PIB CAPABILITIES & THINKING
2 © 2014 Philosophy IB, LLP.
Simplicity is the ultimate sophistication.” - Leonardo Da Vinci
3 © 2014 Philosophy IB, LLP.
People-First Process
Effective process creates better ways of working. It frees people to be creative; to focus on higher-value activities. They don’t worry about things falling through the cracks, or reinventing the wheel, or stepping on someone else’s toes because its all there, spelled out, and everyone has agreed to it.
4 © 2014 Philosophy IB, LLP.
Business Process Benefits
We create efficient, useable and repeatable processes for Fortune-500 companies in order to:
$297 Million
50% 109% 21%
Decrease in time required to develop new products
Incremental revenue from new products
Improvement in cross-functional communication
Increase in critical selling behaviors
1. Improve productivity
and operational efficiency
2. Reduce cycle
time
3. Clarify roles and
improve collaboration
4. Increase
compliance
5 © 2014 Philosophy IB, LLP.
ANALYZE DESIGN VALIDATE ADVISE ENVISION COMMUNICATE &
EXECUTE
We start with a thorough scan of our client organization by
conducting interviews with key stakeholders and
mining documentation and
databases.
We build better workflows and define
the key people, documents,
databases, etc. involved throughout
the process.
With a core group of client stakeholders,
we validate our optimized process
and retrieve feedback.
We make recommendations to leadership to ensure the behavior change
needed for rapid adoption.
We bring the process to life with
interesting and easy-to-understand visual
representations.
All good solutions fall short without flawless execution. At the end
of every engagement, we
provide a communication campaign and
training to jump-start the change.
Business Process Design Methodology
Our unique ADVANCE method of process mapping ensures company-wide use and understanding
6 © 2014 Philosophy IB, LLP.
Analyze & Design
Conduct thorough scan of our client organization to understand current state.
Key Activities
• Conduct Project Kick-Off Meeting
• Carry out interviews with key stakeholders
• Mine documentation and databases for relevant information
• Current-State Review Meeting
Deliverables
• Project Charter
• Current State Assessment
Key Activities
• Identify critical tasks and key milestones
• Sequence tasks
• Determine dependencies
• Define responsibilities and decision rights
• Develop draft process maps
Deliverables
• Draft Process Maps
Build better workflows and define the key people, documents, databases, etc. involved.
7 © 2014 Philosophy IB, LLP.
Validate & Advise
Validate our optimized process with key stakeholders and collect feedback.
Make recommendations to leadership to ensure the behavior change needed for rapid adoption.
Key Activities
• Schedule validation session and design and develop necessary materials
• Conduct Validation Session
• Revise and finalize process maps
Deliverables
• Validation Session
• Final Process Maps
Key Activities
• Conduct stakeholder analysis
• Determine necessary behavior changes
• Develop change management plan (metrics, training, communications, leadership, tools, etc.)
• Present to leadership
Deliverables
• Change Management Plan
8 © 2014 Philosophy IB, LLP.
Envision & Communicate / Execute
We bring our maps to life with a easy-to-understand visual representations.
We roll-out communication campaign and training to jump-start the change.
Key Activities
• Draft graphical illustrations of the process
• Review with client team
• Revise and finalize
Deliverables
• Easy-to-use Visual Representation of the Process
Key Activities
• Develop communications campaign
• Build training
• Execute other aspects of Change Management Plan
Deliverables
• Communications Materials
• Training Materials
• Training Sessions
9 © 2014 Philosophy IB, LLP.
Elements of People-First Process Maps
Hierarchical nesting allows for multiple levels of detail
“Swim lanes” illustrate ownership and decision rights
Step-by-step process clearly lays out sequence of key tasks
Dependencies explain cause and effect relationships
Tools/Templates developed to support process execution
User-friendly representations facilitate communication
Philosophy IB, LLP 25A Vreeland Road, Ste 100 Florham Park, NJ 07932 +1 973 443 9202 www.philosophyib.com © Philosophy IB, LLP 2012
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