FROM EFFICIENCY TO EFFECTIVENESSAGILE LEADERSHIP
Agile Leadership with www.agileinnovation.ie
Colm O’hEocha
Training, Consulting, Coaching
OUR EXPERTISE [IS IN] THE CREATION AND CONTROL OF CONSTANTS, UNIFORMITY, AND EFFICIENCY, WHILE OUR NEED HAS NOW BECOME THE UNDERSTANDING AND COORDINATION OF VARIABILITY, COMPLEXITY, AND EFFECTIVENESS.
Dee Hock, CEO Emeritus VISA
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
PARADIGM SHIFTS
“The man who is physically able to handle pig-iron and is sufficiently phlegmatic and stupid to choose this for his occupation is rarely able to comprehend the science of handling pig-iron”
Frederick W Taylor, 1856-1915
Division of Labour Separate ‘Managers’ from ‘Workers’ Codify the Work
“Each person [with division of labour[ [could be] making 4,800 pins in a day, could not each of them have made 20, perhaps not 1 pin in a day”
Adam Smith, 1723-1790
“No plan survives contact with the enemy. Each officer must act on the basis of his own view of the situation. All productive action is controlled by a superior framework of intent.”
Helmuth von Moltke, 1800-1891
Mission Command
Efficiency Effectiveness
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
CENTRALISED POWER/CONTROL
Decision Making Planning
Plan Driven:
Personality Dependant Leadership Assumes Leader is more skilled and knows more than Followers Detailed Plans
Create Uncertainty Hide what is Important Based on Biased, Compromised Information and Lost Context
Centralised Decision Making:
Is Too Slow! Demotivating to those doing the work
Information
‘I can see we should do this, but the plan says we should do that’
Execution
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
ALIGNMENT AND AUTONOMY
TWO VIEWS
TO ENSURE MY TEAM’S ACTIONS ARE ALIGNED, I NEED TO
COORDINATE WHAT THEY’RE DOING
THE MORE I CAN ALIGN MY TEAMS, THE LESS I NEED TO
COORDINATE THEM.
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
VIEW 1: ALIGNMENT AND AUTONOMY ARE MUTUALLY EXCLUSIVE
Alignment Autonomy
Alignment and Autonomy opposite ends of a scale More Alignment -> Less Autonomy More Autonomy -> Less Alignment
Self-Organising Teams will run amok! We’ll lose control!
I’ll decide what you do You decide what you do
If things aren’t going to plan, our instinct is to ‘Take Control’: ‣Gather more information from lower
levels (slows us down) ‣Make decisions at higher levels
(slows us down)
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
VIEW 2: MORE ALIGNMENT - MORE AUTONOMY
Alignment Autonomy
Low
Low High
High
The more Alignment you achieve,
the more Autonomy you can grant
Autonomy On the action - How - (not what and why)
Alignment on the intent - What and why - (Not how)
RESILIENT ORGANISATION
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
DISTRIBUTED POWER/CONTROL
Information
Mission Driven:
Provide Clarity: What is Important is Crystal Clear to Everyone Servant Leadership - Build Social Capital and a Resilient Organisation
Safe to Learn Competence -> Trust Don’t take Control, Give Control Hands-off, Eyes-on
Distributed Decision Making Allows Rapid Sense and Respond Motivates, Engages
Decision Making Planning
“not commanding more than is strictly necessary, nor planning beyond the circumstances you can foresee.” Von Moltke, 1868
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International
FROM EFFICIENCY TO EFFECTIVENESS
LEADERSHIP IS CHANGING
Agile Leadership with www.agileinnovation.ie