FOR AIRPORTS & AIRLINES
Airlines
With the steady growth of the competition in Commercial Aviation,airlines all over the world tend to:
At the same time:
ticket price
revenues from ancillaryproducts and services
GENERATE
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customer satisfactionIMPROVEREDUCE
customer loyaltyGROW
Airports
Airports, being the main facilities used by Airlines are focused on:
These goals can be achieved through efficientairport facility management, providing:
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
ATTRACTING KEEPINGmore airlines
Сomfort and convenience for both airlines and passengers
passengers happy
High-level airport services and amenities
Safety and security
Global Airline Trends
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
of airlines are planningto provide “walk to gate” times
62%of airlines are planningto provide bag collection details
63%
of airlines will be providingin-flight Wi-Fi by the end of 2019
*information provided by SITA “The Airline IT Trends in 2016”
74%of airlines will enable multimediastreaming to the smart deviceby the end of 2019
70%
Global Airline Trends
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential*information provided by SITA “The Airline IT Trends in 2016”
of Airlines believe that improving of customer satisfactionis the major benefit77%Through the passenger’s own device,airlines are focused on providing:
Connectivity
Entertainment
of check-ins will be donevia mobile app by 2019
31%
of airlines will offer flightbooking through an app
18%
of airline revenues willbe generated through mobile apps
14%
Leantegra Solutions
ProximityMarketing
Discover real-time indoor locationof individuals and objects
via Wi-Fi, BLE, UWB
Real-time LocationSystem (RTLS)
Get a deep insight into location data,such as foot traffic, dwell time,
and other metrics
LocationAnalytics
CONNECTED VENUE OPERATOR (CVO) PLATFORMenables:
ALLOWING TO
Engage your audienceusing iBeacon, Eddystoneand proximity campaigns
Increase operational efficiencyImprove indoor asset management Ensure security of premises and assetsOptimize staffing level and efficiency
Measure Location PopularityAccurately calculatea number of Visitors and PassersbyView a number of Returned and New VisitorsIdentify an Average Dwell Time
Increase foot trafficMultiply visitor-to-customer conversionEngage visitors Enhance client experience
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Proximity Marketing
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
one can send:
AND OFFER:
Flight status Time to Gatelocation-based notificationsupdates
Proximity MarketingAnalytics
Location Analyticsmeasure the actual impactpromo campaigns renderon foot traffic behavior
assess Proximity Marketingcampaign results
Baggage-related info(missing bag communication,lost bag reporting)
Launch alert service
With the Leantegra Proximity Marketing
informing passengers and visitorsof an emergency situation
Promo Contentsponsored by bars& restaurants, or shops
Available Ticket Discountssponsored by air carriers
AND analyze:
Mobile Application
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
These services may be available via a mobile app:
PROVIDE Adviseautomatic passengercheck-in
travellers on gate changes,flight delays
Display Showa list of airport amenitiesand timetables
information on groundtransport services
Including the ancillary services:
Lounge access Wi-Fi and seating
Car rental Travel insurance
Airline Case Study - KLM
In 2014, KLM introduced Android and iOS apps that providepassengers who transfer at Amsterdam Airport Schiphol with:
As a result, ensuring:
A map of the airport witha route to a passenger’sgate
The route and walking timeare updated each tima passenger passes a beacon
Time required to walkto a gate
On-time boarding Enhanced customer experience(make the trip less stressful,but more enjoyable one)Improved navigation
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
IN 2014 NOW TOMORROW
Airline Case Study - easyJet
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easyJet installedthe beacon technology at:
easyJetis currently providing:
easyJetis planning to:
London Luton Airport (LTN)
London Gatwick Airport (LGW)
Paris Charles de Gaulle Airport (CDG)
Customer notification about the listof documents they should have readyat bag drop and security areas
Access to the boarding passin a single “swipe”
Support individual wayfinding
Direct a passenger to a differentlocation if he/she has another kindof baggage (ski, a baby stroller, etc.)
Real-time Location System (RTLS) allows to identify:
an averagedwell time
passenger foot traffic
popularzones and routes
Based on the above information,Airport Operations can take decisions on:
personnel level requiredat different airport amenities
measures that have to be takento ensure on-time boarding
ways to decrease Passenger Dwell Timeat a specific area (eliminate crowds,reduce customer wait time)
development of the current airport facilities,based on the most popular amenities / services
RTLS
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Case Study - Boryspil Airport (Terminal D)
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Leantegra Stage 1 installation covers 2000 sq meters with 12 WiRange devices and 1 PowerGate installed.The customer's goal is to ensure compliance with the standard service quality requirements:
Passenger wait time (in a line)in front of the Security Controldoes not have to exceed15 minutes
Passenger wait time in frontof the Passport Control doesnot have to exceed 15 minutes
Case Study - Boryspil Airport (Terminal D)
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Project Stage 1 — How it works:
Leantegra RTLS collects non-personified datavia BLE and Wi-Fi from smart devices
The system detects the above devices,and identifies passengers’ routes
RTLS enables measuring the Dwell Time,the time a passenger spends in a particular zone
The Leantegra solution performs passengercalculation in queues
A user can generate real-time and historic location datareports in CVO Portal, like: Number of Passengers,Average Dwell Time, and Pass Time etc.
Result:
While using beacon technology, Frankfurt Airportintroduced an app (Android and iOS) that provides
Case Study - Frankfurt Airport
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Indoor positioning Indoor navigation
The mobile app features include:
more than 61 million passengers profit from these servicesannually. The covered area is over 110 hectares,with more than 1000 Points of Interest and around30 km of passenger routes recorded.
Mobile check-in Navigation to gates
Real time flightinformation
Shops, restaurants, loungesand facilities locator
Parking assistantwith tariff calculator
Airport online shopping(with an incentive program)
Introduction
47 team membersand growing
Kyiv,New York, Sunnyvale (CA),
Tel Aviv, Copenhagen
IoT hardware and software,wireless, indoor positioning
& GIS, Big Data
Advancedtechnical expertise
retail analytics, mobile marketing, smart city, smart parking, venue
security & safety
Emergingdomain expertise
Device demo kits, SDK, API, demo portal
Quick start —try today!
Leantegra is an IoT company developing SOFTWARE-HARDWARE productsfor foot traffic engagement and analysis.
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
CONNECTED VENUE OPERATOR (CVO) PLATFORMis the core Leantegra product which аllows to:
perform indoormovement tracking
identify real-time locationof individuals and assets
collect and processlocation data
analyzethe information gathered
create, run and analyzeProximity Marketing Campaigns
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© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Products
CVO Platform provides an integrated, based on real-time location data,stack of SOFTWARE and HARDWARE
CVO PortalWiBeat BLE WiBeat UWB WiRange
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
Products