Largest 3 party Offshore Software Testing Services Provider in the world (Source: AMR Research)
Have a dedicated Mercury Competency Centre for in-house Trainings and Certifications on Mercury BTO Enterprise products
Mercury IT Governance Center Process Packs-- a unique solution from Wipro Quality Consulting
5000+ dedicated Testing employees delivering Testing as Managed Services (TMS)
Ready-to-use Point Solutions and Testing Frameworks based on Mercury's Business Technology Optimization (BTO) model
60+ clients with 130+ assignments executed in Quality Consulting
1 Mn+ hours of Consulting experience
Strategic PartnerforMercury
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www.wipro.com
India - Corporate office:Doddakannelli Sarjapur Road, Bangalore - 560 035 | Phone: +91 (80) 28440011 | Fax: +91 (80) 28440256
US:1300 Crittenden Lane, 2nd. Floor, Mountain View, CA 94043 | Phone: (650) 316 3555 | Fax: (650) 316 3468
Conference SponsorMercury World 2006
Visit us: booth#313
The
Leader...acknowledged
TM
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October 8–11, 2006 I The Bellagio I Las Vegas, Nevada
CONFERENCE SPONSOR313 Wipro Technologies
GOLD SPONSORS
612 Infosys Technologies Limited
213 SAP Americas
113 Tata Consultancy Services Ltd.
413 Accenture
SILVER SPONSORS319 Birlasoft
621 EDS
119 FocusFrame, Inc.
325 Forsythe
518 Hyperformix, Inc.
219 Polaris Software Lab
125 MARSYS
519 Software Quality Solutions (SQS)
225 Surgient
425 Telelogic North America Inc.
TECHNOLOGY SPONSORS 214 BEA
415 Utopia Solutions
112 Pink Elephant
BRONZE SPONSORS
127 Acquity Group
227 ArcSight, Inc.
426 Cambia Security
419 Cognizant
115 CollabNet
114 CorTechs Inc.
527 Cybertécnica Instrumentation and Technology Ltd
521 Evidant Corporation
626 Genilogix
326 iConclude
126 Infragistics, Inc
515 IQ Services
620 J2EE 911
121 MKS
427 mValent
314 Netli
625 NetScout Systems, Inc.
525 Oracle Corporation
529 Orasi
327 Protiviti, Inc.
215 RTTS
226 Satyam Computer Service Ltd.
321 Sky I.T. Group
128 Sofea Inc.
318 Solstice Software, Inc.
514 Spherion
220 SPI Dynamics, Inc.
520 Technisource
420 Total Resource Management
118 Turnkey
526 Vigilant Technologies
221 Watchfire
614 Visionary Integration Professionals, LLC
116 VMware
PLATINUM SPONSOR1 HP
2 HP
8 HP
MERCURY3 Partner Solutions for CMDB
Cambia Security inValent ArcSight, Inc.4 Application Performance Management
5 Mercury Diagnostics Solutions
NetScout Systems, Inc.6 Mercury Solutions for SOA
7 Performance Testing and Center Management
9 Application Mapping and Change Control
10 Business Service Management
11 Mercury Solutions for SOA
12 Load Testing
13 Business Process Testing and Test Automation
Genilogix14 Center of Excellence For Quality Assurance
Surgient15 Mercury Solutions for Wireless
Mercury Education
16 IT Governance
17 Mercury Solutions for ITIL
18 Mercury Solutions for Business Applications
SAP Americas19 Business Process Testing and Test Automation
FocusFrame, Inc.20 Quality Management Solutions
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SATurDAy, OcTObEr 7 ONSITE rEGISTrATION OPEN 1:00pm – 7:00pm Renaissance Foyer SuNDAy, OcTObEr 8PrE-cONFErENcE cErTIFIcATION—PrODucT SPEcIALIST EXAM 8:00am – 12:00pm Bellagio 6 Mercury QuickTest Professional 9.0PrE-cONFErENcE MErcury TrAINING 8:00am – 4:00pm Mercury Quality center 9.0: using Mercury TestDirector Bellagio 3&4 Mercury business Availability center 6 configuration Management Database (cMDb) Administration Fundamentals Bellagio 5 Mercury Loadrunner Analysis Gaugin 1&2 Mercury Quality center Dashboard Cézanne 1&2 Mercury Portfolio Management 6.0 for Managers Bellagio 7ONSITE rEGISTrATION OPEN 8:00am – 5:00pm Renaissance FoyerONSITE rEGISTrATION OPEN 8:00am – 7:00pm Renaissance FoyerPrE-cONFErENcE cErTIFIcATION—cErTIFIED PrODucT cONSuLTANT (cPc) EXAM 9:00am – 4:00pm Mercury IT Governance Foundation 6.0 Bellagio 6 Mercury Loadrunner 8.1 Bellagio 6 Mercury Quality center 9.0 Bellagio 6MErcury ALLIANcE PArTNEr ENAbLEMENT 9:00am – 5:00pm Raphael 1–3 & Da Vinci 1–3PrE-cONFErENcE cErTIFIcATION—cErTIFIED PrODucT cONSuLTANT (cPc) uPGrADE EXAM 1:00pm – 3:00pm Bellagio 6 Mercury Loadrunner 8.1 Bellagio 6 Mercury Quality center 9.0 Bellagio 6 Mercury QuickTest Professional 9.0 Bellagio 6 Mercury Winrunner 8.2 Bellagio 6PINK ELEPHANT ITIL IT SErVIcE MANAGEMENT SEMINAr 1:00pm – 5:00pm Monet 3TIME WITH MErcury QuALITy ASSurANcE (by appointment) 1:30pm – 2:20pm Test Management Degas 1 Functional Testing and Automation Degas 2 Performance Testing Van Gogh 1 Mercury Diagnostics Van Gogh 2TIME WITH MErcury QuALITy ASSurANcE—ADVANcED LEVEL (by appointment) 3:00pm – 4:30pm Test Management Degas 1 Functional Testing and Automation Degas 2 Performance Testing Van Gogh 1 Mercury Diagnostics Van Gogh 2 MONDAy, OcTObEr 9 cybEr cAFÉ 7:00am – 6:30pm Bellagio Ballroom FoyerONSITE rEGISTrATION OPEN 7:00am – 7:00pm Renaissance FoyerMErcury SOLuTION cENTEr 8:00am – 5:00pm Tower BallroomMErcury ITIL ASSESSMENT WOrKSHOP 8:30am – 12:00pm Bellagio 6–7MErcury ALLIANcE PArTNEr FOruM 8:30am – 12:30pm Da Vinci 1–4PrODucT rOADMAP DEMONSTrATION: MErcury QuALITy MANAGEMENT 10:00am – 10:30am Tower BallroomTIME WITH MErcury QuALITy ASSurANcE (by appointment) 10:30am – 11:30am Test Management Degas 1 Functional Testing and Automation Degas 2 Performance Testing Van Gogh 1 Mercury Diagnostics Van Gogh 2TIME WITH MErcury SErVIcES—ADVANcED LEVEL (by appointment) 10:30am – 11:30am Executive Boardroom using Mercury’s Quality Methodology to Optimize Application QualityTIME WITH MErcury ITIL AND bSM EXPErTS (by appointment) 10:30am – 11:30am Boardroom best Practices for bSM: Obtaining Visibility and control of business Services and Effectively Managing Service-Level Agreements
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THE MERCURY WORLD 2006 BTO AWARDS
The ultimate proof that Mercury BTO solutions optimize business outcomes is you—the innovative IT professionals who use our products to make your companies more
successful. To honor your efforts and recognize your expertise, we’re presenting the 2006 Mercury World BTO Awards. The following pages announce the finalists and
summarize their projects. Be sure to be at Mainstage on Wednesday morning for the awards ceremony to see who wins.
BTO BEST PRACTiCES AWARD
In a time when growing complexity and accelerating change make it ever more difficult
to deliver high-quality, high-performance applications, success depends on automated,
repeatable, cost-effective IT processes. The BTO Award for Best Practices honors IT
teams that have helped their companies develop and adopt best practices to ensure
that processes such as quality management, service-level management, and change
management optimize business outcomes.
Category Finalists
First AmericanNationwideToronto Dominion Bank Financial GroupViVO
BTO FOR TECHNOLOGY iNNOVATiON AWARD
IT technology innovators help the businesses they serve keep pace with constant change.
They take on the tricky task of winning the benefits that new IT environments, technologies,
and architectures promise while at the same time coping with the complexity and mitigating
the risk that new technologies always bring. The BTO Award for Technology Innovation
recognizes IT teams that have gone out on the technological edge to help their companies
meet competitive challenges, shorten time to market, or comply with regulatory mandates.
Category Finalists
Blue Cross Blue Shield of FloridaNational University of SingaporeSun Microsystems
BTO TEAMWORk AWARD
It takes multiple teams to bring a single application to production, and today’s businesses
depend on hundreds of applications that share a complex mix of computing resources in
multiple locations. That makes teamwork critical to both IT and business success. The BTO
Teamwork Award goes to IT organizations that have found ways to enable distributed teams
to communicate and collaborate across geographical boundaries, across applications, and
across the application development lifecycle to help their companies deliver business results.
Category Finalists
AmdocsAssociation of American Medical CollegesJPMorgan Chase & Company
BTO RUNNiNG iT LikE A BUSiNESS AWARD
With business outcomes growing ever more dependent on technology, IT departments
are stepping up to play a larger role in the success of the business, transitioning from
technology provider to business partner. We present the BTO Award for Running IT Like a
Business to IT teams that have made the strategic shift by aligning IT efforts with business
needs and measuring success according to business-centric service level—so that IT is
working on the projects that deliver the most value.
Category Finalists
Chicago Public SchoolsPartner Communications Company LimitedRoll international Corporation
TRACK DESCRIPTIONS
Mercury World 2006 is a significant educational opportunity. You can choose from 10 different tracks with nearly 100 unique sessions delivered by Mercury customers, partners, and product experts.
Track session highlights this year include our Virtual ITIL track for companies exploring the Information Technology Infrastructure Library (ITIL) framework; a Business Applications track to deal with the pressing issues surrounding the implementation of business-critical SAP and Oracle applications; a Service Management Track that delves into issues surrounding IT service management (ITSM) and business service management (BSM); and an SOA track for those who want to learn more about the benefits and challenges of services-oriented architectures (SOA). In addition, we have tracks on IT Governance, Quality Management Application Performance Management, and much more.
APPLICATION PERFORMANCE MANAGEMENT Identifying application problems before they affect end users is a top priority for operations and application support teams. This track will show you how to optimize the availability and performance of your mission-critical applications. From end-user management to diagnostics, you’ll learn how to proactively avoid performance and availability issues. And we’ll show you how, when problems do arise, to quickly identify and resolve them to minimize business impact. You’ll also learn how to leverage Mercury Business Availability Center to optimize end-user productivity while maximizing IT efficiency for mission-critical packaged applications (SAP, Oracle, Siebel, etc.) and non-packaged applications (J2EE, .Net, etc.).
BUSINESS APPLICATIONS: SAP, ORACLE Mercury for SAP Solutions supports the entire business application lifecycle. Our solutions help customers mitigate the risk of implementations, upgrades, and changes as well as reduce change cycle times and ensure compliance with regulations such as Sarbanes-Oxley (SOX) across end-to-end business processes that span SAP and non-SAP applications. This track will explore how to complement and extend the value of SAP Solution Manager while supporting SAP environments such as ERP, CRM, SCM, PLM, SRM, NetWeaver, ESA, and Business Process Platform. Hear first-hand from customers across various industries who are working with Mercury to ensure their SAP investments produce intended business outcomes.
FUNCTIONAL TESTING IT applications never stand still. They are constantly being enhanced and extended for business advantage. But with flat testing headcounts and ever-shrinking QA cycles, how can a QA team fully regression-test applications manually? This track is dedicated to the art and science of functional testing. Topics range from trends in QA testing to deep dives on Mercury technologies. Sessions focus on products, solutions, innovations, best practices surrounding Mercury Business Process Testing (the next-generation approach to test automation), and Mercury QuickTest Professional.
IT GOVERNANCE Control, compliance, and alignment with business priorities are key aspects of effective IT governance. By automating best practices and decision-making frameworks, Mercury IT Governance Center enables organizations to lower the cost of routine operational or “keep-the-lights-on” activities and shift spending to strategic activities that add business value. This track will focus on how customers have implemented Mercury IT Governance Center to provide real-time IT visibility, automate their portfolio and program management processes, manage change across the enterprise, and enable industry-standard best practices such as ITIL to reduce the risk, cost, and time spent delivering IT services.
ITIL VIRTUAL TRACKBusiness today demands agility to respond to growth, mergers, market shifts, competitive threats, regulatory compliance requirements, and more. In the midst of increasing change and complexity, IT departments are looking for ways to meet this demand by implementing cost-effective, repeatable, compliant, sustainable processes. And many of them are turning to the ITIL framework in order to implement best practices for ITSM.
Mercury BTO Enterprise allows customers to automate IT processes for cost-effective and repeatable business outcomes and use service-level agreements (SLAs) to align IT efforts with business goals. It gives them visibility and control of IT services and their infrastructure and application dependencies. And it enables them to manage aggregated demand across the lifecycle and reduce business risk by taking a lifecycle approach to change management.
This virtual track for ITIL will pull across all the other Mercury World 2006 tracks to enable interested attendees to leverage the best of the sessions related to ITIL initiatives and customer success.
OUTSOURCING VIRTUAL TRACKBusinesses are shifting from outsourcing for cost reduction to strategic sourcing for business value. Strategic sourcing is the practice of seeking the optimal mix of in-house, outsourced, and off-shore IT projects. And it represents yet another opportunity for IT to optimize business outcomes. Our Virtual Outsourcing Track pulls relevant sessions from other tracks to make up a schedule that can help you learn to gain visibility over a combination of in-house and outsourced projects, govern a mixed portfolio in alignment with business goals, ensure consistent quality standards, and manage and monitor in-house and outsourced applications based on business results and service levels.
PERFORMANCE ASSURANCE Everyone knows performance testing is critical to the business. However, most organizations are not getting the maximum benefit from their performance testing efforts. They need new ways to maximize the effectiveness of the tester while keeping costs under control. This session provides valuable insights into new and better ways to ensure that applications scale and meet the needs of the business. Whether you’re running Mercury LoadRunner on a project-by-project basis or working in a performance center of excellence, you will gain from participating in this track. Track sessions include customer best practices and real-world scenarios as well as coverage of new features and product roadmaps for Mercury LoadRunner, Mercury Performance Center, and Mercury Diagnostics.
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MURAT AKSUDirector, Product Marketing, Mercury
Murat Aksu is director of product marketing with responsibility for Mercury’s performance and service-oriented architecture testing business. Aksu has been with Mercury for seven years, working in sales, professional services, and product marketing departments. He worked for Mercury in Europe and helped open offices in several countries, including his native Turkey. Aksu joined Mercury from Manhattan Associates, where he worked with the software company’s large European clients in deploying warehouse management solutions.
Performance Center and Application Performance LifecycleMonday, October 9 | 4:45pm – 6:15pm Da Vinci 2–4
JOHN ALEXANDEROfficer of Systems Engineering, America Red Cross
John Alexander is officer of systems engineering at the American Red Cross, responsible for the technical success of projects in the IT engineering and integration unit within the IT department. With over seven years of experience with the Red Cross, he has served as the technical lead on a wide range of projects, including automation efforts for Armed Forces Emergency Services and Disaster Services. Most recently, he managed the expansion of the client assistance system in response to Hurricane Katrina. Prior to joining the Red Cross, he was a consulting systems engineer in the private sector.
STORM SURGE: IT Infrastructure Fills the Breach in Katrina’s WakeTuesday, October 10 | 11:15am – 12:15pm Gaugin 1&2
SUNIL ANANDSenior Vice President and Head, Testing Services, Wipro
Sunil Anand heads Wipro’s IT governance practice. He has been involved in process and governance consulting for over 12 years. In the last few years, he has been helping clients to deliver results by combining process best practices with technology. Anand has worked with customers in financial services, manufacturing, retail, and utilities, assessing technologies and making decisions involving IT process improvements. His prior experience covers management consulting, operations management, and organization change management. Anand has a business degree from India’s premier management institute, IIM Ahmedabad.
Sustainable Project Governance with MercuryWednesday, October 11 | 3:30pm – 4:30pm Renoir 1–2
CHRIS ANDREWSSenior Product Manager, Mercury
Chris Andrews has been with Mercury for seven years and currently has worldwide product responsibility for Mercury Real User Monitor, Mercury Business Process Monitor, Mercury Change Management, and Mercury Application Performance Lifecycle. Prior to being a product manager, he was a principle sales engineer and sales engineer manager. He has helped hundreds of Fortune 500 companies optimize their IT quality assurance and IT operations efforts. He holds a bachelor’s in computer science and philosophy from Heidelberg College.
A Logician’s Approach to Service Availability, Performance, and AccuracyMonday, October 9 | 4:45pm – 6:15pm Bellagio 1&5
GURMEEN ANEJAApplication Engineer, Mercury
Gurmeen Aneja has been with Mercury since August 2004. Over the past two years, he has been trained in and exposed to the various Mercury products for performance assurance. Aneja has also been involved in conducting internal presentations for the Mercury Performance Center team over the past year and recently has been training new hires in performance–assurance technologies. He was recently the recipient of the Q2 award at the Mercury Customer Support organization award ceremony. Aneja graduated in June 2004 from UC Irvine with a bachelor’s degree in information and computer science and a minor in digital arts.
Performance Assurance Through Web Click and Script ProtocolTuesday, October 10 | 3:15pm – 4:15pm Da Vinci 2–4
VASANT BALASUBRAMANIANProduct Manager, Mercury
Vasant Balasubramanian is a product manager for Mercury’s IT governance offerings, focusing on project management, program management, IT service catalog, and enterprise readiness. He has over 13 years of software industry experience in R&D.
Mercury IT Governance Center 7.0 and RoadmapTuesday, October 10 | 4:45pm – 6:15pm Renoir 1–2
EREZ BARAKSenior LoadRunner Product Manager, Mercury
Erez Barak is the product manager for Mercury LoadRunner, working as part of the performance testing team. Barak joined the products team after four years with Mercury R&D. Most recently, he served as the program manager for the diagnostics team leading the successful delivery of the last three Mercury Diagnostics releases. Before joining Mercury, Barak worked in the R&D organizations for two startup companies after earning a master’s degree in business and a bachelor’s degree in computer science.
Introduction to Performance Assurance Monday, October 9 | 3:30pm – 4:30pm Da Vinci 2–4
Performance Assurance RoadmapWednesday, October 11 | 10:15am – 11:15am Da Vinci 2–4
ROBERT BARRETTBDM for Business Continuity, Forsythe
Robert Barrett joined Forsythe in 2004, bringing over 22 years of experience in the IT industry. At Forsythe, Barrett is responsible for training Forsythe sales staff to effectively identify client’s continuity and recovery needs. He is also responsible for working directly with clients to ensure their needs are effectively addressed. Barrett earned his bachelor’s degree in finance from the University of Illinois.
The Impact of Application and Business Process Interdependencies on Business ContinuityMonday, October 9 | 3:30pm – 4:30pm Da Vinci 1
KISHORE BHAMIDIPATISenior Product Manager, Mercury
Kishore Bhamidipati is the senior product manager for Mercury Performance Center. He is primarily responsible for working with R&D to set the product strategy and roadmap. Prior to Mercury, he held technical support and product management roles at Oracle Corporation. He holds a master’s degree in business from Cornell University and a master’s in computer science from the University of Texas.
Introduction to Performance Assurance Monday, October 9 | 3:30pm – 4:30pm Da Vinci 2–4
Performance Assurance RoadmapWednesday, October 11 | 10:15am – 11:15am Da Vinci 2–4
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BIRLASOFT
Silver Sponsor Booth 319
Birlasoft, part of the US$1.2 billion C.K. Birla group, is a leading provider of end-to-end IT solutions and services. Birlasoft has over 3,500 employees and development centers in India and Australia, all providing application development and IT support services. With world-class infrastructure, global sales and delivery networks, robust processes that embrace digitized project management methodologies, support for proven practices such as Six Sigma and CMMi Level 5, Birlasoft is uniquely positioned to create value and provide competitive advantage to its clients.
2035 Lincoln Highway Edison, NJ 08814 www.birlasoft.com
ACCENTURE
Gold Sponsor Booth 413
Accenture is a global management consulting, technology services, and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business-process expertise, broad global resources, and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance. With more than 133,000 people in 48 countries, the company generated net revenues of US$15.55 billion for the fiscal year ended Aug. 31, 2005.
250 West Street, Suite 100 Columbus, OH 43215 www.accenture.com
ACQUITY GROUP
Bronze Sponsor Booth 127
Acquity Group is a leading provider of business and technology solutions designed to optimize business performance. Acquity consultants deliver measurable results to top-tier organizations by streamlining processes, fueling efficient internal collaboration, and aligning systems for maximum revenue generation. Headquartered in Chicago, Illinois, its clients include Eastern Mountain Sports, PetSmart, Men’s Wearhouse, bebe, Nautilus Inc., and Shimano.
311 South Wacker Drive, Suite 625 Chicago, IL 60606 312-427-2040 www.acquitygroup.com
BEA
Technology Sponsor Booth 214
BEA Systems, Inc. is a world leader in enterprise infrastructure software. BEA delivers the unified service-oriented architecture platform for business transformation and optimization in order to improve cost structures and grow new revenue streams. BEA enables customers to achieve Business Liquidity.
2315 N. First Street San Jose, CA 95131 www.bea.com
CAMBIA SECURITY
Bronze Sponsor Booth 426
Cambia Security provides security policy enforcement software that safeguards the integrity of network asset configurations while dramatically reducing the preparation time needed to pass IT security audits. Cambia CM discovers network assets and asset configurations, analyzes each configuration change for security risk and policy deviation, and provides administrators with the information necessary to remediate security compliance issues. The software does all this automatically, continuously, and without the use of agents. Cambia CM provides organizations with a robust solution for automated change validation, continuous rogue device discovery, and automated compliance assessment and reporting.
11675 Rainwater Drive, Suite 675 Alpharetta, GA 30004 678-356-1600 www.cambia.com
ARCSIGHT
Bronze Sponsor Booth 227
ArcSight, a leader in enterprise security management, provides solutions that serve as the mission control center for real-time threat management, compliance reporting, and automated network response. By comprehensively collecting, analyzing, and managing security data, ArcSight solutions centrally manage and mitigate information risk for security, insider threat, and compliance. ArcSight has a blue-chip customer base of over 200 enterprises, government agencies, and managed security service providers, along with a rich partner eco-system. The company has received numerous awards and recognition, including Network Computing’s Editor’s Choice award for two consecutive years and Network World’s Best of Tests award.
5 Results Way Cupertino, CA 95014 408-864-2600 www.arcsight.com
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TRACK SESSION EVALUATION
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Thank you for your feedback!
TRACK SESSION EVALUATION
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Room Name: _____________________________________________________________________
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Please rate the following on a scale of 1 (poor) to 5 (excellent):
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