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Useful phraseand samplequestions
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Hello!
We are here
because welove to give
presentations You can nd
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Writing formal
lettersemailsntroduction
• You are given an article to read from a newspaper.
You write to the newspaper disagreeing with the article.
• You write to complain about something.
• You write making suggestions about something.• You write requesting information.
• You write giving information.
• You write requesting permission.
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Reason for writing: I am writing in response to
your
article/advertisement/letter I am writing with regard to your
article/advertisement/letter I am writing regarding your
article/advertisement/letter I am writing on behalf of
Greetings: Dear Sir Dear Madam Dear Sir/Madam Dear Mr. Brown Dear Ms. Jones
etc.
Ending the l I look for
your repl I look for
reply I look to I am, you
you don!
of the pe
writing to I am, you
you know person y
#ours fai #ours sin
Writing formal letters generally:
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W r i t i n g
f o r m a l l e t t e r s t o c o m p l a i n :
Reason for writing: I am writing in order to complain a$out I am writing to complain a$out
Introducing the complaint: %irstly In the first place %irst of all My first complaint is &he first pro$lem is &he first thing I would like to draw your attention to is My first concern is
Introducing further complaints: Secondly In the second place 'ot only ((.$ut also In addition In addition to this )dded to this (was also unaccepta$le
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W r i t i n g
f o r m a l l e t t e r s t o c o m p l a i n :
emanding action: I suggest that you replace the item I therefore suggest that I $e given a full refund I would $e grateful if my money was refunded
I would $e grateful if you could give me a full refund
!nding the letter: I look forward to hearing from you I look forward to receiving a full refund I look forward to receiving a replacement
I look forward to receiving your e*planation
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W r i t i n g f o r m a l l e t t e r s t o m a k e s u g g e s t i o n s : Reason for writing:
I am writing to suggest I am writing to arrange I am writing to offer suggestions I am writing make arrangements
"aking first suggestion: My first suggestion is %irst of all I suggest I would like to suggest
"aking further suggestions: )nother possi$ility is ) further possi$ility is I further suggest I would further suggest #econdly
$ffering a choice: +ould you therefore mind choo -ither((or #ou might choose either ( or
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W r i t i n g f o r m a l l e t t e r s t o m a k e s u g g e s t i o n s : Reason for writing:
I am writing to suggest I am writing to arrange I am writing to offer suggestions I am writing make arrangements
"aking first suggestion: My first suggestion is %irst of all I suggest I would like to suggest
"aking further suggestions:
)nother possi$ility is ) further possi$ility is I further suggest I would further suggest #econdly
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W r i t i n g f o r m a l l e t t e r s t o r e q u e
s t i n f o r m a t i o n
Reason for writing: I am writing to receive further information a$out I am writing to enuire a$out I am writing to receive more detailed information a$out I am writing to receive further details a$out
Requesting first piece of information: &he first thing I would like to know is %irst of all I would like to know I wonder if you would mind telling me first of all (
Requesting further information: ould you also tell me( ould you also inform me (
+ould you also mind informing me ( +ould you also mind telling me ( Do you know ( I would also like to know if I would also like to know whether I hope you might also let me know a$out (
%hanking for information: I would like to thank you
information &hanking you in advance &hanking you in advance
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W r i t i n g f o r
m a l l e t t e r s t o g i v e i n f o r m a t i o n :
Reason for writing:o I am writing to inform you a$out o I am writing to provide you with information a$out o I am writing to let you know that
&roviding first point:
o &he first thing I would like to inform you of iso &he first thing I would like to tell you iso &he first thing I wish to inform you of iso I would like to $egin $y informing you
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W r i t i n g f o r
m a l l e t t e r s t o g i v e i n f o r m a t i o n :
&roviding further points:o I would also like to let you know that o I would also like to inform you that o #ou might also find the following information useful o It might also $e useful for you to know that o )nother piece of information that might $e useful
!nding the letter:o If you reuire further information, please do not hesitate to aso If I can $e of further assistance, please do not hesitate to ask o I will willingly provide further information on reuest o I am at your disposal should you reuire further informationo I am at your disposal should you need further assistance
o 0lease do not hesitate to ask should you reuire further information
Reason for writing:
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“
W r i t i n g f o r m
a l l e t t e r s t o r e q u e s
t p e r m i s s i o n
Reason for writing: I am writing to ask permission to I am writing to ask permission for I am writing to reuest permission to I am writing to reuest permission for I am writing to ask if I might
"aking first request: %irstly I wonder if you would %irst of all I wonder whether you would mind &he first reuest I would like you to consider is
"aking further requests: I would $e grateful if you would also consider I wonder if it might $e possi$le for me to
I would also like to reuest permission for I would also like to reuest permission to
%hanking for permission Many thanks for kindly considering my reuests &hank you for considering my reuests
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"ample
questions This template is designed to work with very little content, so you shouldn’t wrmuch more
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Bring the attention of your audience over a key concept using icons or illustra
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Writing informal
lettersemailsntroduction
• involve writing letters or emails to friends or relatives
• can use abbreviations
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Useful phraseInformal Letters - Greetings:o Dear Jimo 1ello Jimo 1i Jim
Informal Letters - Introductory paragraph:o Sorry I haven!t written for ageso
Sorry it!s taken me so long to writeo 1ow!s it goingo 1ow are youo 1ow are things with youo 1ow are things
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Useful phrasen informal letter referring to good news:o 2lad to hear a$out o I!m really glad to hear a$out o I!m very happy to hear a$out o I was very happy to read a$out o 2reat news a$out your
n informal letter referring to !ad news:o I!m e*tremely sorry to hear a$out o I!m very sorry to hear a$out o Sorry to read a$out o It3s very sad to hear a$out your o I can!t tell you how sad I am that
U f l h
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Useful phrase
Informal letters - Introducing points: By the way Did you hear a$out Did you see 1ave you seen
&ell me a$out 4h, another thing
Ending an informal letter or emai +ell, it!s time to go +ell, time to close I've got to leave off now +rite soon
Make sure you write soon 5ove )ll my love +ill write again soon 5ook after yourself &ake care of yourself )ll the $est
-verything good
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"ample
questions
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Writing stories
"eginningsand
endings
narrative needs an interesting !eginning to catch the reader#s attentencourage him or her to read on$ and a clear ending to round the ssatisfactorily% weak !eginning or ending can spoil the effect of the s
it#s worth spending time working out how to start and finish%
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&er!tenses
(e use:%he simple past to describe the main events: I ran to answer the phone but it stopped ringing as I picked up
%he past continuous to set the scene: It was raining heavily as we set off.
%he past perfect to describe events which happened before the main (hen I got on the bus all the seats had been taken.
'resent participles to show two actions which are linked: )oticing that she looked lost* I asked if I could help.
'erfect participles to show that one action was complete before anot
+aving reported my stolen passport to the police* I returned sa
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(imeLinks
!efore )% then ) at first$ ) ne*t )later ) during ) after that ) afterward
when ) finally$ ) as soon as ) eventualimmediately ) in the end$ ) once ) few days earlier ) +ust after that )
,ome time later )ollowing the accident ) Later on )
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ddingvariety and
interest
. use different ad/ectives to convey the atmosE%g% frightened$ terrified$ scared idea of fear
. vary the length of sentences
. use direct speech occasionally for dramatic0remem!er to use inverted commas correctlyhe yelled$ 1don#t touch that switch435
"ample
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"ample
questions
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Writingarticles
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6seful phrases
Rhetorical phrases: 1ave you ever ( +hat do you think a$out (
)re you one of those people who thinks that (( )re you one of those people who ( +hat would life $e like if ( +ill the future $ring us (
Introducing your first point:
%irstly In the first place %irst of all &he first thing to consider is 4ne thing to consider is &o $egin with
Introducing more points6
Secondly )nother consideration #et another consideration )nother thing to consider is )dded to that )part from that In addition to this
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Introducing your final points: In conclusion &o conclude &o sum up
So
Introducing your opinion:
I think In my opinion 0ersonally I $elieve that In my view
If you ask me &o my mind My personal opinion is
"ample
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"ample#uestions
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Writing essa$s
6seful phrases
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p
'resenting two advantages or disadvantages together: not only ( $ut ( also not only ( $ut also
'resenting two opposing views: on the one hand, on the other hand
E*pressing 7ontrast:
nevertheless even so
even though 1owever in spite of despite $ut although
E*pressing results: $ecause of this
E*pressing the opinion of someon some people say
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&herefore &hus as a result for this reason onseuently
Giving e*amples: such as 5ike for e*ample for instance
p p y some people say that many people say many people say that people often say it is said
it is said that according to
" l
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"ample
questions
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Writing
reports
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6seful phrases
Introductory Information: &o6 %rom6 Su$7ect6 Date6
8eadings - to include:
Introduction6 Su$7ect of each paragraph6
onclusion or recommendations"6
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Introductory 'aragraph )s reuested I have (
&his involved visiting ( &his involved looking at ( &his involved investigating ( My findings are outlined $elow. My findings are presented $elow. I outline my findings $elow.
Recommending: I would like to recommend ( I therefore suggest (
I therefore recommend ( I therefore suggest that we do not I therefore recommend that we do I therefore do not suggest ( I therefore do not recommend ( I therefore recommend ( I $elieve we should recommend ( I $elieve we should not recommen
#ou may wish to consider (
"ample
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"amplequestions
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Writing
reviews
6seful phrases
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6seful phrases
What I liked +hat I liked most was ( &he thing I liked most was (
I was pleasantly surprised $y ( (would appeal to ( If you get a chance to (
What I disliked +hat I disliked most was ( I was disappointed $y ( I was disappointed with (
I was very disappointed $y ( I was very disappointed with (
Reviews of films$ tv program$ plays:
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lead role star role star star actor star actress
starring secondary role 1e plays a ( She plays a (
written $y (. is set in ( $ased on a true story (.. $elieva$le true to life
not very $elieva$le far8fetched comedy romance science fiction ending
Reviews of hotels$ restaurants$ etc:
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location service setting attractive setting disappointing setting owned $y run $y head chef restaurant" waiters restaurant" staff ( staff at reception (hotel"
hotel facilities ( reasona$le prices ( good value for money ( e*cellent value for money ( e*pensive
a $it e*pensive overpriced not worth the money poor value for money always fully $ooked $ook in advance
Reviews of !ooks:
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main character is set in comedy science fiction
thriller romance comedy
author written $y chapter factual fiction
un$elieva$le $estseller chapter ending
"ample
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"amplequestions
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! 'n$questions(
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