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Non-Verbal Communicatio
n Christina Ferrari
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Purpose• Identify non-verbal communication• Understand how non-verbals are used to
communicate• Apply this knowledge to communication/public
speaking.
Participate!
Answer the four questions asked and email to me for grading-- 2 pts per question.
Be creative: submit your answers using Padlet
or Voki. Com for 2 bonus points!
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CommunicationNon-verbal communication is powerful--It can change the way your verbal communication is received.
Imagine the President giving a major speech at the United Nations wearing torn jeans, an old stained T-shirt and a baseball cap.
No matter how good the speech is, the message would be lost!
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KinesicsKinesics: the study of body movements, gestures, facial expressions, etc., as a means of communication.
John Singer Sargent: Lady Agnew
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Eye-ContactLack of Eye-Contact Directly looking at each other
Rembrandt: Two Scholars Disputing. These men are actively involved in discussion.
No eye-contact: they may be strangers, or they just wish not to engage in conversation. Avoiding eye contact says leave me alone!
De Erderly: a soup kitchen, late 1930’s
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Use Eye-Contact to Engage• Look at the audience to engage and stimulate
interest.
Johannes Vermeer: The Girl with a Pearl Earring
It looks as though she is about to speak to us. With direct eye-contact she has our attention.
Focus on your audience to connect with them.
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Body Movements/Gestures
Holding your head and shoulders up shows that you want to communicate.
Hunched shoulders, stooping forward and holding your head down tells others to back off.
Q1. I don’t think the guyin the red shirt is in a chatty mood.
What do you think? Why?
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Facial Expression
John Brack: Collins Street
Q2. From his facial expression do you think this man is feeling relaxed and ready to listen to what you have to say?
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• Q3. The facial expression of a speaker effects how the audience receives their message. Y/N
John Singer Sargent: Lady Agnew
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Use Kinesics to your advantage:
• Make direct eye-contact.
• Use gestures that invite others to pay attention to what you are saying rather than shut them out.
• Use facial expressions to add interest and demonstrate your willingness to engage with the audience.
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Environment• Environment creates an impression and sets the
scene.
Claude Monet: Water Lilies
The painting of water lilies in calming blue can make us feel cool and relaxed as we contemplate the beautiful garden.
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• The dull, drab cityscape creates an impression of boredom, blandness and uniformity.
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Backdrop• If you film yourself giving any type of speech, consider
the background--the environment around you.
• Avoid distractions. A pile of washing behind you, a collection of knick knacks, your dogs, anything that makes the audience focus too much on the environment or creates a strong impression that does not match your words.
• Film outside, in front of a bare wall or an appropriate picture. Get the audience to focus on you not the surroundings.
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Artifacts/Physical appearance
Artifact: An object made by humans.
• The way we look and the objects around us such as clothes, jewelry, furniture, sporting equipment etc., convey information about to others.
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Q4. Which of these women do you think is wealthy?
Why?
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Jean Ingres: Princess de Borgile
Abraham Solomon : Old Woman Frying Eggs
Artifacts: gold necklace, jewel bracelets, expensive looking dress, hair ornaments, gold fabric on the chair, delicate fine lace netting in hair
Artifacts: drab clothing, thick heavy material, no jewelry or other fine objects, humble kitchen utensils
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Audiences take note of the way
you look and are dressed
• Present the image you want people to receive.
• Use props: books, glasses, clothes, accessories.
• Dress appropriately: If you are presenting a speech on business for example wear a suit rather than jeans and a T-Shirt.
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Summary• Non-Verbal Communication sends strong
messages to the audience. • Enhance communication skills by being aware of
how non-verbal communication works.
To send the message you want the audience to receive use: • Kinesics (body movement, facial expressions,
eye-contact)• Environment• Artifacts/Physical Appearance