THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Building a Collaborative Culture in an InstitutionStratos FilalithisHead (acting) of Website & Communications
Information Services – Learning, Teaching & Web
@stratosf1 #p12 #iwmw17
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
A familiar sight…
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
A new central University Website & CMS (EdWeb)
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Opportunities
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
What if?
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
EdWeb Service Road Map
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Change Management
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Community engagement
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
(Trying to) break the silos
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Main principles
• Embracing transparency
• Providing flexibility
• Facilitating collaboration
• Enabling contribution
• Continuous enhancement
• Ensuring quality
#p12 #iwmw17
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
EdWeb Collaboration & Development Framework
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Engage
• Share and discuss regularly, not just broadcast
• Clear and comprehensive communication channels
• http://edin.ac/uwp-blog
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Support
• Support• Empower people by providing training
• Ensure availability and continuous review
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Change of culture
• People are equally, if not more, important as technology
• Embed user-centered processes in delivery, not as an add-on
• Leverage platforms to fit user needs, not vice versa
• Evolution leads to revolution
• Anybody can copy your strategy, but nobody can copy your culture
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Digital Transformation
• User-centred Portal, Enterprise APIs, Data Warehouse
• User Experience programme• Introducing Design Thinking to the University
• Human Centered Design (HCD) process
• User Experience Training & Consultancy
• Digital Standards• A dynamic document rather than a project checklist
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Edinburgh Global Experience Language (EdGEL)
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
The digital landscape
EdGEL
University Digital Experience
Standards
Infrastructure
UX Service
Services & Platforms
Content
People
Culture
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Resources
• EdWeb Collaboration Activities - http://edin.ac/edweb-collaboration
• EdWeb Collaboration Framework - http://edin.ac/edweb-collaborative-framework
• EdGEL Strategy & Service Process - http://edin.ac/edgel-strategy
• User Experience Programme - http://edin.ac/dt-ux-programme
THE UNIVERSITY OF EDINBURGH
13th July 2017 @stratosf1 #p12 #iwmw17Building a Collaborative Culture in an institution
Thank you!
• Any questions?
• Get in contact: [email protected]
@stratosf1 #p12 #iwmw17