Download - CITS Construe Solutions 2013
About us
Construe is an young and innovative
CRM consultancy started with an
objective to add value to businesses and
help them grow exponentially.
We are a group of CRM experts with good first-hand industry
knowledge and hard core experience.
• Visiting Cards
• Emails
• Spread Sheets
Information FlowTraditional System
Disadvantages of Traditional System
• Distributed Data• Redundancy• Inaccuracy• Dependency
CRM
• Customer Relationship Management System.
• The software allows you to store information and maintain relationship among your customers, contacts, clients, service providers, vendors and merchants.
Pipeline software that gets you organized Customer Management System.
• CRM is a model for managing a company’s interactions with current and future customers.
• It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
• Help Organizations to enhance their customer experience.
• Software to streamline organizations’ processes.
Traditional System Vs. CRM
Benefits of CRM
• Helps in Marketing Surveys and Research.
• Save time and increase efficiency.
• Faster and improved operations.
• Personalized Customer Service.
• Create exceptional customer experiences.
• Customer is the main focus of the system.
• Asset and Process Ownership
• Process efficiency
How CRM Helps Business!• CRM entails all aspects of interaction a
company has with its customer, whether it is sales or service related. It even uses technology to streamline processes that impact customer loyalty, service delivery and quality management.
• CRM also enables sales force automation.• Tracking and recording every stage in the sales process for each
prospective client, from initial contact to final disposition. • Improves customer service and support.• Used to create, assign and manage requests/issues made by
customers.• Marketing track and measure campaigns over multiple channels.
CRM in Marketing
• As compared to Traditional CRM, many things have been changed in the market and smart companies are marketing better by using social media based CRMs.
• Run Campaigns.
• Generate Leads.
• Use integrated intelligence and social media to target profitable opportunities and to have more relevant sales conversations.
• Give your marketing managers and executives increased visibility into business health using rich inline visualizations and real-time dashboards.
CRM in Sales
• CRM creates a differentiated experience for your Sales Team.
• Allows sales force automation.
• Helps in sales tracking and provides sales pipeline management system.
• Helps make internal processes simpler and easier so your sales team can focus on what is important.
• Helps sales teams become prepared and insightful, collaborative and connected and highly productive.
• Helps building internal communication between executives and managers by enabling to share information and best practices.
• Remove dependencies between the team members.
Industries using CRM
CRM has grown mainstream and is being implemented in a wide range of companies and organizations:
•Finance and Accounting•Manufacturing and Inventory•Information Technology and Telecommunication•BPOs and Call Centres•Transport and Logistics•Hospitality and Health Care•Food and Beverage•Education and Publications•Advertisement and Broadcasting•Real Estate and Architecture•And many more….
Our offerings
• Consulting• Migration• Implementation• Development• Integrations• Maintenance• Support
Why Construe Solutions• Delivering exceptional business value to clients is the primary
goal.
• Innovative and simple, yet effective, solutions.
• Result oriented and High quality service.
• Cost effective pricing.
• Delivering exceptional business value to clients
• Low turn around time (TAT)
• Dedicated resources
• All objectives of the organization are achieved effectively.
• Ensure efficient project management and planning.
• Improved customer care program.
• Communication and logging.
• Ensure efficient project management and planning.
• System integrity.
Support & Responsibilities• Provide round-the-clock service to enable clients to get in
touch with us for resolving urgent issues, irrespective of the varying time zones.
• Support may be delivered by different technologies depending on the situation.
• Maintain a high availability of service.
• Support dependent on business needs.
• To provide the best possible service in the most efficient possible manner.
• Reduce production time and costs while delivering the best value and quality to our clients.
• Our designs and solutions should be easy to understand and implement to the business environment.
• Assign experienced senior team with industry specializations, related to your business.
• Customer satisfaction.
Contact Us
• InformationWebsite: http://www.construesol.com/
Email: [email protected]
• Address# 7-56, 2nd Floor, Nagendra Nagar Colony, Habsiguda,
Hyderabad, AP, India – 500007
• Phone+91 – 40 – 6553 6554
Get in Touch
• Mr. Saikiran PasupuletiBusiness Development Manager/Consultant
+91 – 99665 00406
• Mr. Vishal PareekBusiness Development Manager
+91 - 93466 62340
• Mr. Sanjay BeediSolution Engineer/Consultant
+91 - 77026 84256
We look forward to a successful working relationship in the future.
Thank you for your time!
