ASL®
and
BiS
L® a
re a
Reg
ister
ed T
rade
Mar
ks o
f ASL
BiS
L Fo
unda
tion.
Start and finish Course style
LunchCoffee and breaks
M00 - Course introduction 2/11 2/194
Good understanding of the domain Business Information Management (BIM)
Understanding of role BiSL framework, processes, activities and products
Understanding how BiSL connects to ITIL and other related frameworks
Main goal Attempt Foundation exam with confidence Begin to apply the framework, tailoring it to
your own organisation’s needsSecondary goal Benefits and value of business information
management and BiSL framework
M00 - Course introduction 3/11 3/194
• Please share with the class:• Your name and surname• Your organization• Your profession (title, function, job
responsibilities)• Your familiarity with the
project/programme management• Your familiarity with the
ITSM/ITIL/COBIT5/TOGAF/ASL2• Your experience with information
management• Your personal session expectations
M00 - Course introduction 4/11 4/194
• Foundation Exam• Paper based and closed book exam• Only pencil and eraser are allowed• Simple multiple (ABCD) choice exam• Only one answer is correct• 40 questions, pass mark is 26 (65%)• 1 hour exam• No negative points, no “Tricky Questions”
• No pre-requisite for Foundation exam• Sample, one mock (official) exam is
provided to you
Candidates completing an examination in a language that is not their mother tongue, will receive additional time
M00 - Course introduction 5/11 5/194
• Advanced Exam• Paper based and closed book exam• Only pencil and eraser are allowed• Simple multiple (ABCD) choice exam• Only one answer is correct• 40 questions, pass mark is 26 (65%)• 75 minutes exam• No negative points, no “Tricky Questions”
• Foundation certification is required• Sample, one mock (official) exam is
provided to you
Candidates completing an examination in a language that is not their mother tongue, will receive additional time
M00 - Course introduction 6/11 6/194
BiSL syllabus section code and title
BF Business information management and Framework
UM Use Management
FM Functionality Management
CP Connecting Processes
MP Management Processes
SP Strategic Processes
Handbook PageSyllabus
Module slide number / total module slides
Slide number / total slides
Module number and name
BiSLhandbook page
BiSL syllabus section code
M00 - Course introduction 7/11 7/194
See Appendix #2 for more mind maps
M00 - Course introduction 8/11 8/194
quizlet.com/42710260/
M00 - Course introduction 9/11 9/194
M00 - Course introduction 10/11 10/194
twitter.com/mirodabrowski
linkedin.com/in/miroslawdabrowskigoogle.com/+miroslawdabrowski
miroslaw_dabrowski
www.miroslawdabrowski.com
Mirosław DąbrowskiAgile Coach, Trainer, Consultant(former JEE/PHP developer, UX/UI designer, BA/SA)
Creator Writer / Translator Trainer / Coach
• Creator of 50+ mind maps from PPM and related topics (2mln views): miroslawdabrowski.com
• Lead author of more than 50+ accredited materials from PRINCE2, PRINCE2 Agile, MSP, MoP, P3O, ITIL, M_o_R, MoV, PMP, Scrum, AgilePM, DSDM, CISSP, CISA, CISM, CRISC, CGEIT, TOGAF, COBIT5 etc.
• Creator of 50+ interactive mind maps from PPM topics: mindmeister.com/users/channel/2757050
• Product Owner of biggest Polish project management portal: 4PM: 4pm.pl (15.000+ views each month)
• Editorial Board Member of Official PMI Poland Chapter magazine: “Strefa PMI”: strefapmi.pl
• Official PRINCE2 Agile, AgilePM, ASL2, BiSL methods translator for Polish language
• English speaking, international, independenttrainer and coach from multiple domains.
• Master Lead Trainer• 11+ years in training and coaching / 15.000+ hours• 100+ certifications• 5000+ people trained and coached• 25+ trainers trained and coached
linkedin.com/in/miroslawdabrowski
Agile Coach / Scrum Master PM / IT architect Notable clients
• 8+ years of experience with Agile projects as a Scrum Master, Product Owner and Agile Coach
• Coached 25+ teams from Agile and Scrum• Agile Coach coaching C-level executives • Scrum Master facilitating multiple teams
experienced with UX/UI + Dev teams• Experience multiple Agile methods• Author of AgilePM/DSDM Project Health Check
Questionnaire (PHCQ) audit tool
• Dozens of mobile and ecommerce projects• IT architect experienced in IT projects with budget
above 10mln PLN and timeline of 3+ years• Experienced with (“traditional”) projects under high
security, audit and compliance requirements based on ISO/EIC 27001
• 25+ web portal design and development and mobile application projects with iterative,incremental and adaptive approach
ABB, AGH, Aiton Caldwell, Asseco, Capgemini, Deutsche Bank, Descom, Ericsson, Ericpol, Euler Hermes, General Electric, Glencore, HP Global Business Center, Ideo, Infovide-Matrix, Interia, Kemira, Lufthansa Systems, Media-Satrun Group, Ministry of Defense (Poland), Ministry of Justice (Poland), Nokia Siemens Networks, Oracle, Orange, Polish Air Force, Proama, Roche, Sabre Holdings, Samsung Electronics, Sescom, Scania, Sopra Steria, Sun Microsystems, Tauron Polish Energy, Tieto, University of Wroclaw, UBS Service Centre, Volvo IT…miroslawdabrowski.com/about-me/clients-and-references/
Accreditations/certifications (selected): CISA, CISM, CRISC, CASP, Security+, Project+, Network+, Server+, Approved Trainer: (MoP, MSP, PRINCE2, PRINCE2 Agile, M_o_R, MoV, P3O, ITIL Expert, RESILIA), ASL2, BiSL, Change Management, Facilitation, Managing Benefits, COBIT5, TOGAF 8/9L2, OBASHI, CAPM, PSM I, SDC, SMC, ESMC, SPOC, AEC, DSDM Atern,DSDM Agile Professional, DSDM Agile Trainer-Coach, AgilePM, OCUP Advanced, SCWCD, SCBCD, SCDJWS, SCMAD, ZCE 5.0, ZCE 5.3, MCT, MCP, MCITP, MCSE-S, MCSA-S, MCS, MCSA, ISTQB, IQBBA, REQB, CIW Web Design / Web Development / Web Security Professional, Playing Lean Facilitator, DISC D3 Consultant, SDI Facilitator, Certified Trainer Apollo 13 ITSM Simulation …
M00 - Course introduction 11/11 11/194
1. Introduction to Business Information Management and BiSL
2. BiSL Framework
3. Use Management
4. Functionality Management
5. Connecting Processes - Operational Level
6. Management Processes
7. Information Strategy
8. I-Organization Strategy
9. Connecting Processes - Strategic Level
10. Use of BiSL and implementation
M01 - Introduction to Business Information Management and BiSL 2/10 13/194
• Organizations depend on information systems and information management is therefore critically important
• Essential to be in control of IT outsourcing• Complex organizations have varied demands – BIM is the central
contact for both the business and IT• BIM helps to deal with rapid change in organizations and their
requirements• Operations and strategy must be linked • BiSL is a generic framework for BIM
13M01 - Introduction to Business Information Management and BiSL 3/10 14/194
• BIM is closely related to Application Management and IT infrastructure Management
• BIM is part of the user organization• BIM is portfolio holder for the business• BIM is a customer for application management and IT infrastructure
management• BIM represents business management
19M01 - Introduction to Business Information Management and BiSL 4/10 15/194
User organization
ITorganization
Informationsystems
Infrastructure Hardware Equipment Networks Software Databases
Maintaining software: Creation Maintenances Renovation
Provision of information
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BFM01 - Introduction to Business Information Management and BiSL 5/10 16/194
DataApplications
Infrastructure
AM
ITIMBIM
Business InformationManagementInformation provisioning User / organizational
perspectives Managerial aspects System owner & business
information managers
Application ManagementInformation systems
& applications Maintenance
perspective Focused on IT
solutions Maintenance
organization / application
management & development
IT infrastructure ManagementInformation technology Production perspective Technical aspects Data centers Storage Network
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BFM01 - Introduction to Business Information Management and BiSL 6/10 17/194
DataApplications
Infrastructure
Mgmt
Users
ServTeam
AM
ITSM/ITIM
Demand Supply
AgreementsBIM
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BF
BiSL®ASL®
ITIL®
M01 - Introduction to Business Information Management and BiSL 7/10 18/194
BF
Information provisioning
for the business
Automated information provisioning (IT) and IT support
The BIM organization
The policy of the
organization
Specifying the organization’s information
requirements
Ordering IT services and
monitoring IT provider
Function that controls the information
provision for the organization
BIM translates demands into
automated and non-automated
information provisioning
M01 - Introduction to Business Information Management and BiSL 8/10 19/194
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BF 28M01 - Introduction to Business Information Management and BiSL 9/10 20/194
M01 - Introduction to Business Information Management and BiSL 10/10 21/194
1. Introduction to Business Information Management and BiSL
2. BiSL Framework
3. Use Management
4. Functionality Management
5. Connecting Processes - Operational Level
6. Management Processes
7. Information Strategy
8. I-Organization Strategy
9. Connecting Processes - Strategic Level
10. Use of BiSL and implementation
M02 - BiSL Framework 2/11 23/194
• Effective BIM requires operational, managing and strategic processes• BIM framework divided processes into 7 process clusters• BIM success is strongly determined by interfaces between the various
process clusters and the various process levels
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31M02 - BiSL Framework 3/11 24/194
• Vendor independent public domain library for the implementation of business information management
• BiSL offers guidance for the BIM domain, which deals with actively managing, maintaining and supporting the functionality of information systems• BiSL assumes a business point of view and describes the processes and activities
related to information management that are a business responsibility
• BiSL aims to professionalize the demand function• Not only within an organization, but also as a unifying factor between different
organizations
• One of the most important benefits of the framework is that a common language and reference is provided to the market, facilitating a better understanding and communication between the involved parties
M02 - BiSL Framework 4/11 25/194
• The library is promoted and supported by the ASL BiSL Foundation and sponsored by both IT service providers and user organizations that benefit from sharing their best practices and using a knowledge platform for application management.• www.aslbislfoundation.org
• In 2005, the Business Information Services Library Library (BiSL) was launched into the public domain as a library for business information management
• In 2012 a revised version of BiSL was published in which some of the terminology was slightly updated
M02 - BiSL Framework 5/11 26/194
BiSL: A Framework for Business Information Management - 2nd
Edition
BiSL Pocket Guide - 2nd Edition
BiSL Self-assessment -Diagnosis for Business
Information Management
M02 - BiSL Framework 6/11 27/194
Management Processes
InformationStrategy
I-OrganizationStrategy
FunctionalityManagement
UseManagement
ConnectingProcesses -
StrategicLevelSt
rate
gic
Ope
ratio
nal
Man
agin
g
Connecting Processes -
Operational Level
BF
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M02 - BiSL Framework 7/11 28/194
Planning andResource Management
FinancialManagement
DemandManagement
Contract Management
Use Management Functionality Management
Information StrategyI-Organization Strategy
Connecting processes -Operational Level
Strategic User Relationship Management
InformationCoordination
ChangeManagement
TransitionManagement
Strategic Information
PartnerManagement
Strategic Supplier
Management
End UserSupport
Business DataManagement
OperationalSupplier
Management
SpecifyInformation
Requirements
DesignNon-automated
InformationSystems
Prepare Transition
Review and Testing
Man
agem
ent
Proc
esse
s
Define I-Organization
Strategy
Connecting Processes -Strategic Level
Stra
tegi
cO
pera
tiona
lM
anag
ing
InformationLifecycle
Management
InformationPortfolio
Management
EstablishBusiness Process
Developments
Establish Information
Chain Developments
EstablishTechnologicalDevelopments
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M02 - BiSL Framework 8/11 29/194
Controlling the provisioning of information
Future of the contentof the information
provisioning
Organizing the information
provisioning
Functionalitymanagement
Usemanagement
OperationalKey user
Business information administrator
ManagingProduct manager
System owner
In line with policyCIO
Information manager
BF
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M02 - BiSL Framework 9/11 30/194
M02 - BiSL Framework 10/11 31/194
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