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1 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Abstract
This guide helps you to troubleshoot problems with replacing a drive in a node.
March 20, 2018
EMC ISILON CUSTOMER TROUBLESHOOTING GUIDE
HOW TO ADD A DRIVE TO A NODE
OneFS 7.2 - 8.1.1
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2 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Contents and overview
Note Follow all of these steps, in order, until you reach a resolution.
1. Follow these
steps.
2. Perform
troubleshooting
steps in order.
3. Appendixes
Page 3 Before you begin
Appendix A If you need further assistance
Page 4 Start troubleshooting
Appendix B How to use this flowchart
Page 5 Add the drive
Appendix C Example isi devices list and isi devices output
Appendix D Example isi job status output with FlexProtect job running
Appendix E Example isi job status output with FlexProtect job completed
Appendix F Example isi devices list and isi devices output showing a
PREPARING or a HEALTHY drive
Appendix G Example output from the isi devices -a add -d :<bay#> command
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3 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Before you begin
CAUTION!If the node, subnet, or pool that you are working on goes down during the course of
troubleshooting and you do not have any other way to connect to the cluster , you could
experience data unavailability.
Therefore, make sure that you have more than one way to connect to the cluster before
you start this troubleshooting process. The best method is to have a serial console
connection available. This way, if you are unable to connect through the network, you
will still be able to connect to the cluster physically.
For specific requirements and instructions for making a physical connection to the
cluster, see article 304071 on the Dell EMC Customer Support website.
Before you begin troubleshooting, confirm that you can connect through either another
subnet or pool, or that you have physical access to the cluster.
Configure screen logging through SSH
We recommend that you configure screen logging to log all session input and output during your troubleshooting session .
This log file can be shared with Isilon Technical Support , if you require assistance at any point during troubleshooting.
Note: The screen session capability does not work in OneFS 7.1.0.6 and 7.1.1.2. If you are running either of these versions,
you can configure logging by using your local SSH client 's logging feature.
1. Open an SSH connection to the cluster and log in by using the root account .
Note: If the cluster is in compliance mode, use the compadmin account to log in. All compadmin commands must be
preceded by the sudo prefix.
2. Change the directory to /ifs/data/Isilon_Support by running the following command:
cd /ifs/data/Isilon_Support
3. Run the following command to capture all input and output from the session:
screen -L
This will create a file named screenlog.0 that will be appended to during your session.
4. Perform troubleshooting.
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4 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Start troubleshooting
Does the output
indicate that any of the
drive bays are in
SMARTFAIL, REPLACE,
EMPTY, or NEW
status?
Go to Page 5
SMARTFAIL
IntroductionStart troubleshooting here. If you need
help to understand the flowchart
conventions used in this guide, see
Appendix B: How to use this flowchart.
If you have not done so already, log in to
the cluster and configure screen logging
through SSH, as described on page 3.
Note Self encrypting drives (SEDs) can stay in
the PREPARING state for an hour or
longer. This behavior is normal when
formatting a drive. Do not interrupt the
PREPARING state because doing so locks
the drive.
Go to Page 6
REPLACE,
EMPTY, or
NEW
Start
__________
To determine the drive health, run the
following command for your version of OneFS:
OneFS 8.0.0 - 8.1.1
isi devices list
OneFS 7.2
isi devices
See Appendix C for example output
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5 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive
Verify whether the FlexProtect job is running by running the following command:
isi job status
In the Running and queued jobs section, find the FlexProtect job.
See Appendix D for example output.
Is the
FlexProtect
job running?
Allow the FlexProtect job to finish.
After the job is successfully
completed, the drive bay status
changes to REPLACE.
See Appendix E for example output
of a successfully completed
FlexProtect job and the subsequent
REPLACE status.
Yes
Return to Page 4
No
Page
5
You could have arrived here from:
Page 4 – Start troubleshooting
Page 6 – Add the drive (2)
Note the page number that you
are currently on.
Upload log files and contact Isilon Technical
Support, as instructed in Appendix A.
_________________________
_____________________
__________
After the FlexProtect job is
successfully completed, return to
page 4 to continue troubleshooting.
__________
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6 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive (2)
Look for drives that are in a down or soft_fail status by
running the following command:
isi_group_info
See the example output at the bottom of this page.
Page
6
You could have arrived here from:
Page 4 – Start troubleshooting
Does the output
indicate that any devices are
in a down or soft_failed
status?
Return to Page 5
Yes
Go to Page 7
No
Cluster-1# isi group info
efs.gmp.group info: <5,859>: { 1:0-5,7-11, 2:0-4,6-10,12-13, 5:0-11, smb: 1-2,5, nfs: 1-2,5, hdfs:
1-2,5, swift: 1-2,5, all_enabled_protocols: 1-2,5 }
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7 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive (3)
Replace the drive by consulting the drive replacement
guide for the particular type of node.
See this search string for a list of the available drive
replacement documents.
Page
7
You could have arrived here from:
Page 6 – Add the drive (2)
Go to Page 8YesIs the drive
successfully added?
Note the page number that you
are currently on.
Upload log files and contact Isilon Technical
Support, as instructed in Appendix A.
No
To add the new drive, run the following command on the affected
node, where <bay#> is the number of the bay and <node#> is the number of the node to which the drive was added:
OneFS 8.0 – 8.1.1 isi devices drive add <bay#> --node-lnn <node#>
OneFS 7.2
isi devices -a add -d :<bay#>
See Appendix G for example output to determine whether the drive is successfully added.
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8 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive (4)
Does the output
indicate that the drive
status is PREPARING or
HEALTHY?
Page
8
You could have arrived here from:
Page 7 – Add the drive (3)
Page 10 – Add the drive (6)
Note Self encrypting drives (SEDs)
can stay in the PREPARING
state for an hour or longer.
This is normal behavior when
formatting a drive. Do not
interrupt the PREPARING state
because this will lock the drive.
Go to Page 9No
A drive status of PREPARING or
HEALTHY indicates that the drive
replacement is successful.
Yes
Return the non-working drive to EMC
Isilon Technical Support by using the
provided return label that is located under
the shipping label of the new drive.
End troubleshooting
_____________________
______________________
__________
To determine the drive health, run the following
command for your version of OneFS:
OneFS 8.0.0 - 8.1.1
isi devices list
OneFS 7.2
isi devices
In the output, look for the bay number and the
status of PREPARING or HEALTHY
See Appendix F for example output
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9 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive (5)
Page
9
You could have arrived here from:
Page 8 – Add the drive (4)
Does the output
indicate that the drive
status is EMPTY or
REPLACE?
Note the page number that you
are currently on.
Upload log files and contact Isilon Technical
Support, as instructed in Appendix A.
No
Determine whether your workflow
allows you to power cycle the node
now, without affecting production.
Yes
Are you able to
power cycle the node to
finish troubleshooting,
without affecting
production?
No
Unable to continue troubleshooting.
Isilon Technical Support suggests scheduling
an outage window to complete the drive
installation.
When you are able to continue troubleshooting,
return to page 10 of this guide.
Go to Page 10
Yes
_______
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10 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Add the drive (6)
Page
10
You could have arrived here from:
Page 9 – Add the drive (5)
Power cycle the node.
After the node reboots, try to add the drive again by running the following
command on the affected node, where <node#> is the number of the
node, and <bay#> is the number of the bay that the drive was added to:
OneFS 8.0 – 8.1.1
Isi devices drive add <bay#> –node-lnn <node#>
OneFS 7.2
isi devices -a add -d <node#>:<bay#>
See Appendix G for example output that indicates the drive replacement is
successful.
Did the drive add
operation succeed?
Note the page number that you
are currently on.
Upload log files and contact Isilon Technical
Support, as instructed in Appendix A.
No
Return to Page 8Yes
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11 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Contact EMC Isilon Technical Support
If you need to contact Isilon Technical Support during troubleshooting, reference the page or step that you need help with.
This information and the log file will help Isilon Technical Support staff resolve your case more quickly.
Appendix A: If you need further assistance
Upload node log files and the screen log file to EMC Isilon Technical Support
1. When troubleshooting is complete, type exit to end your screen session.
2. Gather and upload the node log set and include the SSH screen log file by using the command appropriate for your
method of uploading files. If you are not sure which method to use, use FTP.
ESRS:
isi_gather_info --esrs --local-only -f /ifs/data/Isilon_Support/screenlog.0
FTP:
isi_gather_info --ftp --local-only -f /ifs/data/Isilon_Support/screenlog.0
HTTP:
isi_gather_info --http --local-only -f /ifs/data/Isilon_Support/screenlog.0
SMTP:
isi_gather_info --email --local-only -f /ifs/data/Isilon_Support/screenlog.0
SupportIQ:
Copy and paste the following command.
Note: When you copy and paste the command into the command-line interface, it will appear on multiple lines (exactly
as it appears on the page), but when you press Enter, the command will run as it should.
isi_gather_info --local-only -f /ifs/data/Isilon_Support/screenlog.0 --noupload \
--symlink /var/crash/SupportIQ/upload/ftp
3. If you receive a message that the upload was unsuccessful , refer to article 16759 on the EMC Online Support site for
directions on how to upload files over FTP.___________
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12 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Decision diamondYes No
Process stepProcess step with command:
command xyz
Go to Page #
Page
# Note Provides context and additional
information. Sometimes a note is linked
to a process step with a colored dot.
CAUTION!Caution boxes warn that
a particular step needs
to be performed with
great care, to prevent
serious consequences.
End point Document ShapeCalls out supporting documentation
for a process step. When possible,
these shapes contain links to the
reference document.
Sometimes linked to a process step
with a colored dot.
Optional process step
Directional arrows indicate
the path through the
process flow.
IntroductionDescribes what the section helps you to
accomplish.
You could have arrived here from:
Page # - Page title
Appendix B: How to use this flowchart
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13 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
You could have arrived here from:
Page 4 – Start Troubleshooting
Example isi devices list output
Cluster-2# isi devices list
Lnn Location Device Lnum State Serial
-----------------------------------------------------
2 Bay 1 /dev/da1 12 HEALTHY JPW9K0HD277SAL
2 Bay 2 /dev/da2 10 HEALTHY JPW9K0HD271NKL
2 Bay 3 /dev/da3 9 HEALTHY JPW9K0HZ2KJUYL
2 Bay 4 /dev/da4 8 HEALTHY JPW9K0HZ236JUL
2 Bay 5 /dev/da5 7 HEALTHY JPW9K0J82S0MBL
2 Bay 6 /dev/da6 6 HEALTHY JPW9K0HD277SHL
2 Bay 7 /dev/da7 13 HEALTHY JPW9K0HZ2LG0DL
2 Bay 8 /dev/da8 4 HEALTHY JPW9K0HZ1ZH9UL
2 Bay 9 /dev/da9 3 HEALTHY JPW9K0J82SSGPL
2 Bay 10 /dev/da10 2 HEALTHY JPW9K0HD237TJL
2 Bay 11 /dev/da11 1 HEALTHY JPW9K0HZ2K4M2L
2 Bay 12 /dev/da12 0 HEALTHY JPW9K0HZ236GLL
-----------------------------------------------------
Total: 12
Example output for OneFS 7.2.x is continued on the next page.
Appendix C: Example isi devices list output for OneFS 8.0 – 8.1.1
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14 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix C: Example isi devices output for OneFS 7.2.x (2)
You could have arrived here from:
Page 4 – Start troubleshooting
Example isi devices output
Cluster-1# isi devices
Node 1, [ATTN], [SED Node]
Bay 1 Lnum 34 [HEALTHY] SN:Z298KBBF0000921364ED /dev/da1
Bay 2 Lnum 33 [HEALTHY] SN:Z298H54B00009410BT4C /dev/da2
Bay 3 Lnum 17 [HEALTHY] SN:Z298KARS0000C306EMY3 /dev/da18
Bay 4 Lnum 16 [HEALTHY] SN:Z298JZCA000094042SHE /dev/da19
Bay 5 Lnum 32 [HEALTHY] SN:Z298JXYC0000C3060CU0 /dev/da3
Bay 6 Lnum 15 [HEALTHY] SN:Z298KBJX0000C250BUY4 /dev/da20
Bay 7 Lnum 14 [HEALTHY] SN:Z298K0PR00009301VEAY /dev/da21
Bay 8 Lnum 13 [HEALTHY] SN:Z298JY3J0000C3063VXX /dev/da22
Bay 9 Lnum 31 [HEALTHY] SN:Z298JY81000093078AQ8 /dev/da4
Bay 10 Lnum 12 [HEALTHY] SN:Z298JYL90000C2490VXP /dev/da23
Bay 11 Lnum 11 [HEALTHY] SN:Z298KB7Z0000C305AF8J /dev/da24
Bay 12 Lnum 10 [HEALTHY] SN:Z298JYB800009252UFP1 /dev/da25
Bay 13 Lnum 30 [HEALTHY] SN:Z298KB2A0000C2510H0Q /dev/da5
Bay 14 Lnum 29 [HEALTHY] SN:Z298JYFY00009301VE79 /dev/da6
Bay 15 Lnum 28 [HEALTHY] SN:Z298JYB300009304H7KS /dev/da7
Bay 16 Lnum 9 [HEALTHY] SN:Z298KAWP0000S114Z726 /dev/da26
Bay 17 Lnum 27 [HEALTHY] SN:Z298KBCF0000C2510J1K /dev/da8
Bay 18 Lnum N/A [EMPTY] SN:N/A N/A
Bay 19 Lnum 26 [HEALTHY] SN:Z298K0AX0000C3159JV0 /dev/da9
Bay 20 Lnum 8 [HEALTHY] SN:Z298KBFS0000C2516P72 /dev/da27
Bay 21 Lnum 25 [HEALTHY] SN:Z298K06E00009252U1EU /dev/da10
Bay 22 Lnum 24 [HEALTHY] SN:Z298KB3R00009302X2V7 /dev/da11
Bay 23 Lnum 7 [HEALTHY] SN:Z298JYFR000094042SHP /dev/da28
Bay 24 Lnum 6 [HEALTHY] SN:Z298K97700009328BY46 /dev/da29
Bay 25 Lnum 5 [HEALTHY] SN:Z298KBDM0000C31532VC /dev/da30
Bay 26 Lnum 4 [HEALTHY] SN:Z298JYE400009313D75E /dev/da31
Bay 27 Lnum 3 [HEALTHY] SN:Z298JY4G0000C2516K68 /dev/da32
Bay 28 Lnum 23 [HEALTHY] SN:Z298KB250000C315CUYS /dev/da12
Bay 29 Lnum 2 [HEALTHY] SN:Z298JYGH00009314VE8N /dev/da33
Bay 30 Lnum 22 [HEALTHY] SN:Z298KBD50000C24982KW /dev/da13
Bay 31 Lnum 1 [HEALTHY] SN:Z298K0RE0000C3060DP0 /dev/da34
Bay 32 Lnum 21 [HEALTHY] SN:Z298JXZH0000C251CN9W /dev/da14
Bay 33 Lnum 0 [HEALTHY] SN:Z298KBL60000C314FPMQ /dev/da35
Bay 34 Lnum 20 [HEALTHY] SN:Z298KB1T0000C250GLZG /dev/da15
Bay 35 Lnum 19 [HEALTHY] SN:Z298JYDA00009315GEZ1 /dev/da16
Bay 36 Lnum 18 [HEALTHY] SN:Z298JYRH00009412TWLC /dev/da17
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15 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix D: Example isi job status output with FlexProtect job
running
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Example isi job status output with FlexProtect job running
In this example, the drive in bay 36 was SmartFailed. The output shows that the FlexProtect job is running. See the bold
text in the output:
Cluster-1# isi job status
The job engine can temporarily only run FlexProtect and FlexProtectLin jobs.
Coordinator: 1
Connected: True
Disconnected Nodes: -
Down or Read-Only Nodes: False
Statistics Ready: True
Cluster Is Degraded: True
Run Jobs When Degraded: False
Running and queued jobs:
ID Type State Impact Pri Phase Running Time
----------------------------------------------------------
562 FlexProtect Running Medium 1 2/6 3s
----------------------------------------------------------
Total: 1
Recent finished jobs:
ID Type State Time
-----------------------------------------------------
552 WormQueue Succeeded 2015-12-06T02:00:05
553 ShadowStoreProtect Succeeded 2015-12-06T04:00:13
554 ShadowStoreProtect Succeeded 2015-12-06T20:00:11
555 WormQueue Succeeded 2015-12-07T02:00:02
556 ShadowStoreProtect Succeeded 2015-12-07T04:00:10
557 ShadowStoreProtect Succeeded 2015-12-07T20:00:08
558 WormQueue Succeeded 2015-12-08T02:00:30
559 ShadowStoreProtect Succeeded 2015-12-08T04:00:07
560 ShadowStoreProtect Succeeded 2015-12-08T20:00:05
561 WormQueue Succeeded 2015-12-09T02:00:27
-----------------------------------------------------
Total: 10
Continued on the next page.________
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16 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix D: Example isi job status output with FlexProtect job
running (2)
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Appendix D: Example isi job status with
FlexProtect job running
Example isi job status output with FlexProtect job running
To confirm that the bay status is SMARTFAIL, run isi devices. See the bold text in the output:
Cluster-1# isi devices
Node 1, [ATTN], [SED Node]
Bay 1 Lnum 34 [HEALTHY] SN:Z298KBBF0000921364ED /dev/da1
Bay 2 Lnum 33 [HEALTHY] SN:Z298H54B00009410BT4C /dev/da2
Bay 3 Lnum 17 [HEALTHY] SN:Z298KARS0000C306EMY3 /dev/da18
(truncated)
Bay 14 Lnum 29 [HEALTHY] SN:Z298JYFY00009301VE79 /dev/da6
Bay 15 Lnum 28 [HEALTHY] SN:Z298JYB300009304H7KS /dev/da7
Bay 16 Lnum 9 [HEALTHY] SN:Z298KAWP0000S114Z726 /dev/da26
Bay 17 Lnum 27 [HEALTHY] SN:Z298KBCF0000C2510J1K /dev/da8
Bay 18 Lnum N/A [EMPTY] SN:N/A N/A
Bay 19 Lnum 26 [HEALTHY] SN:Z298K0AX0000C3159JV0 /dev/da9
Bay 20 Lnum 8 [HEALTHY] SN:Z298KBFS0000C2516P72 /dev/da27
(truncated)
Bay 35 Lnum 19 [HEALTHY] SN:Z298JYDA00009315GEZ1 /dev/da16
Bay 36 Lnum 18 [SMARTFAIL] SN:Z298JYRH00009412TWLC /dev/da17
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17 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix E: Example isi job status output with FlexProtect job
completed
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Example isi job status output with FlexProtect job completed
To confirm the FlexProtect job is running, run isi devices list (OneFS 8.0-8.1.1) or isi devices (OneFS
7.2). See the bolded line in the output:
Cluster-1# isi job status
The job engine is running.
No running or queued jobs.
Recent finished jobs:
ID Type State Time
-----------------------------------------------------
553 ShadowStoreProtect Succeeded 2015-12-06T04:00:13
554 ShadowStoreProtect Succeeded 2015-12-06T20:00:11
555 WormQueue Succeeded 2015-12-07T02:00:02
556 ShadowStoreProtect Succeeded 2015-12-07T04:00:10
557 ShadowStoreProtect Succeeded 2015-12-07T20:00:08
558 WormQueue Succeeded 2015-12-08T02:00:30
559 ShadowStoreProtect Succeeded 2015-12-08T04:00:07
560 ShadowStoreProtect Succeeded 2015-12-08T20:00:05
561 WormQueue Succeeded 2015-12-09T02:00:27
562 FlexProtect Succeeded 2015-12-09T02:07:15
-----------------------------------------------------
Total: 10
To confirm the drive is ready to replace, run isi devices list (OneFS 8.0-8.1.1) or isi devices (OneFS
7.2). See the bolded line in the output:
Cluster-1# isi devices
Node 1, [ATTN], [SED Node]
Bay 1 Lnum 34 [HEALTHY] SN:Z298KBBF0000921364ED /dev/da1
Bay 2 Lnum 33 [HEALTHY] SN:Z298H54B00009410BT4C /dev/da2
Bay 3 Lnum 17 [HEALTHY] SN:Z298KARS0000C306EMY3 /dev/da18
(truncated)
Bay 14 Lnum 29 [HEALTHY] SN:Z298JYFY00009301VE79 /dev/da6
Bay 15 Lnum 28 [HEALTHY] SN:Z298JYB300009304H7KS /dev/da7
Bay 16 Lnum 9 [HEALTHY] SN:Z298KAWP0000S114Z726 /dev/da26
Bay 17 Lnum 27 [HEALTHY] SN:Z298KBCF0000C2510J1K /dev/da8
Bay 18 Lnum N/A [EMPTY] SN:N/A N/A
Bay 19 Lnum 26 [HEALTHY] SN:Z298K0AX0000C3159JV0 /dev/da9
Bay 20 Lnum 8 [HEALTHY] SN:Z298KBFS0000C2516P72 /dev/da27
(truncated)
Bay 35 Lnum 19 [HEALTHY] SN:Z298JYDA00009315GEZ1 /dev/da16
Bay 36 Lnum 18 [REPLACE] SN:Z298JYRH00009412TWLC /dev/da17
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18 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix F: Example isi devices output showing a PREPARING or a
HEALTHY drive
You could have arrived here from:
Page 8 – Add the drive (4)
Example isi devices output showing a PREPARING drive
To confirm the drive is formatting, run isi devices. See the bold text in the output:
Cluster-1# isi devices
Node 1, [ATTN], [SED Node]
Bay 1 Lnum 34 [HEALTHY] SN:Z298KBBF0000921364ED /dev/da1
Bay 2 Lnum 33 [HEALTHY] SN:Z298H54B00009410BT4C /dev/da2
Bay 3 Lnum 17 [HEALTHY] SN:Z298KARS0000C306EMY3 /dev/da18
(truncated)
Bay 14 Lnum 29 [HEALTHY] SN:Z298JYFY00009301VE79 /dev/da6
Bay 15 Lnum 28 [HEALTHY] SN:Z298JYB300009304H7KS /dev/da7
Bay 16 Lnum 9 [HEALTHY] SN:Z298KAWP0000S114Z726 /dev/da26
Bay 17 Lnum 27 [HEALTHY] SN:Z298KBCF0000C2510J1K /dev/da8
Bay 18 Lnum N/A [EMPTY] SN:N/A N/A
Bay 19 Lnum 26 [HEALTHY] SN:Z298K0AX0000C3159JV0 /dev/da9
Bay 20 Lnum 8 [HEALTHY] SN:Z298KBFS0000C2516P72 /dev/da27
(truncated)
Bay 35 Lnum 19 [HEALTHY] SN:Z298JYDA00009315GEZ1 /dev/da16
Bay 36 Lnum 18 [PREPARING] SN:Z298JYRH00009412TWLC /dev/da17
Example isi devices output showing a HEALTHY drive
To confirm the drive is ready to replace, run isi devices. See the bold text in the output:
Cluster-1# isi devices
Node 1, [ATTN], [SED Node]
Bay 1 Lnum 34 [HEALTHY] SN:Z298KBBF0000921364ED /dev/da1
Bay 2 Lnum 33 [HEALTHY] SN:Z298H54B00009410BT4C /dev/da2
Bay 3 Lnum 17 [HEALTHY] SN:Z298KARS0000C306EMY3 /dev/da18
(truncated)
Bay 14 Lnum 29 [HEALTHY] SN:Z298JYFY00009301VE79 /dev/da6
Bay 15 Lnum 28 [HEALTHY] SN:Z298JYB300009304H7KS /dev/da7
Bay 16 Lnum 9 [HEALTHY] SN:Z298KAWP0000S114Z726 /dev/da26
Bay 17 Lnum 27 [HEALTHY] SN:Z298KBCF0000C2510J1K /dev/da8
Bay 18 Lnum N/A [EMPTY] SN:N/A N/A
Bay 19 Lnum 26 [HEALTHY] SN:Z298K0AX0000C3159JV0 /dev/da9
Bay 20 Lnum 8 [HEALTHY] SN:Z298KBFS0000C2516P72 /dev/da27
(truncated)
Bay 35 Lnum 19 [HEALTHY] SN:Z298JYDA00009315GEZ1 /dev/da16
Bay 36 Lnum 18 [HEALTHY] SN:Z298JYRH00009412TWLC /dev/da17
For links to all Isilon customer troubleshooting guides, visit the Customer Troubleshooting - Isilon Info Hub.
We appreciate your help in improving this document. Submit your feedback at http://bit.ly/isi-docfeedback._________________
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19 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
Appendix G: Example output from the
isi devices -a add -d :<bay#> command
You could have arrived here from:
Page 7 – Add the drive (3)
Page 10 – Add the drive (6)
Example output from the isi devices -a add -d :<bay#> command
Example output when reading a reinserted, or stopfailed, drive:
Cluster-1# isi devices -a add -d :24
Initiating add on bay 24
. . . . . . . . . . .
!! The add operation succeeded. A healthy drive was found in bay 24.
Example output when adding a blank drive:
Cluster-1# isi devices -a add -d :36
Initiating add on bay 36
. . . . . . . . . . .
!! The add operation failed. An unrecognized drive was found in bay
!! 36. To format this drive and add it to the file system, run 'isi
!! devices -a format' on this drive and follow the instructions
!! provided.
Cluster-1# isi devices -a format -d :36
!! This drive does not appear to be pre-formatted with OneFS.
!! Formatting this drive will destroy any existing data and add it to
!! OneFS. Do you wish to continue formatting this drive? (yes,
!! [cancel])
>>> yes
'format' drive action initiated. This process could take a few
minutes. To monitor the progress of this action, run 'isi devices'.
When the drive appears green, the 'format' and purposing actions have
completed successfully.
Example output when the drive add operation fails, or when there is no drive detected:
Cluster-1# isi devices -a add -d :18
Initiating add on bay 18
. . . . . . . . . . .
!! The add operation failed. No drive was found in bay 18. Verify that
!! a functional drive is physically present in the bay and try again.
_____________________
______________________
For links to all Isilon customer troubleshooting guides, visit the Customer Troubleshooting - Isilon Info Hub.
We appreciate your help in improving this document. Submit your feedback at http://bit.ly/isi-docfeedback._________________
___________________________
20 - EMC Isilon Customer Troubleshooting Guide: Hardware – Add a Drive to a Node
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