Eating an ElephantHow to Analyze Big Data in the

Call Center

Yishay CarmielCEO, S-Infinity

Gilad OdinakCTO, Spoken

David MilsteinVP of

Development, Spoken

Gaurav RaiVP Business

Insights, HyperQuality

Mike TrotterModerator

#Boost14

Source: IBM Big Data Hub

http://www.ibmbigdatahub.com/infographic/four-vs-big-data #Boost14

4

Google’s Flu Predictor

“a well-known miss”

#Boost14

Yishay CarmielCEO, S-Infinity

Gilad OdinakCTO, Spoken

David MilsteinVP of

Development, Spoken

Gaurav RaiVP Business

Insights, HyperQuality

Mike TrotterModerator

#Boost14

This slide content is available at:http://www.hyperquality.com/Boost/slides