MEMACU TRANSFORMASI KERAJAAN DIGITAL MELALUI ENTERPRISE ARCHITECTURE
BENGKEL PENGURUSAN PERUBAHANENTERPRISE ARCHITECTURE (EA) SEKTOR AWAM
SIRI 1
5, 6 & 9 Mei 2016
9:00 pagi – 5:00 petang
Bilik Serbaguna 3, Aras 3, Blok B1,
JPM Putrajaya
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Memberikan Kesedaran Pelaksanaan
Enterprise Architecture Sektor Awam
bagi Mentransformasikan
Perkhidmatan Kerajaan ke arah
Perkhidmatan Digital Bersepadu
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Meningkatkan keberkesanan
dan kecekapan pengurusan dan
kefungsian organisasi
Memantapkan amalan
Pengurusan Perubahan bagi melaksanakan
Enterprise Architecture Sektor Awam
Memantapkan kepimpinan dan
tadbir urus perancangan
serta koordinasi inisiatif digital
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MASA AKTIVITI PENYAMPAI
8.30 pagi Pendaftaran Jemputan Bengkel
9.00 pagi Ucapan Aluan Dr Fazidah Abu Bakar
Taklimat Aturcara Bengkel Dr Fazidah Abu Bakar
Aspirasi ke Arah Perkhidmatan Digital Bersepadu
Sektor Awam
Dr Fazidah Abu Bakar
10.30 pagi Minum Pagi
11.00 pagi Memacu Transformasi Kerajaan Digital di Sektor
Awam berpandukan kerangka 1GovEA
En Hassan Ganny
12:30 - 2:00 ptg Rehat / Makan Tengah Hari
2:00 - 3:00 ptg Perbincangan Kumpulan En Hassan Ganny
3:00 - 3:30 ptg Minum Petang
3:30 - 4:30 ptg Perbincangan Kumpulan (Samb) En Hassan Ganny
4:30 - 5:00 ptg Semakan & Persediaan Bengkel Seterusnya En Sean Kamal Kassim
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The Nexus of Forces Is Driving Innovation in Government
In 2020: Everyone and Everything is Connected to Internet
New way of Delivering Government Services
Source : Gartner (2014)
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Computing everywhere is the convergence of many technologies that are fundamentally changing our life experiences. In addition to the computerization of the things around us, these technologies are extending our natural human ways of interacting with the physical world, such as using gestures, voice and eye gazing.
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CIOs must accept the 3rd
era “Digital first, Digital
now”
Source : Gartner (2015)
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30.3Million
71.8% per 100 households
144.8 % per 100 inhabitants
Population Broadband Penetration
Mobile Phone Penetration
MALAYSIA’S DIGITAL PULSE AT A GLANCE
Sumber : Statistik MCMC Q2 2015
Availability of broadband services, strength in ICT and advanced mobilecommunications capabilities influences how Malaysians live their daily lives.
96.8%Liputan Selular di
Kawasan Berpopulasi
83.7%Liputan 3G di
Kawasan berpopulasi
13* Percentage in brackets are results from the 2013 Internet Survey
Source: Internet users survey 2014, MCMC
Distribution of users by place of Internet accessDistribution of users by access device
14Source: Internet users survey 2014, MCMC
* Percentage in brackets are results from the 2011 Internet Survey
Tech–savvy citizens
Distribution of users by purpose of Internet use
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KERAJAAN DIGITAL
Libat UrusRakyat
(Engaging Citizen)
MeningkatkanKeupayaan SektorAwam (Enhancing
Public Sector’s Capability)
PelbagaianSumber
(Resourcing Operations)
Menghubung Agensi(Connecting Agencies)
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7 Inisiatif
Teras
21 Aktiviti
Utama
95% Selesai
83%perkhidmatan telah disediakan secara dalam
talian
agensimenggunakan
DDMS
agensimenggunakan MyMesyuarat
Projek Rintis Analitis
Data Raya
1Gov*Net dilaksanakan di agensi
284,027 pengguna 1GovUC
agensi melanggan PDSA-1
50 Pakar ICT
agensi melanggan PDSA-2
31 200
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209
8450
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“Enterprise architecture is a management practice to maximize the contribution of an
agency's resources, IT investments, and system development activities to achieve its performance
goals. Architecture describes clear relationships from strategic goals and objectives through
investments to measurable performance improvements for the entire enterprise or a portion (or
segment) of the enterprise” US Federal Enterprise Architecture Framework (FEAF)
“Enterprise architecture (EA) is the process of translating business vision and strategy into effective
enterprise change by creating, communicating, and improving the key principles and models that
describe the enterprise’s future state and enable its evolution.” Gartner Group
“A coherent whole of principles, methods, and models that are used in the design and realization of
an Enterprise's organizational structure, business processes, information systems, and
infrastructure” The ArchiMate Foundation
“Enterprise Architecture is about understanding all of the different elements that go to make up the
enterprise and how those elements interrelate” Institute for EA Development
PwC 21
Singapore
Singapore EA (SGEA)
• Key enabler in realising Singapore’s eGOV2015 Master Plan
• Aims at establishing an effective and innovative workforce and inter-agency collaboration
• Developed in 2002, updated in 2010
New Zealand
Government EA – New Zealand (GEA-NZ)
• Framework to describe common business processes, ICT capabilities and solution to optimise Government’s service delivery
• Uses a “Just Enough” approach towards establishing an EA framework• Developed in 2003, updated in 2013
South Korea
Korean Government EA (KGEA)
• Mandated public entities to adopt EA in 2005
• 15,000 information systems have been registered in the Government’s EA portal (GEAP)
• 84% Koreans used eGovernmentservices in 2012
• Developed in 2005, updated in 2010
United Kingdom
Cross Government EA (xGEA )
• Tagline: “Transformational Government-Enabled by Technology”• Key focus areas:
IT services designed around citizens and businesses Shared services approach Broadening Government’s professionalism
• Developed in 2005, updated in 2012
United States
Federal EA Framework (FEAF)
• EA framework for US Federal Agencies• An initiative established due to Clinger-
Cohen Act 1996.• Developed in 1996, updated in 2012
Australia
Australian Government Architecture (AGA)
• Aims to assist in the delivery of more consistent and cohesive services to citizens; and
• Support cost-effective delivery of ICT services by Government.• Developed in 2007, updated in 2011
PwC
ICT Initiative Comparisons SK UK US SG AU NZ
Infrastructure √ √ √ √ √ √
Interoperability √ √ √ √ √ √Whole-of-Government Business Process √ √ √ √ √ √
Architecture N/A √ √ √ √ √
Security N/A √ √ √ √ √
Capability √ √ N/A √ √ √
Procurement N/A √ √ √ √ √
Online Engagement N/A √ √ √ √ √
Sustainability N/A √ √ N/A √ N/A
Web Standards N/A N/A N/A N/A √ √
The Architecture, Security and Capability ICT actions are viewed as crucial by
most Countries as a future investment
N/A – Not Apparent
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PwC 24
Foundation
to embark
on 1GovEA
• Most agencies have core
systems that provide the
backbone for inter-agency
data sharing initiatives
• 1GovEA is to be positioned as
the standard framework to
further foster cross-agency
collaboration
Policies and
Guidelines
• 1GovEA will establish a linkage between the guidelines with the
government-wide technical standards, architecture principles,
reference models and templates to standardise the design,
implementation and delivery of IT services
Strengthening
Governance
• Clear mandate for
1GovEA should be
established
• One agency to
enforce the mandate
and provide
support/advisory role
Capability
Development
• Agencies to expose
the staff with EA
knowledge prior to
embarking on 1GovEA
• EA tools should be
identified when
developing EA
blueprint.
Embracing
New
Opportunities
• Government is exploring new
game changing ICT trends as
potential initiatives beyond 2014
• 1GovEA should be leveraged as
the framework for implementing
these initiatives
EA menyediakan gambaran berstruktur yang jelas dan
komprehensif mengenai sesebuah organisasi meliputi aspek bisnes
teras, perkhidmatan, sumber manusia dan teknologi yang
menyokong pelaksanaan fungsi organisasi.
EA merupakan suatu AMALAN dan mempunyai 4
domain/komponen utama iaitu arkitektur Bisnes, arkitektur Data,
arkitektur Aplikasi dan arkitektur Teknologi dan hubungkait
antaranya.
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Penjajaran strategi bisnesdan ICT dapat meningkatkanpenyampaian perkhidmatan Kerajaan Digital yang seragam, konsisten dan menyeluruh
Penyimpanan artifak EA secara berpusat oleh semua agensi Sektor Awam yang mudah dicapai, lengkap dan tepat
Pembudayaan kerja berdasarkan standard, inovasi, integrasi dan perkongsian maklumat
Menyokong keperluan analisis dan pelaporan strategik organisasi melalui penggunaan repositori berpusat
Mengoptimum penggunaan aset Kerajaan dan penjimatanpenggunaan ICT melalui konsolidasi
Memperkukuhkan agenda kerjasama antara agensi
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BAB 9 : Mentransformasi perkhidmatan awam untuk produktiviti
5 BIDANG FOKUSMempertingkatkan penyampaian perkhidmatan
dengan mengutamakan rakyat
Merasionalisasikan institusi sektor awam untukmeningkatkan produktiviti dan prestasi
Memperkukuh pengurusan bakat untukperkhidmatan awam masa hadapan
Memanfaatkan pihak berkuasa tempatan bagi menyediakan perkhidmatan berkualiti pada peringkat tempatan
Mempertingkatkan pengurusan projek untuk menghasilkan outcome yang lebih baik dan cepat
A
B
C
D
E
5 BIDANG FOKUSSTRATEGI
Mengurangkan kerenah birokrasi perkhidmatan awam dan
perkhidmatan bukan teras
Menambah baik proses penyampaian bagi meningkatkan
kepantasan bertindak
Memanfaatkan data bagimeningkatkan outcome dan
mengurangkan kos
Memperluaskan jangkauanperkhidmatan dengan
peningkatan libat urus bersamarakyat
Meningkatkan akauntabiliti dengan memfokuskan ketelusan
dan outcomePelaksanaan 1GovEA menyokong visi Kerajaan menerusi StrategiA3 Bab 9 dalam RMK 11 sebagai amalan transformasi agensiuntuk menjajarkan strategi bisnes dan ICT serta berkongsimaklumat dan data antara agensi bagi merealisasikan matlamatKerajaan Digital.
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• Enterprise Architecture sebagai elemen strategik yang menyokong kejayaanpelaksanaan dan kelestarian inisiatif ICT
• Mengamalkan EA di Sektor Awam berpandukan kerangka 1GovEA
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MESYUARAT JAWATANKUASA IT DAN INTERNET KERAJAAN (JITIK) BIL. 2 TAHUN 2014
PADA 7 NOV 2014
Rangka Kerja 1GovEA Mengandungi komponenteras 1GovEA
Pelan PelaksanaanMenerangkan aktivitidalam pelaksanaan EA diagensi
Metodologi 1GovEAMenyediakan panduan fungsibagi setiap peringkatpembangunan danpelaksanaan EA di agensi
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Strategi Yang Holistik Melalui 1GovEA - Penjajaran BSP dan ISP
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Rangka Kerja 1GovEA
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PwC
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MAMPU
AGENSI
INDUSTRI
RAKYAT
Kepimpinan
Perkongsian Strategik
Modal Insan yang Kompeten
Pengurusan Perubahan
Pembekal perkhidmatangunasama
Peneraju dalam EA dan ISP Peneraju perkhidmatan
berpacukan data Penyelaras Tadbir Urus ICT Penggerak penyediaan
laman web berkonsepkanlife event berpaksikanrakyat
Pelaksana Pembekal perkhidmatan Kolaboratif Penglibatan
Kolaboratifstrategik
Penyumbangan
Penglibatan Penyumbangan