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Access Services Conference 2009Unlocking the 21st Century Library!
Atlanta, GA
Managing Student AssistantsJennifer Hughes, Michelle Lewis, & Lee Brown
Kimbel Library, Coastal Carolina University
http://www.coastal.edu/library/presentations/index.htmlEmail us: [email protected]
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Hiring and Training Pre-2005• 20 student assistants• In house hiring process handled by “day”
circulation supervisor• One-on-one training by circulation
supervisor on duty • Began working on first day of class• First week devoted to completing: – Hiring paper work– Tours of library and service point– Training manuals
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•Expanded library hours•Increased to 70+ student assistants•Online application process -200+ applicants
•“Drop-in” interviews during 1st week of classes
•Hiring criteria -Work study status -Availability -Willingness to attend mandatory orientation
Hiring
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New SA Orientation• New Student Assistant Orientation is
held the Sunday after classes begin• Orientation purpose – Complete hiring paperwork– Meet all (8) circulation supervisors – Tour library and service points– Introduce employment basic dos/don’ts– Finalize work schedules
• New SA’s start work the Monday after orientation
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Training• Supervisors oversee the training of all
student assistants – Senior student assistants assist with training– Individual training checklist– Utilize training tools
• LC Easy • Funbrain.com
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Returning SA Orientation• Mandatory re-orientation is held the
Monday before classes begin • Purpose of re-orientation – Confirm work schedules– Complete new contact information– Provide updates & changes – Reintegrate key policies
• Returning SA’s work the first week of school while the new SA’s are hired