Transcript
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Designing for eHealth Literacy: The Role of

Systems, Social Media and Networks

Cameron  D.  Norman  PhD  Dalla  Lana  School  of  Public  Health  

University  of  Toronto  Youth  Voices  Research  Group  

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Learning Objectives

• Identify opportunities to use social media to engage peers and patients

• Identify strategies to use technology to facilitate communication with low and high literacy patients and peers

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eHealth literacy is defined as: “the ability to seek, find, understand, and Appraise health information from electronic sources and apply the knowledge gained to addressing or solving a health problem.” -- Norman, CD & Skinner, HA (2006). Journal of Medical Internet Research 8 (2)

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Design: Planning and making things with intention; it is about making intent real

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Systems Thinking:

Not everything happens as we intend

Things – people, ideas, technologies, and outcomes – connect

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⋯.Understanding these connections can help us better leverage the power of networks for health literacy promotion

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Social media

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Conversation

Relationships

Transparency

Community Exchange

Innovation Opportunity

Expression Communication

Collaboration

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Getting in Sync About eHealth literacy:

Engaging Youth & Youth Adults Through Social Media

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Video: Literacy in Motion

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Photography: A picture is worth a thousand words⋯

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5/1/11   18  

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Diffusion of Content

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Integrated Strategy

www.youth4health.ca  www.youthvoices.ca    www.navigatethis.org  

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One conversation, many pathways⋯

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Outcomes & Activities

•  # visits - reach •  # referrals •  # likes/friends/followers

•  #posts •  Meaningful conversations

•  New ideas and feedback on existing ones

•  Site statistics (e.g., Google Analytics)

•  Tweet following tools (e.g. hashtag search)

•  Social network analysis

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Contact:

Cameron D. Norman PhD

Email: [email protected]

Twitter: @cdnorman @yvresearch

Web: censemaking.wordpress.com

www.youthvoices.ca


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