for purchasing full-scale groceries.
The evolution of supermarket started in the United States and several economical, social,political, technological, and educational changes had complemented to the revolution of
supermarket. This change has logically involved diverse professional to think about the issues
behind this revolution mostly in the developed world. At the same time developing nations also
felt the shake of it, as the felicitation of globalization, though in limited scale till now. Our
expedition toward the contributing factors behind the change in grocery shopping will bring
clarity to the analyses.
The change in retail formats came from the concept of open shelves, where public could be let
into the stock room and would not create havoc (George Wedd, 1998). He also focused that
tradition shops were highly specialized; stationers sold stationary; greengrocers sold vegetables-so that a shopping trip had to be carefully planned (George Wedd, 1998).
Two terms appeared as unorganized sector (traditional stores) and organized sector
(supermarket/superstore) and it has been as a shift f retail stores are characterized by large
professionally managed format stores providing goods and services that appeal to customers, in
an ambience that is conducive for shopping and agreeable to customers. She has focused on
liberalization, more spending power (to particular income group), more educated population, and
most importantly, exposed to brands and products through television behind the development of
organized sector. She also cited that division of joint families giving way to nuclear families,
and the increasing number pf working couples also contributed to the acceptability of
supermarket shopping. Moreover, shopping convenience becoming more demandable by rising
number of two income families Riche, 1987).
Social and economical factors like, increase in multiple career households (means more
disposable income) and demand for convenience, quality, and time savings (Doris J.Newton,
2003) made positive correlation to supermarket sales. He also outlined the concept of one stop
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shopping (large scale of requirement fulfillment; grocery and animal foods, pharmaceutical
products, video rentals, and general merchandise as clothing), which is an attributable factor
behind the success of supermarkets. And this success can also be expressed in numerical terms,
as supermarkets accounted foe over 70 percent of total store sales and 72 percent in grocery store
sales in 1992 (U.S. Department of Agriculture).Packaging technology and refrigeration, which
provided longer shelf life and led to weekly versus daily shopping (Levy and Weitz, 1992)
Stock assortment (the combination of different trades and enrichment of stock assortment within
particular trade ensures economies of scale) and self service (customers have access to the goods
and may inspect them without the mediation of sales persons and having assembled her
requirements from anywhere in the shop, and pays once only, at the exit) defined as major
attributes of supermarkets (W.G.McClelland, 1962)
Hence the main difference from the traditional grocery shops that supermarket is a self-services
hassle free food shop and requires one point of sale. But it is clear that this expanding retail
formats give consumers more shopping alternatives and also make it more difficult to define
market for many of these products (Paul little, 2003).Thats why Jahnathan Pearce (2003)
contended that for many people shopping is an extension of leisure activity not only just an
exchange process of buying food for the table. He also added that supermarkets made women
easier to leave the home and to go into the work. Otherwise shopping would take much more
time.
According to Messinger and Narasimhan (1997) consumers choice of retailers is primarily
influenced by assortment, price, and transactional conveniences relating to shopping time and
logistics, and utility or disutility from the shopping experiences. Their empirical examinationsuggested that greater prevalence of one stop shopping has been a response to growing demand
for time saving convenience. Messinger and Narasimhan also acknowledged that transportation
and inventory-holding technologies (refrigeration) are prerequisites to one-stop shopping, which
ultimately complemented supermarket development. In store promotion facilities of
supermarkets is utilized with the hope of increasing sales of their merchandise through impulse
buying (Abratt and Goodey, 1990)The term superstore can be said as a store twice as the size
of a regular supermarket that carries a large assortment of routinely purchased food and nonfood
items and offers services such as dry cleaning, post offices, photo finishing, check cashing, bill
paying, lunch counters, car care and pet care(Kotler and Armstrong 2003).And supermarket can
be said as a large , low-cost, low margin, high volume, self service store that carries a widevariety of food, laundry, and household products (Kotler and Armstrong 2003).
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2-1 .1 Supermarkets:
The concept of a self-service grocery store was developed by American entrepreneurClarence
Saunders and his Piggly Wiggly stores. His first store opened in Memphis,Tennessee, in 1916.
Saunders was awarded a number ofpatents for the ideas he incorporated into his stores. The
stores were a financial success and Saunders began to offer franchises. In our country the idea of
supermarket was first implied by setting us the retail chain Agora by Rahim-afroz group. From
then a number of supermarkets have been established and the profitability is also high. However
supermarkets are-----
A large store that sells a variety of food and household items to customers.( Reardon andBerdegue 2002)
A self-service food stores with grocery, meat, and produce departments and minimum annual
sales of $2 million. This retail category includes conventional supermarkets, food-based
superstores, combination stores, box (limited-line) stores, and warehouse stores. (Coe and Hess2005)
The supermarket is a tool of the pull system that helps signal demand for the product. In a
supermarket, a fixed amount of raw material, work in process, or finished material is kept as
a buffer to schedule variability or an incapable process.( Gaiha and Sharma 2006)
2-1.2 Transaction Characteristics of Supermarket vs. Traditional
Market Channels
Supermarket Channel Traditional Market Channel
Volume High Medium/Low
Organoleptic quality High Medium
Price Regular w/discounts Regular
Transaction costs Low recurring High/Medium
Service & logistics
requirements
High Low
http://en.wikipedia.org/wiki/Self-servicehttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Entrepreneurhttp://en.wikipedia.org/wiki/Clarence_Saundershttp://en.wikipedia.org/wiki/Clarence_Saundershttp://en.wikipedia.org/wiki/Piggly_Wigglyhttp://en.wikipedia.org/wiki/Memphis,_Tennesseehttp://en.wikipedia.org/wiki/Tennesseehttp://en.wikipedia.org/wiki/Patenthttp://www.businessdictionary.com/definition/store.htmlhttp://www.businessdictionary.com/definition/sell.htmlhttp://www.businessdictionary.com/definition/food.htmlhttp://www.businessdictionary.com/definition/household.htmlhttp://www.businessdictionary.com/definition/item.htmlhttp://www.businessdictionary.com/definition/customer.htmlhttp://en.wikipedia.org/wiki/Self-servicehttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Entrepreneurhttp://en.wikipedia.org/wiki/Clarence_Saundershttp://en.wikipedia.org/wiki/Clarence_Saundershttp://en.wikipedia.org/wiki/Piggly_Wigglyhttp://en.wikipedia.org/wiki/Memphis,_Tennesseehttp://en.wikipedia.org/wiki/Tennesseehttp://en.wikipedia.org/wiki/Patenthttp://www.businessdictionary.com/definition/store.htmlhttp://www.businessdictionary.com/definition/sell.htmlhttp://www.businessdictionary.com/definition/food.htmlhttp://www.businessdictionary.com/definition/household.htmlhttp://www.businessdictionary.com/definition/item.htmlhttp://www.businessdictionary.com/definition/customer.html -
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Certification & documentation
requirements
High Low
Table: 2.1
They thus benefit from considerable savings on recurring transaction and logistics costs. There isalso a degree of security in selling to the Supermarkets which are known for being consistently
responsible and professional in making payments.. Finally, in addition to differences in the
volumes, variety and quality of produce sought by Supermarkets, they also have service,
logistical, and certification requirements of their suppliers that are uncommon in Traditional
Markets. Service and logistical requirements include grading of produce, specialized packaging,
and delivery to individual store outlets, unloading of produce, stocking of shelves, and product
labels that provide nutrition, customer service and traceability information. Certification
requirements are becoming increasingly common, and generally relate to food safety issues. As a
result of these differences, there are significant barriers to entry for growers who seek to sell
market their produce to the Supermarket Market. These include:
1) Investments to ensure consistent compliance with quality standards, e.g. greenhouses,
irrigation, vegetable washers & packing houses,
2) Infrastructure to comply with service and logistical requirements, e.g. delivery trucks,
computer and internet access for product orders,
3) High fixed costs of qualifying for supplier registries (even though recurring transaction costs
are lower as a result of being on the registry), and
4) Certification and documentation costs which include not only significant initial outlays for
certification but also periodic expenditures in testing for adequate water quality, presence ofmicrobes, pesticide residues, etc.
2-1.3 Trends of Supermarket
Supermarkets are viewed as markets for rich consumers. For a long time, they were only found
in large cities of the developed world and middle-income countries. However, urbanization and
increasing incomes in the developing world, Supermarkets have been spreading rapidly in Asia
as well as Bangladesh.
The first stage is the development of supermarkets in richest country within the region.The second stage involves the flow of foreign direct investment (FDI) from the rich country,
leading to the establishment of supermarkets in poorer countries within the region.
The third is the extension of the supermarkets into poor neighborhoods of large cities and towns
in all the countries.
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2-1.4 Strategic Response to the SupermarketThere are two main elements to the strategic aspects of selling to Supermarket Markets. First is
the need to participate effectively in terms of meeting the Supermarkets requirements for
product quality, volumes and services. The second is for a firm to protect its own interests in
terms of the stability of their own enterprise, for example by maintaining a diversified income
portfolio, etc. even as they make investments to participate effectively in the Supermarket
Market. These can require strategic decisions on the part of the firm to alter their product mix,
marketing portfolios, or use of technology.
The requirements of Supermarkets, detailed above, have intensified over the past few
years as the farming industry has evolved and growers have emerged who can meet their
requirements. It is hypothesized that in order for growers to participate effectively in
Supermarket Markets they must be increasingly responsive to the requirements detailed
above, while protecting the overall vitality of their businesses. Strategic responses that
are expected to be seen include:
Increases in the scale of operations
Increased specialization in vegetable production in their overall revenue stream
An increased reliance on skilled labor
Diversification of buyer portfolios to be less reliant on a limited number of buyers, and to
take advantage of the seal of quality implicit in their qualifying to sell to large retail
chains in their marketing to other enterprise
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2-1.5 The Framework & structural analyses of supermarket in
Bangladesh:
Information takes an information-centric approach to assessment of supermarkets rooted in the
information-oriented work of economists such as Stiglitz (1988). This sees development activity in terms
of transactions some interchange of goods or services and it sees information as required to support
the decisions and actions integral to all transactions.
Figure 2.1: (Adapted from Richard Heeks & Alemayehu
Molla, 2008)
This framework shows us that the characteristics of supermarket in Bangladesh are very poor.One foundation for development problems is information failures around transactions, which are
rise in developing countries and which fall into five main categories:
a) Information absence: key information that development actors need is not available.
b) Information quality: key information that development actors need is available but of poor
quality.
Information
Characteristics
Transaction
Process
Characteristics
Structural
Characteristics
Market
Development
Characteristics
Supermarket (&
other
information use
resources)
Changed
Characteristics:
- Information
- Process
- Structure
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c) Information uncertainty: key information that development actors need is available but its
quality is uncertain.
d) Information asymmetry: some development actors have access to key information that
others lack.
e) Information cost: key information can only be obtained at high cost (often a physical
journey).
As a result of these information failures, transactions in developing countries like Bangladesh
take on particular process and structural characteristics which, in turn, have negative
developmental outcomes. For example, transaction processes in developing countries tend to be
slow, costly, and risky. As a result, commerce structures tend to be localized and intermediated
(i.e. with the presence of middlemen), and prices fluctuate significantly. As a result, the
development of markets is constrained, investments are suppressed, and the benefits of
commerce and business flow to the "haves" more than the "have not" (e.g. limiting the income of
small producers). In turn, all of these factors reinforce the initial information failures, creating a
negative cycle.
This foundation can then be used to assess the impact of The micro-level impact of supermarkets
is assessed in terms of its impact on the five information failures; assessing to what extent the
technology alters the information characteristics of transactions. Then, in turn, an assessment is
made of:
a) Changes to transaction processes: for example, are they becoming faster or less costly?
b) Changes to structural characteristics: for example, is there any change in the status of
middlemen?
c) Changes to market development characteristics: for example, is there any growth in
investment in the focal domain? In making such an assessment, it is important to understand
those characteristics can supermarkets affect, and also those it cannot. The latter may be tied
up in "institutional" issues such as trust, reputation, ongoing need for physical interaction or
exchange, and cultural norms.
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2-1.6 Social Impact
Social impact of supermarket defined when they take the risks, create the jobs and provide
the innovation and example needed to build a sustainable society through too big for micro-
finance and too small to attract conventional investment, they usually have strategy,networks,& access to capital to grow their businesses. (Fbrica Pochi-2008)
2-1.7 Business Model of Supermarket
Figure 2.2
This model supports entrepreneurs by targeting four core barriers to new venture creation: entry,education, financing and management expertise. Key components of the model are practices
designed to lower transactions costs, leverage partnerships, provide practical advice and business
networks, and create mechanisms that allow capital to flow to the small business sector in poor
countries.
Identify
Finding entrepreneurs capable of creating development impact requires working closely with
strong local partners government agencies, trade associations, universities and other
development organizations to cast as wide a net as possible. A key part of supermarkets strategyto encourage would-be entrepreneurs to launch high impact businesses is to elevate the status of
entrepreneurship generally in society. Agora works toward this goal through entrepreneurial
education,peer-to-peer networking, and media coverage to celebrate small business entrepreneurs
as catalysts of development.
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Advise
Supermarket works with select companies to help them identify and overcome constraints to
growth. This process involves an in-depth discussion of the key value drivers of the business.
The staffs, often working with local and international business school student consultants, seek
to answer the question of what is preventing a company from achieving maximum impact in its
community. . Often, the issues confronting the business are strategic in nature and require a
refocusing of priorities or a re-assessment of fundamental business assumptions. When the
constraint is financing, staff works with the entrepreneur to create an execution plan suitable for
investment. Supermarket also offers seminars and provides extensive one-on-one consulting to
help entrepreneurs understand the pros and cons of equity and quasi-equity finance.
Invest
Because consulting alone is often insufficient to achieve growth, Supermarket strives to providethe right kind of long term, patient capital to select entrepreneurs. Given their extensive
interaction during the selection and consulting phases, supermarket staff and the entrepreneurs
are able to build a relationship with each other based on trust and respect. Sometimes
supermarkets staff can recommend certain entrepreneurs for investment from an affiliated fund
that specific supermarkets sponsors and manages. In addition to investing via the fund,
supermarket works to develop and implement innovative financing mechanisms and term sheets
to help advance the field of micro venture capital.
Support
Supermarket begins to provide strategic guidance and support to businesses receiving investment
from their fund. This support includes helping entrepreneurs connect with customers, suppliers,
professional service providers, and their Fellows who provide on-site consulting. They also
works to ensure good governance and transparency in all portfolio companies and to encourage
entrepreneurs to participate actively in building an entrepreneurial society. Through support and
monitoring services, supermarket authority strives to ensure that the businesses it supports
improve their communities by being environmentally responsible and creating value for all
stakeholders: investors, employees, customers, and future generations.
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2-1.8 Social Impact Areas
Supermarkets create social changes by helping early stage entrepreneur succeed. Successful
entrepreneurs in poor communities create the best anti-poverty program of all, generating jobs,
inspiring others to enter the entrepreneurial market, and creating a various cycle of economicgrowth. Supermarket does not focus specific industries, but instead works with companies that
can create impact in four focus areas.
1. Job Creation
2. Role Models-Bases of the Pyramid entrepreneurs
3. Product and services for low income consumers or the Base of the Pyramid
4. Climate Change and the Environment
Creating and Sustaining Employment:
Supermarket works with companies that have high growth potential and can create new, formal-
sector job opportunities in their communities. Formal economy jobs provide better benefits and
protections such as health care maternity leave than informal economy jobs.
Products and Services for Low Income Consumers:
Supermarket aims to support enterprises that produce goods and services that benefit low-income
consumers who constitute thebase of then pyramid making under 200tk each day. These
consumers often dont have access to many of the products and services that middle and higher-
income individuals take for granted.
Role Models-Base of the pyramid Entrepreneurs:
Supermarket will work with anyone who has entrepreneurial energy and a passion to grow their
business; including entrepreneurs from socioeconomic backgrounds where opportunities to
create a successful business are constrained. Supermarket helps these entrepreneurs enter the
formal sector, and hopefully through their success, serve as role models for other entrepreneur.
Climate Change and the Environment: Businesses, no matter how small, play a critical
role in fighting climate change and protecting the environment. Supermarket works with
companies that are actively trying to improve the environment as well as those that work to
minimize their own environmental footprint. Supermarket is particularly interested in supporting
companies that increase and protect biodiversity, reduce carbon emissions, and promote
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2-1.9 Positive Impact of Supermarket in the Society
The growth of supermarket can be related to increased demand for the services they can provide,resulting from:
Rapid urbanization;
Per capita income growth and the growth of a middle class;
Increasing employment of women, with a consequent increase in the opportunity cost of
their time. Families are said to be cash rich, time poor and this has led to a
demand for meals that are easier to prepare and for retail outlets that offer a wider
range of prepared products. This trend has been enhanced by the development of new
products that meet the needs of this new market;
Demographic trends, with an increasing proportion of young people;
Growing use of credit cards, which in developing countries are rarely accepted by
corner shops or traditional wet markets;
Changes in family structure with, in Asia, a growing proportion of nuclear families
and, even, one-person households, as opposed to extended families;
Reduction of effective food prices for consumers because of supermarkets greater
ability to control costs through economies of scale, improved logistics, etc. This may not,
however, always apply to fresh produce
Growing access to refrigerators, allowing larger quantities of food to be stored, and to
cars, allowing shopping to be done away from the immediate vicinity of the home and
for larger quantities to be purchased at any one time;
Increased travel, exposing people in other regions to modern retailing techniques in
the USA and parts of Europe, to a wider range of products and, particularly for fresh
fruits and vegetables, to the possibility of being able to consume many products out of
season.
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2-1.10 Negative Impact of Supermarket in the Society
Shopping at supermarkets is destroying agriculture and ruining the countryside:
Agriculture faces the enormous problem of supermarket. This came after an equally damning
series of programs about the way supermarkets were providing poor quality food high in sugar,
salt and saturated fats, including fruit picked early from the far corners of the world and bread
made with enzymes to increase shelf life.
Many of the chickens ending up on supermarket shelves had a miserable life suffering in large
sheds or in cramped cages and so overfed that their legs cannot support their own weight. There
is even greater animal cruelty involved with meat sourced by supermarkets from abroad,
produced under conditions which would be illegal. It is the long distance haulage of livestock,
brought about by the insistence of supermarkets on using just a handful of mega-abattoirs, which
was a major contributing factor to the spread of foot and mouth disease.
Shopping at supermarkets supports factory farming, poor animal welfare and the spread
of disease:
People can only eat so much food, so logic dictates that shopping at supermarkets puts village
shops and high street stores out of business. Every supermarket that opens results in a net loss of
200-300 jobs, as a whole network of local shops and their suppliers is destroyed. Whereas money
spent in independent shops tends to stay in the local economy, supermarkets act as giant vacuum
cleaners; sucking money out of an area and putting it into the bank accounts of distant
shareholders.
Shopping at supermarkets dismantles communities and undermines local economies:
In 2003 a House of Commons Committee blamed supermarkets for fostering an environment that
allows gang masters to recruit foreign casual workers to pick fruit and vegetables for a pittance.
The exploitation is even greater in relation to third world suppliers and this can make one of the
biggest contributions to supermarket profits.
Shopping at supermarkets exploits both the people and the land of developing countries:
Supermarkets aim to maximize profits on a national scale and tell farmers to grow two or three
varieties of crops in large enough quantities to supply all their stores. The result of this is more
use of chemicals (less varieties equals greater threat from pests and diseases) and a subsequent
loss of wildlife and threat to health.
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2-1.11 Impact on Culture
Business cannot grow if there is not a culture to support them to support them. To that end,
Supermarket works to educate and inspire entrepreneurs. Supermarket normally organized:
Educational Outreach Events which, showcase entrepreneurship in different regions
around Bangladesh.
Entrepreneur Experiences Exchanges that allow entrepreneurs to share their success and
setbacks, network, and build knowledge in specific topics; and
Speed Consulting which provides free, personalized business advice to any entrepreneur
with general business questions or to just to bounce of ideas.
2-1.12 Impact on entrepreneur and Company Level
Entrepreneur level
Growth-focused: Entrepreneurs are committed to launching or growing a company that
can make a major impact in their community. They have the skills and the potential to
build strong teams, manage people and execute the business plan. They believe they can
make a difference, are comfortable with ambiguity, willing to take risks and eager tolearn. Most of all, they are hungry to create change and impact and improve their
communities through enterprise.
Shares values and vision: Entrepreneurs are committed to operating a business in a
socially and environmentally responsible manner, no matter how small the business may
be. They believe in serving the four key stakeholders of any business: customers,
shareholders, employees and future generations. They are committed to using the
business as a positive agent of change in society and delivering true blended value. They
are willing and able to become role models and to help encourage a culture of socially
responsible entrepreneurship.
Prepared to enter into a long term financial partnership: They are looking for trusted
partners, not charity, and understand the need for venture capital investment to grow their
company. They are committed to the best interest of the business and the highest
standards of financial controls, accountability and transparency. They understand and
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appreciate that outside investors eventually need to exit the business with a positive
return in order to mobilize additional capital to help more entrepreneurs like themselves.
Company Level
Operate in these sectors where developing countries have a natural competitive advantage
such as eco-tourism, sustainable agriculture, value-added manufacturing and agricultural
processing, organic foods.
Are cash flow positive or can become cash flow positive within 18 months.
Are innovative providing a product or service that is new or that reaches out to a new
customer base.
2-1.13 Economic Impact:Supermarkets compete with other smaller stores for convenience shopping, and that the market
definition therefore needs to encompass convenience retailing both in convenience stores and in
supermarkets. The Institute of Grocery Distribution (IGD), along with others in the industry, uses
the ore restricted definition of retailing in convenience stores.
The criteria that IGD uses in deciding whether a retail outlet counts as a convenience store are as
follows:
(a) First, the store must be below 280 sq m (3,000 sq ft), as stores greater than this size
are prohibited by law from opening for more than 6 hours on a Sunday;(b) Second, the store must sell retail food and drink, for consumption off the premises, as its
main business activity;
(c) Third, the store must sell at least eight out of a list of fifteen core product categories.
2-1.14 Positive Impact of Supermarket in the Economy
There are a range of possible commercial advantages that supermarkets may enjoy in the
convenience retailing sector. These are discussed below, starting with those which would raise
the least competition concerns.
Superior management: If supermarkets expanding share of the convenience market results
simply from superior management, this would not raise any competition concerns.
In any event, we would expect to see examples of good and bad management among both
supermarkets and other convenience retailers, without the supermarket players having a
systematic advantage.
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Economies of scale in supermarket operations: (excluding the purchasing terms obtained from
suppliers). There may be economies of scale in retailing (e.g. in supply chain management)
which place supermarkets at a competitive advantage. This is a source of efficiency and gives
rise to cost savings which may benefit consumers to the extent that they passed through in retail
prices.
Vertical economics of scope: This term refers to cost savings arising from the vertical
integration of distribution and retailing within one company. The competition implications are
similar to those for economies of scale: that is to say, costs may fall, but competitive constraints
may fall with the result that not all of the cost savings are passed through into retail prices. In
particular, the supply chains of supermarkets are closed to new entrants whereas those ofindependent buying and wholesaling groups are open, hence the ease of entry into the sector is
likely to fall as independent groups are displaced by expanding supermarkets.
Brand value: Strong brands can increase barriers to entry, because consumers become less
inclined to switch to new entrants. Whether or not supermarket brands are perceived as providing
offsetting consumer benefits depends partly on ones view about the role that advertising and
brands play in society. Some economists have argued that brands provide benefits to consumers
(e.g. by providing a signal of quality.
Upstream buyer power: Buyer power refers to the ability of large supermarkets to obtain morefavorable buying terms from suppliers than would be expected under competitive conditions. In
particular, a large buyer may be able to exert market power by negotiating its buying prices
downwards, over and above any reduction that may be justified by any economies of scale that
suppliers gain from selling in bulk to a single firm.
Below-cost selling: Europe Economics is aware of concerns of some players in the acquire open
new convenience stores. If this were the case, it would unambiguously raise competition
concerns. In the short-term consumers may gain from lower prices, but the risk is that
supermarket outlets will raise prices once rivals have been driven out of business. This could
happen at a local level even if supermarkets have only a low share of the convenience retailing
market at a national level.
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Procurement and distribution Facilities:
International and national supermarket chains in Asia are planning to or are already following the
practices in several ways, including the use of:
Centralized procurement systems;
Specialized/dedicated wholesalers, sometimes acting as sole suppliers;
Preferred supplier systems;
Concessionaires who lease fruit and vegetable sales space in the stores;
Private standards for fresh produce, which are usually more, demanding than national
standards and which may include a requirement for traceability.
Supermarkets in Bangladesh presently use a wide variety of fresh fruit and vegetable
procurement practices. It can be confidently predicted that, in time, there will besome consolidation of these practices. At present, at least the following channels can be
seen:
2-1.15 Negative Impact of Supermarket in the Economy
The Costs of Entry:
The cost of entry into the convenience store sector, and the extent to which it has been affected
by the entry into the sector of the supermarkets, was one of the central issues because of the
heady prices being paid by groups to acquire competitor chains, independent c-store operators
have been given an inflated idea of the value of their stores. Acquisitive corporate operators are
prepared to pay a higher price per store in order to acquire groups and thereby secure a
significant increase in market share.
The cost of fitting out a store adds a significant amount to the purchase price and
therefore to the cost of entry. It does not necessarily follow, however, that high capital
costs represent a barrier to entry. If there is no market distortion, high capital costs simply
represent the true economic value of inputs required to compete in the market. It is
possible that a substantial number of players are able to finance substantial up-front costs.
As the cost of entry increases then the reliance of independent convenience store
operators on borrowed finance increases. Lenders will typically charge a higher rate for a
sole trader than they would for a large supermarket. As the quantity of borrowing rises
the effect of the difference in interest repayments on rates of return is increased.
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Constraints Facing Local Suppliers:
The fact that supermarkets are slowly taking over the high-value segments of the food retailmarkets in Bangladesh offers great opportunities for local suppliers to broaden and deepen their
markets and to increase their incomes. However, selling to supermarkets is not as easy as selling
to open markets in the neighborhoods of large cities and small towns. Local suppliers face many
challenges as they supply fresh fruit and vegetables to supermarkets in Bangladesh.
First, local suppliers have to adhere to strict food safety and quality standards that are demanded
by supermarkets. Unlike supplying to the open market, suppliers to the supermarkets have to
ensure that the quality of their products is compatible with the needs of the high-income
customers. This pose as a big challenge because the suppliers, mainly small and medium-scale
fresh fruit and vegetable producers
Second, in the supermarket supply channel, suppliers are expected to deliver the agricultural
produce directly at the backdoor of the supermarkets. However, with poor private infrastructure,
such as packing houses and lack of pre-cooling and cooled transportation, post-harvest losses
among local suppliers are very high.
The third factor that is undermining local suppliers ability to participate in the supermarkets
channel is their ability to remain consistent in their supply to the markets. the supermarket at
Under such conditions, suppliers need a high level of professionalism to be able to consistently
produce high-quality products..
Independent buying groups and wholesalers:
Some in the industry have voiced concern that the acquisition of convenience stores by
supermarkets may undermine the viability of the buying groups and wholesalers serving other
remaining convenience stores. This might happen because these groups will lose members and
hence scale advantages. If this is the case, then continued expansion by the supermarkets will
have the effect of further weakening the competitive constraints on supermarket behavior in the
convenience retailing sector. This reduction in viability might happen in at least two ways:
(a) Buying groups and wholesalers may lose bargaining power with suppliers, further
widening the gap between the buying prices obtained by leading supermarkets
and those obtained by others in the sector.
(b) Buying groups and wholesalers may lose economies of scale. It seems likely that
at least some of the costs of running a wholesaling operation may be fixed (e.g.
certain head office and warehouse costs), even in the long run.29 As these groups
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lose scale, such fixed costs will have to be recovered over smaller volumes with
the result that prices charged in the independent sector will tend to rise.
Impact of buyer power:
The buyer power of supermarkets already distorts competition and creates a barrier to entry in
the grocery sector, and may give rise to detrimental effects on consumers.
The expansion of supermarkets into the convenience store sector is likely to exacerbate the
problem, for two reasons:
(a) A greater proportion of grocery sales will be subject to distorted competition;
(b) As supermarkets increase their share of grocery sales their buyer power is likely to increase
further.
Consumer Detriment:
Consumers may lose out in the long run from a reduction in competition if upstream buyer power
allows a few firms to establish market power in the downstream market. Once firms have
established a dominant position, they may be in a position to:
(a) Raise prices above competitive levels to increase profitability;
(b) Cut back on the range of products on offer or the number of retail outlets, thus increasing
profitability at the expense of reduced consumer choice.
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2.3Model Specification:
I use a graphical model to measure the impact of supermarket in the society and the economy of
Bangladesh. The model is designed to provide or leverage comprehensive and integrated services
to help identify, advise, invest and support entrepreneurs working to build companies thatimprove their communities.
Figure 2.3 (Adapted by Richard Heeks & Alemayehu
Molla-2008)
2-3.1 The Framework
In the broadest sense, this draws from new institutionalism. From this perspective, "Institutions
are the rules of the game in a society or, more formally, are the humanly devised constraints that
shape human interaction." (North1990:3). They may be formal sanctions (regulations such as
rules, laws or contracts) or they may be informal sanctions (such as the norms, values and
meanings bound up in the notion of culture). We can summarize the relationship to technology
and human behavior in the following way (adapted from Orlikowski 1992):
Impact assessment could therefore use these frameworks but might need to extend them in two
ways.
First, Looking a broader range of cultural norms and values.
Second, Adding impacts on the other type of institutions formal regulatory constraints: rules,
laws and contracts.
Impact of
supermark
et:
Economy
Society
Society
ImpactsInfluences
Invents, Designs, Uses
Constrains, Enables
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2-3.2 Relationship Between supermarket and social impact:
In various studies the relationship between service quality and customer preference Loyalty had been
examined (Boulding, Kalra, Staelin, & Zeithaml, 1993; Cronin & Taylor, 1992.In their study
they focused on:
Supermarkets will be able to create a clear and articulated social impact whether
through jobs, protecting the environment, or providing products or services to low
income populations.
Supermarkets will comply with corporate social responsibility policy and operate in a
manner that meets or exceeds the ethical, legal, commercial and public expectation that
society has of business.
Supermarkets will not partner with companies on the IFC exclusion list or those that do not
support the 10 principles of the UN Global Compact e other type of institutions formalregulatory constraints: rules, laws and contracts.
2-3.3 Relationship Between supermarket and Economic impact:
The important point here is recognition that supermarkets compete with other smaller
Stores for convenience shopping, and that the market definition therefore needs to encompass
convenience retailing both in convenience stores and in supermarkets.
o The supermarkets share of the whole retail market for groceries would be less
than their share of one-stop grocery retailing but greater than their share of
convenience retailing; and
o Supermarket acquisitions of convenience stores would have a smaller impact on
their share of the whole market.
o It may be argued that wholesalers (and indeed retailers) may then offset some or
all of their disadvantages by consolidation among themselves. No doubt some
economies can thereby be achieved, but it is for closer examination to determine
whether they would be sufficient to sustain an effectively competitiveconvenience retailing sector.
o The supermarkets do not appear to have valued the businesses they bought at
higher price-earnings ratios than other corporate buyers (although the behavior of
other firms in paying these prices could have been influenced by the
supermarkets entry).
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2.4 Development of Hypothesis:
Alternative Hypotheses Statements
H-1 Emergence of supermarkets have positive impact on society
H-2 Supermarkets have positive impact on buying pattern
H-3 Supermarkets have positive impact on shopping environment
H-4 Emergence of supermarkets have positive impact on our economy
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Chapter Three
Socioeconomic impact
OfSupermarket
With a different service
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3.1 Nature of the study:
This research will be descriptive in nature. The reason of choosing this type of research is the
basic objective of research is to describe something, especially about the impact of the present
situation of the supermarket in the society and economy.
3.2 Sources of Data:
In conducting this report basically, there have been two types of data and information
used such as primary and secondary data.
3.3 Method of data collection:
For completing this research data will be collected in two ways.
Figure 3.1
Data &
Primary Source Secondary
Source
(Originate from)
Personal investigation withsupermarket authority.
Personal experience gained byvisiting different supermarket
direct observations
face to face conversation withthe customer
Different Procedurepublished by supermarket
Study of features, articles,prospectus.
Publications of variousMagazines, Newspapersetc.
Web site searching data onsupermarket
Annual & Social impact
Report of Agora
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3.4 Sampling Distribution:
Probability sampling method will be used with simple random sampling so that samples are
externally homogeneous and internally heteronymous.
Our study zone was the Dhaka area. Because of resource and time constraints, and the preliminary nature
of this investigation, Data have been collected from 50 customers of a major supermarkets in Bangladesh
and the response rate was 90%. The average age of the respondents was 23-50 years 61 % respondents
were male and 39% were female. To obtain a probability sample, considerable effort was devoted to
selecting the appropriate sampling plan. The population was defined as customers of available
supermarkets for at least 1 year. We identified and interviewed the person mainly in charge of food
purchasing. Data were collected inNovember and December of 2009 at the respondent's residence.
Target population Elements: customer of supermarket user
Extent: Dhaka
Time: 3 month (Oct 2009 to Dec 2009)
sampling frame customers who regularly purchase at
supermarket
sampling technique probability sampling (Random probability
sampling
Sample size 100
3.5 Survey Instrument
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A preliminary version of the questionnaire was developed in English on the basis of past
research and insights from the in-depth qualitative interviews. The measures were translated next
into the local language (Bangla) and retranslated until a panel, fluent both in English and Bangla,
agreed that the two versions were reasonably comparable. Scale items were rated on five-point
Likert scales in a structured format. Each item was anchored at the numeral 1 with the verbal
statement Strongly Disagree and at the numeral 5 with the verbal statement Strongly Agree.
This format has been recommended for health care surveys (Elbeck 1987; Steiber 1989).
Multiple items were used to establish appropriate measurement properties (reliability and
validity) of the selected constructs. The questionnaire was pre-tested several times to ensure that
the wording, format, length, sequencing of questions, were appropriate.
3.6 Data Analysis Method:
To conduct data analysis, the collected data and information will processed by survey used in
order to make it more informative and analytical. The questionnaire will used to conduct survey
to know the opinion of customer as well as supermarket operators about the supermarket. And
Finally Cross-tabulation on SPSS method is used to find out the output of data and Chi-square
analysis is used to test the effectiveness of hypothesis.
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Chapter - Four
Result of Data Analysis/
Findings and Discussions
Socioeconomic impactOf
Supermarket
With a different service
4.1 Statistical Analysis:
The statistical analysis conducted in two ways and both of these analyses is based on the SPSS.
Here the steps, procedure, analysis and result are presented one by one to identify the
relationship between supermarket society and economy with other variables.
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4.1.1The Steps of Hypothesis Testing
The hypothesis has been tested using Chi-square analysis. This analysis is used to assess the
effectiveness of hypothesis statement by eight steps with the statistical analysis. Therefore the
analysis was done with the data gather from the respondents. The following section describes the
detail of the eight steps which I was following in the hypothesis testing.
Step 1 Formulate H0 and H1
Step 2 Select an appropriate test
Step 3 Choose the level of significance
Step 4 Collect data and calculate the test statistic
Step 5 Determine the probability
Associated with the statistic
Step 6 Compare probability with level of significance
Step 7 Reject or do not reject H0.
Step 8 Draw a Marketing research conclusion
Figure 4.1
4.1.2Chi-square Analysis
For the testing of hypothesis statements I used here Chi-Square analysis and four alternative
hypothesis statements are tested. The test statistics of these alternative hypotheses statements
presented in the following:
Chi-square Test Statistics
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Buying
pattern
Shopping
environment Society Economy
Chi-
Square(a,b
)
25.667 10.300 12.700 6.500
Df 5 4 4 4Asymp.
Sig..000 .036 .013 .165
Table: 4.1
a 0 cells (.0%) have expected frequencies less than 5. The minimum expected cell frequency is
16.5.
b 0 cells (.0%) have expected frequencies less than 5. The minimum expected cell frequency is
20.0
4-1.3 Result of the Test of the Hypothesis:
Hypothesis-1
H0: Supermarkets have not positive impact on buying pattern
H1: Supermarkets have positive impact on buying pattern
Here,
P (z) >.05
25.667 > 11.071
It is seen from the table that the first null hypothesis is rejected and alternative hypothesis
statement is accepted. The output is conducted at 95% significance level and with 5 degree of
freedom the table value of chi-square is 11.071 which are lower than the calculated value
(25.667) .So we can say that the alternative hypothesis is accepted.
Hypothesis-2
H0: Supermarkets have not positive impact on the Shopping Environment
H1: Supermarkets have positive impact on the Shopping Environment.
Here,
P (z) >.05
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10.300 > 9.488
It is seen from the table that the second null hypothesis is rejected and alternative hypothesis
statement is also accepted. The output is conducted at 95% significance level and with 4 degree
of freedom the table value of chi-square is 9.488 which are lower than the calculated value
(10.300) .So we can say that the alternative hypothesis is accepted.
Hypothesis-3
H0: Supermarkets have not positive impact on the Society:
H1: Supermarkets have positive impact on the Society:
Here,
P (z) >.05
12.700 > 9.488
It is seen from the table that the third null hypothesis is rejected and alternative hypothesis
statement is accepted. The output is conducted at 95% significance level and with 4 degree of
freedom the table value of chi-square is 9.488 which are higher than the calculated value
(12.700) .So we can say that the alternative hypothesis is accepted.
Hypothesis-4
H0: Supermarkets have not positive impact on Economy.
H1: Supermarkets have positive impact on Economy
P (z)
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It is seen from the table that the fourth alternative hypothesis statement is rejected. The
output is conducted at 95% significance level and with 4 degree of freedom the table value of
chi-square is 9.488 which is lower than the calculated value(6.500) .So we can say that the
alternative hypothesis is rejected.
4-1.3 Summary of the Results of Hypothesis Test:
Path Hypothesis Result
Buying Pattern------Supermarket H1 Accept
Shopping Environment----Supermarket H2 Accept
Society------supermarket H3 Accept
Economy-------Supermarket H4 Reject
Table 4.2
From the above relationships, it is clear that, the each value associated with other variables that
are not same. That means, the null hypothesis can be rejected which means, the alternative
hypothesis is accepted for assessing the effectiveness. So, the hypotheses test can be done in both
ways and the results would be the same; rejection of null hypothesis and acceptance of
alternative hypothesis. So, it can be concluded that, there are some relationships among the
variables.
4.2 Cross-Tabulation analysis:
Cross-tabulation analysis describes two or more variables simultaneously. A cross-tabulation is
the merging of the frequency distribution of two or more variables in a single. It helps us tounderstand one variable such as buying pattern relates to another variable such as shopping
environment.
In these analysis among the many variables of supermarket most effective variables are chooses
to identify to what extent they relate to the supermarket, society, and economy. The data analysis
was made based on Cross-Tabulation analysis for assessing the effectiveness of supermarket.
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4.2.1 Cross-tabulation Analysis: Model Summery
Descriptive Statistics
Table 4.3
The mean and standard Deviation of each variable are automatically calculated on SPSS and
present such a value to identify the relationship between variables. The result is conducted
according to the responses of sample 100.
The Relationship between buying pattern and shopping environment are presented in the
following:
Buying pattern 1 * Shopping Environment 2 Cross-tabulation
Count
Shopping Environment 2
Total.00 1.00
Buying
pattern 1
.00 19 21 40
1.00 33 27 60
Total 52 48 100
Table 4.4
Variables Mean Standard
Deviation
Buying Pattern
Shopping Envm
Society
Farmer
Price
Economy
Manufacturer
Distributors
ConsumerCulture
3.42
2.94
3.14
2.88
3.26
2.83
2.99
2.99
2.723.16
1.357
1.406
1.378
1.458
1.397
1.484
1.418
1.396
1.2961.354
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The relationship between buying pattern and shopping environment of supermarket shows
negative because Bangladesh is poor country and most of the people doesnt have the ability to
buy their daily product from the supermarket and their buying pattern didnt match with the
supermarket shopping environment.
Buying pattern 1 * Culture 10 Cross-tabulation
Count
Culture 10
Total.00 1.00
Buying
pattern 1
.00 22 18 40
1.00 25 35 60
Total 47 53 100
Table 4.5
The relationship between buying pattern and Culture shows positive because most of the
respondent thinks that buying pattern is running with the culture. They think that if the culture is
influenced by any variables such as occasion, foreign culture the buying pattern will also be
affected and they are trying to buy the best things. When supermarket provides the best their
popularity increases.
Shopping Environment 2 * Culture 10 Cross-tabulation
Count
Culture 10
Total.00 1.00
Shopping
Environment 2
.00 23 29 52
1.00 24 24 48
Total 47 53 100
Table 4.6
The relationship between shopping environment and culture shows negative because most of the
respondent think that Bangladeshi Culture and the shopping environment of supermarket is not
easily adjustable for the average people of Bangladesh because most of the people lead their
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lifestyle as a middleclass and as their income is limited so they dont like to go the supermarket
shopping environment.
Farmer 4 * Economy 6 Cross-tabulation
Count
Economy
Total.00 1.00
Farme
r
.00 29 26 55
1.00 20 25 45
Total 49 51 100
Table 4.7
The relationship between farmer and economies shows positive because most of the time it is
seen that when farmers are able to produce enough crops or supply the raw-materials then theeconomy is heavily influenced and economic growth is increased. And for that most of
respondent think that farmers are important part of supermarket as well as economy.
Consumer 9 * Economy 6 Cross-tabulation
Count
Economy
Total.00 1.00
Consume
r 9
.00 27 26 53
1.00 22 25 47
Total 49 51 100Table 4.8
The relationship between consumer and economy shows positive most of the respondent feel that
when economy in a better positions the purchasing power of consumer increases which also
influenced the supermarkets and lots of consumer move to the supermarket instead of traditional
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market for that supermarket should provide the better service to consumer which also help them
to contribute to the economy.
Distributors 8 * Price 5 Cross-tabulation
Count
Price 5
Total.00 1.00
Distribut
ors 8
.00 24 34 58
1.00 20 22 42
Total 44 56 100
Table 4.9
The relationship between distributors and price shows negative. Most of the respondent said that
they suffer from distributors because this middleman increasing the price of the product it is one
of the main reasons for not spreading the supermarket at all level and throughout the country.But they also provide various and available product that is needed to consumer in the
supermarket so they are important part of it.
Society 3 * Economy 6 Cross-tabulation
Count
Economy 6
Total.00 1.00
Societ
y 3
.00 30 25 55
1.00 19 26 45
Total 49 51 100
Table 4.10
The relationship between society and economy shows positive because if economy is developed
it influenced the society and the society will be automatically developed and finally when society
is updated and economy is in a strong position the average income of the peoples increasing. As
a result the more people go to the supermarket and contribute to spread it throughout the country.
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Shopping Environment 2 * Economy 6 Cross-tabulation
Count
Economy
Total.00 1.00
ShoppingEnvironment 2
.00 27 25 521.00 22 26 48
Total 49 51 100
Table 4.11
The relationship between shopping environment and economy shows positive if the economy is
strong the shopping environment will be developed and Secured Shopping environment
encouraged the consumer to go to the supermarket.
Price5 * Farmer 4 Cross-tabulation
CountFARMR
Total.00 1.00
PRCE .00 23 21 44
1.00 32 24 56
Total 55 45 100
Table 4.12
The relationship between farmer and price shows negative because most of the consumer think
that supermarket reduces the income of farmer and they didnt get the fair price because
supermarkets purchase from the farmers at low price and sold to consumer at high price.
Chapter - Five
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-Research Implication\Recommendations
-Limitation and Future Scope of Research-References
Socioeconomic impact
Of
Supermarket
With a different service
5.1 Research implication:
5-1.1 Policy Implication
The supermarket sector is slowly rising to have an important and dominant share of food
retailing. The participation of supermarkets in the domestic food market will substantially
change the conditions of farmers. This change will mean new opportunities for farmers who are
able to supply to these supermarkets, but also stiff challenges to those small producers who arenot able to supply what supermarkets demand. It is, therefore, important for the Government of
Bangladesh isabout these changes, as well as the opportunities and challenges facing farmers.
With this kind of information, Government would be able to put in place programs that will help
farmers to upgrade their pre- and post-harvest practices in order to meet the requirements of
these new markets, and do so in win-win ways that will make this inevitable transformation most
advantageous for farmers, consumers, and retailers (Reardon 2004).Supermarket expansion can
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only be seen as an opportunity for small farmers if they are enabled to participate. Farmers need
to have the resources and training to be able to actively participate in the rapidly transforming
domestic food market.
In particular, the government can work in partnership with the private sector, non-governmental
Organizations and international development organizations to provide assistance to the small
farmers.
The assistance can take the form of helping to organize cooperatives and effective
associations in order to be able to meet the scale and volume needed to supply to a
supermarket.
Credit schemes need to be introduced for the farmers to be able to obtain the technology
that is required to meet the stringent quality and safety standards 138 demanded by
supermarkets.
The third form of assistance could be in the form of knowledge dissemination to placefarmers in a stronger position ahead of complex negotiations.
However, with an increase in demand for quality, safety, and other chain-specific requirements,
there is a risk of small-scale farmers exclusion. For consumers, there is an improvement in
product quality and convenience. For supermarkets, the vertical relationship offers a scope for
implementing grades and standards, and other chain-specific requirements in production. It may
also have given a scope for monopoly rent appropriation. For farmers, however, there are
alternative channels that may help them to sell their products, albeit at a lower price compared to
modern channels, and protect them against the monopolistic power of large supermarkets.
5-1.2Guidelines to Supermarket Policy makers
From the business model of supermarketsthe focus is on maximizing returns for shareholders,
demanding increasing flexibility through just-in-time delivery, tighter control over inputs and
safety and quality standards and ever-lower prices. It becomes obvious that political measures
cannot be limited to the compliance with standards or access to resources. Any discussion about
supermarkets has to start with the question how a social and environmentally sustainable food
system would look like. A whole range of measures is necessary to deal with the expansion ofsupermarkets:
Restore or maintain the much needed policy space for agriculture and trade: Important
policy tools, such as extension services, marketing boards, price support, subsidies,
investment regulation and performance requirements were abolished under pressure by
WTO, IMF/World Bank and FTAs.
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Slow down of supermarket expansion: stop investment liberalization in the retail sector
(services), control of market entry of supermarkets (see Malaysian Committee on
Wholesale and Retail Trade), zoning regulations (see Thailand), business licenses etc.
Limit the purchasing power of supermarkets: reform or modernize competition
laws.
Provide targeted and comprehensive support for small farmers: In light of about 388
Million small farmers in developing countries and the obvious limitations of development
cooperation, there is a need to reflect about the introduction of new governmental
instruments aiming at the enhancement and promotion of food marketing.
Involve all actors concerned in the formulation of standards: One might think of the
role of governments in defining process criteria for the formulation of standards. Impact
assessments of already existing standards on small farmers and the environment are
needed.
Improve access to market information and transparency: Monitoring of prices by the
state.
Extension of information to the small producers is necessary. Consumers should get
better access to information about origin, production method and content of the food
offered.
Farmers are price takers and do have little bargaining power in the value chain. At the
same time small farmers form the biggest group of people suffering from poverty and
hunger.
5-1.3Proposed Options for Government
The government of Bangladesh can choose these proposed options for the development of
supermarket which have a great impact on the society and economy of Bangladesh.
There is a need to build institutions and mechanisms to increase small-scale farmers
participation in the modern food value chain. Modern vendors who link farmers to
supermarkets may be used for this purpose. For instance, training and credit can be
channeled through modern vendors.
It is imperative to ensure fair competition so that concentration in retailing does not lead
to the abuse of market power in the form of market foreclosure and other restrictions.
Supermarkets and modern retail chains should be brought under the laws governing
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general competition and regulatory oversight. Simultaneously, farmers organizations
may be encouraged so that they can enhance their bargaining power.
Encouraging the fair and orderly development of the industry. The Government does
not permit hypermarkets to be established with 3.5 km of housing estates or existing town
centers and only one hypermarket is permitted per 350.000 people.
New zoning regulations require large retail stores to be located at least 15km from
commercial centre of provincial towns. However, much development took place between
announcements of the draft regulations and the time they became effective in August
2003.
To work with all participants in the supply chain to facilitate linkages between
supermarkets and farmers and to assist traditional marketing systems and those
farmers unable to meet supermarket requirements to continue to operate in a competitive
way. This implies the need to carry out an assessment of the likely rate ofsupermarket growth in the country as well as a willingness to work in partnership
with supermarkets, rather than seeing them as enemies to be controlled, in order to
elaborate the respective roles of government and private sector.
Consumers who find it difficult to move around or who lack access to reliable transport
have lost out because large numbers of small, local shops have closed down and those that
remain tend to be more expensive than supermarkets.
Farmers are increasingly quoted as saying that they find it impossible to supply
supermarket chains profitably. As noted, such complaints from farmers are also already
being heard in Asia.
Incentives to modernize could be created through enforcement of public regulations, e.g.,
food safety, weights and measures, taxes, competition, and personal safety, thus making
traditional markets more attractive places to shop.
Existing public services, such as extension services, must respond to farmers needs. They
must be able to assist farmers who wish to deliver top quality, low cost and safe produce to
meet the needs of supermarkets and the traditional marketing systems trying to
compete with them. Particular attention needs to be given to the capacity of extension
services to advice on the proper use of agrochemicals. New services need to be introduced
to assist growers and their groups with business management and existing market
information services need to be upgraded;
The need for finance should be addressed. The standards required by and the
commercial practices of supermarkets necessitate investments by growers.
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In traditional marketing systems growers often receive finance from traders. Unless
contractual arrangements are developed between growers and supermarkets such finance
will not be available under new supply-chain modalities.
Attention also needs to be paid to the legal and regulatory framework governing the
horticulture sector. Governments can advise on contractual arrangements and can set up
arbitration schemes. Throughout the world government quality and safety standard have
lagged behind the private standards established by supermarket chains but that does not
mean that official standards do not need to be established.
Supermarkets in Asia usually buy on the basis of their own private standards but where
produce may be exported these standards are often backed up by third-party certification.;
Laboratories and sampling procedures to meet new safety concerns also need to beestablished;
Small farmers will find it difficult, if not impossible; to compete with large farmers to
supply to supermarket they are successful in competing this will probably be achieved
through group activities to link either directly with supermarkets or through intermediary
wholesalers. A new generation of farmer organizations may need to be developed;
Finally, governments can play an important role in bringing together supermarkets and agro
processors who are searching for supply with farmers who have the capacity to supply
what the buyers need. Ministries of agriculture can be expected to be better informed
than company buyers about the production potential of different areas.
5.2 Limitations and Scope of Future Research
5.2.1Limitations
Further analysis is needed especially with regard to sustainability in farming and the
gender specific effects of supermarket expansion that is gender specific coping and
survival strategies and the way export or supermarket-production impacts on labordivision within the household or on food security.
Absence of supermarket shoppers list is the main limitation, for which we used non-
probability sampling method. Data were collected only from Agora, Meenabazar and
PQS though day-by-day number of supermarkets is increasing in the Dhaka city.
Respondents unwillingness to answer the question is another limitation. It is also noted
that more females than males responded to the survey. This may be one of cultural impact
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that females are more familiar with the low involvement product or grocery items. Thus,
judgmental differences because of gender may have reflected in this study.
5.2.2 Suggestions for further research
The development of supermarkets is still in a preliminary stage in this country. As this study isfocusing on the some aspect of supermarket shopping in relation to traditional options, there is
still a huge room for study. This study can be done by focusing on the income levels of the
supermarket consumers to find out the correlation between these two variables .There are
multivariate implications of pricing in a developing country and pricing impact on store choice
decisions to various group of consumers will be worthy. The larger and smaller purchase
requirement also correlated with the price format/price variability or vice versa. The utilization
of shelf spaces for a particular product and its generation of profit volume can be very critical to
judge but will provide very in depth findings about profitability.
Consumers shopping pattern is also variable of the standard of living and thus, we are sure thatimpacts of supermarkets also can be a matter study for sociology and other relevant social
science fields. The supermarkets are popularizing more readymade foods in a convenient way,
which can result time saving from cooking and surplus time for recreation, workplace, fulfilling
hobbies, etc. Here i am trying to focus only the socioeconomic impact of supermarket in
Bangladesh but it is not enough to understand the overall perspective of emerging supermarket in
Bangladesh so i suggest further study for the overall aspect of supermarket in Bangladesh
5.3 Concluding remarks
Consumers perception about higher quality of products(including perishable products) is the
contribution of the neat outlook of products, space, allocation for products, and self-selection
facility(which is totally impossible for traditional options).Additional benefits and fulfillment of
all household requirements by supermarkets are incomparable to traditional stores, which
ultimately contributed to the positive image of supermarkets. The additional benefits are actuallythe application of modern marketing strategies, which represent the emergence of professional
touch at the household shopping sector in Bangladesh.
Significant changes are taking place in fresh produce retailing in much of Asia and while
these may be relatively slow to take effect in the whole region they will not be reversed. To date,
most policymakers have had little or no exposure to these trends and are thus ill
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equipped to help farmers make informed decisions and to provide the kinds of support that
farmers require. Governments need to recognize the trends and identify ways of supporting
farmers to meet the needs of modern supply chains and also to assist existing marketing
systems to compete with the supermarket sector
5.4References:1. Berdegue, J.A., Balsevich, F., Flores, L., Mainville, D. and Reardon, T. 2003. Case study
2. Blythman, Joanna (2004) 'Shopped - The shocking power of the British supermarkets',
Harper Collins, London
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3. Boselie, D. and Buurma, J. 2003. Grades and standards in the Thai horticultural sector.In
Vellema, S. and Boselie, D. (eds) Cooperation and competence in global food chains,
Shaker Publishing, Maastricht.
4. Chen, K. 2005. Retail Revolution, Entry Barriers and Emerging Agri-food Supply Chainsin Selected Asian Countries: Determinants, Issues, and Policy Choices. Report on
research carried out for FAO (unpublished)
5. Clay, W., Galvez-Nogales, E. & Wall, G. 2004. Meeting consumers needs and
preferences for fruit and vegetables. Paper presented at WHO-FAO Joint Workshop
on Fruit and
6. Faiguenbaum, Srgio, Julio Berdegu and Thomas Reardon (2002). The rapid rise of
supermarket.
7. Farina, Elizabeth, Ruben Nunes and Guilherme Monteiro (2005). Supermarkets and
Their Impacts on the Agrifood System of Brazil: The Competition Among Retailers.
8. http://www.fao.org/ag/ags/subjects/en/agmarket/supermark.html
9. Internet (search engines and websites)
10. Joel Rickett, Supermarkets (2007)
11. Naresh k.Malhottra Marketing Research5th Edition
12. Reardon T., C.P. Timmer, and J. Berdegu (2004). The Rapid Rise of Supermarkets in
Developing Countries: Induced Organizational, Institutional, and Technological Change
in Agrifood Systems. e JADE: electronic Journal of Agricultural and Development
Economics (www.fao.org/es/esa/eJADE). Vol. 1, No. 2, 2004, pp. 168-183.
13.Reardon, T., Timmer, C.P., Barrett, C.B. & Berdegue, J. 2003. The Rise of Supermarkets
in Africa, Asia, and Latin America. American Journal of Agricultural Economics 85(5).
Digal, L.N. & Concepcion, S.B. 2004. Securing Small Producer Participation in
Restructure
14.Supermarkets and quality and safety standards for produce in Latin America: food safety
in food security and food trade. (Brief) Washington, D.C.: International Food Policy
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Research Institute (IFPRI), 2 pages.
http://www.ifpri.org/2020/focus/focus10/focus10_12.pdf
15.The Rise of Supermarkets in Africa, Asia, and Latin America. American Journal of
AgriculturalEconomics, Vol. 85, Number 5, pp. 1140-1146.
16. Traill, Bruce (2006). The Rapid Rise of Supermarkets? Development Policy
Review.Vol. 24 Issue 2, Pp. 163 174.
17.YasminImrana, Uddin Jashim , Parvin Shehely (2005).Emergence of
Supermarket:The Ratoinal for changes in Consumers Shopping Pattern for Household
Requirements.Journal of Business Studies,vol,XXVI.No.1.
Appendix
Questionnaire for survey
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Name:
Address:
Mobile No:
Question 1: Supermarkets have profound impact on the buying pattern of the common people
--- to what extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree
D. Agree E. Strongly agree
Question 2: Supermarkets have positive impact on oursociety--- to what extent do you agree
with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 3: Shopping environment motivates consumers the most to shop in the supermarkets
instead of the traditional grocery shops or markets-- to what extent do you agree with this
statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 4: The products price of supermarket is higher than the traditional stores-- to what
extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 5: The emergence of supermarkets has positive impact on our farmers--- to what
extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
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E. Strongly agree
Question 6: Supermarkets have positive impact on ourculture--- to what extent do you agree
with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 13: Producers are the most beneficiaries for the emergence of supermarkets in
Bangladesh-- to what extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 14: Consumers are the most beneficiaries for the emergence of supermarkets in
Bangladesh-- to what extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 7: Distributors are lest beneficiaries for the emergence of supermarkets in
Bangladesh-- to what extent do you agree with this statement?
A. Strongly disagree B. Disagree C. Neither agree nor disagree D. Agree
E. Strongly agree
Question 10: The economy of Bangladesh is favorable for the emergence of supermarkets---
to what extent do you agree?
A. Strongly