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Creating Alignment that Makes a Difference: Aligning Effective Governance with Business Objectives
September 2016
September 2016
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1) Solve the problem, don’t just follow a process
2) Business objectives drive, metrics verify, and data is essential
3) Governance needs to be a part of the business strategy
4) You need effective governance now
Key TakeawaysSeptember 2016
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We’re in an AGILE era butTRADITIONAL governance dominates
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Busi
ness
Agi
lity
Gov
erna
nce
Governance Challenges
Business Process
Applications
Resources
Infrastructure & Assets
Projects
Business Process
Applications
Resources
Infrastructure & Assets
Projects
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Governance and the RecessionBusiness & Technology
Governance
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What problem are you trying to solve?
• Define the problem in the context of your
business – make it meaningful
• Have the correct representation – engage only
the right stakeholders
• Decompose the problem into achievable
“chunks” – make it actionable
• Create a plan that ties business and governance
objectives together – make it aligned
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What is your biggest governance challenge?
Unclear Objective(s)
Process Is Too Slow
Incorrect Stakeholders
Not Aligned with Business Needs
Not Actionable
Other
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Pay Attention to the Data
• New business and technology creates vast amounts of new data
• It’s very difficult to find meaning in data
“after the fact”
• Business objectives first
• Then metrics
• Then data
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What Bad Data Means to Projects and Programs
60%-80%IT Projects FailDue to poor requirements gathering analysis and management*
Costs companies over
$30 BillionAssociated with poorly defined applications*
* http://blog.allstream.com/use-these-famous-it-failures-to-drive-a-governance-agenda
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What Does Effective Governance Look Like?
Communication Alignment
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Effective Governance is a Balance
Busi
ness
Agi
lity
Gov
erna
nce
Business Process
Applications
Resources
Infrastructure, Assets & Process
Projects
Business Process
Applications
Resources
Infrastructure, Assets & Process
Projects
Successful Approach
Commitment
CommunicationClarity
Integration
People
Process
Stra
tegy
Technology
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Alignment LevelsOptimized (Complete)
Responsive (measured)
Reactive (managed)
Undisciplined (unpredictable)
Chaos (poorly controlled)
Business Agility
Governance
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How would you describe your current governance & business alignment?
Optimized
Responsive
Reactive
Undisciplined
Chaos
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What level of alignment do you need?
Optimized
Responsive
Reactive
Undisciplined
Chaos
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Case Study - Problem
• User is responsible for navigating multiple, disparate processes, and they don’t care about governance• “Checkbox” governance in place . . ..(no measurement and no common data across silos)• How do you execute on business decisions without visibility across the business?
EAProcesses
Arch Tools
TAM
Supply Chain
AssetManagement
Procurement& Contracts
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Case Study - Solution
• Common language (data) enables interoperability between processes and establishes SOR• Federated stewardship enables creation of an integrated, enterprise business view • User is “enabled” to do their job versus being given “process obstacles”
EAProcesses
Arch Tools TAM Supply Chain
AssetManagement
Procurement& Contracts
ProductCatalog
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Case Study - Results
Perceived risks did not materialize• Greatly increased speed of requests• Facilitated technology innovation
Business objectives were met• Asset Management can be measured• Asset rationalization is now BAU
Governance & Business Aligned• Technology portfolio management• Still had LOB autonomy
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Call to Action: Implement Effective Governance Now
• IoT / IoE “connectedness”• Service / SaaS reconciliation• Containerization• Cloud utilization• New Software & Hardware models• Interfaces• “Thing” attributes• User differentiation
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1) Solve the problem, don’t just follow a process
2) Business objectives drive, metrics verify, and data is essential
3) Governance needs to be a part of the business strategy
4) You need effective governance now
TakeawaysSeptember 2016
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Contact: www.bdna.com
Q & ASeptember 2016
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Creating Alignment that Makes a Difference: Aligning Effective Governance with Business Objectives
September 2016