Download - Copyright © 2006, Solbourne Confidential Oracle UPK and Solbourne’s UPK Accelerator April 27, 2007
Copyright © 2006,Solbourne Confidential
Oracle UPK and Oracle UPK and Solbourne’s UPK Solbourne’s UPK
AcceleratorAccelerator
April 27, 2007
2Copyright © 2006,Solbourne Confidential
Points to CoverPoints to Cover
What is UPK?
UPK Accelerator Demonstration
Solbourne’s UPK Accelerator ProgramDescription
Value and advantage
Questions and Answers
3Copyright © 2006,Solbourne Confidential
What is UPK?What is UPK?
UPK Developer – single-source platform for developing and customizing content. Recording technology that enables content creation by simply doing the task in the Oracle application.
UPK Usage Tracking – allows organizations to measure user competency and user adoption of their organizations applications. Also used to identify areas in the application where users require additional training and support. (included with the UPK Developer)
UPK Content
4Copyright © 2006,Solbourne Confidential
Importance of Training End UsersImportance of Training End UsersOf the 437 companies that responded to the survey, 76% face user competency challenges related to their ERP system*
* From the Meta Group
5Copyright © 2006,Solbourne Confidential
Importance of Training End UsersImportance of Training End Users
Excessive support costUntrained users require 3 to 6 times more support than trained users *
Decreased productivityUntrained user may take up to 5 hours to achieve the same skill level that it takes a trained employee 1 hour to achieve*
* From Gartner Inc.
6Copyright © 2006,Solbourne Confidential
UPK in the Upgrade and Implementation LifecycleUPK in the Upgrade and Implementation Lifecycle
7Copyright © 2006,Solbourne Confidential
UPK Accelerator DemoUPK Accelerator DemoLet’s take a look at UPK and Solbourne’s UPK Accelerator Baseline Library!
UPK Accelerator sample topicsUPK Accelerator topic listUPK recording demoPublish documentation and online tutorials
For more information, go to the Oracle Solutions Factory – http://launch.oracle.com – Password is ISUPK
Interactive UPK demoCustomer success storiesAdditional sample content
8Copyright © 2006,Solbourne Confidential
A Complete Documentation/E-Learning A Complete Documentation/E-Learning SolutionSolution
UPK Accelerator UPK Accelerator ProgramProgram
BASELINE• Library of
1,500+ Oracle EBS topics
• Can be tailored
• Organized by processes and applications
• Topics are kept current with new releases
SERVICES• UPK
installation• UPK Jumpstart
developer training
• Tailoring of Baseline
• Testing and deployment
• Quality assurance
UPKDEVELOPMENT PLATFORM
Single source content
development and
maintenance platform
DELIVERY PLATFOR
MOptions include:- Learning Management System (LMS)
- Corporate Intranet/LAN
- CD-ROM
9Copyright © 2006,Solbourne Confidential
Solbourne UPK Accelerator ValueSolbourne UPK Accelerator ValueReduced Time
Building from scratch will take several months; with Solbourne’s UPK Accelerator Program, an organization can start to utilize and gain benefits in days
Reduced CostBuilding from scratch takes many hours to storyboard, add narrative, standardize processes, etc.With Solbourne’s UPK Accelerator Program, it can save up to 94% effort from your resources and up to 75% labor cost
Better ResultsBuilding from scratch only documents current processesSolbourne’s UPK Accelerator Baseline has been built based on leading practices from numerous organizationsBy evaluating these practices, your results will be higher quality and more valuable
10Copyright © 2006,Solbourne Confidential
UPK Accelerator Advantage UPK Accelerator Advantage (Example)(Example)Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task
Define (storyboard) processes
Record/tailor content
Add procedure narrative and policy language
Test new content
Review results with various stakeholders
Total internal time/effort
11Copyright © 2006,Solbourne Confidential
UPK Accelerator Advantage UPK Accelerator Advantage (Example)(Example)Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task Development from Scratch without UPK
Define (storyboard) processes
1,080 hours
Record/tailor content 600
Add procedure narrative and policy language
1,000
Test new content 440
Review results with various stakeholders
360
Total internal time/effort
3,480 hours
12Copyright © 2006,Solbourne Confidential
UPK Accelerator Advantage UPK Accelerator Advantage (Example)(Example)Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task Development from Scratch without UPK
Development from Scratch
with UPK
Define (storyboard) processes
1,080 hours 1,080 hours
Record/tailor content 600 180
Add procedure narrative and policy language
1,000 360
Test new content 440 220
Review results with various stakeholders
360 180
Total internal time/effort
3,480 hours 2,020 hours
13Copyright © 2006,Solbourne Confidential
UPK Accelerator Advantage UPK Accelerator Advantage (Example)(Example)Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task Development from Scratch without UPK
Development from Scratch
with UPK
Solbourne UPK Accelerator
Define (storyboard) processes
1,080 hours 1,080 hours 36 hours
Record/tailor content 600 180 18
Add procedure narrative and policy language
1,000 360 18
Test new content 440 220 40
Review results with various stakeholders
360 180 18
Total internal time/effort
3,480 hours 2,020 hours 130 hours…3 WEEKS!!!!
14Copyright © 2006,Solbourne Confidential
Questions and AnswersQuestions and Answers
Key contact information:Brian Christenson
720.838.4260
Thanks for your participationin today’s event!