Facilitator: Dave Wilkins

The Coaching ProcessMarch 26, 2014

Objectives

• What is coaching? What isn’t?• Core Coaching Competencies• Coaching Skills and Process• Steps in Coaching• The role of assessments or other

tools • How can it be a value to you and

your company?

What is Coaching?

• Coaching definition - a process that helps people tap into their inner purpose and passion and connect that with the outer goals and tasks to bring about extraordinary and sustainable results

• What isn’t coaching? Giving advise, pushing your personal agenda, being judgmental, arrogant, pushy, controlling, intrusive egocentric, inflexible, stubborn, pushy or insulting

Core Coaching Competencies

*Setting the foundation – ethical guidelines and professional standards

*Co-creating the relationship – trust, connection coaching presence

*Communicating Effectively – active listening, powerful questioning

*Facilitating learning and results – awareness, actions, planning and goal setting, managing progress

Coaching Skills and Processes

• Acknowledging – a deep level of mirroring back or paraphrasing what was just said

• Validating – let a person know that they have the right to feel the way they do; eliminates judgment; saying what’s right or wrong or agreeing in any way

• Accountability - asking permission, celebrating, coaching blocks, empowering questions, goal setting, listening, summarizing, visioning

*How can coaching be of value to you, your team and your company?

*How can you use this information to build collaboration within your team?

*Who is coaching for – those in trouble? Hi-Potentials? Individuals? Groups?

Value of Coaching

How Can Coaching Help This Group?

Effective CommunicationListeningExpression – 3 Vs

Effective Communication

The 3 V’s

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7%38%55%

100%

15%85%

How Can Coaching Help This Group?

Effective CommunicationListeningExpression – 3 Vs

Focus

Focus

My World Your World

How do we make that happen?

Summary

What are your take-aways from today?

How can you use them when you go back to your office?

Questions?

Dave Wilkinsdwilkins@olivergroup.com

Read our white paper:olivergroup.com/executive-coaching