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Careers Opportunities in the
Foodservice Industry
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Today’s Objectives
Understand the importance of the foodservice
industry
Identify restaurant segments
Differentiate between foodservice ratings
Evaluate the skills needed for front of the
house vs. back of the house employees
Identify other foodservice opportunities
outside of typical restaurants
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Why We Are Here YouTube –
America's Restaurants: Serving Our Nation
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Restaurant Segments
• Corporate Restaurant Groups
• Companies within multiple concepts
• Chains
• Multiple units of the same concept and owned by the
company
• Franchisee/Franchisor
• Company allows to use its name, sell its products, & receive
services
• Independents/Entrepreneurs
• Single restaurants, as well as individuals, who take risks to
open a concept/restaurant, build it to success, then move on
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Foodservice Ratings ZAGAT SURVEY
Consumer based guide
Based on 30 point scale
using many people
Rates restaurants on:
Food
Décor
Service
Cost
Available in book form or
http://www.zagat.com
MICHELIN GUIDE
European system (now
moving into US)
Quality of product
Mastery of flavors
Cooking mastery
Personality of cuisine
Value for the price
consistency
3 Star System based on:
1 STAR: Very good
2 STARS: Excellent
3 STARS: Exceptional
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Which will you choose? Restaurant Segment
Services Offered Average Per Person Dinner Check
Family Dining Full Service Staff provides service while
patron is seated; patrons pay
after they eat
$10 or less
Casual Dining Full Service
Staff provides service while
patron is seated; patrons pay
after they eat
$10-25 range
Fine Dining Full Service
Staff provides service while
patron is seated; patrons pay
after they eat
$25 or more
Quick Service (Fast Food)
Patrons order and pay before
eating. Food/drink may be taken
off premises
$3-6 range
Quick Casual
Freshly prepared, wholesome
quality, authentic food in a
reasonably fast service format
$7-9 range
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Where can you work within the restaurant?
Get your plates out!
Brainstorm jobs and/or careers in restaurants
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Front of the House
Employees serve guests directly
Examples from your lists
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Front of the House Examples
Managers
Assistant Managers
Hosts/Hostesses
Cashiers
Bar and wait staff
Buspersons
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Back of the House Work outside the public space
Examples from your lists
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Back of the House Examples Chefs
Line cooks
Pastry chefs
Dishwashers
Bookkeepers
Storeroom clerks
Purchasers
Dietitians
Menu Planners
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Where else can you work in foodservice?
1. Catering
2. Retail
3. Stadiums
4. Convention centers
5. National and state parks
6. Theme parks
7. Shopping areas
8. Monuments, museums, zoos
9. Health services
10. Schools and universities
11. Military
12. Corrections
13. Lodging
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Assignment:
Choose the segment of the foodservice
industry that you are most interested in and
research skills and qualifications needed for
that career
TWO OPTIONS:
Create a career collage using ABCya.com to represent this
career. Be sure to use the career name multiple times in the
paragraph in order to highlight the career.
OR
Create a collage to represent this career using
graphics/magazine clips.