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Customer Data Integration Solutions Definition and Benefits
Presented By RHBS http://www.RHBS.me
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Customer Data Integration or CDI is the process of combining customer information from various customer data resources
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Like; sales process information, shipping process information and bookkeeping process information resources, of an organization.
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It involves a combination or technologies and processes to track, store and share customer data.
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Customer data integration provides timely, complete and accurate analytics and reports.
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Accurate analytics and reports that help an enterprise to enhance its customer relationship management (CRM).
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The CRM-based software programs of CDI solutions help the systems to identify each customer separately.
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These software programs tracks a particular customer's preferences, activities, transactions and number of visits etc.
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CDI systems then provide specified reports about each customer, especially about good customer.
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This feature helps the companies to understand each customer individually and design customized plans for each of them.
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Today customer data integration practices are carried out by all sorts of, small, medium and large, business organizations.
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