Download - Demand and supply management
We act towards sustainable Impact
Demand and Supply Management & Partnerships and Co-delivery
We act towards sustainable Impact
Analyze Plan
DeliverRetain & Scale
up!
Accountability
We act towards sustainable Impact
Partnership
Relevance
Supply &
DemandGovernm
ent Relation
s
StudentMarket
HistoricalData
Performance
Potential
NPS
ExternalAnalysis
We act towards sustainable Impact
Source of Data•MyAIESEC.net•DAAL•AFT (Available Form Tracker)•Customer Gauge•OP & ORS
We act towards sustainable Impact
Level of Operations
PastPerformance
PotentialEntities
Sub-regionalTrend
Ways of How to
Select Your Partner!
We act towards sustainable Impact
Level of Operations
THE PHILIPPIN
ES
UNITED STATES
NIGERIA
AUSTRALIA
SRI L
ANKA
SERBIA
TOGO
THE NETHERLA
NDS
HONG KONG
TANZANIA
PAKISTAN
BULGARIA
MOROCCO
FRANCE
KOREA
VENEZUELA
UGANDA
NORWAY
GEORGIA
ETHIOPIA
0
50
100
150
200
250
300
350
400
450
500469466
447421416414407
390388366358
341336325318311294293
272256245239236235231
205180175173
150144143140137128126126110108101
We act towards sustainable Impact
PastPerformance
We act towards sustainable Impact
PastPerformance
Bel
gium
Ben
in
Bra
zil
China
(mai
nlan
d)
Colom
bia
Coted
'ivor
e
Czech
Rep
ublic
Den
mar
k
Gab
on
Ger
man
y
Gha
na
Indi
a
Irel
and
Ken
ya
Kor
ea
Russia
Slov
akia
Sout
h Afr
ica
Taiwan
Tanza
nia
Net
herlan
ds
Togo
Turke
y
Uga
nda
UK
02468
101214
iGCDP 01.07.12 – 30.06.13
We act towards sustainable Impact
PastPerformance
Benin
Cameroon
Cote d'ivoire
Denmark
Finland
GhanaIndia
ItalyKenya
Malta
OmanSe
rbia
Togo
Turkey
Ukarin
e0
50
100
150
200
250
oGCDP 01.07.12 – 30.06.13
Column1 Column2 Column3
We act towards sustainable Impact
PotentialEntities
We act towards sustainable Impact
West Africa West Africa 496
Nigeria Togo 208
Benin Nigeria 44
Ghana Nigeria 39
Cote d’Ivoire Nigeria 34
Cameroon Nigeria 14
Sub-regionalTrend
We act towards sustainable Impact
GoalsElemen
ts Setting
Timeline
# of GCDPRealizatio
ns
• KPIs:• # of TNs Raised• # of EPs Raised• # of Matched Forms
NPS Score
• KPIs:• Response Rate• % of Promoters
We act towards sustainable Impact
GoalsElemen
ts Setting
Timeline
Issues + Projects
• Selection of issues/projects
• Marketing materials• Promotion Support
Internship Details
• Duration of internship• Start/End Dates• Job Descriptions• EP profile/background• Preparation of EPs• EPs break period
duration and time
Logistical Arrangements
• Specification of:• Accommodation –
Location & Type• Airport pick-up • Transportation
Investments
• Product Pricing• Incentives• HR Capacity
We act towards sustainable Impact
GoalsElemen
ts Setting
Timeline
TN RaisesEP Raises
Matching Period
Realization Period
We act towards sustainable Impact
Capacity/HR
Partnership Manager
CEEDers
EP Team Leader
Communication
Defining the ChannelWeekly
Partnership Manager Meetings
Firefighting
Visits/Feedback
EP Preparation
Sending Entity Preparation
Hosting Entity Preparation
Communication Elements in
Delivery
We act towards sustainable Impact
Feedback
Feedback Implementation Plan
Planning for the next PeriodGoals
Elements
SettingTimeline
We act towards sustainable Impact
Accountability
We act towards sustainable Impact
Co-delivery
We act towards sustainable Impact
- Ancient Chinese Saying
One bowl makes no sound, Two bowls Dingding-DoundDound!
We act towards sustainable Impact
This doesn't’t happen without 2 ppl’s efforts
We act towards sustainable Impact
Co-delivery• Co-delivery is a more concrete way to do cooperations, in order to provide more and better experiences.
• The responsibilities are shared between the host and sending entity.
• The main focus is the development of the EP/Trainee.
Accountability
We act towards sustainable Impact
Home Entity Side
-EP Lead Delivery and Logistical Support
(Check In)
-Re-Integration Seminar- Improvement of OGX
product & processes based on customer feedback-Improvement of ICX
product & processes based on customer feedback
- OPS- Introducing EPs to AIESEC- Logistical support of EPs
for the internship- Preparation Webinars
- Expectations setting on JD
-Assure Response Rate of the realized experiences
-Assure Response Rate of the completed experiences
-Attend NPS Webinars-Implement NPS Culture-Assure Response Rate of the matched experiences
Post - Exchange
Exchange
NP
S
Pre- Exchange
C o - d e l i v e r y F l o w
Op
era
tion
s
We act towards sustainable Impact
Host Entity Side
-EP Lead Delivery and Logistical Support
(Check In)
-Re Integration Seminnar- Improvement of OGX
product & processes based on customer feedback-Improvement of ICX
product & processes based on customer feedback
-- OPS- Introducing EPs to AIESEC- Logistical support of EPs
for the internship-Preparation Webinars- Expectations setting on JD
-Assure Response Rate of the realized experiences
-Assure Response Rate of the completed experiences
-Attend NPS Webinars-Implement NPS Culture
--Assure Response Rate of the matched experiences
Post - Exchange
Exchange
NP
S
Pre- Exchange
C o - d e l i v e r y F l o w
Op
era
tion
s
We act towards sustainable Impact
C o D e l i v e r y F l o w – Check List
-EP Lead Delivery and Logistical Support
(Check In)
-Re-Integration Seminar- Improvement of ICX
product & processes based on customer feedback-Improvement of OGX
product & processes based on customer feedback
- OPS- Introducing EPs to AIESEC- Logistical support of EPs
for the internship- Preparation Webinars
- Expectations setting on JD
-Assure Response Rate of the realized experiences
-Assure Response Rate of the completed experiences
-Attend NPS Webinars-Implement NPS Culture
-Assure Response Rate of the matched experiences
Post - Exchange
Exchange
Op
era
tion
sN
PS
Pre- Exchange
C o - d e l i v e r y F l o w
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Recap
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Analyze
Plan
Deliver
Retain &
Scale up!
Accountability
We act towards sustainable Impact
So HOW do we Make this GCDP
Partnership Happen ?
We act towards sustainable Impact
GCDP Partnership Tool
Yeeeaaa !!!!!
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Let’s Practice !!!
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QUESTIONS !!! :D
We act towards sustainable Impact
GCDP LC-LC Partnership Tool Available
Meet
Daniel and Jibola