Download - Creating On Line Police
Jaque Davison Davison Associates
(703) [email protected]
Creating Volunteer Online Police in Virtual Worlds
“Because behind every Avatar there is a real person!”
©2009All Rights Reserved
Overview
• Guidelines – Terms of service• Crimes and enforcement tools• Organization• Training academy• Implementation
• Set by the owner• Shrink-wrap principle• Failing got follow is grounds to
deny service– Too many users for the owner– Community talent
• Real crimes require real police
Guidelines - Terms of Service
Crimes
• Flaming• Land disputes• Vandalism • Stalking • Content violation • Account theft
– Password cracking– Social engineering– Credit card fraud *
Enforcement Tools
• Muting• Suspension of rights• Ejection• Banning• Object deletion• Special Bots
– Manifesting as an Avatar– Multiple location presence– Teleporting– Chat capability– Object copy and move functions– Chat and incident logging
Special Tools
Organization
Core Leadership•Owner Liaison•Recruiting•Accounts•Discipline
Training Academy•Recruiting
•Academics•Simulations
•Filtering
Technical Services•Records
•Bots•Anti Hacking
Team Leader(s)•Officers
Academy
Training Sites
Academy Tracking
Patrolling
Ejection Technique
• Change the subject• Use humor• Capture chat• Warn in whisper• Warn in bold• Eject• Report
• The user name• The user's IP address • The date and the time • The world where the infraction
occurred• A transcript of the offending text
taken from a chat log
Implementation
• Step 1 Policy and procedures• Step 2 Initial operations
– Involve the community– Recruit
• Step 3 sustainment– Set up the academy– Record keeping– Special operations
A Sign on the Wall
AWSource
TRADOC World
UCanFnsh
The briefing is over…
The White Paper “Creating Volunteer Online Police in Virtual Worlds” is available on request from:[email protected]
