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© 2014 IBM Corporation
AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First
John Beck, IBM
John Head, PSC Group, LLC
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Agenda
About Us?Mobile State of the Union
Mobile Disruption out
in the Field
The IBM MobileFirst
Story
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About Us
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About UsJohn Beck, IBM No, I am not very talented at basketball (that's why I have a job at IBM!).
“Who am I?” I am responsible for global sales of IBM's messaging portfolio (Notes & Domino, Traveler, Mobile Connect and
Protector)
Previously, I have held cloud sales, product management, development and support roles within IBM all focused on the IBM
Collaboration Solutions portfolio.
Working with Notes since R3 in 1995 and managed production Domino environment on NT Alpha (really!?!).
Recently moved my family to Wisconsin from Massachusetts (yes it is colder there).
“Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that
Domino applications have to their business and processes. They are also looking to shift that investment to new access
modes and transform their end user computing environments.
Follow/contact/link to me:
+1 508.414.0734
twitter.com/jhnbck
http://www.linkedin.com/in/jhnbck
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John Head
1051 Perimeter DriveSuite 500Schaumburg, IL 60173
(847) 517-7200
(847) 517-7600 fax
Facebook.com/johndhead
Twitter.com/johnhead
LinkedIN.com/in/johndhead
Slideshare.com/johnhead
Youtube.com/johnhead
www.johndavidhead.com
www.pscgroup.com
Facebook.com/PSCGroup
Twitter.com/PSCGroup
Linkedin.com/company/psc-group-llc
Slideshare.com/PSCGroup
Youtube.com/PSCGroup
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Mobile State of the Union
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Before we begin …Interacting with us
@johnhead & @jhnbck
#ibmconnect
#free1352
We would love your feedback during the session …
… and please fill out the evaluations!
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Polling the Audience
Let’s find out a few things about all of you
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Survey Says …Please raise your hand if
You have a Smartphone* with
you at IBM Connect 2014
*Smartphone is a phone with a web browser
capable of displaying modern web pages
(i.e. full fidelity ESPN)
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Survey Says …Please raise your hand if
You have multiple mobile
devices with you at IBM Connect
2014?
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Survey Says …Please raise your hand if
You have left your laptop in your
room for most of IBM Connect
2014
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Survey Says …Please raise your hand if
You / Your company has built a
mobile application for your
company using XPages?
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Survey Says …Please raise your hand if
You / Your company has built a
mobile application for your
company using IBM Portal?
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Survey Says …Please raise your hand if
You / Your company has built a
mobile application for your
company using IBM Worklight?
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Survey Says …Please raise your hand if
You / Your company has built a
native (iOS / Android / Windows
Phone) application?
This is not using HTML … needs to
be native downloadable from the
native device app store
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Survey Says …Please raise your hand if
Your company has a BYOD
(Bring Your Own Device)
program.
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The polling highlighted a few trends
How mobile devices and applications are becoming standard
Mobile applications are the future
IBM launched IBM MobileFirst to support this sweeping industry change
You – be it if you are a developer / admin / executive / user – are using mobile
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7 billion mobile phones on
the planet, with 1.5 billion of
them smartphonesSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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91% of all people on earth
have a mobile phoneSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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More people have cell
phones than running water.
21 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
Image: Image courtesy of adamr / FreeDigitalPhotos.net
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56% of
people own a
smart phone
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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The average mobile phone user
checks their phone 150 times a
day.
That is an average of 158
minutes each and every day on
our smartphones and tablets.
Two hours and seven minutes of
that is in an app, and only 31
minutes is in a browser.
23 Source: http://www.kpcb.com/insights/2013-internet-trends
Image: Image courtesy of adamr / FreeDigitalPhotos.net
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75% of all
email is seen
on a mobile
device first –
the #1 email
client in the
world is the
iOS Mail app
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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80% of time on mobile is
spent inside appsSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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81% of employed adults use at
least one personally owned
electronic device for business
26 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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Tablet Sales in Fourth
Quarter Could Surpass
PCs, With Annual Tablet
Sales Set to Eclipse
Computers by 2015
Source: http://allthingsd.com/20130912/tablet-sales-in-fourth-quarter-could-surpass-pcs-with-annual-tablet-sales-set-to-eclipse-computers-by-2015/
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Smartphone
sales edged out
feature phones
sales for the first
time in 3Q 2013
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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Smartphones
are forcing a 2
to 3 year
upgrade cycle
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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Smartphones are forcing
OS upgrades faster than
ever – nearly 50% of iOS
devices upgraded to iOS 7
in 7 daysSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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By 2018, 70% of the
workforce will use a tablet
or tablet hybrid
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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By 2017,
90% of the
enterprise
apps will be
both desktop
and mobile,
up from 20%
in 2013
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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By 2015, 2/3 of the
workforce will own a
smartphone and 40% of the
workforce will be mobile.Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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The average CIO
expects to support more
than three smartphone
platforms and many will
have more.
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
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Impact of Mobile in Business
35 Based on 2013 IBM Institute for Business Value Study
73% of mobile leaders had measurable ROI from mobile initiatives.
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Impact of Mobile in BusinessTop Concerns of Mobile in the Enterprise:
36 Based on 2013 IBM Institute for Business Value Study
#1 Integration #2 Security
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Interesting factoids, but what is driving this?
Convenience Power
Portability Cost
Drive to Mobile
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It is the most personal form of computing
We spend nearly half of our Internet time on mobile devices
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Interesting factoids, but what is driving this?
Convenience Power
Portability Cost
Drive to Mobile
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Today's high end devices have more power than laptops from four years ago
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Interesting factoids, but what is driving this?
Convenience Power
Portability Cost
Drive to Mobile
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Easier to hold, and thereby have with you at more times during the day
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Interesting factoids, but what is driving this?
Convenience Power
Portability Cost
Drive to Mobile
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Many are experiencing their first computing experience ONLY on mobile devices
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Why do you care?
• ~40% of US shopping on Black Friday was done on mobile devices
Commerce
• Move to remote work is a necessary trend
Workplace Changes
• What's happening at home will happen at work
Consumerization of IT
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Mobile Disruption out in the Field
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#free1352
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Our Partners
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© 2013 IBM Corporation
PSC’s real world experiences with
• Mobilization
• Application Modernization
• XPages
“The impact of a consumer economy on the
enterprise application space”
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Mobile Experience Done Right
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Mobile Experience Done Wrong
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Mobile Experience Done Wrong
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Mobile Experience Done Wrong
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Mobile Experience Done Really Wrong
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© 2013 IBM Corporation
I know what your thinking …
Your users aren’t like others.
They use the apps we tell them.
They do all their business
on approved tools.
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© 2013 IBM Corporation
You're wrong.
More than 50% of business users bypass internal
applications for public tools.
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© 2013 IBM Corporation
Because the internal tools are:
Too slow
Too restrictive
Not accessible at home
Not on the mobile device
Not Sexy
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IF YOU ARE STILL BUILDING NOTES
CLIENT ONLY APPLICATIONS YOU ARE
THE PROBLEM NOT THE SOLUTION
#free1352
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The “upwardly mobile” Enterprise
The mobile device is now the #1 used tool for
accessing corporate applications
Mobile access is seen as a cost savings
Native vs. HTML5
56Source: Symantec 2012 Global State of Mobility Survey Infographic
http://www.symantec.com/content/en/us/about/media/pdfs/b-state_of_mobility_survey_2012_infographic.en-us.pdf
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The Application Story So Far2013 was the year of the Mobile Application
2013 saw a change in focus in the Notes/Domino world
The fracture of mail and application platforms accelerated
Every discussion PSC had with its customers in 2013 around email was about moving to the
cloud
– IBM SmartCloud Notes
– Microsoft Office 365
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The Mobile Priority
Not specific to XPages / IBM
Across all our development teams, mobile is now a priority
– Salesforce.com
– SharePoint
– Open Source Solutions (Python, Java, etc.)
Companies of all sizes are prioritizing mobile
2012 – 50% of applications had a mobile interface
2013 – 95% of applications had a mobile interface, 50% were mobile first
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What is IBM XPages?Selling the Platform
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“XPages is like being a web developer with about 20 open source toolkits
seamlessly bundled into the platform”
XPages was the shift from business analyst turned developer to proper
web developer
This isn’t about Notes & Domino vs. SharePoint
This is about building web applications
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What is IBM XPages?How to Explain
Java Application Server
Uses Java Server Faces (JSF)
Uses Modern Web Development Standards
– HTML
– CSS
Allows developers to use
– Java
– JavaScript
Built in Web Library
– Dojo
IBM customizations to speed RAD
– SSJS Libraries
– @Function language
– Extension Library toolkit
– Social Business Toolkit
– Mobile toolkit
“XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”
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What’s Missing?
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LotusNotesDomino
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What is IBM XPages?The Justification
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IBM XWork Server – 8 applications, 1 year, $1,000
Domino Applications of Softlayer – the PaaS / PAYG Future
Web Developers Can Pick Up the Platform
–Java
–JSF
–HTML / Javascript
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XPages Mobile DevelopmentThe Secret Sauce
Responsive Design is our friend
New tools have made put XPages development on equal footing with other platforms
– Twitter Bootstrap
– jQuery Mobile
Domino 9.0.1 REST APIs
XPages Developers = Web developers
UX Designers and Proper Testing
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Not your typical web application
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What most people think of XPages
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Building for the tablet
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Building for the phone
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Application Modernization with PSC
PSC views the process of modernizing
application platforms from a holistic,
enterprise perspective. Building from our Hub
Services, our AMC provides extensive services
in each of three critical areas – providing our
clients with a 360o
View of the process.
Application Modernization, Not Migration
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Application Modernization Roadmap
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InventoryExisting
Application Portfolio
Categorize and Prioritize
Estimate Modernization
Costs
Determine Landing Platform
Network Impact Analysis
Data Center Impact Analysis
Define Security Model on
Landing Platform
EstablishTools &
Standards
Application Transformation
Data Transformation
SunsetLegacy
Environment
Develop Support and Staffing Plan
Application Modernized!
Reduce Licensing of Legacy
Environment
Define Governance
Model
Modify Infrastructure
Establish Development Environment
Specify and Procure
Production Hardware and
Software
Analysis & Design
Prepare for a more data driven, mobile, social and dynamic future
Identify opportunities to enhance processes, workflow and security
Technical Analysis
Business Value Analysis
Cultural Change Analysis
Develop Training Plan and Materials
Train End Users on Modernized
Application
AN
ALY
ZE
MODERNIZE
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Application Modernization & MobilizationNot Migration
There is no tool that magically solves the
migration problem.
From Notes to SharePoint
From Client to Web
From A to B
Tools move data
People improve process and modernization
applications
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Starting the Mobile XPages JourneyThe Starting Point
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What’s Next?XPages and Worklight coming together
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I am a web developer.I build world class apps on #XPages
#free1352 #ibmconnect@johnhead @jhnbck
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The IBM MobileFirst Story – and why a XPages Customer/Developer cares
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Mobile Adoption Continues to Explode
5.6
BillionPersonal
Devices Sold
1 TrillionConnected Devices
41% CAGR
Wearable Wireless
Devices
2013 2014 2015
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Mobile Is Changing Interactions Across Industries
Mobile banking transactions
grew at
138% CAGR
from 0.3B in 2008
to 9.4B in 2012
25% of all online search
for travel comes from
a mobile device
1/3 of US citizens access federal
government website
by logging in from phones or
tablets
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And Ultimately Changing How Individuals Are Getting Things Done
62% use devices for
work related email
47% use devices to
read
and write docs
41% use devices to
access work related apps
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Developing apps that integrate with information across the enterprise
Infrastructure complexity from multiple device platforms
Unique mobile requirements for employees/workers
New process and business designs required for transformation opportunities
Rapid and disruptive innovation shortening time to value requirements
Clients operate in a “4 screen” world
These Trends Bring Business and IT Challenges
Protection of privacy and confidential information
Policies for client-owned smartphones and tablets
Visibility, security and management of mobile platform requirements
Business & IT Changes
Privacy & Security
Integration
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The IBM Institute for Business Value and Oxford Economics Analyzed the Characteristics of Mobile Leaders
Read the report: http://ibm.co/ibvmobile
The study represents 601 mobile strategy experts 1Research was conducted by IBV and Oxford Economics in 1Q13
Industry
Banking 58
Travel and Transportation 54
Automotive 50
Government 50
Healthcare 50
Insurance 50
Telecom 50
Retail 50
Manufacturing 38
Other 51
Market
Mature
50%Growth
50%
Survey Respondent by
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What constitutes a mobile strategy leader?
Deliberate
Source: Institute for Business Value, Mobile Enterprise Study
Is aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain
ResourcefulHas designed to leverage common technology tools, partnerships, platforms and development resources across business units
CollaborativeHas an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing
Thorough Takes into account both external as well as internal initiatives
Financially savvy
Ensures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative
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Mobile strategy is aligned with the overall business strategy
Organization has clear funding mechanism for mobile initiatives
There is executive-level oversight for mobile initiatives
Organization has a well-defined, enterprise-wise mobile strategy There is an
established governance structure for mobile initiatives
50%
49
47%
45
44Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree)
Mobile strategy leaders have similarities…
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They use mobile to fundamentally TRANSFORM the way they do business
4
They use insights to ENGAGE their customers wherever they are
3
They BUILD apps that unlock core business knowledge for mobile uses
1
They secure and manage the mobile enterprise to OPTIMIZE performance
2
The Findings Give Us Insight into the Things that Mobile Leaders Are Doing Differently
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Those indicating that they excel at integrating existing systems with mobile
63%vs
34%
Mobile Strategy Leaders
All Others
Users do not forgive you for having something that works on the website but doesn’t work on the iPhone app.Chief Architect, Travel services company
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Those indicating that they are effective at addressing mobile data security issues
90%vs
55%
Mobile Strategy Leaders
All Others
Our main challenges are data, security, privacy, and intellectual property risk. As vehicles collect more and more data, we will be challenged with determining the owner of the data and what is personal versus private. Director Strategy and Planning, Global IT, Automotive
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Those indicating that they are effective at taking action based on mobile data
73%
36%
Mobile Strategy Leaders
All Others
vs
Make sure the voice of the customer is heard by the engineerSenior Advisor, Consumer Electronics company
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Those indicating that mobile is fundamentally changing the way their organization does business
81%vs
39%
Mobile Strategy Leaders
All Others
If we don’t invest in mobile, over time we will reduce our ability to acquire new customers and make acquisitions; our customer metrics will decline.Head of Group Digital Deployment, Banking
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Connectwith customers
in context
Engage
Backed by these findings we have identified a 4 part strategic approach to helping our clients put their businesses in motion
Create new value at the moment of awareness
Develop and runapplications
Integrate mobileinto the fabric of the organization
Transform
Build
Optimize
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SolutionUsing the IBM Worklight mobile platform, the organization can develop and deploy hybrid HTML5 applications to deliver content across multiple mobile platforms.
BenefitsReduces multiplatform development costs by 60 percent when developing for five platforms
ChallengesRohde & Schwarz wanted to create a mobile enterprise infrastructure that would help it support multiple devices and create applications for customers, partners and employees
Rohde & Schwarz cuts mobile development costs by 60 percent. The IBM Worklight platform facilitates rapid mobile application development
Develop and runapplications
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Challenges
The hospital wanted to update its mobile environment to improve care quality, medical staff productivity and operating cost reduction.
Kochi Medical School Hospital improves care quality while cutting costs using Mobile Enterprise Services
BenefitsLower per-device expense helps reduce maintenance costs and equip a larger pool of employees.
Cloud based architecture maintains a security-rich environment for medical information which extends to, but is not stored on, mobile devices.
SolutionIBM helped the hospital to restructure its architecture to take advantage of Apple iPod touch devices, offering a more intuitive user interface, lower maintenance costs and a broader range of applications.
Integrate mobileinto the fabricof the organization
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ChallengesAmidst the rapid adoption of mobile banking, ING DIRECT Canada needed to be nimble and be able to change and adapt to consumer preferences quickly.
Mobile innovations at ING DIRECT Canada make consumer banking available any time, any place
SolutionDeveloped a long-term, mobile architecture that could offer consistent value to clients, support multiple mobile devices, fast-track the delivery of new features, and do it all securely.
BenefitsOrange Snapshot gives mobile consumers a complete and simplified view of all their accounts, as well as bill payment and email money transfers, in two easy clicks.
Customers can easily and securely access their ING DIRECT account information from within Facebook’s social networking site.
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Ford Motor Co. enables mobile user experience with M2M technologies Create new value
at the moment of awareness
ChallengesIncreasingly sophisticated mobile technologies continues to raise the bar on drivers’ expectations for their vehicles and their driving experience. Ford needed to provide its customers with safer, simpler ways to connect with in-vehicle technologies and their digital lives.
Benefits
Ford improved tracking of maintenance issues and vehicle owner behaviors and increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issues
SolutionFord implemented IBM WebSphere software, which helps enable the company to build, manage the mobility functions that enhances the mobile experience for the customers and increase the service predictability
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Domino applications built with XPages Mobile
Hendricks Regional Health
Using XPages to improve staff scheduling and communication, mobile
access to field protocols for EMTs, an insulin drip calculator and more
Click → Link to case study
Imaging Business Machines, LLC.
Using XPages to modernize existing business applications
Click → Link to case study
VCC
XPages mobile controls provide mobile access to VCC's Endeavor project
management solution
Click → Link to case study
SMC
XPages plus Teamstudio Unplugged allows employees to perform energy
assessments offline with their mobile devices
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IBM Xpages Applications In The Cloud
An Expressway for bringing Domino Applications to the
cloud
New or existing customer applications
ISV solutions
Leveraging the IBM SoftLayer cloud infrastructure
Automated, Highly Available
Worldwide data center presence
Pay per use and scale as needed
Work with ISSC and IBM Business Partners to
customize and manage
Based on
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Industry Solutions
IBM & Partner Applications
Banking Insurance Transport Telecom GovernmentRetail Healthcare Automotive
Application & Data Platform
Str
ate
gy
&D
esig
nS
erv
ice
s
Cloud & Managed Services
Devices Network Servers
Develo
pm
en
t&
Inte
gra
tion
Serv
ice
s
Management AnalyticsSecurity
Offering Portfolio
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Final Thoughts
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Access Connect Online to complete your session
surveys using any:
– Web or mobile browser
– Connect Online kiosk onsite
107
I am a web developer.I build world class apps on #XPages
#free1352 #ibmconnect
@johnhead @jhnbck
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Acknowledgements and Disclaimers
© Copyright IBM Corporation 2014. All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
IBM, the IBM logo, ibm.com, IBM Notes, IBM Domino, and Xpages are trademarks or registered trademarks of International Business Machines Corporation in the United States, other
countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S.
registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A
current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
Other company, product, or service names may be trademarks or service marks of others.
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither
intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information
contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise
related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or
its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and
performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you
will result in any specific sales, revenue growth or other results.