Be a Social CEO!Share your stories. Just like Branson.
How does your company connect with your customers online?
Social media is the most direct and authentic voice executives can own, and yet they hand it off as an after-thought.
Carmine Gallo
Do you know this guy?
What does Richard Branson do?
On Linkedin, he shares stories about:
Virgin, Leadership, Communication, Customer Service, Branding, Technology, and Innovation.
Branson has 12,000,000 followers on Linkedin.(Yes, 12 million people follow Branson)
Branson puts a face on Virgin. He makes Virgin human.
So what?
Virgin has more fans.They are not only buying Virgin. They are buying Branson.
But you will say…
I am not Branson.
I will never be.
That is true.
But how about this guy?
Andy BarrattChairman & MD of Ford UK
Barratt is also active on LinkedIn.
Number of followers is not 12,000,000
Number of followers is 12,000
That is still a lot.
If you have a few hundred or a few thousand followers on any of your social media platforms, there's no excuse not to have frequent conversations.
Carmine Gallo
Barratt also shares stories.
He talks about…
Ford cars
Ford colleagues
Ford customers
And he helps upset customers…
So what?
Barratt makes Ford look great.
He makes his people look great.
He makes his customers look great.
Barratt puts a face on Ford UK. He makes Ford UK human.
I don't live in the UK, but if I did I would go to the local Ford dealer to buy a car.
Just because of Andy Barratt.
So what?
Today, your customers spent a lot more time online!
This is where professionals connect.
Most CEOs still resist being active online. They resist telling stories.
But your customers want to connect with humans, not companies.
If you spend more time sharing stories, you will win more hearts.
Tomas Bay @coachbay
You will attract more people.
You will make more money.
77 percent of consumers said they would buy more from their favorite brands if the company’s CEO was tweeting.
Sprout Social
So what about YOU?
You can be Barratt...
Get started!
Commit to three stories.
Colleagues Customers Company
Topics
Write and post.
Be a Social CEO!Share your stories. Just like Branson. Just like Barratt.
Tomas Bay @coachbay
Created by Tomas Bay@coachbay