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T R Ầ N T H ỊH I Ề N
N o . 7 , 1 4 t h S t r e e t , L i n h
C h i e u W a r d , T h u D u c
D i s t r i c t , H C M C i t y
S U M M A R Y S T A T E M E N T TALKING WITH THE TOURIST
CLUB
Invited foreign tourists to communicate
with the students at the center park,
made close relationship to introduce
Vietnam's attractions and enrich the
intercultural knowledge.
THE EXAM SEASON SUPPORTING
CAMPAIGN-2014
Helped the students with directions,
accommodations, transportation to
facilitate a smooth entrance exam.
PHIM14.VN
Translated the films' subtitles from
English into Vietnamese, collaborated
with subteam to update the separated
chapters, made the OST video and
karaoke video.
ACTIVITIES
Position: Customer Service Rep.
Dealt with customers in American
market to provide them with the
best after-sales services.
Collaborated with the sales and
technical department to support
customers.
Surveyed the customers'
satisfaction and noted the
customer's concerns to the
superiors.
LAC LONG LIMITED COMPANY
November 2015-2016
Completing the Bachelor of Business
English in Ho Chi Minh City University
of Banking with the current GPA of 2.92;
having been active in the part-time jobs,
social clubs and activities. Skills included
customer services, volunteers
coordinating, and marketing strategy.
Well known by others as passionate
worker, diligent team player, and
effective problem solver.
Position: Customer Service Staff
Updated customers' information to
issue the membership card.
Accumulated the point from the
receipts and exchange gift cards.
Supported the CS rep. in promotional
campaign.
AEON MALL-CANARY
August 2015- November 2015
P h o n e n u m b e r : 0 9 0 1 6 2 5 8 6 5
E m a i l : t r a n t h i h i e n a v 0 2 @ g m a i l . c o m
Persuading
Analysing
Scheduling
Presenting
Communicating
Team-work
EDUCATION
WORK EXPERIENCES
S K I L L S
AMERICAN INTERNATIONAL
SCHOOL
August 2014- August 2015
Position: Teacher
Prepared the specific lesson plan and
syllabus, gave the promoting
guidance and precise assessment.
Collaborated with foreign teachers in
class and coordinated the
extracurricular activities to forster the
relationships, interactions and
communication between teachers
and students.
Bachelor of Business English,
HCMC University of Banking,
July, 2016
Certificate of Enterprise Accounting,
HCMC University Economy
April, 2015
INTERESTS
Books
Music
Travel