Download - Customer Testimonials
Sabre® CentralCommandSM
with Agresso
customer testimonials:
Adelman Travel Group
Wal*Mart Global Travel Services
January 2004
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Sabre CentralCommand with Agresso
The first fully integrated end-to-end business information system for travel agencies
Reconciles travel and financial information for unparalleled capabilities to measure, understand and manage your business
Provides significant cost savings and improves productivity through streamlined procedures
Available on-site or as an Application Services Provider (ASP) solution
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Financial ProcessingBalance TablesAd Hoc QueryingReportingGlobal CapabilityMulti-currency processingMulti-lingual financialsMulti-GDS
Sabre CentralCommand with Agresso
Financial andClient Servicesapplications
BudgetingCash General LedgerAccounts ReceivableAccounts PayableCustomer StatementsAgent StatementsBank Reconciliation
Travelapplications
BSP / ARC / IARSales Entry / ModifyInterface ManagerData ParseMaster FilesReconciliationData Validation
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Sabre CentralCommand with Agresso
The described benefits of using Sabre CentralCommand with Agresso were furnished by actual customers of the application. Result may vary by user.
Sabre Travel Network cannot guarantee that a customer will see equivalent benefit described by other customers.
Customer Testimonials
Amy Skaar, Controller Adelman Travel Group
R. Shawn McGrew
ARC Manager/Corporate Travel AnalystWal*Mart Global Travel Services
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Customer Testimonials
Ranked among the Top 30 US Travel management Companies, Adelman currently services a broad range of customers ranging from $500,000 to $15,000,000 in annual air sales. In 2004 they will process in excess of 350,000 air transactions.
Sabre CentralCommand is able to feed their reporting system daily as well as meeting the internal needs of Adelman’s Diverse Vacations, Account Management and Meetings Divisions.
Adelman Travel Group
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Customer Testimonials
Adelman Travel Group — Transformation of a business
Floundering Hey this is Cool! How did we live without it ?
Installation
Training
Base Functionality
Getting the Job done
Automation of JE’s
Emailing Stmts & Reports
Customizing views
Automated invoice approval
Consolidated hotel/car
Billing
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PayrollExpense Reporting
NPC/Pegasus
Branch F/S
ADP•Auto entry payroll department
•Improved confidentiality
•Reduced time by 75%
•1722 lines of data!
Concur• Auto entry• Improved
details with name
• Reduced time by 75%
• 1138 lines of data!
NPC•Auto import of cash receipts
•Auto match of Southwest
•Now at customer level
•Better data and 50% time savings
Excel•Macro drivenProcess replaced
•70 stmts in 10 minutes
•Reduced time by 75%
Adelman Travel Group — How far have we come?
Customer Testimonials
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Customer Testimonials
Adelman Travel Group — Costs saved per transaction
Agresso Advantage
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2003 2004 2005
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$1.20
$1.40
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AirHotelCost Per
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Customer Testimonials
Monthly Agresso Savings $16,000
Monthly Productivity Increase $ 9,475
Monthly Savings $25,475
Adelman’s ANNUAL SAVINGS $305,723
Adelman Travel Group — Aggregate $ and ¢
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Customer Testimonials
“ I am very satisfied with the efficiencies Sabre CentralCommand has been able to provide to Adelman Travel. As a growth oriented organization, the ability to make timely decisions is paramount to success.
We are constantly developing new parameters for measuring the success of our operations, and CentralCommand has been able to easily adapt to those changes. We are light years ahead of where we were before, and I envision this experience continuing. ”
– Amy Skaar, Controller Adelman Travel Group
Adelman Travel Group — Customer Quote
Customer Testimonials
Amy Skaar, Controller Adelman Travel Group
R. Shawn McGrew
ARC Manager/Corporate Travel AnalystWal*Mart Global Travel Services
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Customer Testimonials
As part of the world's largest retailer, the Wal*Mart Global Travel Services Group is still fairly young, but is one of the fastest growing divisions. In 2004, the Corporate Travel Department will issue approx. 85,000 tickets.
It is absolutely critical to have efficient reconciliation processes to accurately capture data in order to provide reporting to multiple levels of management quickly. Wal*Mart executives have industry leading expectations in the quality and quantity in the data they receive.
Wal*Mart Global Travel Services
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Customer Testimonials
Wal*Mart Global Travel Services
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Customer Testimonials
Average - 1600 transactions per week (includes - straight sales/refunds/debit memos/exchanges)
Reports
25 weekly reports (agents/marketshare/online bookings, etc)
23 Executive quarterly reports (each with 10 components)
Weekly adhoc report requests
Over 2300 reports annually
Wal*Mart Global Travel Services
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Customer Testimonials
Security-Air
Pre 9/11 — relied on 3rd party reporting(usually 2-3 weeks behind)
Post 9/11 — Travelbase — quicker, but not accurate(within the week, but tables complicated/confusing)
Post 9/11 — Sabre CentralCommand — matter of seconds (ability to run a query and export in Excel in <30 sec.)
Wal*Mart Global Travel Services
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Customer Testimonials
Security-Hotel
Previously relied solely on suppliers for reporting
Travelbase helped capture more, but sometimes GK segments not included in reports
Sabre CentralCommand allows to capture straight from the ‘Hotel’ tables enabling to capture more hotel bookings making them reportable
Wal*Mart Global Travel Services
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Customer Testimonials
Excelerator
Allows pre-set templates
Ability to save file immediately
Formulas … save the day!
Cuts down on time/energy
Meet company standards
Wal*Mart Global Travel Services
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Customer Testimonials
Errors
Minimized
Modifiable errors
Fatal errors easier to track
Warning messages cut back on looking for errors
Wal*Mart Global Travel Services
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Customer Testimonials
Time-Saved (approximate)
Manual ARC reconciliation vs. Sabre CentralCommand —
Saved 3 hours
Correcting errors —
Saved 2-3 hours
Reporting
Saved 2 hours weekly reports
Saved 92 hours on Exec reports
Saved 15-100 minutes on adhoc reports
Wal*Mart Global Travel Services
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Customer Testimonials
Help/Support Desk
Quick/Turn-around
Reliable
Responsive
Website user friendly
Knowledgeable
Willing to find solutions
Wal*Mart Global Travel Services
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Customer Testimonials
“The capabilities of Sabre CentralCommand have allowed us to move our business to a higher level. We (Wal*Mart Stores, Inc.), as a global company need the ability to implement our practices across the globe to have standard levels of not only capturing data, but also in the reporting of this data.
Sabre CentralCommand allows us to do this in a timely fashion while saving our company money which ultimately translates into savings for our customers worldwide. ”
– R. Shawn McGrew, ARC Manager/Corporate Travel Analyst Wal*Mart Global Travel Services
Wal*Mart Global Travel Services
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Advantages of CentralCommand
Enable managers to understand, develop and operate their business better
Provide significant cost savings and maximum return on investment
Empower employees and decentralize responsibility
Improve productivity through 24 x 7 access and streamlined procedures
Drastically reduce end user training requirements
Deliver access to critical business information
Enable + Empower + Improve + Deliver = Success
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