Customer Services
A Complete Selection of Premium Shipping and Logistics Services to Mexico
• Courier Services• Electro domestic items• LTL Transport• Cross-Border Moving
Services
• Door to Door Delivery • Priority Delivery• Express Services• Commercial Transport
Retail Store Programs
DATT Express Packaging and Courier Services to Mexico provides Outstanding Revenues for the Local Store and Independent Networks
• 24/7 Call-Center• Marketing Materials• Personnel Training• BBB Accredited
Business
• Lucrative Commissions
• Risk-Free Processing• Simple Order Process• In-Store Pickups
Our MissionCOMMITTED TO PROMPT DELIVERY AND CLIENT SATISFACTION
DATT intends to…• Expand and improve our business though
dedication to excellence.• Maintain a financially strong company and build
an impeccable reputation in the industry.• Support all our business partners so they can
achieve their goals and personal development.• Dedicate ourselves to becoming a responsible,
compassionate and sustainable company making a positive difference in the communities we serve.
Marketing Materials
DATT Express Executes Targeted Promotions and Creates Marketing that Energize the retail Environment • Mothers Day
specials• Summer deals • Mexican
Independence
• Monthly promotions • Customized deals• Coupons
• Regular service delivery to Mexico is approximately 10 business days
• 90% of deliveries are direct to residential addresses
• 10% are directed to one of our partners in Mexico for customer pickup (Servicio Ocurre)
• Store pickups are weekly based on the route
Store Pickup and Home Delivery
TechnologyOur proprietary Point-of-Sale network has the resources to satisfy the logistics needs of any shipper, from consumer to manufacturer.
• Real time tracking• Instant Reporting of package location • Access through personal digital device, local agency
or Call-Center• Turnkey deployment in any store environment• User-friendly interface for in-store ordering• Cloud-based technology is secure and robust.
DATT expedites and improves service by directly delivering to Mexico through proprietary equipment and personnel, as well as subcontracting of major shippers, i.e. USPS, UPS, FedEx, et al
Logistics
• State-of-the art technology and infrastructure ensures timely delivery of all types of cargo between the U.S. to Mexico.
• We meet customer needs through robust delivery services, giving the consumer flexibility in timeframes as well as delivery locations to all 32 Mexican states.
Warehouses and 3rd-party pickups Datt Express provides
cost-efficient pickups with proprietary equipment and routes as well as third—party partners, i.e. USPS, UPS, FEDEX, et al.
Warehouses
Customer Support
• A professionally trained customer service department provides the support to assure that customer’s packages are delivered in a secure and timely way.
• Customer can verify addresses, available geographic coverage and confirmation of
• delivery via one toll-free call
BILINGUAL CALL-CENTER IS AVAILABLE
SEVEN DAYS A WEEK FOR
QUESTIONS, TRACKING OR
ANY OTHER CUSTOMER CONCERNS
888 600 3288