Transcript
![Page 1: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/1.jpg)
Consumer Education Monograph Series-9
Consumer Protection ActAND
Medical Profession
M.K. Balachandran
Centre for Consumer StudiesIndian Institute of Public AdministrationNew Delhi
![Page 2: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/2.jpg)
![Page 3: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/3.jpg)
![Page 4: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/4.jpg)
![Page 5: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/5.jpg)
![Page 6: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/6.jpg)
![Page 7: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/7.jpg)
![Page 8: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/8.jpg)
![Page 9: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/9.jpg)
![Page 10: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/10.jpg)
![Page 11: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/11.jpg)
![Page 12: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/12.jpg)
![Page 13: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/13.jpg)
![Page 14: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/14.jpg)
![Page 15: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/15.jpg)
![Page 16: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/16.jpg)
![Page 17: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/17.jpg)
![Page 18: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/18.jpg)
![Page 19: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/19.jpg)
![Page 20: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/20.jpg)
![Page 21: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/21.jpg)
![Page 22: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/22.jpg)
![Page 23: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/23.jpg)
![Page 24: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/24.jpg)
![Page 25: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/25.jpg)
![Page 26: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/26.jpg)
![Page 27: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/27.jpg)
![Page 28: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/28.jpg)
![Page 29: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/29.jpg)
![Page 30: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/30.jpg)
![Page 31: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/31.jpg)
![Page 32: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/32.jpg)
![Page 33: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/33.jpg)
![Page 34: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/34.jpg)
![Page 35: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/35.jpg)
![Page 36: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/36.jpg)
![Page 37: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/37.jpg)
![Page 38: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/38.jpg)
![Page 39: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/39.jpg)
![Page 40: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/40.jpg)
![Page 41: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/41.jpg)
![Page 42: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/42.jpg)
![Page 43: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/43.jpg)
![Page 44: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/44.jpg)
![Page 45: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/45.jpg)
![Page 46: Consumer Protection Act · Consumer Protection Act AND Medical Profession M.K. Balachandran Centre for Consumer Studies Indian Institute of Public Administration New Delhi. THE CONSUMER](https://reader034.vdocuments.mx/reader034/viewer/2022052518/5f0b219f7e708231d42f00d6/html5/thumbnails/46.jpg)
Consumer Education Monograph Series-9
Consumer Protection ActAND
Medical Profession
M.K. Balachandran
Centre for Consumer StudiesIndian Institute of Public AdministrationNew Delhi