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At Its Best: Optimal Integration of Support in E-Learning Effort
Anu Pruikkonen
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Current situationAmount of elearning and distance
education has increased
Strategic choices
Investments toSupport services
Staff, support for the development of teachers’ online teaching skills,
equipment, software
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Strategy -> where we are now?• Strategic choice: to implement adult
education (degree programmes) online• Tools used:
– iLinc virtual classroom– Moodle– Social media (Wordpress, MediaWiki etc.)
• At the moment approx. 20 000 hours of use of virtual classroom (iLinc) in Lapland per month
• 96% of teachers teach online• Approx. 500 students who study mainly
on online• 5+2 persons in eLearning support services
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Liike
talo
uden
ko.
Liike
talo
uden
ko.
Liike
talo
uden
ko.
Liike
talo
uden
ko.
Sosia
alia
lan
ko.
Tiet
ojen
käsitt
elyn
ko.
Tekn
iikan
ala
n ko
:t (4
ryhm
ää)
Liike
talo
uden
ko.
Hoito
työn
ko.
Sosia
alia
lan
ko.
Tekn
iikan
ala
n ko
:t (4
ryhm
ää)
IBM
A. (M
aste
r’s d
egre
e)So
siaal
iala
n ko
.
Liike
talo
uden
ko.
Tiet
ojen
käsitt
elyn
ko.
Tekn
iikan
ala
n ko
:t (4
ryhm
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IBM
A (M
aste
r’s d
egre
e)
2003 2004 2006 2007 2008
100% online – ca. 200 students (business and ICT)
80% online – ca. 160 students (social sciences, industrial engineering and management)
50% online – ca. 140 students (eletrical engineering, machine engineering)
.Continues as such
2009
At this moment:
2005
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Course environmentsVirtual classesUsernames
Course environmentsVirtual classesUsernames
Teaching/studying process
Planning Implementation Conclusion
Planning the use of elearning tools with teachers
Planning the use of elearning tools with teachers
Training teachers in the use of tools
Training teachers in the use of tools
Usernames(Students)
Usernames(Students)
Support during the implementation(Teachers and students)-Guidance-Recordings and their distrubution
Support during the implementation(Teachers and students)-Guidance-Recordings and their distrubution
Training the tools to students
Training the tools to students Feedback ->
further development
Feedback -> further development
Preliminary support for implementation
Preliminary support for implementation
Support during implementationSupport during implementation
Training-type support
Training-type support DevelopmentDevelopment
New practices and working methods to support teachers’ know-how and capacity to use elearning tools in a pedagogically sound way
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What and how?- Practices, services,working methods
Practices and methods• Online support for online-sessions
• Personal and individualised support
• Course construction guidance (as a guided process)
• Development events (for educational programmes)
• Close cooperation with heads of education who are responsible for pedagogical development -> tailored approaches to elearning competence building for teachers
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What and how?- Practices, services,working methods
eServices• e-vinkki
– Pedagogical or technical tip of the week (blog-based)
• eLuennot– Information on all synchronous teaching/tutoring sessions in one
place
• eTukipalvelut– a portal consisting elearning tools, current issues, manuals etc.
• Häiriötiedotteet (FB)– Facebook-page to inform sudden problems, e.g. network problems
• Manuals
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Thank you!
apruikkonen