Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Basic Communication Skill
Put presenters name here
Week 3
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Commitment check
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Let’s start the class
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
“Entrepreneurs should be able to explain,
discuss, sell and market their good or service. It is important to be able to interact effectively
with your business team.”
Additionally, entrepreneurs need to be able to express themselves clearly both verbally
and in writing.
The Importance of Communication Skill
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
If your communication skills are poor you will experience a great deal of trouble in your
personal, working, and general relationships.
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
The “Top Ten” Skills shortages among graduates% of
employers surveyed
1 Commercial Awareness 67%
2 Communication Skills 64%
3 Leadership 33%
4 Ability to work in a team 33%
5 Problem solving 32%
6 Conceptual ability 21%
7 Subject Knowledge & competence 19%
8 Foreign languages 19%
9 Numeracy 19%
10 Good general education 15%
Source: Association of Graduate Recruiters “Skills for Graduates in the 21st Century” www.agr.org.uk
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Functions of Communication
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Barriers to Effective Communication
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Language barrier leads to deliver the wrong message
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
4 key element in communication skills
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Key Communication Skills
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Listening Skills
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
How to Be an Effective Listener
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Feedback Skills
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Developing Effective Feedback Skills
• Keep feedback goal oriented
• Make feedback well timed
• Is important to ensure each other understanding
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Presentation Skills
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Presentation Skills
The BeginningWell preparedGet attention - shock, humor, question, story, facts
&figuresMotivate audience to listen - listen to their needs
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Pre - Speech• Who am I speaking to?
• How many People?
• Where am I speaking at?
• What resources do I have?
• Do I Have an OUTLINE
• How do I “break the ice”
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Speech! Speech! Speech! Speech!
1. Rate of Voice S L O W, or too fast?
2. Volume Emphasize a point
3. Pitch Embarrassing if your voice breaks
4. P A U S …….E DON’T forget to BREATH
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Practice with your SAA 1.1
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
Reminder for week 4
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
• Check your edmodo there will be another online reflection and elective course schedule
• Next week is business partner’s week– You will get information about their company
profile– You will learn the product knowledge
• Bring your notes and take notes
• SAA 1.2 submitted max on week 6
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
1. Produk yang ditawarkan oleh perusahaan untuk dijual oleh mahasiswa
2. Market segment produk / donatur
3. Prosedur pemesanan dan pengambilan produk
4. Prosedur pengiriman ke pelanggan
5. Prosedur pembayaran dari pelanggan ke perusahaan
6. Prosedur penanganan keluhan pelanggan
7. Tips selling / donation
Things to take notes on Business partner’s week
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
• Silakan cek di share (akan di posting di edmodo juga)
• Form 4.1 – 4.3
• Silakan di print 4.1 dan 4.3 saja dahulu
• Form 4.2 akan digunakan sebagai refleksi week by week dapat dikumpulkan online menggunakan database (cek tutorial di feh.uc.ac.id/e1)
Form yang akan di gunakan mulai week 4
Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013Entrepreneurship 1 THE GROUND BREAKER, Universitas Ciputra, 2013
This module is created for courses in Universitas Ciputra and it is intended to be used as a teaching material module, any reproduction is not
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