Aga Khan Hospital for Women, Garden
INTRODUCTION
• Aga Khan Hospital, Garden is a 44-bed maternal and child hospital commissioned in 1967.
• AKUH, K took the management responsibility of the Hospital in July 2008.
• Legal integration with AKUH took place on October 1, 2010
INPATIENT SERVICES
Obstetrics and GynecologyGeneral Ward Beds 18Semi-Private Beds 8Private Beds 5Delivery Beds 3Pre Labor Room 3 OR (Obstetrics & Gynecology) 1
Pediatrics/NeonatologyGeneral Ward Beds 7 Cots 3Incubators 3
AMBULATORY SERVICES
Urgent CareObstetrics and GynecologyPediatrics and Neonatology
Clinics - 18 specialtiesObstetric/GynecologyPediatric SurgeryGeneral SurgeryOphthalmologyENTOrthopedicsDentistryUrologyFamily Medicine
PsychiatryPediatricsInternal MedicineCardiologyNephrologyPulmonologyEndocrinologyGastroenterologyDermatology
ANCILLARY SERVICES
Ultrasound General Radiology Immunization Pharmacy Laboratory
ANNUAL OUTLOOK - 2010
• Multispecialty Clinic Visits 67,207• Admissions 3,307• Deliveries 1,717• Radiology 4,707• Ultrasound 8,893• Consultants 46*
* 14 AKUH doctors and 32 NFT doctors credentialed by AKUH
TRENDSAdmissions
TRENDSOccupancy
TRENDS
Deliveries
TRENDS
Clinic Visits
No. of patientsRupees in thousand
ACCESSIBILITY – WELFARE PROGRAM
TRENDS Sustainability (Rupees in Million)
2011 PERFORMANCE (JAN TO AUGUST)
Key Statistics Actual 2010
Actual 2011
Budget 2011
YTD Actual
YTD Budget
Admissions 304 339 301 2,283 2,122
ALOS 2.13 2.07 2.23 2.13 2.24
ADC 20.8 22.7 21.7 20 19.5
Bed Occupancy % 43.4% 51.5% 49.2% 45.4% 44.4%
Deliveries (Including LSCS) 157 169 175 1,019 1,143
Ultrasound 713 655 846 6,444 6,763
CC Visits 5,389 5,335 5,454 46,608 46,290
Reasons for Low Volume
• Price sensitive market• Low cost competitors• Location of the hospital (not visible from main
road)• Delay in replacement of the faculty• Frequent change in faculty
Strategies to Overcome the Gaps
• Enhance corporate customer base• Develop network with Lady Health Visitors
(LHVs)• Develop low cost delivery packages• Hiring of renowned NFTs
MAJOR CHALLENGES
• Maintain sustainability in spite of substantial increase in cost due to quality improvement measures.
• Provide security to patients and staff in a politically unstable and hostile environment.
• Complete renovation without affecting the quality of care and patient volume.
• Improve quality of care and obtain JCIA accreditation.