Corporate Athlete®: What is it and why are
we interested?Jim Saveland
Program Manager for Human Factors & Risk Mgt RD&A
R5 Safety Officer’s WorkshopSan Bernardino, CA
January 26, 2012
Employee Engagement
SafetyEngagement
Sessions
Safety
Risk
Performance
My Bias - Our mental models of Performance: --guided by sports psychology --informed by trauma psychology
What’s Missing???http://www.youtube.com/watch?v=_l12ByOyzO0&feature=relmfu Jim Loehr and Jack Groppel, 2:15
Health & Safety
RiAnIn
P
???
Classroom Exercise Think about past event
characterized by high performance (proud) Tell the story What were the key ingredients?
Think about a past event characterized by low performance Tell the story What were the key ingredients?
What’s your model/theory of performance?
Bull-S&!% Meter
CS
BS
ES
AKA “Crap Detector”
My Touchstone Selection process Coaching model Immediate candid feedback Enjoyment and humor Challenging goals/tasks Investment in personal development
Explicitly taught sport psychology Responsibility Peer-Pressure Competition & Cooperation
Look for:Importance of ConfidenceOscillation Relaxation, Focus, BreathingGoals: result vs. processCoachingImmediate feedbackDifferent perspectivesMental component Cues Mind wanderingSmilingDietBalance stress/recoverySafe environment for noncatastrophic failure
Biathlon: How They Train (6:50)http://www.youtube.com/watch?v=5XIB7ydkplc
PAS and Performance Appraisals (AD-435)Individual Development Plan (FS-6100-2)
Health & Wellness
CISD SPEC
SAIG
Zero FatalitiesReally?
Achieving the ImpossibleDan Jansen and Jim Loehr (3:55)http://www.youtube.com/watch?v=EQFTaMsFkuQ
Roger Bannister May 6, 1954
Resiliencyhttp://www.youtube.com/watch?v=-eMYS_yl2wE&feature=relmfu Jim Loehr and Jack Groppel, 2:34
http://www.youtube.com/watch?v=tdDJl5swHjg http://www.army.mil/csf/ http://www.youtube.com/watch?v=MQJvHOeAaU4&feature=related http://www.youtube.com/watch?NR=1&v=hJETXdnZ7TQ
Comprehensive Soldier Fitness
PERMA - Flourishing Positive emotion Engagement Relationships Meaning Accomplishment
Well being as a national goal, measuring it, 3:38http://www.youtube.com/watch?v=zKqVy1OUI8E&feature=related
http://www.youtube.com/watch?v=As-g_dwgJig 6:22
http://www.thersa.org/events/video/vision-videos/martin-seligman 24:49
Seligman
Corporate Athlete® Modules
Energy Management for Full Engagement
Nutrition for Energy Management Movement for Energy Management
HUMAN ENERGY CRISIS
Our most critical resource is our energy Most fail to manage it effectively
ENERGY MANAGEMENT
Expand capacity to perform in high stress environments without compromising health and happiness
Expand capacity to make personal change
Objectives:
must perform under conditions of intense pressure
numbers drive everything brutal accountability last year’s records become next year’s baselines taking care of one’s body is taking care of
business
Professional Athletes…
moment to moment laser focus is required to excel
pushed to do more every year without the right energy, achieving
performance goals becomes too difficult
Professional Athletes…
PROFESSIONAL ATHLETES
Training 90% 10%Hours worked 4-6/day
8-12/dayCareer span 7-10 years 30+ years
CORPORATEATHLETES
Corporate Athletes = Ultimate Athletes
Corporate Athletes Must Train!
The acquired ability to intentionally invest your full and best energy, right here, right now.
FULL ENGAGEMENT
ENERGY IS FOUR-DIMENSIONAL
Full Engagement requires you to be…
spiritually
mentally
emotionally
physically
alignedfocuse
dconnected
energized
Mindfulness practices expand the capacity for full
engagement.Full Engagement Exercises: Gratefulness Patience or Self-
Confidence Compassion
Purpose-driven Commitment Passion Principle-centered
Spiritual Dimension
Energy associated with our deepest values
Fully present moment to moment Laser-focus Skillful storytelling Full awareness
Mental Dimension
Opportunity-based emotions Interpersonal effectiveness Confidence
Emotional Dimension
Nutrition Fitness Sleep Recovery
Physical Dimension
The Pathway to Deepening Engagement
Where have you been?
(Past)
What course corrections are required now? (Present) Where are you
going? (Future)
Strategic Recovery(in all dimensions)
Energy expenditure must be balanced with energy recovery.
spirituallymentally
emotionally
physically
Typical Profile of Business Professionals
Not enough stress Not enough recovery
Recovery Exercise
Ultimate mission Training mission Old story New story Supporting rituals Accountability
THE CHANGE PROCESS
We are creatures of habit and routine.
Consciously acquired routines that serve a mission
Rituals
1. Link to training mission & new story2. Invest energy for 90 days3. Be precise in timing & behavior4. Acquire only a few at a time5. Focus on what you want6. Create supportive environment
Six keys to building rituals
Summary Health-Safety-Performance tightly
coupled Corporate Athlete is about:
Full Engagement and Resilience Energy Management in all 4 dimensions Effective Personal Change Process
Foundation of a comprehensive fitness program (Pair it with MMFT)
HPI Commercial
0.32
Extra Slides
Possible Handouts Human Resilience Reading List Walsh Article Corporate Athlete Article Cornum Article Mindfulness Theory Article
Commercial, 0:30http://www.youtube.com/watch?v=iWYRH5jnQBo
Dan Jansen Videos
Resiliency – Looking Forward, 2:24http://www.youtube.com/watch?v=nbzohtyiZP8&feature=relmfu
Benefits of Recovery, 2:24http://www.youtube.com/watch?v=f5mmbYxux1M&feature=relmfu
Human Performance Spectrum
0Elite
PerformanceDysfunction PTSD Depression Anxiety Adaptation
toSTRESS
LicensedTherapists
ProfessionalCoaches
- Athletes- Special Forces
Peer-Support / Peer-Coaching
TraumaPsychology
Sport & ExercisePsychology
Life-ThreatHelplessnessBetrayal
PurposeAutonomyMastery
AccomplishMission
Learning
Prepare – Do – Reflect
ReflectPrepareOutcome:GoodRoutineBad - Miss - False AlarmUgly
- Expertise- Intuition- Improvisation- Surprise- Mindsight/ Body Sensation- Emotion Regulation
System 1 S 2
Self- Confidence Self- Compassion
Leader’s IntentGoalsAssessmentsVisualizationDesign/PlanSystems ViewControlled ExperimentsDeliberate Practice
“Pre-mortem”AbileneBig Hole AAR
Journaling
S 1 System 2 S 1 System 2
Theory / Worldview / Cultural Matrix (Pragmatism)
Data Analysis
Storytelling
AccomplishMission
Learning
Prepare – Do – Reflect (MMFT)
ReflectPrepareOutcome:GoodRoutineBad - Miss - False AlarmUgly
- Expertise- Intuition- Improvisation- Surprise- Mindsight/ Body Sensation- Emotion Regulation
System 1 S 2
Self- Confidence Self- Compassion
Leader’s IntentGoalsAssessmentsVisualizationDesign/PlanSystems ViewControlled ExperimentsDeliberate Practice
“Pre-mortem”AbileneBig Hole AAR
Journaling
Theory / Worldview / Cultural Matrix (Pragmatism)
Data Analysis
Storytelling
S 1 System 2 S 1 System 2
Human Intuition Sometimes marvelous (Naturalistic
Decision Making - NDM), sometimes flawed (Heuristics & Biases - HB)
Simon (1992) offered a concise definition of skilled intuition that we both endorse: “The situation has provided a cue: This cue has given the expert access to information stored in memory, and the information provides the answer. Intuition is nothing more and nothing less than recognition” (p. 155). The model of intuition as recognition is helpful in several ways. First, it demystifies intuition.
Conditions for Intuitive ExpertiseDaniel Kahneman and Gary KleinAmerican Psychologist, Sep 2009
Goals Conscious/Unconscious Outcome – e.g. placement in a race,
“top 20” Performance – e.g. certain time, “run
a 40 min 10K” Process – e.g. how you compete,
“maintain form” Long/Short-term (macro >16wks,
meso, micro <14 days) Daily training goals – building self-
confidence SMART
Science First What’s the theory (behind the
scenes)? What’s the body of empirical
scientific evidence? Are you doing controlled
experiments? Run any simulations?
(or otherwise testing your hypothesis/assumptions
Question everything! Skeptic – raise questions and cast doubt
on what others believe to be true Critic – analyze and make judgments
based on careful observation and thoughtful reflection
Towards a “Truly” Scientific Management: The Concept of
Organization Health Spirit of inquiry, Commitment to truth Scientific Attitude
Hypothetical Spirit Experimentalism
Organizations as adaptive structures coping with various environments
Effectiveness – competence, mastery, problem solving
Intergroup conflict and action researchWarren Bennis 1962
Frederick Winslow TaylorPrinciples of Scientific Management, 1911
Accountability Self Peer Reverse Supervisor
“Back in 1981, Major General Jack Galvin told Captain Petraeus that the mostimportant part of the job as an aide was to criticize his boss: ‘It’s my job torun the division, and it’s your job to critique me.’ Petraeus protested but Galvininsisted.”Tim Harford, Adapt: Why success always starts with failure p. 61