Educating
Entrepreneurship
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Coaching High Impact Entrepreneurs(How to Deal with Failure)
Steven A. Gedeon, BSc, PEng, PE, MS, MBA, PhDDirector of Ryerson Entrepreneur InstituteProfessor of Entrepreneurship & Strategy
Ted Rogers School of ManagementRyerson University, Toronto Canada
• Engineering Career– PhD MIT, Licensed Professional Engineer– Advanced Materials, Industrial Automation, Robotics,
Systems
• Entrepreneur & Venture Capitalist– 12 companies: public, private, non-profits and VC firms
• Professor of Entrepreneurship– Largest ENT Program in Canada– Founded REI, DMZ, CUE, FZ, RAN, EPR, Venture Fund…
My Background
• In-Class Univeristy Coaching-Teaching– Students have created $20M in new revenues in class
(INT)– Started around 20 companies in class (ENT)
• Extra-Curricular University Coaching– Over 100 companies in DMZ - university incubator– Over $5M invested in 10 companies in RAN– 25 Regional & National Championships for SIFE Team
• Professional Coaching– CEO Fusion has over 5,000 members– Academy for Tech CEOs has 8 Roundtables (60
members)
My Coaching Experience
1. Companies Come and Go… But People Live On!– CEO Fusion Story of how Quickly the „Best“ CEOs Leave– CEO Turnover is HIGH (1/3 per year)– Very Few ENTs stay with company over 5 years– „The Rise of the Serial Entrepreneur“
Coach the PERSON – not the Company! Leaving the company you founded is part of the
average portfolio of experiences. It is part of the Journey!
Observations
2. Major Trend to Grow Company to $5-20M Exit as Quickly as Possible and Get Acquired
• Companies like Google do 100s of these deals a year (mostly for talent acquisition)
• „The Rise of the Quick Flip“
Grow or Fail Quickly and MOVE ON! A quick decision to wind up the company is a
GOOD THING. It leaves you free to Move On to Next Venture!
Observations
3. Product and Company Lifecycles are Compressed
Must Adapt and Learn Quickly!
Observations
$ Revenue
Time
1. Most Founders are Forced to Leave their Company
2. Most Companies Fail3. This is Happening Faster and Faster
Observations
• “I have not failed. I've just found 10,000 ways that won't work.” - Thomas A. Edison
• Failure is Normal and Expected!
• Don‘t Take Too Long to Fail. Don‘t let it Destroy Your Reputation or Lose Your House or Spouse
Failure is a Learning Opportunity
• Cognitive Understanding of the Benefits of Failure vs the Emotional Resiliency Required in Real Life
• Need to Recast „Failure“ as 3 Key ENT Skills:– Adaptive Experimentation and Learning– Focus on Reality – Emotional Resiliency
Teaching/Coaching ENTs
The Lie
Spot Opportunity Business Plan
Marshall Resources &
Launch
Grow Adapt
Change
SUCCEED
FAIL
The Reality
Spot Opportunity
Design Business Model
Business Plan MVP & Market Test
Talk to Customers STOP!
GO
Assemble Team
Sell to Real Customers
GO
Re-Write Business Plan
Re-Design & Market Test
Fire and Hire New Staff
Sell to Real Customers …
• Homesteaders in California• Window 3.1• Steve Jobs• Taylor Guitars
Stories of Third Attempt
• Adaptive Experimentation & Learning = Core ENT Skill– Define go – no go points and emphasize that a no go
decision is a successful experient – Learn how to minimize risk and maximize learning (e.g. MVP,
multiple marketing tests, multiple landing pages…)
• Focus on Reality = Core ENT Skill– It does not matter what you „Want“ or „Believe“ > Reality is
the Final Arbitor – Differentiate „what you want“ from „what do you KNOW to
be True“• E.g. price points, employee quality, customer satisfaction…
– Professional ENTs use Hard Data and Validated Customers!
Teaching/Coaching ENTs
• Focus on Reality = Core ENT Skill– Get Students „Out There“!
• Talk to Real Customers (not Google)
– Break Students of the Habit of Relying on Prof• Student must become the expert at his/her subject!
– E.g. women‘s clothing line, helping Afgan Women, new Router Core…
Teaching/Coaching ENTs
• Emotional Resiliency = Core ENT Skill– Separate the Person from the Company– Need to Manage Dialectic Behaviors & Emotions
• Passionate Involvement vs. Dispassionate Analysis• Persistence vs. Fail Quickly and Move On• „Skin in the Game“ vs. Need to have Thick Skin!
Teaching/Coaching ENTs
• Include Case Studies and Stories of ENTs who leave their jobs, wind up their companies, or „Fail“ then go on to later success
• Include Assigments related to NO GO decisions (define „Failure“ in advance and the experimentation required to prove „Failure“)
• Dissociate Personal Grades from Company Outcomes • Use Analogies (e.g. ENT is like Playing the Guitar)• Reinforce and Repeat Key Principles (e.g. „Gedeonisms“)
• As a Prof I care about you as a person, not about your company.• Most companies fail, so your company will probably fail. Get over it.• Don‘t believe your own BS.• All business plans are wrong (and most are just marketing
documents).• Any bozo can start a company. I want you to learn how to be a
professional entrepreneur.• Never fall in love with your baby. You can‘t tell if your own baby is
ugly.
Teaching/Coaching ENTs
“Try Not!DO or DO NOT,There Is NO TRY!”
Steve [email protected]