Cloud Computing
Robbin Gatling
in Governmentg
TX SLED Mgr.Public Sector Practice
IT Leaders Are Exploring Alternatives
E b S i P id ?Embrace Service Providers?Delivering new levels of cost efficiency and responsiveness
Public Cloud
Dedicated Architectures
Build a Private Cloud?Compete on cost and deliverCompete on cost and deliver business enablement
Private Cloud
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Making the Move to the Cloud
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Source: Federal Cloud Computing Strategy, Feb 8, 2011
Cloud Readiness Assessment
�Security requirementsService characteristicsService characteristicsMarket characteristicsN t k i f t tNetwork infrastructure, application and data readinessreadinessGovernment readinessTechnology lifecycleTechnology lifecycle
4NetApp Confidential - Internal Use Only
Cloud Benefits are Real – In the Private SectorSector
Migrated 80% of IT to a cloud infrastructureinfrastructure
Consolidated 7 disparate data centers to 2 reducing space
The Suncorp Group has leading generalcenters to 2, reducing space
requirements by 75%
Lowered storage costs 40% in first
leading general insurance, banking, life insurance and wealth
management businesses in Australia and New
Zealand.g18 months
Reduced total IT costs by 30%
Increased online insurance business from 10% to 40%
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Cloud Benefits are Real – In the Public SectorSectorBusiness Impact
Savings at every point in the process, from deployment to on going servicesdeployment to on-going servicesFewer IT resources to deliver more and better customer service
Increased Fle ibilit
The Arizona Department of Economic Security (AZDES) is the largest government agency in A i A i t lIncreased Flexibility
Build and provision a new Web server in five minutes versus three months in the old environment
Arizona. Approximately 9,500 AZDES employees work out of 200 locations throughout the state.
Increased Efficiency93% reduction in rack space.50% capacity savings p y g
“The real impact is that we’re putting state dollars back into the front office where the money is really needed to help people ”where the money is really needed to help people.
Eric Mayer, Data Center Server Operations Manager
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Cloud Benefits are Real – In the Public SectorSectorBusiness Impact
Achieved 40% savings in datacenter operations and technology costsand technology costsDelivered more services, fasterImproved information security/compliance
Increased Fle ibilit
Located seven miles north of Boston, the City of Melrose is known for its Increased Flexibility
Rapidly scalable infrastructureSupport multiple municipalities/applications with unified environment
thriving business community, excellent school system, and superior healthcare facilities
Increased EfficiencyShare resources/cost across municipalitiesImprove provisioning speed from weeks to
facilities
p p g pminutes
“We chose Cisco, NetApp and VMware as the best-in-class shared infra-structure for our cloud and have already realized a 40% savings in costs”structure for our cloud and have already realized a 40% savings in costs
Jorge Pazos, Chief Information Officer for City of Melrose
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© 2011 NetApp Inc All rights reserved No portions of© 2011 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, and FlexPod are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. VMware is a registered trademark and vCenter is a trademark of VMware, Inc. Oracle is a registered trademark of Oracle Corporation. SAP is a registered trademark of SAP AG. SharePoint, SQL Server, and Microsoft are registered trademarks and H V i t d k f Mi ft C ti All
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Hyper-V is a trademark of Microsoft Corporation. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.
Backup
9NetApp Confidential - Internal Use Only
Blackboard Gets to Market 75% Faster
Business ImpactGet to market 75% fasterMeet aggressive release schedulesFree developer time and improve productivityproductivityEnable clients to customize applications
Increased Flexibility
Blackboard is a leading provider of e-education
enterprise software applications and services. Millions of people around
Speed test/dev from 2 days to <1 hourCut restore times from 30 hrs to 2 mins
Increased Efficiency
the world log into Blackboard software every
day.
Increased Efficiency Reduce capacity requirements by 1/3Reduce annual storage costsCopy largest client database 97% faster
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CIOs Rank Cloud as Top Tech Priorities
Perception has gone from vendor hype to IT priority
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* = New Response Category, Top catagoriesSource: Gartner - The 2011 CIO Agenda
Transitioning from Virtualization to Cloud
Application-Based Silos Public CloudZones of
Virtualization Private CloudBased Silos Virtualization
Servers
Apps
Storage
Servers
Network Hybrid
Workloads moving increasingly to virtualized cloud infrastructure
Private Cloud: behind the firewall of an enterprise, closed to publicPublic Cloud: accessible via service providers for general purchaseHybrid Cloud: private clouds linked to public cloudsHybrid Cloud: private clouds linked to public clouds
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Your Strategy Starts With Applications
E lCategorize requirements based on business needs
Example:Operational Flexibility– Responsive to changing
Public CloudPrivate Cloud
Responsive to changing business needs?
– Adaptable to variable workloads?Fl
exib
ility
Strategic Value– Core to the business?
Key to businesspera
tiona
l
ApplicationSilos – Key to business
differentiation?Op Silos
Zones ofVirtualization
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Strategic Value
Your Strategy Starts With Applications
Categorize requirements based on business needs
Public CloudPrivate Cloud
CRM
Non-core applicationsAdapt to dynamic demandsSelf-service & pay-as-you-goR dil il bl l d i
Public Cloud
Flex
ibili
ty
CRMDev/Test
Readily available cloud services
Core defined-servicesHighly dynamic
Private Cloud
pera
tiona
l
ApplicationSilos
IT Apps
Core IT application consolidation
Zones of Virtualization
Highly dynamicSelf-service & metering
Op Silos
Zones ofVirtualization
Custom Apps
App requirements unique to silo
Application Silos
Moderately dynamicNo self-service requirements
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Strategic ValueApp requirements unique to siloDedicated & optimized hardware Static environment
Fundamental Element: Service Catalog
Define your servicesDefine services based on customer needsService levels specify quality of service and not
GoldThin provisionDedupeBack up daily q y
physical hardwareService policy attributes– Efficiency
Silver
Bronze
Back up dailyOff-site DRIsolationHA
– Efficiency – Performance– Availability
P t tiC t li d i t l bl d d d – ProtectionCentralized service catalog enabled decreased provisioning from 6 months to 1 day; improved
SLAs to 99.99% uptime.- Government Service Provider
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Fundamental Element: Service AnalyticsOptimize your services
Answer key questions to d li i b i ldelivering business value– What do we have and
where is it?What’s causing my
Capacity Planning
Metered Usage
Service Assurance – What s causing my performance problem?
– What’s the impact of change?
Service Assurance
Performance Optimization
Understand what services are being used by who– Show utilization metrics
b kService analytics resulted in a multimillion dollar back to your users– Enable showback or
chargeback
Service analytics resulted in a multimillion-dollar annual capex and opex savings and 1,500%
operational task efficiency increase.- Large Multinational Wireless Carrier
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Fundamental Element: Automation
Rapidly deploy your servicesPolicy-based provisioning y gand data protectionIntegrated with popular management platformsEmpower admins to manage storage using familiar tools– VMware® vCenter™
Service Request
Storage Admin
– Microsoft® System Center– Oracle®
– SAP®SAP– MS Apps (Exchange,
SharePoint®, SQL Server®)
Accelerated resource provisioning from weeks to minutes; launched new QA system
in a matter of hours.- Leading Liability Insurer
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Fundamental Element: Self-Service
Empower IT and your end-usersUser Portal End User
Self-service portals allow end-users choiceService offerings integrated
Request
Gold g gwith end user workflowsSimplifies service request processing
Definition
St Ad i
Gold
Silver
Bronze processingIT can focus on innovation instead of end-user requests
O d d lf i t ti
Storage Admin
On demand, self-service access to computing resources reduced planned customer support by
up to 40%. - Disaster Recovery Services Provider
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