Conduct surveys that reveal what your employees and the media think about your company
A Ragan TeleseminarApril 13, 2005
ByKatie Delahaye Paine
CEOKDPaine & Partners, LLC
www.measuresofsuccess.com
What you’ll learn
Basics of survey design
Considerations
How to use surveys as a measurement tool
What to do with the data once you have it
Rules of Reputation Measurement
You can’t measure what isn’tYou can’t manage beliefs, only relationshipsActions always speak louder than words, but
words reach more people
For more information on measurement, get The Measurement Standard, www.themeasurementstandard.com
To start developing your own dashboard or for a copy of this presentation go to: http://www.measuresofsuccess.com
Or call me at 1-603-868-1550
Or give us your business card and we'll be happy to send it to you
