BRIDGING THE GAP: Inclusive Community Engagement
Sarah-Jane Morris Developer Community Engagement
Keen IO
@SarahJaneMorris #DevRelSummit
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@SarahJaneMorris #DevRelSummit
de·vel·op·er /dəˈveləpər/ noun
a person or thing that develops something.
- Oxford Dictionary
2011: Developers don’t like being manipulated
We are all becoming more technical
2016: No one likes being manipulated
@SarahJaneMorris #DevRelSummit
WHO AM I?
Marketing and community for 12 years
Developer community building for 5
2011-2012: Built out an early stage developer community at Context.IO in Montreal
WHO AM I?
@SarahJaneMorris #DevRelSummit
2012 - 2015: Moved to SF from Montreal to manage Mashery’s developer network that was ~350K devs strong!
WHO AM I?
@SarahJaneMorris #DevRelSummit
@SarahJaneMorris #DevRelSummit
WHO AM I?2015-Present: Developed 30+ community
engagements over the last year at Keen IO
Keen’s awesome community team!
@SarahJaneMorris #DevRelSummit
INCLUSIVE EVENTSOffline
•Open your events space up to diverse communities
• Bring in diverse speakers and topics
• Create diverse experiences
• k-n.io/includeorgs
@SarahJaneMorris #DevRelSummit
INCLUSIVE EVENTSOnline
•Different event formats address different learning styles
• Livestream and/or record offline events
INCLUSIVE CONTENT
•Same content, multiple formats
• Different topic channels for diverse community growth
• Easy and important: inclusive and diverse images: • #WOCinTech Chat Flickr album!
@SarahJaneMorris #DevRelSummit
@SarahJaneMorris #DevRelSummit
“You never really understand a person until you consider things from (their) point of view... until you climb into (their) skin and walk around in it.”
- Harper Lee, To Kill a Mockingbird
EMPATHETIC CONVERSATIONS• Non-Violent Communication and Emotional Intelligence training
Photo: #WOCinTech Chat